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G Hotel Kelawai
G Hotel Kelawai
G Hotel Kelawai
G Hotel Kelawai
G Hotel Kelawai
G Hotel Kelawai
G Hotel Kelawai

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8.8

Excellent

3,188 reviews

3,188 reviews

Housekeeping169
Breakfast70
Shops58
See map

9.2

Exceptional

Location rating score

Exceptional location - 2.24 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Gurney Paragon

100 m

Gurney Paragon Mall

150 m

College Square

210 m

Gurney Plaza

220 m

Golden Screen Cinemas

230 m

Popular landmarks
Cheong Fatt Tze - The Blue Mansion

3.2 km

Armenian Street

3.7 km

Khoo Kongsi

3.9 km

Pinang Peranakan Mansion

4.0 km

Penang Fort Cornwallis

4.0 km

Closest landmarks
LinkBike

80 m

Oxygen Fitness

90 m

Wellings

320 m

Art Of Smile Dental Surgery

350 m

anjung gurney night market

450 m

G Hotel Kelawai

2, Persiaran Maktab, Gurney Drive, Penang, Malaysia, 10250 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Gurney Drive part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

11 travelers have booked today.

Value for money8.4
Distance to city center32.3 km
Location rating9.2
Nearest airportPenang International Airport (PEN)
Distance to airport16.0 km

Rooms available at G Hotel Kelawai

Exceptional
Room comfort & quality

9.1

Executive Premier Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Executive Room(1 King Bed)
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Standard Room
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Deluxe Room - PARKING,COFFEE & TEA,EXPRESS CHECK-IN,FREE WIFI,DRINKING WATER,FREE FITNESS CENTER ACCESS,Extra Bed
...
    Enter dates to see prices
    EXECUTIVE DOUBLE ROOM SINGLE ROOM
    ...
      Enter dates to see prices
      Single Premium Room
      ...
        Enter dates to see prices
        Family Room Two Bedrooms
        ...
          Enter dates to see prices

          Frequently asked questions

          How much does it cost to stay at G Hotel Kelawai?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at G Hotel Kelawai?

          Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to G Hotel Kelawai?

          G Hotel Kelawai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 159 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, G Hotel Kelawai has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at G Hotel Kelawai?

          Wake up to a great buffet breakfast at G Hotel Kelawai. There's an additional charge of 59 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at G Hotel Kelawai?

          G Hotel Kelawai features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

          Can special events be hosted at G Hotel Kelawai?

          You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at G Hotel Kelawai. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

          Can business events be hosted at G Hotel Kelawai?

          On-site venues and convenient event services make G Hotel Kelawai an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 60 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at G Hotel Kelawai?

          G Hotel Kelawai does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby G Hotel Kelawai?

          Restaurants including Gravity, Rooftop Bar, G Kelawai, Penang, Spoons and Urban Food Hall are popular in G Hotel Kelawai’s neighborhood which is known as Gurney Drive.

          What popular shopping places are close to G Hotel Kelawai?

          Shopping options in G Hotel Kelawai’s Gurney Drive neighborhood include Gurney Plaza and Gurney Paragon Mall.

          What are popular attractions near G Hotel Kelawai?

          Guests at G Hotel Kelawai can easily visit Burmese Buddist Temple, Wat Chaiya Mangkalaran Temple and Gurney Drive located in the Gurney Drive area.

          Show more questions
          See map

          Explore the neighborhood

          What people love about G Hotel Kelawai

          • 9.6

            Exceptional

            "This is our second stay at G kelawai and we’re still happy with our stay."

            Shariffa

            |

            June 24, 2022

          • 9.2

            Exceptional
            Location

            "Location wise is good as well."

