G Hotel Kelawai
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G Hotel Kelawai

2, Persiaran Maktab, Gurney Drive, Penang, Malaysia, 10250
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Deluxe Room - Bed G Hotel Kelawai
Deluxe Room - Bed
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    Swimming pool [outdoor] G Hotel Kelawai
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    G Hotel Kelawai Reviews

    8.8
    Excellent
    /10
    (2273 reviews)See what guests said
    10.0
    Exceptional

    "The check-in staff was very welcoming and helpful Housekeepi..."

    Diana

    -

    November 10, 2018

    9.2
    Exceptional cleanliness
    Recommended by 96% of guests

    Things you’ll love about G Hotel Kelawai

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Exceptional
    Location
    9.2
    See map
    Exceptional location - 2.24 kilometers from city center
    Popular
    Nearby
  • Gurney Plaza210 m
  • Gurney Drive860 m
  • Penang Hill2.28 km
  • The Camera Museum3.35 km
  • Khoo Kongsi3.78 km
  • Penang Peranakan Mansion3.89 km
  • Kek Lok Si Temple5.79 km
  • Penang National Park9.9 km
  • Penang Bridge9.95 km
  • Escape Adventureplay Theme Park10.6 km
  • Don't miss out!

    5 travelers are looking at this property right now | 9 travelers have booked today.

    Value for money8.4
    Distance to city center32.3 km
    Location rating9.2
    Nearest airportPenang International Airport (PEN)
    Distance to airport16.6 km

    Rooms available at G Hotel Kelawai

    9.1
    Exceptional
    Room comfort & quality
    Executive Premier Room
    Executive Premier Room
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Non-smoking
    • Shower and bathtub
    Enter dates to see prices
    Family (2 Bedrooms) with Breakfast
    Family (2 Bedrooms) with Breakfast
    ...
    • Non-smoking
    • Shower
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
      Enter dates to see prices
      Executive Single Room
      Executive Single Room
      ...
        Enter dates to see prices
        Room PROMO - ROOM ONLY
        Room PROMO - ROOM ONLY
        ...
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          Bed in dormitory MALE ROOM
          Bed in dormitory MALE ROOM
          ...
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            Executive Single
            Executive Single
            ...
              Enter dates to see prices
              Have a question for G Hotel Kelawai?

              What people love about G Hotel Kelawai

              • 10.0
                Exceptional

                "Nice room."

                Muhammad A.

                |

                January 3, 2019

              • 10.0
                Exceptional
                Spaciousness

                "The room was spacious and the bathroom was a luxury."

                Nuraien

                |

                January 6, 2019

              • 8.0
                Very good

                "Visiting only for work, great room and very comfortable"

                Kent

                |

                November 7, 2018

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              More about G Hotel Kelawai

              More about G Hotel Kelawai

              7.6
              Very good

              "Comfortable bed and good shower"

              Pauline

              |

              January 2, 2019

              Read more reviews

              An overview

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              What they offer

              9.6
              Exceptional

              "A little bumpy at the beginning with check in but was impres..."

              Low

              |

              December 29, 2018

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of G Hotel Kelawai from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (2273)Booking.com Reviews (733)
              8.8
              /
              10
              Cleanliness9.2
              Facilities8.6
              Location9.2
              Room comfort and quality9.1
              Service8.8
              Value for money8.4
              All languages
              All guests (2273)
              All room types

              Show reviews that mention 

              Showing 1131 verified guest comments
              12345
              10.0
              Exceptional
              masilamany from Singapore
              Family with teens
              Deluxe Room
              Stayed 2 nights in May 2019

              Enjoyable stay”

              Fantastic staff, ideal location. The Ramadan buffet dinner was great. My wife and daughter had a refreshing time at the in-house massage. This is my second stay at this wonderful hotel. Reception recognized that too from their records.

              Reviewed May 22, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded May 24, 2019
              G Hotel Kelawai
              8.8
              Excellent
              Kian from Singapore
              Couple
              Deluxe Room
              Stayed 3 nights in April 2019

              Good location, friendly staff.”

              Good location, in between 2 Malls - Gurney Plaza & Gurney Paragon with many restaurants, boutique, cinema & supermarket. They served welcome sherbet upon check-in, very nice gesture especially in hot weather. Free drinks & snacks from mini bar & they refill everyday. 50% off buffet dinner (around S$25/pax) until end April 2019, spread was not fantastic, but with the price, should not really compliant. Call Grab to get to places is the best option, cost much lesser than cab. May want to consider Georgetown food tour after sunset, even that it is still 29 degree.

