Verified traveler reviews

Filter by traveler type
Very good

based on 14040 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.9
  • Food/Dining 7.2
Sort by

Hayati from Malaysia
Families with young children
Family Quad
Stayed one night in November 2013
A hotel with near shopping areas.
Very clean, friendly staffs and good ambience
Eventhough our stay is just for 1 night, the great breakfast makes us coming back. A hotel with near shopping arenas such as Berjaya Times Square and Kenanga Wholesale Centre.
Reviewed December 08, 2013

Chuan from Singapore
Business travelers
Deluxe Room
Stayed 3 nights in December 2013
Poor location.
Breakfast, large rooms , internet
Location was not in Bukit Bintang like what the hotel name suggested. A total off location. Did not expect the loca to be so far from the KL Bkt Bintang least 15 min work . Room is large and ok.Bed too hard for me. The Breakfast was good and wide spread.
Reviewed December 08, 2013

Siti from Singapore
Families with young children
Deluxe Room
Stayed 3 nights in December 2013
Pleasant stay
Big room size, friendly staff and value for money
Reviewed December 08, 2013

William from Australia
Superior Room
Stayed 4 nights in November 2013
Abit heavy on security
Near Times Square, near Bukit Bintang, near Bus Station
This was never a 4 star hotel. Also, it is not located in Bukit Bintang, but in Pudu, right next door to the old Pudu Jail. Not a very salubrious area! This is reflected in the number of Nepalese guards at the front entrance and sometimes even in the swimming pool area, obviously looking for some killer on the run. I came here for four nights, immediately after six nights at the superior Eastin Hotel in Damansara, Petaling Jaya. I wish I had not bothered, as the place was overcrowded with noisy Arabs and their noisy kids. The food is mediocre and Pudu leaves a lot to be desired.
Reviewed December 08, 2013

Mailen from Philippines
Superior Room
Stayed one night in November 2013
Short stay
Nice room and good location.
Reviewed December 08, 2013

SHANRUDIN from Malaysia
Business travelers
Superior Room
Stayed one night in October 2013
Clean, peace and easy to access
everthing is ok here...except their park in level 2..must be carefull when u drive cause its lane so small..but the parking area, is 5 star
Reviewed December 07, 2013

Didik from Indonesia
Business travelers
Deluxe Room
Stayed one night in December 2013
the reception is poor.
location and room
the reception face not happy, and they ask us to wait for longer time without saying apologize.
Reviewed December 07, 2013

Ahmad from Malaysia
Solo travelers
Deluxe Room
Stayed 2 nights in November 2013
very poor service. worst 4star hotel stay ever
very bad. 2 nights stay but felt wanted to move out after only 1night. lots of complaints from other guests too.
Reviewed December 07, 2013

Yigit from Turkey
Solo travelers
Deluxe Room
Stayed 3 nights in November 2013
Thank you for early check in
Close to public transport, Large rooms, Location
Overall it was a nice stay. Hotel is good but shows its age. Rooms are large. Comfortable bed, Close to shopping mall and rail link
Reviewed December 07, 2013

khalid from Saudi Arabia
Families with young children
Superior Room
Stayed 4 nights in November 2013
Reviewed December 07, 2013


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: