Fusion Resort Phu Quoc - All Spa Inclusive
Fusion Resort Phu Quoc - All Spa Inclusive
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"Very polite and respectful staff."

Phuong

March 24, 2018

1-Bedroom Villa with Pool - All Spa treatment included - Villa Fusion Resort Phu Quoc - All Spa Inclusive
1-Bedroom Villa with Pool - All Spa treatment included - Villa
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Lobby Fusion Resort Phu Quoc - All Spa Inclusive
Lobby
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Exterior view Fusion Resort Phu Quoc - All Spa Inclusive
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Reception Fusion Resort Phu Quoc - All Spa Inclusive
Reception
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Very good
Location
7.7
See all 31 photos Fusion Resort Phu Quoc - All Spa Inclusive
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Fusion Resort Phu Quoc - All Spa Inclusive

Newly built
Very good location
Excellent
From 158 reviewsSee what guests said
8.8
Recommended by 92% of guests
  • Free airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
6 travelers are looking at this property right nowBook now before it's too late!
2-Bedroom River Villa with Pool - All Spa treatment included
2-Bedroom River Villa with Pool - All Spa treatment included
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  • River view
  • 586 m²/6308 ft²
  • 1 king bed
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3-Bedroom River Villa with Pool - All Spa treatment included
3-Bedroom River Villa with Pool - All Spa treatment included
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  • River view
  • 770 m²/8288 ft²
  • 1 king bed
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2-Bedroom Ocean Villa with Pool - All Spa treatment included
2-Bedroom Ocean Villa with Pool - All Spa treatment included
...
  • Ocean view
  • 586 m²/6308 ft²
  • 1 king bed
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3-Bedroom Ocean Villa with Pool - All Spa treatment included
3-Bedroom Ocean Villa with Pool - All Spa treatment included
...
  • Ocean view
  • 770 m²/8288 ft²
  • 1 king bed
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1-Bedroom Villa with Pool - All Spa treatment included
1-Bedroom Villa with Pool - All Spa treatment included
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  • Garden view
  • 124 m²/1335 ft²
  • 1 king bed
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1-Bedroom River Villa with Pool - All Spa treatment included
1-Bedroom River Villa with Pool - All Spa treatment included
...
  • River view
  • 184 m²/1981 ft²
  • 1 king bed
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1-Bedroom Ocean Villa with Pool - All Spa treatment included
1-Bedroom Ocean Villa with Pool - All Spa treatment included
...
  • Garden view
  • 184 m²/1981 ft²
  • 1 king bed
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5-Bedroom Grand Beach Villa with Pool - All Spa treatment included
5-Bedroom Grand Beach Villa with Pool - All Spa treatment included
...
  • Beach view
  • 687 m²/7395 ft²
  • 1 king bed
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Villa - Sea View
Villa - Sea View
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    Villa - 2 Bedrooms - Sea View
    Villa - 2 Bedrooms - Sea View
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      More about Fusion Resort Phu Quoc - All Spa Inclusive

      More about Fusion Resort Phu Quoc - All Spa Inclusive

      "Beautiful resort with the most amazing staff"

      Reviewed September 8, 2017

      My K. from Vietnam

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      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      "Pros ; - very(x1000) friendly and professional staff."

