Futian Shangri-La Hotel
Futian Shangri-La Hotel
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10.0
Exceptional

"Friendly staff . good service . great location"

Jee H.

|

December 30, 2016

Deluxe - Facilities Futian Shangri-La Hotel
Deluxe - Facilities
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Lobby Futian Shangri-La Hotel
Lobby
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Lobby Futian Shangri-La Hotel
Lobby
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Interior view Futian Shangri-La Hotel
Interior view
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Exceptional
Location
9.0
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What guests are saying:
Staff service good and frendly
Boon from Singapore
Business traveler
location is very good - very near to MTR stations and shopping malls. room's nice, hotel staff especially the concierge staff are very friendly and well trained
Feifei from Singapore
Business traveler
my only choice at shenzhen
Meng from Taiwan
Business traveler
Very good buffet restaurant with many choices of nice food. Good view of executive floor and lounge.
Chow from Hong Kong
Couple
Fair price with clean
San from Hong Kong
Business traveler
Absolutely fantastic. The staff were very friendly and helpful, and the majority spoke reasonable english. The rooms were large, and the double beds, with plush goose down pillows & doonas were an absolute delight
Eng from Malaysia
Business traveler
Very good restaurant. Convenient location
Chaocho from Taiwan
Business traveler
Wonderful experience to stay at the Shangrila, F&B was good.
Haseeb from Pakistan
Business traveler

Futian Shangri-La Hotel

Exceptional location
- 2.02 kilometers from city center
- What's nearby?
Excellent
From 385 reviewsSee what guests said
8.7
/
10
Excellent cleanliness
8.9
Recommended by 93% of guests
Value for money8.4
Distance to city center1 km
Location rating9.0
Nearest airportShenzhen International Airport (SZX) - China
Distance to airport27.5 km
  • 400 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

Select your room
8.8
Excellent
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Executive Suite
Executive Suite
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
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Premier City View Room
Premier City View Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds or 1 double b...
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Horizon
Horizon
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 double b...
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Premier
Premier
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe City View
Deluxe City View
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 double b...
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Horizon Twin Room with Club Benefits
Horizon Twin Room with Club Benefits
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds
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Zun Rong Cheng Jing Ke Fang
Zun Rong Cheng Jing Ke Fang
...
  • Non-smoking
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Single Deluxe
Single Deluxe
...
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    Basic Double/Twin
    Basic Double/Twin
    ...
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      Have a question for Futian Shangri-La Hotel?

      What people love about the property

      • 10.0
        Exceptional

        "Good service hotel very good location worth the price paid"

        Adipong

        |

        March 7, 2017

      • 8.8
        Excellent

        "Staff service good and frendly"

        Boon S.

        |

        December 8, 2016

      • 8.8
        Excellent

        "Fair price with clean"

        San Y.

        |

        November 13, 2016

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      More about Futian Shangri-La Hotel

      More about Futian Shangri-La Hotel

      10.0
      Exceptional

      "Good service, nice stay, we will be back next time."

      Jess Y.

      |

      August 6, 2017

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Chinese cuisine
      Chinese cuisine
      Xiang LeYuan
      30 m Chinese
      Cafe Zen
      70 m Chinese, International
      Jin Bi Luo Shi Fu
      170 m Chinese
      American cuisine
      American cuisine
      Qian Wei Shuan (GouWu Park)
      490 m American, Japanese
      Flavorz (all-day dining restaurant)
      540 m American, Asian, Chinese
      HuiWei Ya XueFen Si Tang (GuoKe)
      2.7 km American
      Fast food
      Fast food
      Subway (Yi Jing)
      250 m Fast food
      Ka LiAo CanGuan JiuBa
      300 m Fast food
      Papa John's Pizza (XingHe)
      580 m Fast food, Pizza

      What they offer

      8.8
      Excellent

      "Spacious room, very quiet."

      Aurelie

      |

      August 25, 2017

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (385)Booking.com Reviews (532)
      8.7
      /
      10
      Cleanliness8.9
      Facilities8.8
      Location9.0
      Room comfort and quality8.8
      Service8.7
      Value for money8.4
      Provided by verified guests of Agoda
      All languages
      All guests (385)
      All room types