            Yong

            |

            June 23, 2022

          • 9.2

            Exceptional
            Staff 

            "Best staff, great room, excellent location."

            stefani

            |

            June 20, 2022

          Property ranking|Compared to 2,318 Penang properties
          See all rankings
          Room comfort score
          9.1/10
          Location score
          9.2/10
          Cleanliness score
          9.2/10
          Service score
          8.9/10
          Better than
          99
          %
          of Penang properties
          Better than
          97
          %
          of Penang properties
          Better than
          96
          %
          of Penang properties
          Better than
          94
          %
          of Penang properties
          Overall rating:

          8.8

          Excellent
          3,188 reviews
          Cleanliness
          9.2
          Facilities
          8.7
          Location
          9.2
          Read all reviews >
          What travelers say they love:
          Great location between Gurney plaza and Gurney Paragon.
          Neville from Singapore
          Couple
          More about G Hotel Kelawai

          More about G Hotel Kelawai

          G Hotel Kelawai

          Take a good wander and unveil the wonder of Penang with a stay at G Hotel Kelawai. Explore the genuine Penang that most travelers never see, with a stay at G Hotel Kelawai -- located only 3.9 km from Pinang Peranakan Mansion.
          At G Hotel Kelawai, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by G Hotel Kelawai makes it easy to plan your day trips, sightseeing, and more around Penang.
          Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at G Hotel Kelawai thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
          Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
          All rooms at G Hotel Kelawai are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities including the daily newspaper is provided in some rooms. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
          G Hotel Kelawai also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


          Dining and things to do

          Every day at G Hotel Kelawai begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. G Hotel Kelawai is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
          A memorable night with your travel companions can be had without going far, at the hotel's bar.
          Apart from amenities and services, G Hotel Kelawai goes the extra mile to make sure all guests make the most of their time. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.


          Around the property

          Don't miss out on all that Penang has to offer during your stay at G Hotel Kelawai. Multiple day trip options await you and your travel group close to G Hotel Kelawai, starting with visits to Chew's Jetty located just 4.2 km away. Cheong Fatt Tze - The Blue Mansion is located 3.1 km away, and is one of the most famous tourist spots to visit and photograph.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
          Ranking higher than 96% of the city's accommodations options, this is a great choice for location.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.

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          Amenities and facilities
          Excellent
          Facilities

          8.7

          Most talked about facilities

          Housekeeping

          122 mentions

          Breakfast

          91 mentions

          Swimming Pool

          61 mentions

          Food & Dining

          30 mentions

          Languages spoken

          • English
          • Chinese [Mandarin]
          • Malay

          Outdoor

          • Bicycles

          Accessibility

          • Wheelchair accessible

          Internet access

          • Complimentary WIFi in all rooms
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Exercise area
          • Swimming pool [outdoor]
          • Tours

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hotel room service app
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Alternative meal arrangement
          • Bar
          • Coffee shop
          • Poolside bar
          • Restaurant [halal]
          • Restaurants
          • Room service

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Currency conversion service
          • Daily cleaning
          • Disabled facilities
          • Dry cleaning
          • Elevator
          • Food delivery
          • Grooming service
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area

          For the kids

          • Family room

          Access

          • Check-in/out [express]
          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms

          Getting around

          • Car park [free of charge]
          • Car park [nearby]
          • Car park [on-site]
          • Taxi service
          • Transport to airport

          Sports equipment rental

          • Bicycle rental

          Available in all rooms

          • A/C
          • Alarm clock
          • Bathrobes
          • Blackout curtains
          • Carpeting
          • Closet
          • Coffee/tea machine
          • Complimentary drinking water
          • Daily cleaning
          • Daily newspaper
          • Desk
          • Hair dryer
          • Internet access – LAN
          • Iron and ironing board
          • LAN Internet in room [free]
          • Laptop safe box
          • Linens
          • Lock box in room
          • Mini bar
          • Mirror
          • Non-smoking
          • Phone
          • Private bathroom
          • Radio
          • Safety/security feature
          • Satellite/cable channels
          • Scale
          • Seating area
          • Shoeshine kit
          • Shower
          • Slippers
          • Smoke alarm
          • Toiletries
          • Towels
          • Trouser press
          • Wake up call
          • Wi-Fi
          • Wi-Fi [complimentary]
          Food and dining
          Breakfast options
          • American
          • Asian
          • Continental
          • Halal
          Restaurants on site

          Spoon

          • Cuisine: International
          • Menu: Buffet, A-la-carte
          Location
          2, Persiaran Maktab, Gurney Drive, Penang, Malaysia, 10250
          Exceptional
          Location