      HYEONGSEON from Guam

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      Couple
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (158)Booking.com Reviews (138)
      8.8
      Cleanliness9.2
      Facilities8.9
      Location7.7
      Service9.2
      Value for money9.0
      Provided by verified guests of Agoda
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      Room type
      1-Bedroom Villa with Pool - All Spa treatment included
      1-Bedroom River Villa with Pool - All Spa treatment included
      1-Bedroom Ocean Villa with Pool - All Spa treatment included
      2-Bedroom River Villa with Pool - All Spa treatment included
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      Showing 95 verified guest comments
      12345
      8.0
      Excellent
      Geraldine from Malaysia
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in August 2018
      Amazing pool villa set up”
      Best parts: - Best private pool villas we have stayed at with privacy afforded by greenery - Great villa set up with swings, day bed and a great rain shower - Stunning pool/beach view and a beach bar with great mojitos Areas to improve - Would have been great to have more shade at the beach lounges
      Reviewed September 03, 2018
      Dear Geraldine, thank you so much for your comments and for having chosen Fusion Resort Phu Quoc in the first place. We are delighted to hear that you enjoyed your stay and your villa and hope to see you again soon. Warm regards, Mauricio & team
      Responded September 06, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      7.6
      Very good
      THUY from Vietnam
      Family with young children
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 3 nights in July 2018
      Very good”
      Breakfast is good and many options. But the Buffet dinner of Vietnamese street food was really not worth it (poor selection, should call local food - not street food). The spa/massage is difficult to book; though, I already travelled during a very low season. Cannot image how it would be in high seasons! The staffs said we should book beforehand - via email or phone - in months before we come!!! Room is nice. Cleaning service is so so, not really clean. The room has a swing outdoor but the staffs arranged it in a way that we could not do anything with it (become a chair instead of a swing). Buses service to town: limited space; have to book at least 1 day before.
      Reviewed August 26, 2018
      Dear Thuy: Thank you for staying at Fusion resort Phu Quoc and for your review. Regarding our weekly Vietnamese Street Food Buffet, we offer a wide selection of Vietnamese food, not only from the island, with more than 5 different stations of food and drinks included. Our SPA is one of the favorite services in our resort, reason why we request our guests to book in advance, to be able to enjoy all the treatments we offer. When you get the confirmation, you also receive a link where you can access our on-line booking system. In this way we can offer more that 120 treatments a day to all our guests. Hopefully next time you visit us, we can assist you to organize your trip in advance and you can enjoy all our services. Best regards, Mauricio & Team
      Responded August 26, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      10.0
      Exceptional
      Tang
      Family with teens
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in August 2018
      A perfect hotel for a holiday ”
      The receptionist was very kind drinks and cold towels are available check in is very fast .The receptionist I did my WeChat to make it readily available .the room was very beautiful even more beautiful than the picture.The room is clean and the pool is clean the bedding is comfortable .Shampoo and shower gel are good.The replacement was timely snacks are delivered every night .The last night left to send the kids a free special snack.Sun eggs are delicious .fruit is delicious .The fruit variety is very rich likes eating jackfruit very much.Other food is not suitable for Chinese people.Complementary afternoon.The beach is very thin and soft very clean the swing is very beautiful.A perfect hotels for a holiday.
      Reviewed August 19, 2018
      Dear Tang: Thank you for your review. It was a pleasure to have you with us. We are very happy to know you had a perfect holiday at Fusion Resort Phu Quoc. Thank you for mentioning the great service from our stars (staff), is something we are really proud of. They all work very har to be better every day. Hope to see tou back soon. Best regards, Mauricio & team
      Responded August 26, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      8.4
      Excellent
      Nguyen from Vietnam
      Couple
      1-Bedroom River Villa with Pool - All Spa treatment included
      Stayed 1 night in August 2018
      Beautiful resort with nice service & excellent staff”
      Mình đến đây cho dịp kỉ niệm ngày cưới; đã trải nghiệm những cảm giác tuyệt vời, đội ngũ thân thiện, villa đẹp, tinh tế; dịch vụ tốt: mỗi ngày 2 liệu trình spa, free trà chiều, resort còn tặng vợ chồng mình 1 chai vang đỏ. Tuy nhiên, về phần spa thì cần cải thiện hơn. Giờ massage của mình không như mong muốn, massage body mà nhân viên nam nên mình khá ngại; còn facial thì kỹ thuật của nhân viên hơi kém nên không được thư giãn lắm. Còn lại mọi thứ đều okie. Thanks Fusion for giving us a wonderful wedding cerenomy.
      Reviewed August 06, 2018
      Dear Nguyen, Thank you for your feedback, and most importantly thank you for choosing Fusion Resort Phu Quoc for such a special occasion. Your comments are much appreciated and well noted on our road towards improvement. Warm regards, Mauricio & team
      Responded September 06, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      9.2
      Exceptional
      Mincheol from South Korea
      Family with teens
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in August 2018
      Good for relaxing”
      Good breakfast and good for swimming in the pool. Quite and relaxing. But it was difficult to control the hot water for shower..
      Reviewed August 06, 2018