              Reviewed April 21, 2019

              Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

              Responded April 22, 2019
              G Hotel Kelawai
              9.6
              Exceptional
              Indira from Indonesia
              Family with young children
              Deluxe Room
              Stayed 3 nights in April 2019

              Excellent hotel in perfect location”

              The hotel is excellent. The location is perfect between 2 largest malls in Gurney area. The room was very clean and the staff were very nice. The breakfast were tasty with many choice of food. I really recommend this hotel for those anyone who wants to stay in Penang

              Reviewed April 21, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded April 22, 2019
              G Hotel Kelawai
              10.0
              Exceptional
              Winnie from Singapore
              Couple
              Deluxe Room
              Stayed 2 nights in March 2019

              Exceptional”

              Enjoyed our stay at G Hotel Kelawai. We liked the idea of being able to use the facilities in both G Hotel Kelawai and G Hotel Gurney. The cutely decorated ice cream given during check-in is another plus. Overall a clean hotel with great customer service.

              Reviewed April 07, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded April 08, 2019
              G Hotel Kelawai
              8.8
              Excellent
              Anthony from Malaysia
              Family with young children
              Deluxe Room
              Stayed 1 night in December 2018

              Modern Hotel with Fantastic Staff”

              Room is big enough for me to add an additional bed. As this is a relatively new hotel, it tends to be quite full, resulting in lack of parking space. Breakfast spread is good, lots of varieties to choose from. Most fantastic surprise was the homemade ice-cream serve upon check-in, it was delicious! Staff from all sections (from front counter to housekeeping and dining) are very friendly and helpful.

              Reviewed March 23, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded March 25, 2019
              G Hotel Kelawai
              8.8
              Excellent
              Lip from Malaysia
              Couple
              Deluxe Room
              Stayed 1 night in March 2019

              Nice breakfast, good hospitality, good location”

              (1) Breakfast selection is good & taste nice. (2) Location in between 2 shopping malls with walking distance & you can travel with hotel buggy service, and it’s free! (3) Room is spacious, bed is comfortable, free high speed wifi, tv channel is average. Free movie would be good. (4) Minibar is free! Several soda drink & chocolate snacks. (5) Swimming pool at top is nice but view is limited somehow. (6) Booked deluxe room but I’m wondering if they upgraded me to executive room. (7) Last but not least, staff is helpful & friendly. Worth 5 stars. The second best hotel we have ever stay in Penang.

              Reviewed March 12, 2019

              Dear Guest, Thank you for staying with us and sharing your lovely review. We are delighted to read that you were impressed with many aspects of your stay, especially the excellent services rendered by the team. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

              Responded March 13, 2019
              G Hotel Kelawai
              10.0
              Exceptional
              Tom from Belgium
              Business traveler
              Executive Room
              Stayed 7 nights in February 2019

              Very nice hotel close to Georgetown”

              Stayed in the executive room which gives access to the executive lounge, well worth the extra money. Free drinks all day and exclusive breakfast, free alcohol between 6-8pm. Minibar was free too but no alcohol. Breakfast is massive and very nice selection. Nice swimmingpool on the top floor with a nice view over the city. Rooms were big, soft matras and pillows. Staff is very helpfull. I can't find anything wrong with this hotel. Def recommended.

              Reviewed March 08, 2019

              Dear Guest, Thank you for staying with us and posting your feedback. We are delighted to read you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

              Responded March 11, 2019
              G Hotel Kelawai
              9.6
              Exceptional
              Oeniwati from Indonesia
              Couple
              Executive Premier Room
              Stayed 3 nights in May 2019

              The best hotel and location very good”

              clean hotel rooms, friendly staff, good location. unfortunately executive lounge types of food are limited.

              Reviewed May 21, 2019

              Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

              Responded May 24, 2019
              G Hotel Kelawai
              8.8
              Excellent
              Laura from Singapore
              Family with young children
              Executive Room
              Stayed 3 nights in April 2019

              Phone reservations person was rude”

              I decided last min to bring my children on the trip to Penang and tried to book another room for my kids. Called the phone reservation to ask if they had a room for Sat - Tue and guy on the phone said "No, it's full". I said how about G Hotel Gurney? He replied the same "No, full." When I got there, yes i did find out that Sat night was full, but Sun and Mon was not. Had he been nicer and smarter, he could have said that sorry it's full on Sat but Sun and Mon is still available for booking, so that I can just find another place for just 1 night. But because of how rude and unhelpful he was, I had to book another hotel for all 3 nights and you just lost out on another room booking for 2 nights. I still used the hotel room at G Hotel Kelawai for 1 night out of the 3 as it was "non-refundable" and thought the room was nice, clean and convenient to the malls. But am so upset with the experience and inconvenience it had caused.

              Reviewed May 02, 2019

              Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

              Responded May 03, 2019
              G Hotel Kelawai
              9.2
              Exceptional
              Ning from Malaysia
              Family with teens
              Deluxe Room
              Stayed 1 night in February 2019

              Pleasant Stay”

              The room was clean and spacious. Bathroom was luxury. Hotel is located in between 2 big shopping malls in Penang. Pool with an infinity view. Friendly and efficient hotel staff. Definitely will be my first choice of hotel if we are visiting Penang again.

              Reviewed February 13, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded February 14, 2019
              G Hotel Kelawai
              9.6
              Exceptional
              Youngjoo from Vietnam
              Family with young children
              Deluxe Room
              Stayed 1 night in February 2019

              location is really good”

              This hotel is located between Gurney Plaza and Gurney Paragon. It takes only 2 munites to reach both of them by walking, or you can use buggy service to get there. Location and facilities are good, but If I visit Penang again, I will book G hotel Gurney because there are so many great restaurants very near to G hotel Gurney.

              Reviewed February 07, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded February 11, 2019
              G Hotel Kelawai
              10.0
              Exceptional
              Nuraien from Singapore
              Family with young children
              Deluxe Room
              Stayed 1 night in December 2018

              Exceptional”

              Driving back from Krabi to Singapore, decided to check in this hotel for a night to rest. Reception staff proposed for us to upgrade to an executive room to accommodate an extra bed for our young boy. Which we agreed to and did not regret the extra RM80 we had to pay for it. The room was spacious and the bathroom was a luxury. The toiletries they provided made us feel as though we were showering in a spa all the time. We felt so relaxed and comfortable in the room that we extended for another night before we eventually continued on our drive back home.

              Reviewed January 06, 2019

              Dear Guest, Thank you for staying with us and sharing your feedback. We are delighted to read you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

              Responded January 07, 2019
              G Hotel Kelawai
              9.2
              Exceptional
              Poon from Malaysia
              Business traveler
              Deluxe Room
              Stayed 2 nights in April 2019

              Exceptional”

              Restaurant full house during my checkout on sunday. Friendly staff at the restaurant recommend to go to club lounge 24th floor. Can order food from there . Unfortunately no one in the club and the door was locked . The end go to shopping mall for lunch .

              Reviewed April 22, 2019

              Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

              Responded April 23, 2019
              G Hotel Kelawai
              10.0
              Exceptional
              Azhar from Singapore
              Group
              Deluxe Room
              Stayed 2 nights in April 2019

              Extremely clean rooms, 5 mins walk to malls, excellent service.”

              Hotel is sandwiched in between 2 malls and walking distance to the famous Gurney Drive hawker centre. Rooms and bathroms are extremely clean and feels very new. Breakfast at Spoon cafe features the best of local and international cuisines. Facilities are very well-makntained. Will definitely come back again.

              Reviewed April 15, 2019

              Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

              Responded April 16, 2019
              G Hotel Kelawai
              9.2
              Exceptional
              Martin from United Kingdom
              Couple
              Executive Room
              Stayed 7 nights in April 2019

              Time in Penang”

              Some poor communication on gluten free facilities and basics such as milk in the room for tea but overall very pleasant staff. Best of all was the Yoga Instructor who had a passion about her session, great communicator and knowledgeable.

              Reviewed April 13, 2019

              Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Michael Hanratty General Manager

              Responded April 15, 2019
              G Hotel Kelawai
              10.0
              Exceptional
              MASTURA from Singapore
              Family with young children
              Deluxe Room
              Stayed 3 nights in March 2019

              Everything is So Pecfect!!!”

              I booked 2 Deluxe Rooms for my family of 4 & my Good Fren’s (whose sis-in-law highly recommended us abt this hotel) family of 3, from 20-23 Mar. We were served ice-creams as a welcome desserts. Spacious & clean room & toilet. The complimentary snacks & can drinks were topped-up daily. We rode a buggy from the hotel which took us to Gurney Plaza & sometimes walked there as it’s only a short distance. On our last day of stay, after we did our shopping at the Malls & since our flight was at 6pm, we spent our time at the 2PM hotel cafe that serves good Latte, Hot Chocolates, yummy puddings & cakes. Thank you to Mr Kumaravel (the outlet Asst Mgr there) who was very friendly & obligated. In fact All the staffs of G Hotel Kelawai from the doorman, concierge, reception, housekeeping , etc etc , deserve a Thumbs-Up!! We won’t hesitate to stay here again on our next trip to Penang!