          9.2

          Airports

          • Penang International Airport (PEN)
            16.0 km 32 min drive
          • Sultan Abdul Halim Airport (AOR)
            85.2 km

          Public transportation

          • Komtar Bus Terminal
            3.3 km
          • Pengkalan Raja Tun Uda Bus Terminal
            4.3 km

          Hospital or clinic

          • Wellings
            320 m

          Shopping

          • Batu Ferringhi Night Market
            8.0 km

          Convenience store

          • Happy Mart
            410 m

          Cash withdrawal

          • ATM
            180 m
          What's nearby

          Popular landmarks

          • Cheong Fatt Tze - The Blue Mansion
            3.2 km
          • Armenian Street
            3.7 km
          • Khoo Kongsi
            3.9 km
          • Pinang Peranakan Mansion
            4.0 km
          • Penang Fort Cornwallis
            4.0 km
          • Chew's Jetty
            4.3 km
          • Kek Lok Si Temple
            5.7 km
          • Batu Ferringhi Beach
            7.9 km
          • Entopia
            10.5 km
          • Escape Theme Park
            10.5 km

          Nearby landmarks

          • LinkBike
            80 m
          • Oxygen Fitness
            90 m
          • Gurney Paragon
            100 m
          • Gurney Paragon Mall
            150 m
          • College Square
            210 m
          • Gurney Plaza
            220 m
          • Golden Screen Cinemas
            230 m
          • Church of the Immaculate Conception
            280 m
          • Wellings
            320 m
          • Adventist College of Nursing
            340 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds vary by room. Please check each room's capacity for details.

          All children are welcome.

          Infant 0-2 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib available upon request
          Children 3-12 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
          • When booking 6 or more rooms, special policies may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from15:00
          • Check-out until12:00
          • Reception open until00:00

          Getting around

          • Airport transfer fee159 MYR
          • Distance from city center32.3 km
          • Travel time to airport (minutes)30

          Extras

          • Breakfast charge (unless included in room price)59 MYR

          The property

          • Number of bars/lounges1
          • Number of floors25
          • Number of restaurants1
          • Number of rooms 208
          • Year property opened2015
          • Most recent renovation2015

          Reviews of G Hotel Kelawai from real guests

          Provided by verified guests of Agoda
          8.8
          /
          10
          Cleanliness9.2
          Facilities8.7
          Location9.2
          Room comfort and quality9.1
          Service8.9
          Value for money8.4
          High score for Penang
          Rating
          9+ Exceptional (673)
          8-9 Excellent (279)
          7-8 Very Good (245)
          6-7 Good (50)
          <6 Below Expectation (49)
          Time of the year
          Mar - May (287)
          Jun - Aug (297)
          Sep - Nov (360)
          Dec - Feb (352)
          All guests (2,777)
          All room types
          All languages

          Show reviews that mention 

          Showing 1,296 verified guest comments
          12345
          10.0
          Exceptional
          Norlizah from Singapore
          Family with young children
          Executive Premier Room
          Stayed 2 nights in March 2019

          Amazing”

          We booked the executive premier room. We were able to enjoy breakfasts in G hotel kelawai and gurney.. they are sister hotels. Breakfast was amazing in both restaurants. Large spread of foods from local to western. Delicious and clean. All staffs are polite and very helpful. Our room is very clean(very imp for me as my son has allergies) bathroom was luxuriously big and full amenities provided. Rooftop pool has magnificent view. Full amenities. Waited for my sons in the executive lounge food drinks and light food while they swim. There were no kids pool.. only one pool which is 1.2 deep. Hotel location as superb. In between 2 malls. Buggy service will be provided if you wish to go to G plaza and G hotel gurney. Just inform the concierge. We were glad we booked our stay in G hotel kelawai . My family had a wonderful stay and I'm very satisfied. Weekend because of that, We enjoy our trip in penang. 100% recommended!

          Reviewed March 20, 2019

          See room deals

          Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

          Responded March 20, 2019
          G Hotel Kelawai
          9.0
          Exceptional
          elika from Indonesia
          Couple
          Deluxe Room
          Stayed 3 nights in July 2015

          Nice Hotel, Nice Location”

          Location, Comfortness, Room

          I stayed 3 nights in G hotel Kelawai. the hotel is located in strategic location near the gurney drive. i prefer G hotel Kelawai other than the previous G Hotel, because no traffic jam in the night. the hotel provided bungee drive service from G hotel Kelawai to their other G Hotel. The hotel is new, well designed and have good amenities. they also have good pool complete with skybar and complete fitness equipment. everything is good except one thing, the sound pollution is quite bad. you can hear people talking from outside especially in the peak morning hour. i hope G Hotel can fix this issue.

          Reviewed July 22, 2015

          See room deals

          9.6
          Exceptional
          Jacinta from Singapore
          Family with young children
          Executive Room
          Stayed 2 nights in August 2017

          Great accessible hotel with friendly staff”

          G Hotel Kelawai is located at an accessible area in Gurney, with the hawker right near it and malls next door. The buggy service that was available to ferry hotel guests to and fro the main G hotel was extremely useful, especially during the rain. I love Kelawai more as it is quieter than the main hotel. Stayed at the executive room which allowed free access to the room's mini bar, and having our breakfast at the executive lounge on the 24th floor. The view was good but the spread was much more limited compared to its regular buffet breakfast offered on the 2nd floor. Spa facilities are also unavailable at Kelawai but the staff will happily help you arrange for a session at its main G hotel (buggy service useful here). Room was clean & very spacious with comfortable bedding and nice hot showers. Will stay at Kelawai the next time we visit!

          Reviewed August 21, 2017

          See room deals

          Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

          Responded August 23, 2017
          G Hotel Kelawai
          9.3
          Exceptional
          Fairuz from Malaysia
          Solo traveler
          Executive Room
          Stayed 3 nights in December 2015

          Most pleasant stay”

          Attentive and helpful staff, great location and facilities

          I stayed for 3 nights and did not drive out anywhere at all as I could get everything I need around the area with Gurney Plaza and Gurney Paragon practically next door. The executive room was perfect from the choice of pillows down to the toiletries. The executive lounge was great being on the top floor with lots of natural light and fantastic view of the sea, city and hillside. The lobby is modern and chic; checkin counters are minimalistic and uncluttered. It was a great escapade for me as I intended to be holed up in a nice hotel for a couple of days and G Hotel Kelawai fulfilled that for me. Will stay there again on my next visit to Penang.

          Reviewed December 27, 2015

          See room deals

          10.0
          Exceptional
          MASTURA from Singapore
          Family with young children
          Deluxe Room
          Stayed 3 nights in March 2019

          Everything is So Pecfect!!!”

          I booked 2 Deluxe Rooms for my family of 4 & my Good Fren’s (whose sis-in-law highly recommended us abt this hotel) family of 3, from 20-23 Mar. We were served ice-creams as a welcome desserts. Spacious & clean room & toilet. The complimentary snacks & can drinks were topped-up daily. We rode a buggy from the hotel which took us to Gurney Plaza & sometimes walked there as it’s only a short distance. On our last day of stay, after we did our shopping at the Malls & since our flight was at 6pm, we spent our time at the 2PM hotel cafe that serves good Latte, Hot Chocolates, yummy puddings & cakes. Thank you to Mr Kumaravel (the outlet Asst Mgr there) who was very friendly & obligated. In fact All the staffs of G Hotel Kelawai from the doorman, concierge, reception, housekeeping , etc etc , deserve a Thumbs-Up!! We won’t hesitate to stay here again on our next trip to Penang!

          Reviewed March 25, 2019

          See room deals

          Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

          Responded March 25, 2019
          G Hotel Kelawai
          10.0
          Exceptional
          Tan from Malaysia
          Family with young children
          Deluxe Room
          Stayed 3 nights in November 2016

          Excellent Hotel, Excellent Stay, Excellent Recomendation”

          I spend my 1st visit to Penang at G Hotel Kelawai for my family holidays. The hotel provide the bicycle rental for a cycling experience to the Botanic Garden and Gurney Drive. I have a morning jogging along Gurney Drive. It's Cool. There are 2 shopping more at left and right of the Hotel. Good shopping experience as well as F&B. You must spend a Starbucks coffea at Gurney Plaza. A hotel strongly recommended which you must stay

          Reviewed December 04, 2016

          See room deals

          10.0
          Exceptional
          Amanda from Indonesia
          Family with teens
          Deluxe Room
          Stayed 3 nights in October 2017

          Great hospitality & prime location.”