      Dear Mincheol, thank you for taking the time to leave a comment. We are happy to learn that you found your time relaxing. After all, we at Fusion Resort Phu Quoc aspire to help our guests "get away from it all". We hope to see you again soon. Best regards, Mauricio & Team
      Responded August 27, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      10.0
      Exceptional
      hyun from South Korea
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in July 2018
      THE BEST resort i've ever had ! ”
      Resort itself if beautiful, all staffs are kind, friendly and helpful. This is the best resort I've ever experienced. Their services and staffs service mind is exceptionally good. I'll visit again for sure.
      Reviewed July 31, 2018
      Dear Hyun: Thank you very much for your comments, It was a pleasure to have you with us and we hope you come back in the near future. Great to hear that you enjoyed your stay with us. Best regards, Mauricio & team
      Responded August 02, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      9.6
      Exceptional
      Hung from Vietnam
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 1 night in July 2018
      VERY GOOD”
      VERY GOOD
      Reviewed July 19, 2018
      Dear Hung, Thank you for rating our services. We are glad that you had a great time with us. Hope to welcome you back another time. Best regards, Mauricio & Team
      Responded July 20, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      10.0
      Exceptional
      Ting from China
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in July 2018
      Amazing service and nice spa”
      I would say the customer journey is very good in Fushion Resort. It’s a huge resort but the customer experience provided is seamless. Amazed at the 1 to 1 service, whenever you have any needs, you just need to talk to the responsible staff through social media. Truong is the hotel staff who helps with our 2 days trip, he is super responsive, professional and friendly. I would rate his service at 120/100. At the same time , the resort provides free spa and many activities. I also did yoga class there which is very relaxing. Overall it’s a super nice journey and I would recommend it to all my friends.
      Reviewed July 15, 2018
      Dear Mr. Alan, Thank you very much for spending time writing your great review about Fusion Resprt Phu Quoc. We are glad that you had a great time with us. Your review are well noted and Truong already know about your compliment. We hope that you are backed home safe and we are looking forward to welcoming you and your friends soon in our property. Thank you again and wishing you a wonderful day Mauricio and Team
      Responded July 18, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      8.0
      Excellent
      Lily from United States
      Solo traveler
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in June 2018
      Great room but HORRIBLE FOOD”
      I got in late the first night so I ordered room service and then spent the next 24-30hours stuck in my room with food poisoning.... besides being sick from food everything else was nice. Personally I do not think it’s okay to get food poisoning from a 5 star resort. I wish I could have gotten my money back. Wasted vacation.
      Reviewed July 01, 2018
      Dear Lily Thank you for your feedback, I was checking in our records and don't see any report of your problem, I am sorry to hear that you were sick, would have been good to know while you were here since we have a doctor on call and a nurse in house that could help. What I can guarantee is the quality of our chefs and products as a 5* property. Best regards, Mauricio & Team
      Responded July 04, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      8.8
      Excellent
      Minh from Vietnam
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in June 2018
      Friendly and nice place to stay”
      Nice place to stay only thing is far from town so we did spend alot of money for taxi
      Reviewed June 20, 2018
      Dear Minh Thank you very much for your review. It was a pleasure to have you with us. Hope you come back soon. Best regards, Mauricio & Team
      Responded June 24, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      9.2
      Exceptional
      Long from Vietnam
      Family with young children
      2-Bedroom Ocean Villa with Pool - All Spa treatment included
      Stayed 1 night in June 2018
      Exceptional”
      Very good!!!
      Reviewed June 10, 2018
      Dear Long: Thank you for staying with us, we are happy to know you enjoyed your stay with us and hope to see you soon. Best regards, Mauricio & Team
      Responded June 10, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      10.0
      Exceptional
      Joel from Australia
      Couple
      1-Bedroom River Villa with Pool - All Spa treatment included
      Stayed 4 nights in May 2018
      Very chilled-great place unwind”
      Nice resort, very relaxed, nice communal pool plus your own private pool in each villa. The all inclusive spa is a great concept as you get pamapered daily - because - well why wouldn’t you when it is included in the price.
      Reviewed June 02, 2018
      Dear Joel Thank you for staying with us and for your nice comments. We are really happy to know you enjoyed your stay at Fusion Resort Phu Quoc and hope to have you back soon. Best regards Mauricio & team
      Responded June 06, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      8.8
      Excellent
      David from United Kingdom
      Family with young children
      1-Bedroom River Villa with Pool - All Spa treatment included
      Stayed 4 nights in May 2018
      Beautiful view, nice staffs”
      We travelled with a baby and 5 yo girl and the staffs are absolutely helpful and friendly. The room and view are beautiful. The setting at the beach is very cool with swings and hammock which us a great photo spot. The spa was very good too. Our kids love the palying room and the lady there. We had such a great time at Fusion and would love to go back.
      Reviewed May 28, 2018
      Dear Davis It was a pleasure to host you and your lovely family. Very happy to know you enjoyed your stay with us and your kids had a great time. Please come back to visit us again in the near future and enjoy our new Kids's Club. Thank you once again for choosing Fusion Resort Phu Quoc. Best regards / Mauricio & team
