8.6
Excellent
23.9% this month
/10
(5779 reviews)See what guests said
Housekeeping158
Shops84
View58
See map
9.2
Exceptional
Location rating score
Exceptional location - 2.3 kilometers from city center
Parking
FREE
Popular landmarks
Gurney Drive920 m
Penang Hill2.34 km
The Camera Museum3.41 km
Khoo Kongsi3.86 km
Penang Peranakan Mansion3.93 km
Kek Lok Si Temple6 km
Penang National Park9.95 km
Penang Bridge10.12 km
Escape Adventureplay Theme Park10.64 km
Pantai Merdeka19.14 km
Nearby landmarks
Gurney Plaza120 m
Golden Screen Cinemas120 m
Gurney Paragon Mall170 m
Bagan Lounge470 m
Coffee Tree490 m
Church of the Immaculate Conception510 m
Penang Dental Surgery510 m
Looi Orthodontic Clinic520 m
One Stop Midlands Park Centre560 m
Adventist College of Nursing560 m
G Hotel Gurney
Deluxe Room - Bed G Hotel Gurney
Lobby G Hotel Gurney
Lobby G Hotel Gurney
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5-star Hotel
Free Wi-Fi

G Hotel Gurney

168A, Persiaran Gurney, Gurney Drive, Penang, Malaysia, 10250 - See map
Wellness activities
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Don't miss out!

5 travelers have booked today.

Property highlightsRead all 5,779 reviews
Exceptional reputation
Recommended by 95% of guests
Excellent cleanliness
8.9 rating for cleanliness
Fantastic breakfast
88% positive mentions
Excellent facilities on premise
8.6 facilities on premise

What I love most is best quality of services from the staff there, plus great location to several malls and within walking distance to Gurney Drive ha...

Mohamad F. | January 1, 2020

G hotel super convenient connected to the shopping mall and the room is huge and clean.

yen S. | March 3, 2020

I have very good experience with my check in and check out in your hotel.

JUNE N. | February 23, 2020

Front desk staffs Louise and Vivien are very friendly and professional.

JUNE N. | February 23, 2020

Overall the banquet food and staffs are above our expectations.

JUNE N. | February 23, 2020

Excellent housekeeping service and front office staff.

Norita | January 6, 2020

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money8.0
Location rating9.2
Nearest airportPenang International Airport (PEN)
Distance to airport16.9 km

Rooms available at G Hotel Gurney

8.5
Excellent
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 78 m²/840 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
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Executive Room
Executive Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 double bed
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One Bedroom Suite
One Bedroom Suite
...
  • Room size: 67 m²/721 ft²
  • Non-smoking
  • 1 king bed
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L Suite
L Suite
...
  • Room size: 67 m²/721 ft²
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l suite one bedroom
l suite one bedroom
...
  • Room size: 67 m²/721 ft²
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Other
Other
...
  • Room size: 67 m²/721 ft²
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L Suite
L Suite
...
  • Room size: 67 m²/721 ft²
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l suite one bedroom
l suite one bedroom
...
  • Room size: 67 m²/721 ft²
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Duplex Room
Duplex Room
...
  • Room size: 88 m²/947 ft²
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Frequently asked questions

What time is check-in and check-out at G Hotel Gurney?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to G Hotel Gurney?

G Hotel Gurney is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of MYR 180. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at G Hotel Gurney also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, G Hotel Gurney has a car park right on site for maximum convenience. Car parking is available for an additional charge. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at G Hotel Gurney?

G Hotel Gurney does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about G Hotel Gurney

  • 10.0
    Exceptional
    Location

    "Great location and good overall"

    Fredrik

    |

    February 15, 2020

  • 8.4
    Excellent
    Spaciousness

    "Rooms were spacious and clean."

    Diana

    |

    December 30, 2019

  • 8.4
    Excellent
    Cleanliness

    "Room is clean with nice view."

