Recent customer comments

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Very good

based on 14040 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.9
  • Food and dining 7.2
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FAHAD from Saudi Arabia
Family with young children
Deluxe Room
Stayed 2 nights in October 2014
Very good for money value
Very good for money value,big room and shuttle service.
Very good for money value
Reviewed October 13, 2014

Kok from Malaysia
Superior Room
Stayed 1 night in September 2014
Nice hotel
The room is comfort with modern design, clean, and big. Staff is friendly, only traffic jam at that area.
Reviewed October 12, 2014

Novi from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in October 2014
at the city centre
near city centre, many local food around, good breakfast
I got amazing huge room, at some hotel the deluxe is not that big. Good internet connection and near the shopping centre.
Reviewed October 12, 2014

Nuraini from Singapore
Deluxe Room
Stayed 3 nights in September 2014
Great location but breakfast can be improved
location, location, location
Been to this hotel countless times. Carpark need to be improved, too narrow for long cars.. location is great, just a stone throw away from berjaya times square.. breakfast needs improvement
Reviewed October 12, 2014

Kevin from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in October 2014
Meet minimum requirement
Reviewed October 12, 2014

JAMES from Singapore
Deluxe Room
Stayed 2 nights in December 2013
The toilet that i stay got some choking problem
Price, location, spacious
Reviewed October 11, 2014

Ernest from United States
Business traveler
Executive Club
Stayed 5 nights in September 2014
not as show or advertised
i payed extra for wifi & breakfast in the excitive floor for business, but only had wifi one day out of five, and they offer no refund and when ask, they replied we will discount on next stay, ( like i want to stay again ) excitive club area : the breakfast was not good at all, all the fruits were green and very hard and the cook didn't even know how to cook scrambled eggs, by using milk or a little cream, they were brown and dry. when ask about wifi, was told they are working on it but it's first time they had problem, same answer over the next five days. safety wise they tell going out for taxie watch for rubbers or the snatch and grab guys, not a good area to walk around, and security only there to smile and look the part, never seen them walk the area or help anyone that was in trouble. do not stay here ! ! !...some staff like cleaners and night shift longe area of lobby.
Reviewed October 11, 2014

LILI from China
Superior Room
Stayed 1 night in October 2014
Comfortable with great view
Close to Jalan Alor, comfortable with big room, great view from floor 26
Great view, big room with Crabtree shampoo and soup.
Reviewed October 11, 2014

nur from Malaysia
Superior Room
Stayed 2 nights in September 2014
Not worth the money! Furama??
Location, staff
The hotel is old, wallpapers along corridor chipped and peeled! Room is old. No wifi for travellers has to be purchase .! !! For such price I won't Recommmend furama. Don't be deceived by the name, Furama! Not worth the money.. Breakfast buffet was ok.
Reviewed October 11, 2014

Julia from Philippines
Deluxe Room
Stayed 4 nights in October 2014
Best value !
Location...excellent staff..convenience...
Definitely the best! All reviews are true. Furama is justa few steps away from Berjaya Times Square and absolutely walking distance to major shopping areas and eating places. Staff goes the extra mile to make you comfortable. On the down side, room 1818 had very dusty A/C vents but nothing major. Maybe they could check it out and clean it up after reading this review. 😊 Overall experience is great and we would definitely be going back!
Reviewed October 11, 2014


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