      Show reviews that mention 

      Showing 197 verified guest comments
      12345
      10.0
      Exceptional
      Abbey from Australia
      Family with young children
      Deluxe City View
      Stayed 2 nights in August 2018
      Beautiful hotel”
      This is a beautiful property with impeccable service. The room was a great size, plenty of space for myself, husband and two young children. The pool was great as was the buffet dinner. If in Shenzhen again I would definitely stay here.
      Reviewed August 06, 2018
      9.2
      Exceptional
      Yu from Hong Kong
      Couple
      Deluxe
      Stayed 1 night in September 2018
      very good in value”
      very friendly staff, the buffet is bad!!!too few selection. room is nice and spacious. very good location
      Reviewed November 20, 2018
      8.3
      Excellent
      Eng from Malaysia
      Business traveler
      Deluxe
      Stayed 2 nights in March 2015
      Highly Recommended Hotel in ShenZhen”
      central, near subway, dinning nearby
      Absolutely fantastic. The staff were very friendly and helpful, and the majority spoke reasonable english. The rooms were large, and the double beds, with plush goose down pillows & doonas were an absolute delight
      Reviewed March 25, 2015
      9.0
      Exceptional
      Charels from United States
      Business traveler
      Deluxe City View
      Stayed 4 nights in August 2014
      Highly Recommend”
      Great staff, great breakfast although a bit over priced, if you don't mind dropping the extra money this hotel is very good.
      Stay was most pleasant. Spa opened a little late, breakfast good but somewhat over priced, room was outstanding, in room WiFi had periodic issues but worked ok most of the time. Always ask for a corporate rate such as Foxconn corporate rate or you will be overcharged for your room.
      Reviewed August 26, 2014
      8.3
      Excellent
      Stephen from United States
      Business traveler
      Deluxe
      Stayed 3 nights in May 2014
      Excellent Hotel, Great Staff”
      Staff Support, Location, Comfy Bed
      Excellent and professional staff support. The Caravelle in VN could use this as a lesson! Bed was comfortable and food was well prepared. I had an issue with Internet and the staff were supportive and very willing to amend any issues. Professional staff makes all the difference as this hotel has well trained staff indeed.
      Reviewed May 10, 2014
      8.0
      Excellent
      Hiu from Hong Kong
      Business traveler
      Deluxe
      Stayed 1 night in February 2013
      Great Location and service”
      Nice room
      good hotel with great location. the room is big enough and tidy. food are good. the service is very good too. i've forgotten my belongings after check out. i called back hotel after few days and they are so nice to keep it for me. next time definitely i will stay in this hotel again.
      Reviewed February 27, 2013
      9.3
      Exceptional
      Kharisma from Indonesia
      Business traveler
      Deluxe
      Stayed 3 nights in October 2010
      Satisfy all”
      shower water pressure helps relieve fatigue, very friendly staff
      Nothing, all is good.
      we stayed 4 nights in Sangrila, feeling no wrong choice because of its location downtown hotel, staff very friendly, 5 minutes from the hotel there is a City Centre mall, there are many options both western and chinese food, if we go to shenzhen again we will definitely stay at the hotel Sangrila.
      Reviewed October 13, 2010
      10.0
      Exceptional
      Liem from Hong Kong
      Couple
      Deluxe
      Stayed 1 night in February 2010
      Wonderful Vacation”
      location, facilities, room
      no
      All the staff within the hotel are very helpful. The facilities in hotel are prefect. Fitness room is very big. The room is big and clear. Bathroom is prefect renovation. The location of hotel is easy to access MTR station. I must stay in this hotel again next time.
      Reviewed February 23, 2010
      10.0
      Exceptional
      Yin from Hong Kong
      Couple
      Deluxe
      Stayed 1 night in July 2018
      Good view”
      Good view, but the service can improve.
      Reviewed August 02, 2018
      8.0
      Excellent
      wong from China
      Couple
      Deluxe
      Stayed 1 night in July 2018
      clean and relax”
      The Hotel is very clean and staff are very nice
      Reviewed July 21, 2018
      6.8
      Good
      Yuen from Hong Kong
      Couple
      Horizon
      Stayed 1 night in September 2016
      Staff is rude and incompetant”
      Excellent location and hardware, cleanliness acceptable (bathroom is not clean, bedroom is fine), staff on club floor is much more professional than the G/F staff We came across a female staff who was super rude who brought her bad emotion to work and made the guest suffer. We were so pissed off, really, this is so unfair.
      Reviewed August 08, 2017
      10.0
      Exceptional
      Jess from Hong Kong
      Family with teens
      Deluxe
      Stayed 1 night in August 2017
      Always Shangri-la”
      Shangri-la has its unique smell and style that I always like. For this time to shenzhen I checked the location and everything and decided to stay with them again with my 15-year-old son in a twin room with 45sq.m. It was indeed a nice stay - nice staff, fast check-in and very cleaned room and bathroom. At the end they messed up the time I ordered the breakfast in-room and they gave me a 15% discount on it as an apology. Good service, nice stay, we will be back next time. ^^