    Wendy

    |

    March 5, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Location score
9.2/10
Room comfort score
8.5/10
Review score - United States
8.6/10
Cleanliness score
8.9/10
Better than
98
%
of Penang properties
Better than
97
%
of Penang properties
Better than
97
%
of Penang properties
Better than
96
%
of Penang properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.6
Excellent
5,779 reviews
Cleanliness
8.9
Facilities
8.6
Location
9.2
Read all reviews >
What travelers say they love:
Good Location, in between two big malls.
Diana from Singapore
Group
More about G Hotel Gurney

More about G Hotel Gurney

A bold and gorgeous hotel with a touch of cool modernity, G Hotel Gurney offers luxurious rooms with an excellent selection of designer furniture. G Hotel Gurney overlooks Penang’s most famous boulevard Gurney drive. Clients can enjoy the benefits of being near the sea, the shopping, and dining attractions along the promenade including Gurney Plaza and Gurney Drive’s legendary hawker’s food enclave. Tourists can appreciate the proximity to Gurney Drive Beach, known for its clear waters. Business travelers can opt for the serviced residences and can easily reach the central business district by taxi. All rooms have flat screen TVs with satellite channels and high speed internet access. Facilities include a well equipped gym, outdoor pool, and business center. Dining options are plentiful with a choice of three restaurants all serving wide menus of international and Malay cuisine and snacks. Whatever the reason for your stay, G Hotel Gurney will make your stay a good one.

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Most talked about facilities

Housekeeping
262 mentions
Food & Dining
173 mentions
Breakfast
145 mentions
Swimming Pool
131 mentions

What they offer

7.2
Very good
Staff 

"Staffs are friendly and helpful."

Lip

|

March 19, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal

Restaurants on site

Taste Cafe
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of G Hotel Gurney from real guests

Overall rating
8.6
Excellent
From 5779 reviews
9.1Location
8.8Cleanliness
8.6Facilities
Agoda Reviews (5178)Booking.com Reviews (601)
Rating via Agoda8.6
/
10
Cleanliness8.9
Facilities8.6
Location9.2
Room comfort and quality8.5
Service8.6
Value for money8.0
High score for Penang
Rating
9+ Exceptional (1264)
8-9 Excellent (903)
7-8 Very Good (893)
6-7 Good (253)
<6 Below Expectation (208)
Time of the year
Mar - May (781)
Jun - Aug (963)
Sep - Nov (881)
Dec - Feb (896)
Don't miss out!Popular destination! Properties in Penang are being booked every minute!
All guests (5178)
All room types
All languages

Show reviews that mention 

Showing 3521 verified guest comments
12345
9.6
Exceptional
Poh from Malaysia
Business traveler
Executive Room
Stayed 3 nights in June 2019

Service”

The front desk at Ground Floor and 15th floor are friendly. The male staff who did my checked in on 24 Jun 2019(monday) remembered my name when I went for breakfast at 15th floor the next day, which is a warm welcome and courteous. I went to Executive Lounge at 9:55pm, even though they have closed the lounge but the lady at the 15th counter still went in to open the lounge to bring me a glass of guava juice.But,I dont understand why the hotel didnt provide comb for guest.

Reviewed June 29, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

Responded July 01, 2019
G Hotel Gurney
9.6
Exceptional
Mohammad from Singapore
Family with teens
Deluxe Room
Stayed 3 nights in June 2019

Awesome hotel in Penang!”

My family truly enjoyed our 3 nites stay. Courteous and helpful staff who never fails to greet us and helpful in many ways. Full breakfast spread with lotsa varieties. 24hr gym and infinity pool which closes at 10pm which was great for a dip after our evening shopping. RIght smack next to Gurney Plaza and hawker centre.

Reviewed June 27, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

Responded June 28, 2019
G Hotel Gurney
9.6
Exceptional
Sharon from Singapore
Group
Deluxe Room
Stayed 3 nights in July 2019

Exceptional”

Absolutely enjoyed my stay here! A few things I look out for a comfortable stay. - comfy bed - great shower facilities - Black out curtains - spacious room G hotel gurney has them all. TOP with friendly staff Harvender (assisted me with claim needs) & Jason (brought our luggages down the stairs w/o having to ask for his help). Really impress by their modern room & great service. Definitely looking forward to be back next year!

Reviewed July 18, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

Responded July 19, 2019
G Hotel Gurney
8.0
Excellent
Finny from Indonesia
Family with young children
Stayed 1 night in July 2019

Fun holiday”

Great hotel, comfort, cozy.... location is good

Reviewed July 20, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

Responded July 22, 2019
G Hotel Gurney
8.8
Excellent
Yan from Singapore
Family with teens
Deluxe Room
Stayed 3 nights in June 2019

Excellent”

Excellent front desk service provided. The most important are the housekeeping team at level 9 did a wonderful job in managing the cleanliness in our room. Well done. Thank for making our stay so comfortable.