          I stayed in G hotel Kelawai for 3 night last October. I chose this place because I had tried staying in the G Gurney and I loved the location also wanted to try newer hotel. Gurney Plaza is just a short distance away, the hotel also provided a complimentary buggy shuttle to the mall so it was very convenient. The room is just nice for three persons with extra rollaway bed. We enjoyed the hotel breakfast as well. Overall, it was a very pleasant stay and I highly recommend this hotel when visiting Penang.

          Reviewed November 24, 2017

          See room deals

          10.0
          Exceptional
          Ka from Hong Kong SAR, China
          Solo traveler
          Deluxe Room
          Stayed 2 nights in July 2018

          Wonderful stay with excellent services”

          It's a wonderful experiences staying at G Hotel Kelawai. Room is big enough & clean, Staff is very friendly & helpful, drove us nearby & showed us clearly how to go to Gurney Drive Night Market (even it's very close to hotel). Special thanks to Daniel and Concierge staff helped us booking the car to Penang Hill & directly going to airport, they're really nice to follow up with us!

          Reviewed July 04, 2018

          See room deals

          8.8
          Excellent
          Laura from Singapore
          Family with young children
          Executive Room
          Stayed 3 nights in April 2019

          Phone reservations person was rude”

          I decided last min to bring my children on the trip to Penang and tried to book another room for my kids. Called the phone reservation to ask if they had a room for Sat - Tue and guy on the phone said "No, it's full". I said how about G Hotel Gurney? He replied the same "No, full." When I got there, yes i did find out that Sat night was full, but Sun and Mon was not. Had he been nicer and smarter, he could have said that sorry it's full on Sat but Sun and Mon is still available for booking, so that I can just find another place for just 1 night. But because of how rude and unhelpful he was, I had to book another hotel for all 3 nights and you just lost out on another room booking for 2 nights. I still used the hotel room at G Hotel Kelawai for 1 night out of the 3 as it was "non-refundable" and thought the room was nice, clean and convenient to the malls. But am so upset with the experience and inconvenience it had caused.

          Reviewed May 02, 2019

          See room deals

          Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

          Responded May 03, 2019
          G Hotel Kelawai
          10.0
          Exceptional
          Emma from Australia
          Couple
          Deluxe Room
          Stayed 2 nights in September 2017

          Excellent service & Great Location”

          We usually travel 4-5 destinations each year, and even though this is the first time I've stayed at the hotel, it instantly become one of my favourite. Every single hotel staff we encountered were friendly and lovely. We arrived late in the evening to the wrong G Hotel, our G hotel was only 1 minute walk away. Rather than sending us on our way, the receptionist insisted for someone to drive us there as it was late in the day and she can see we were very tired. Then she proceeded to give us some ice cream and checked in for us. The room was large, CLEAN (not every 4/5 star hotels are clean) and beautiful. The housekeeper was respectful when we asked her to return hours later. The location is great, it's within walking distance to the Gurney Drive Hawker Center (don't bother going there any time before 4pm or on rainy days). The live performance at the G Lounge was great as well. The view at the roof top bar is also great. When we went, there were hardly anyone there. We were told we can even use the facilities at G Hotel.

