Recent customer comments

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Very good



based on 14036 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.9
  • Food/Dining 7.2
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Amzad from Australia
Families with older children
Superior Room
Stayed 4 nights in March 2014
very comfortable
service, cleaniness, frinendly staff
Reviewed April 05, 2014

Kam from United Kingdom
Business travelers
Superior Room
Stayed 4 nights in March 2014
Far from nearby mono-rail station 20 minutes walk
Clean & tidy, big space for business work
Shower room water drain design will lead to flooding of toilet. Plastic comb can be provided to guest as essential item.
Reviewed April 05, 2014

ABDUL from Singapore
Solo travelers
Deluxe Room
Stayed 3 nights in March 2014
Good hotel, nice staff, good food
Location, firendly staff, good room
The stay was very good, as always. Staff are very friendly. Location is great. Room is clean and spacious.
Reviewed April 05, 2014

John from Australia
Couples
Superior Room
Stayed 3 nights in March 2014
good to very good
staff location breakfast
very good , nice staff . good location .
Reviewed April 04, 2014

Rudy from United States
Couples
Deluxe Room
Stayed one night in March 2014
Hotel is cheap but you get what you pay for...
Room is big
Unfortunately for us the toilet didn't work properly and left us with a mess. We were too tired to deal with it as we needed to sleep. It was not a good experience at all. The food was average and the bartender had no clue on how to make simple drinks... We will not go back to that hotel.
Reviewed April 03, 2014

Hidaya from Singapore
Families with young children
Family Quad
Stayed 2 nights in January 2014
Family Fun
Room is spacious (family quad), reasonable breakfast spread, pool
A pleasant stay. No complaints abt the family quad room. Spacious enough for two families and young children can run around. Close proximity to Bukit Bintang.
Reviewed April 03, 2014

Karen from Australia
Couples
Executive Club
Stayed 4 nights in March 2014
Nice Hotel but poor breakfast
-
Staff were really good. Location was not great, had to walk through smelly allys to get to times square. Breakfast was appalling, even the executive breakfast was not edible.
Reviewed April 02, 2014

Han from China
Couples
Deluxe Room
Stayed 2 nights in March 2014
poor renovation and furniture
staff, nothing, nothing
staff are nice but renovation and furniture are poor. Breakfast doesn't have much thing. Disappointed overall. I got a stay in the same Hotel a year ago and I quite liked it last time. Not sure what happen, may be due to F1 and OTC crowd.
Reviewed April 02, 2014

Gavin from Australia
Solo travelers
Deluxe Room
Stayed 2 nights in March 2014
Perfect for the weekend getaway
Closeness to Bukit Bintang where the best shops & food was
Small drama been given the wrong hotel room key at the start but otherwise no worries at all, had a fantastic stay for myself & my father. Service was good, room & hotel was clean & tidy, breakfast very filling but most importantly the location was superb for the city & Bukit Bintang.
Reviewed April 02, 2014

Muhammad from Singapore
Couples
Superior Room
Stayed 2 nights in March 2014
Good but could have been better
Location, Staff, Service
Location was perfect. 5 minutes from Berjaya Times Square, major shopping mall in the vicinity and if you navigate your way through the mall you'll be able to get to Imbi station, their monorail / train station which brings you to other parts of KL Was upgraded to an executive suite which was a plus point but sadly, there was nothing in the mini fridge. The toilet shelfs were broken and had roaches visiting me in the midle of the night on my bed. For the price I paid, could have gotten a better deal of another hotel but nonetheless it was still a good experience
Reviewed April 01, 2014


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