Reviewed June 19, 2019

Dear Guest, Thank you for staying with us and posting your feedback. We are delighted to read you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Responded June 19, 2019
G Hotel Gurney
8.0
Excellent
FONG from Singapore
Group
Deluxe Room
Stayed 4 nights in June 2019

Good location but service average ”

Location is good n room is spacious . But every morning 9 am someone will disturb your sleep by checking for Laundary service. This is bad as it is very disturbing . Requested for paradol (fever medicine ) it took quite some time to arrive.

Reviewed June 10, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

Responded June 13, 2019
G Hotel Gurney
9.2
Exceptional
Ting from Malaysia
Family with young children
Deluxe Room
Stayed 4 nights in June 2019

Good Service & Location”

This is my first time i stay G hotel. we booked 5days 4 nights. From the day we check in i would say the front staff service is amazingly great ! Room and the view is superb. OMG Mini Bar is FREE ! housekeeping did a good job ! basically all the staff greet us everyday with the smile. The live Band is awesome ! Only 1 thing that dissapointed me a lot, i buy the check out extention time for my last day stay and i did verify my room key until 6pm. after we having a good time in pool we cant go up to the room so we ask the gym staff a favour, but im sorry to say the way he handle my case is not helping at all. keep on telling me to wear proper shirt to lobby to verify the key again, some kind of protocol. how to w shirt when u go swim ??..he only make a call to front staff to bring extra key when i ASK him to do so. while my kid waiting in cold and chill condition. No sound of urgency to attend the guess request. treat us like nobody. he is the one spoil the entire G hotel good image !.

Reviewed June 06, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

Responded June 07, 2019
G Hotel Gurney
10.0
Exceptional
Wee from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in June 2019

Caters to all your needs ”

Amenities - very good gym and decent Swimming pool Rooms- - very good size. Ample space even after adding an extra bed Toiletries are good Next/connected to Gurney Plaza - typical selection of shops expected of a Capitaland mall Minutes away (on car) from Georgetown and local eateries

Reviewed June 05, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

Responded June 07, 2019
G Hotel Gurney
10.0
Exceptional
Swee from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in May 2019

Perfect stay at G Hotel Gurney!”

We were extremely delighted with G Hotel Gurney and very pleased with the customer service rendered to us throughout our stay! Next to us is two malls (Gurney Plaza and Paragon) and there's one hawker which sell the best char kwey tiao! We will definitely be back again!!

Reviewed May 25, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

Responded May 27, 2019
G Hotel Gurney
9.6
Exceptional
VERN from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in May 2019

Excellent service ”

Had a 3 nights stay in this wonderful hotel. We met a small hiccup during first day of stay ie aircon not functioning well. However the issue is quickly resolved by the manager Ms Banun. Her excellent service made our stay a memorable one. Will be back if visit Penang Island again in future.

Reviewed May 12, 2019

Dear Guest, Thank you for staying at G Hotel Gurney and sharing your experience. We are delighted to read you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Responded May 13, 2019
G Hotel Gurney
10.0
Exceptional
Sanchia from Singapore
Family with teens
Deluxe Room
Stayed 3 nights in May 2019

Doormen were great!”

My brother and I travelled with our mom, who is 83 and mobility-challenged. She travels in a wheelchair. The hotel staff was great, especially the doormen - all of them. They were so attentive. Every time they saw our rented car driving up to the entrance, they quickly came to help my mom with her wheelchair and to move her to the lift lobby. This was an act of kindness from the heart. Please thank them on our behalf. We had a great stay. Everyone at the hotel was extremely nice and accommodating. We will definitely come back.

Reviewed May 11, 2019

Dear Guest, Thank you for staying with us and sharing your lovely review. We are delighted to read that you were impressed with many aspects of your stay, especially the excellent services rendered by the team. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Responded May 13, 2019
G Hotel Gurney
10.0
Exceptional
Pricilla from United Kingdom
Couple
One Bedroom Suite
Stayed 1 night in May 2019

Great stay in Penang”

Thank you G Hotel staff for making our anniversary stay a memorable one. I am very impressed with the size of their Suite Room. Staff are very helpful. I felt very very VIP whilst staying here. The location is great as well if you want to be in the centre of Georgetown.

Reviewed May 09, 2019

Dear Guest, Thank you for staying with us and sharing your lovely review. We are delighted to read that you were impressed with many aspects of your stay, especially the excellent services rendered by the team. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Responded May 10, 2019
G Hotel Gurney
8.4
Excellent
Suzanna
Family with young children
Deluxe Room
Stayed 5 nights in July 2019

Disappointed with breafast. The food was not nice. I think Penang people can cook better than this.”

