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Very good



based on 14036 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.9
  • Food and dining 7.2
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JAAFAR from Singapore
Families with young children
Superior Room
Stayed 2 nights in December 2014
Ok good
Security, friendly staff and good location
Excellent
Reviewed December 16, 2014
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Chen from Singapore
Couples
Family Quad
Stayed one night in May 2014
Comfortable hotel but location not good
Comfort room, big and clean
The location is located in the big alley not a good thing. But rooms are big and spacious. Check in tajes abit of time too.
Reviewed December 16, 2014
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SIEW from Malaysia
Couples
Superior Room
Stayed one night in December 2014
nice hotel
Convenience location, good service of front desk and comfortable room
Reviewed December 16, 2014
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Alya from Singapore
Families with young children
Family Quad
Stayed 2 nights in December 2014
Great service, great location, good experience
service, location and experience
1st night experience at the Spices Restaurant was terrible. Ordered appetizer (mushroom soup) and main courses (tenderloin steak and burger set) at 8pm but everything turned up 45mins later. Soup was never served first. Steak was cold and hard. Burger patty was not cooked. Husband suffered food poisoning 3 hrs later and during the entire stay. Surprising coz we were the only 2 guests seated in the restaurant. Literally no one else. Service staff said that kitchen was busy because of room service. Not our problem right? Oh well...we had free meal in the end because assistant manager did a splendid job of service recovery. He is the only person to be complimented for a great service. The other staff were awesome and great too. Management should go to the extend of sending the junior staff for more training. Location of the hotel is great. Just 5 mins walking distance to Berjaya Times Square. Shopping during christmas is awesome! It is also near to Bukit Bintang and all other major shopping malls. Taxi? Sucks! They charged freely. Overall experience was okay. Except for the food poisoning part.
Reviewed December 16, 2014
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Anna from Russia
Families with young children
Superior Room
Stayed one night in December 2014
Clean rooms, good price, free upgrade
Room, service, price
It was fine
Reviewed December 16, 2014
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Sahlin from Sint Maarten (Netherlands)
Families with young children
Superior Room
Stayed 2 nights in December 2014
toilet wall dirty especially at the shower area.
convenient for shopping.
Reviewed December 16, 2014
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Muhammad from Malaysia
Families with young children
Superior Room
Stayed one night in December 2014
excellent
satisfied but swimming pool very small
Reviewed December 16, 2014
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khairussalleh from Singapore
Business travelers
Superior Room
Stayed one night in September 2014
good hotel but old furnishing
nothing much
the hotel is clean but mostly all the furnishing is old. the rest it was a pleasant stay
Reviewed December 16, 2014
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chuah from Malaysia
Business travelers
Superior Room
Stayed one night in May 2014
Furama Hotel Bukit Bintang
Good
Reviewed December 16, 2014
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HONG from Singapore
Business travelers
Deluxe Room
Stayed one night in December 2014
Good and nice stay
Good and nice stay & food
Good and nice stay & food
Reviewed December 15, 2014
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