          Reviewed September 20, 2017

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          Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

          Responded September 25, 2017
          G Hotel Kelawai
          9.2
          Exceptional
          New from Singapore
          Group
          Deluxe Room
          Stayed 1 night in March 2019

          Excellent staff! ”

          We had a great time in Penang and we loved G Hotel Kelawai. It was a excellent five star hotel with good amenities. We had a joint family room for the 5 of us which was exceptionally clean and spacious. Best of all, the mini bar was complimentary! During the check-in and check-out, we were also pleasantly surprised with ice-cream and jelly beans!=) The hotel was strategically located in between two malls which was perfect for us. In addition, every staff in G hotel were really friendly and professional. They greeted us with smiles and it was a really great experience with each and everyone of them. We would also like to specially mention two of the wonderful fleet of staff. One was Zac, the hotel manager, who specially arranged a complimentary cake for our friend's birthday despite our last minute notice and Fitri, who helped us with our luggages. We thank them for their kind services and professionalism. We definitely will be back! Thumbs up!👍

          Reviewed March 11, 2019

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          Dear Guest, Thank you for staying with us and sharing your lovely review. We are delighted to read that you were impressed with many aspects of your stay, especially the excellent services rendered by the team. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

          Responded March 13, 2019
          G Hotel Kelawai
          9.6
          Exceptional
          Hean from Australia
          Family with teens
          Executive Premier Room
          Stayed 1 night in December 2016

          Very nice.....”

          Checked in on the 23rd December, for one night but we will definitely come back soon, for more days. Modern room deco, classy furniture, and most of all....it's new and clean !!!! Room 639 does not have nice view but it gives us space ! Oh yes, love the bathroom/toilet ! Our room came with Buffet breakfast at Spoon. However we did not pay much attention to the breakfast as we were on the mission to hunt for hawker food. Things to highlight : 1. Awesome room and cleaniness, and spacios 2. Not as crownded as the other G hotel at Gurney 3. Bed is not as nice , i reckon it's too soft. 4. Double decker parking ?! We couldn't park our car into the 'deck' 5. Spacious and classy Bathroom/Toilet Thank you G Hotel Kelawai, we will come back soon !

          Reviewed December 28, 2016

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          8.4
          Excellent
          Emily from Singapore
          Family with young children
          Deluxe Room
          Stayed 3 nights in June 2017

          Would have been EXCELLENT if not for Taxi ride from hotel back to Airport!”

          This is my first trip visiting Penang with my 2year old toddler. I decided to book G Hotel Kelawai due to the good reviews. it would have been an excellent stay if not for the horrible taxi ride back to the International Airport this morn from the hotel. Let me start with the 'Very Good'. The hotel is new, clean and modern. Nice big room with a good sized cot for my toddler. Water is replenished twice a day and there is complementary mini bar. The staff is friendly and prompt, and even if they are not sure of anything, they will check and get back to you. Hotel is located between 2 big Malls, and near all the local food. I will return to this hotel again... However, this morning at 720am, we got the taxi from the hotel to the Airport. I was surprised that it was RM50 as taxi from Airport to hotel is only RM44.70 and normally taxis from hotels back to airport are cheaper than airport to hotel due to all the surcharges. The taxi driver sensed my displeasure and he showed me the charge card from G Hotel to Aiport that it is a flat rate of RM50. When I checked with the hotel staff, they assured me it is indeed RM50. What happened next was horrifying....initially the driver Switched on the taxi metre and covered it with his cap....then he went by a HUGE detour and took 50minutes to reach the Airport!!! When he reached the airport, his metre indicated RM62 and happily collected RM50 from us. He went a big round JUST TO JUSTIFY IT'S WORTH RM50!!!!! He probably drove 50km instead of 23km from hotel to airport. And there was no jam as it was still early in the morning. My biggest regret was not getting a cab through Grab or Uber. For those reading this, do note that the taxi Drivers are 'in cahoots' with the hotel. You may want to get your cab elsewhere. For the GM from G Hotel reading this, please let that taxi driver know that I know he took a Long Route to the airport and it was a very dishonest way of doing things, and I didn't retaliate because I have a young chil

          Reviewed June 16, 2017

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          Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

          Responded September 13, 2017
          G Hotel Kelawai
          10.0
          Exceptional
          Sook from Malaysia
          Business traveler
          Executive Premier Room
          Stayed 6 nights in July 2017

          Comfortable”

          Very comfortable room, G hotel Kelawai is in between gurney plaza and gurney paragon. Room price is cheaper when compare with G hotel gurney relatively, but still almost same room quality. Skybar- Gravity has very nice environment, nice music, nice open air night view. Executive lounge is facing to mountain view where comfort and relax my mind after working hours.