Please get the F&B manager or someone with good taste buds to taste the food during breakfast time. Simple dish like Nasi Lemak, just make the sambal taste good all will be ok. The sambal that they had on the table was so watery and had not taste of sambal. Very disappointing. :( Mee goreng tasted like it was cooked by a child or someone not happy in the kitchen. Get chefs that wants to cook simple but taste food.

Reviewed July 09, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

Responded July 12, 2019
G Hotel Gurney
4.8
FOO from Singapore
Solo traveler
Deluxe Room
Stayed 2 nights in June 2019

Good location”

We reached around 3.30pm but the room was not ready, we were told that there is only 1 housekeeper for the whole level. My friends were staying on the 6th floor and my room is on the 5th floor. In order to go to their room, we had to go down to L1 and come up again- it was very inconvenient. Overrated hotel, not really worth it except for the location.

Reviewed July 02, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

Responded July 03, 2019
G Hotel Gurney
9.6
Exceptional
Yu from Taiwan
Solo traveler
Deluxe Room
Stayed 4 nights in June 2019

Good Location and Great Service ”

The hotel is located between two shopping, only 1 min walk distance. easy access to the food court, supermarket, message, shopping... Also the room is big and very clean. Doormen is well trained. Highly recommendable to tourists.

Reviewed July 02, 2019

Dear Guest, Thank you for staying with us and posting your feedback. We are delighted to read you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Responded July 03, 2019
G Hotel Gurney
6.0
Lih from Singapore
Solo traveler
Executive Room
Stayed 4 nights in June 2019

Above average”

The Housekeeping staff were friendly and responsive. However, the service operator Ika was unfriendly and caused a lot of inconveniences to me. She kept ignoring my requests when I dialed in “0” for service such as WIFI connection, set timing for turndown service etc. The hotel was inflexible for giving the hotel guests for late checkout . The maximum was until 2pm.

Reviewed June 28, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

Responded July 01, 2019
G Hotel Gurney
9.2
Exceptional
Alan from United Kingdom
Couple
Executive Room
Stayed 2 nights in March 2019

Great location ”

Checked in although the room was not ready. 45 minutes later it was. The hotel sent emails before we checked in to ask if we wanted an early check in if we paid more. It surprisingly didn’t offer a refund as they were late with the room. Go figure. Stayed on the executive floor and so enjoyed the cocktail hour although was surprised to see children running around in the lounge at this time. Room was great, pool is good but underused. Gym was well equipped and breakfast buffet was expansive. Overall, I would stay again but think that they need to look at their lounge access for children during cocktail hour.

Reviewed March 28, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

Responded April 11, 2019
G Hotel Gurney
7.2
Very good
Joanne from Singapore
Family with teens
Deluxe Room
Stayed 3 nights in July 2019

Very good”

The hotel is family orientated and most importantly clean. The lounge gives a conducive vibes and make us wanting to just sit there to enjoy the live music. Small catch : they should request passerby not to make so much noise when sitting at the bench around the lounge.

Reviewed July 15, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

Responded July 16, 2019
G Hotel Gurney
10.0
Exceptional
BELINDA from Singapore
Business traveler
Deluxe Room
Stayed 4 nights in June 2019

good location, comfort room”

just beside shopping mall , room is big and comfort

Reviewed July 04, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

Responded July 05, 2019
G Hotel Gurney
5.6
Chor from Singapore
Family with young children
One Bedroom Suite
Stayed 3 nights in June 2019

Good hotel in good location but service need to be improved”

Good location, beside mall and Gurney Drive food center. Room is big, my kids enjoyed the space. But traffic is bad during peak period as there is only 1 way going in and out. Breakfast is very basic not like other 5 star hotel, sitting area limited. Under staff, unable to cope with the crowd (holiday period), food is not replenish in time, I went around 8+, grilled chicken has finished, chef says they are cooking but it never appears again, fruits also limited, had to take the water melon from the fondue section. House keeping did not ensure my room door is close, when I return, just had to push open the door, it is not lock. Water temp fluctuate from hot to cold constantly, had to jump in and out of shower every few secs. Complained but nothing was done. Everyday had to call to ask for extra towels, housekeeping removed 5 but only provide 2, why cant they give back the same no of towels? Still a nice hotel with it location and cosy rooms but need improvement.

Reviewed June 11, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

Responded June 13, 2019
G Hotel Gurney
12345
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|Excellent 8.6
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  • Exceptional location
  • Gurney Drive