              Reviewed March 25, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded March 25, 2019
              G Hotel Kelawai
              8.4
              Excellent
              Choon from Singapore
              Family with young children
              Deluxe Room
              Stayed 2 nights in March 2019

              A relaxing stay”

              The location is very good with the room fittings still in good condition. However, there's only one study table chair and a one seater sofa thus making eating very challenging even for 2 people. Those with more than 1 kid will find it tough to eat meals in the room. Minibar is free but only topped up daily.

              Reviewed March 21, 2019

              Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

              Responded April 11, 2019
              G Hotel Kelawai
              10.0
              Exceptional
              Norlizah from Singapore
              Family with young children
              Executive Premier Room
              Stayed 2 nights in March 2019

              Amazing”

              We booked the executive premier room. We were able to enjoy breakfasts in G hotel kelawai and gurney.. they are sister hotels. Breakfast was amazing in both restaurants. Large spread of foods from local to western. Delicious and clean. All staffs are polite and very helpful. Our room is very clean(very imp for me as my son has allergies) bathroom was luxuriously big and full amenities provided. Rooftop pool has magnificent view. Full amenities. Waited for my sons in the executive lounge food drinks and light food while they swim. There were no kids pool.. only one pool which is 1.2 deep. Hotel location as superb. In between 2 malls. Buggy service will be provided if you wish to go to G plaza and G hotel gurney. Just inform the concierge. We were glad we booked our stay in G hotel kelawai . My family had a wonderful stay and I'm very satisfied. Weekend because of that, We enjoy our trip in penang. 100% recommended!

              Reviewed March 20, 2019

              Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

              Responded March 20, 2019
              G Hotel Kelawai
              9.2
              Exceptional
              New from Singapore
              Group
              Deluxe Room
              Stayed 1 night in March 2019

              Excellent staff! ”

              We had a great time in Penang and we loved G Hotel Kelawai. It was a excellent five star hotel with good amenities. We had a joint family room for the 5 of us which was exceptionally clean and spacious. Best of all, the mini bar was complimentary! During the check-in and check-out, we were also pleasantly surprised with ice-cream and jelly beans!=) The hotel was strategically located in between two malls which was perfect for us. In addition, every staff in G hotel were really friendly and professional. They greeted us with smiles and it was a really great experience with each and everyone of them. We would also like to specially mention two of the wonderful fleet of staff. One was Zac, the hotel manager, who specially arranged a complimentary cake for our friend's birthday despite our last minute notice and Fitri, who helped us with our luggages. We thank them for their kind services and professionalism. We definitely will be back! Thumbs up!👍

              Reviewed March 11, 2019

              Dear Guest, Thank you for staying with us and sharing your lovely review. We are delighted to read that you were impressed with many aspects of your stay, especially the excellent services rendered by the team. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

              Responded March 13, 2019
              G Hotel Kelawai
              9.6
              Exceptional
              Nazira from Malaysia
              Family with teens
              Deluxe Room
              Stayed 2 nights in February 2019

              3D2N with teens”

              - Quick check in (we were given ice cream upon arrival), and check out - Beautiful, comfortable and clean room - complementary mini bar that has canned drinks and chocolates - plenty of bottled water, tea, coffee making facilities - Very attentive housekeeping team. First time in my life to experience this. Every evening they will come by and ask if you're satisfied with your room and if you need anything. Superb! - Well thought out ammenities, 24 hour gym - They have a very friendly and helpful concierge, providing us with maps and magazines that guides us to tourist spots. - They also provide complimentary shuttle from hotel to tourist spots (unfortunately we overlooked this and took grabcar service instead) - Breakfast buffet spread was good and delicious, and slightly different daily (so you don't really see the exact same dishes everyday) - We were lucky during this trip, we enjoyed 50% off for in-house guests buffet dinner at both Taste Cafe and Spoon. The selection was good and

              Reviewed March 11, 2019

              Dear Guest, Thank you for staying with us and sharing your lovely review. We are delighted to read that you were impressed with many aspects of your stay, especially the excellent services rendered by the team. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

              Responded March 13, 2019
              G Hotel Kelawai
              12345
              This is a popular property. Don't miss out!

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              • Exceptional location
              • Gurney Plaza