Recent customer comments

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Very good



based on 14040 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.9
  • Food and dining 7.2
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Halizah from Singapore
Families with young children
Superior Room
Stayed 2 nights in December 2015
spacious room with pleasant staff
1. friendly and courteous staff. 2. great value for money set meals 3. big rooms
Pleasant stay
Reviewed December 15, 2015

LILI from Malaysia
Families with young children
Deluxe Room
Stayed one night in December 2015
Family Trip
Room clean, comfort, food taste good
Reviewed December 15, 2015

Chun from Malaysia
Families with young children
Deluxe Room
Stayed one night in December 2015
Service needed to be improved
Cleanliness, ambient, accessibility
Reviewed December 15, 2015

Azizah from Singapore
Couples
Superior Room
Stayed 3 nights in December 2015
very good hotel and will be my 1st choice of hotel
the room being upgraded to bigger room when i stayed there twice and the courtesy of all staffs
Excellent
Reviewed December 15, 2015

Ali from Maldives
Families with young children
Deluxe Room
Stayed one night in December 2015
Dusty, not clean
Staffs very friendly , checkin very fast , good location
Rooms are big, but the room is not properly cleaned. It's too dusty. The roomboy just put the bed covers and clear the trash bins. The carpet is not vacuum, the side tables and other furnitures are not cleaned regularly. Swim pool rules are not managed. Some guests wearing any types of cloths allowed, swimming pool is also very small
Reviewed December 14, 2015

Oana from Romania
Couples
Superior Room
Stayed 6 nights in December 2015
Very pleasant stay at Furama
Cleanliness, Restaurant, Pool
The hotel is very well maintained and very clean, staff friendly and helpful. The restaurant has good and well priced food and very tempting promotions. The cakes at the Cinnamon cafe are very yummy. Location is very convenient, close o Burjaya Times Square mall and easy to catch a taxi from. The pool is small but charming. The view is breathtaking, of Menara KL tower, or Petronas. Highly recommended!
Reviewed December 14, 2015

ZHANG from China
Groups
Superior Room
Stayed one night in December 2015
Good location
Big and clean room, friendly staff and near monorail
Overall, nice stay.
Reviewed December 14, 2015

Ying from Malaysia
Couples
Superior Room
Stayed one night in December 2015
Good location, Clean
Strategic Location, Clean Room, Free Parking
Overall experience with Furama was ok. Food serving for room service took 45 mins (which they committed 10-30 mins), Free Parking which is great, you can park at the hotel and go around. IKEA Cheras is less than 1km away.
Reviewed December 14, 2015

christopher from United Kingdom
Families with older children
Superior Room
Stayed 2 nights in December 2015
good stopover
clean bathroom, great breakfast and friendly staff
A good stop over
Reviewed December 14, 2015

christopher from United Kingdom
Families with older children
Superior Room
Stayed 2 nights in December 2015
a good little stop over. Great breakfast
breakfast, a good shower and it's clean. friendly staff
A good stopover
Reviewed December 14, 2015


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