          Reviewed August 01, 2017

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          Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

          Responded August 04, 2017
          G Hotel Kelawai
          9.2
          Exceptional
          wei from Singapore
          Family with teens
          Deluxe Room
          Stayed 3 nights in January 2018

          My hotel choice in Penang”

          This is my second time staying in G Hotel Kelawai. Three reasons why I decided to come back to stay again. 1) Location- near gurney plaza and even provide buggy to ferry from hotel to gurney plaza. 2) Staff- all the hotel staff are polite and efficient. Always smiley when seeing us back to hotel. 3) hotel room- the room is spacious and comfortable bed and pillow. I like the cleanliness and thanks to the good work of the housekeeping staff. Will definitely recommend to my friends

          Reviewed January 14, 2018

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          10.0
          Exceptional
          Weng from Singapore
          Group
          Deluxe Room
          Stayed 3 nights in April 2017

          Excellent Hotel”

          I love almost everything about this hotel. Its smaller than G Hotel Gurney but its still exquisite and very nicely done up. It is along Jalan Kelawai, the less traffic congested stretch compared to the sister hotel. Gurney Paragon is just 100m away next building. The staff were mostly friendly especially those over the counter. They really make u feel at home. The room was great and comes with free minibar. The only thing that i felt cud improve was the breakfast selection. Definitely coming back again!

          Reviewed April 09, 2017

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          Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

          Responded September 13, 2017
          G Hotel Kelawai
          8.8
          Excellent
          Rick from United States
          Couple
          Deluxe Room
          Stayed 1 night in October 2017

          G Hotel Kelawai”

          Really enjoyed our stay at the G Hotel Kalawai. Please note that there are 2 G Hotels, we stayed at the Kelawai. This hotel is a stones throw away from the Gurney Plaza and the other mall. First impression is that the lobby is quite small but the rest of the hotel if first class. The rooms are spacious and very clean with good views. The bed is very comfortable and the bathroom is very large and the shower is excellent. The morning breakfast buffet is quite good with plenty of variety. The highlight is the pool and bar area at the top of the Hotel with incredible views both during the day and more spectacular at night. I would definitely recommend this hotel and would stay here again when in Georgetown.

          Reviewed October 31, 2017

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          Hi, thanks for staying and choosing our hotel. We appreciate all the feedback and hope to see you again.

          Responded November 01, 2017
          G Hotel Kelawai
          10.0
          Exceptional
          Fitriyani from Indonesia
          Family with young children
          Executive Premier Room
          Stayed 1 night in March 2017

          My Second home in the earth!”

          I always stay in G Hotel Kelawai everytime i go to Penang. It's all because this hotel has friendly staff with an excellent services. Most of them remembering me and some of them already know what i like such as my favorite menu for dinner or lunch even my breakfast and preparing all i need in my room. They are not just gave me the standart services for a hotel but, they learn to understand each of their guess. The location is soo strategic not only for "the business traveller" but also for us who's bring their family. Quite and clean soo we can be relax during our stay.

          Reviewed March 04, 2017

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          10.0
          Exceptional
          Suet from Malaysia
          Couple
          Deluxe Room
          Stayed 1 night in December 2017

          5 star service!”

          Husband and I went to Penang for a night to attend our friend’s wedding at G Hotel Kelawai and decided to stay at the same hotel. We manage to check in at 10am without any hassle or wait. All the staff were superb, one came after another asking us whether we need help with our luggage. Room was very spacious, clean and modern. The dinner reception was awesome! Never had such great service during a wedding dinner, not even at my own wedding. Would definitely come back when I visit Penang.

          Reviewed December 03, 2017

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          9.6
          Exceptional
          Tan from Malaysia
          Family with teens
          Executive Room
          Stayed 2 nights in October 2017

          Good location”

          We went to the wrong G hotel, this one isn't the one facing Gurney Drive. Booked the executive room which has access to the executive lounge, can even go to the lounge at the other G Hotel. But G Kelawai is a better choice, nicer cocktail food. Breakfast not bad. Room is spacious.

          Reviewed October 05, 2017

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          Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

          Responded October 06, 2017
          G Hotel Kelawai
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