      Reviewed August 06, 2017
      9.6
      Exceptional
      Ridwan from Singapore
      Solo traveler
      Deluxe
      Stayed 3 nights in September 2016
      Fantastic stay”
      This was my second stay at futian shangrila. Room was very well maintained clean and typical shangrila comfort. I like electrical socket outlets are well located and with UK type socket. King size matress bed is firm and pillows provided with hard and soft types. Bathroom has two type of showers: handheld and rain drop type. Amenities are from locitante (i am guessing). Bathtub is deep large equipped with tv. The only complain is toilet seat is very close to shower door and tissue holder. Need a more spacious space. The breakfast place 'zen cafe' is disappointing. Replenishment is slow, chef was quite rude, food selection was only so so considering it is a 5 star hotel. I would suggest shangrila improves on their breakfast. Main lobby is amazing. There is piano playing singer every night
      Reviewed September 19, 2016
      10.0
      Exceptional
      Julien from France
      Couple
      Deluxe
      Stayed 2 nights in September 2016
      Great hotel!”
      I had a pleasant experience at this hotel. Choose an upgrade upon checkin with an access to Horizon Lounge and it was a good choice :)! Excellent health club facilities too. Not a big fan of Shangrila style/decoration for bedrooms but that's not a comment limited for this hotel and my personal view. Great stay overall.
      Reviewed September 18, 2016
      8.0
      Excellent
      Bertrand from France
      Couple
      Horizon
      Stayed 1 night in April 2015
      Classic Shangri-la Service”
      Location, high standards and Horizon Club access
      We had a very good stay at the Sangri-la Futian. The rooms are a bit small for a five-star hotel but nicely decorated. Staff is friendly and the hotel is clean. We booked a Horizon Club room, which grants access to the cocktail buffet served at the top floor "Horizon Lounge" at the end of the afternoon, which serves good food in a fantastic setting overlooking Shenzhen's central park. On the other hand, I would not recommend having your breakfast at the Horizon Club as the choices are a bit more restricted than downstairs at the main breakfast place. Overall an excellent experience.
      Reviewed October 28, 2015
      4.3
      Chin from Singapore
      Business traveler
      Deluxe
      Stayed 2 nights in June 2015
      room for improvement”
      location
      Anchovy in my vegetarian Malay curry! Chef story was "he was frying anchovies before cooking the curry".....so the wok was not even washed before cooking a new dish???? The safe did not work n they could not fix it at all
      Reviewed June 21, 2015
      8.7
      Excellent
      Daniel from Australia
      Business traveler
      Deluxe
      Stayed 2 nights in October 2014
      Absolute Luxury”
      The Rooms, the Staff, the Location.
      Absolutely fantastic. Plenty of staff at check in, absolutely impressive entrance, a few minutes walk to (smaller) local mall, a few extra minutes to Coco Park, a large mall, and close to a whole bunch of restaurants. The staff were very friendly and helpful, and the majority spoke reasonable english. The rooms were large, and the double beds, with plush goose down pillows & doonas were an absolute delight.
      Reviewed October 31, 2014
      4.0
      Stephen from United States
      Business traveler
      Deluxe
      Stayed 3 nights in December 2013
      Decent but smoking hotel for certain”
      Location
      Issue with Futian Shangri-La has to do with smoking - as every floor and room is in reality a smoking floor and room. Zero control exist as tied to smoking rules and regulations and Mgt at this hotel do not enforce regulations tied to non smoking. Another issue is the food quality - as food is cold with servers nor wearing gloves when handling food. Unsanitary condiction exist with chefs playing with hair and nose then touching food. Not good! Very overpriced hotel vs. better options that exist in immediate area.
      Reviewed December 07, 2013
      4.0
      Stephen from United States
      Business traveler
      Horizon
      Stayed 3 nights in September 2013
      Terrible club level food, service and support.”
      Departure, Location
      Terrible club level service and support as for business use this is a terrible hotel. I paid for Club Level service and the business center charged me for five pieces of paper to print. Food in Club Level was garbage as it was cold, old and far to average for the money spent. Also, the room itself was dirty with poor cheap Chinese made soap. Again, for the $ I would not stay at this hotel.
      Reviewed September 19, 2013
      9.3
      Exceptional
      Allison from United States
      Business traveler
      Deluxe
      Stayed 1 night in July 2013
      Clean, professional, good service”
      comfortable room, business amenities, easy access
      My stay was very pleasant. The hotel has a lot of conference rooms and meeting rooms to facilitate business meetings. The only downside is that the business center does not open until 9 am, which is a little bit late.
      Reviewed July 15, 2013
      12345
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      Futian Shangri-La Hotel
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      • Exceptional location
      • COCO Park
      • Convention & Exhibition Center Metro Station is within 0.4 km