      Responded May 29, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      9.6
      Exceptional
      JINMAN from South Korea
      Couple
      1-Bedroom River Villa with Pool - All Spa treatment included
      Stayed 3 nights in April 2018
      everthing is good”
      everthing is good
      Reviewed April 27, 2018
      Dear Jinman: Thank you for staying with us. We are glad to hear you did enjoy your stay with us. Hope to have you back soon in the near future. Best regards / Mauricio & Team
      Responded May 01, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      10.0
      Exceptional
      Sean from New Zealand
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 2 nights in April 2018
      Amazing”
      What a great resort. The rooms are amazing, the spa is incredible and the staff are awesome. The setting is pure bliss and the hardest choices for you have to make is wether to lie by the pool or the beach. The only issue (very minor) is the range of food and the price. Breakfast however is brilliant. It’s still a new resort and as such is relatively quiet so get in before it becomes too crowded. It’s true when people say they didn’t want to leave because that is exactly how we felt. All round amazing and one of the best places we have ever stayed.
      Reviewed April 18, 2018
      Dear Sean: Thank you very much for your comment, all of them are well noted. It was a pleasure to have you with us. Soon we will have a new restaurant and new offer, hope you come back and try them. Best regards ? Mauricio & Team
      Responded April 19, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      9.2
      Exceptional
      Elise from China
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 3 nights in April 2018
      Great resort”
      We have stayed for 3 nights. The resort is absolutely amazing. The location is a bit far from the center and night market. We can only go there in the evening time with shuttle bus. But the resort itself is really great.
      Reviewed April 13, 2018
      Dear Elise: Thank you very much for your comment we are really happy to know you enjoyed your stay with us. Hope you come back soon to visit your friends ate Fusion Resort Phu Quoc. Best regards / Mauricio & team
      Responded April 17, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      8.4
      Excellent
      WEI from Hong Kong
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 1 night in April 2018
      Service and the accommodation are good.”
      Staff service, and the resort facilities are good. Especially, the SAP, you must try! The Vietnam food is yummy but do not eat seafood there no fresh and the tast is so so not worthy for that price.
      Reviewed April 04, 2018
      Dear Wei: thank you for your review. It was a pleasure to have you with us. Hope you come back to visit us again in the near future. Best regards / Mauricio & Team
      Responded April 05, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      9.6
      Exceptional
      Phuong from United Kingdom
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 3 nights in March 2018
      The best place we have stayed at to date”
      Excellent place with exceptional attention to details. Very polite and respectful staff. The villa is beautiful, and 2 spas treatment per day definitely took it to the next level.
      Reviewed March 24, 2018
      Dear Phuong Thank you for your comments about our resort, we are really happy to know you enjoyed your stay with us, and hope to see you back soon / Best regards, Mauricio & Team
      Responded March 25, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      5.2
      mikko from Finland
      Couple
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 11 nights in December 2017
      Holiday”
      Chic, modern resort in a beautiful and peaceful area. The villas are spacious with big patios and private outside areas. Overall the resort grounds are excellent, there’s all one needs to relax or to be active. The only downside was the service that was clearly going through some growing pains. Although the service was always polite it was never quite there. If you asked for a black coffee, you ended up with iced sugared coffee, if you asked for cola you ened up with coconut. When booking the two complimentary spa treatments supposed to last for 80 minutes, you ended up having a 50 minute massage. Sometimes you get a bread basket with the dinner, sometimes you don’t. Sometimes your wineglass is filled approriately, sometimes you get a sad 8 cl. The dishes that you put outside the door after in-villa dining, might end up lying in front of your villa for few days. We could go on with the examples of half-dones for quite a bit more, but surely you got the picture by now. Ones the staff
      Reviewed January 08, 2018
      Dear Mikko Thank you very much for your comments it was really a pleasure to have you as our guest. As you know the hotel opened just 6 months ago now and we are working hard to train our stars (staff) not only about the service standards but also with the language but of course it will take some time. We are sure next time you visit us you will see some changes. Send you our best wishes for this year and hope to see you again soon. Best regards, Mauricio & Team
      Responded January 15, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
      9.2
      Exceptional
      Daniel from Switzerland
      Family with teens
      1-Bedroom Villa with Pool - All Spa treatment included
      Stayed 6 nights in December 2017
      Its all about relaxing!”
      From the moment you step in on the premisis to you check out evertbody is doing there best to make you feel special, and they do succeed in that.
      Reviewed December 31, 2017
      Dear Daniel Thank you very much for your comment. It was really a pleasure to meet you and your lovely family. I really hope you visit us again in the future. Our best wishes for this New Year. Greetings from the sunny Phu Quoc island Mauricio & Team
      Responded January 07, 2018
      Fusion Resort Phu Quoc - All Spa Inclusive
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