8.8
Excellent
12.8% this month
/10
(3,192 reviews)See what guests said
Highly rated by guests – 94% would recommend
Highly rated by guests – 94% would recommend
Housekeeping164
Breakfast67
Shops57
See map
9.2

Exceptional

Location rating score

Exceptional location - 2.24 kilometers from city center
Parking
FREE
Popular landmarks
LinkBike 80 m
Gurney Paragon 100 m
Gurney Paragon Mall 150 m
Gurney Plaza 220 m
Golden Screen Cinemas 230 m
Church of the Immaculate Conception 280 m
Wellings 320 m
Adventist College of Nursing 340 m
Tanjung Medical Centre 420 m
Buppharam Buddist Temple 440 m
Nearby landmarks
Cheong Fatt Tze - The Blue Mansion 3.2 km
Armenian Street 3.67 km
Khoo Kongsi 3.85 km
Pinang Peranakan Mansion 3.98 km
Penang Fort Cornwallis 4.01 km
Kek Lok Si Temple 5.67 km
Batu Ferringhi Beach 8.25 km
Entopia 10.48 km
Escape Theme Park 10.54 km
G Hotel Kelawai

"Stayed a night to attend a wedding reception and it's all good!"

Mona - June 17, 2019
Deluxe Room - Bed G Hotel Kelawai
Lobby G Hotel Kelawai
Lobby G Hotel Kelawai
See all 38 photos
Removed from saved list
Free Wi-Fi

G Hotel Kelawai

2, Persiaran Maktab, Gurney Drive, Penang, Malaysia, 10250 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 85% of all properties in Penang in the last 24 hoursCompared to 2,627 Penang properties at Agoda for various dates
Value for money8.4
Distance to city center32.3 km
Location rating9.2
Nearest airportPenang International Airport (PEN)
Distance to airport16.0 km

Rooms available at G Hotel Kelawai

Exceptional
Room comfort & quality
9.1
Executive Premier Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Executive Double or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Executive King Room
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
Executive Twin Room
...
  • Room size: 35 m²/377 ft²
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Non-smoking
  • Shower and bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at G Hotel Kelawai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to G Hotel Kelawai?

G Hotel Kelawai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 159 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at G Hotel Kelawai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, G Hotel Kelawai has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

What is the smoking policy at G Hotel Kelawai?

G Hotel Kelawai does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about G Hotel Kelawai

  • 9.2
    Exceptional

    "The design and the cleaniness makes my day"

    amanda

    |

    June 11, 2019

  • 9.6
    Exceptional

    "Beautiful view from the rooftop pool."

    ANDREW

    |

    February 23, 2020

  • 10.0
    Exceptional

    "Tasty welcome ice cream were served."

    felix

    |

    February 29, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room comfort score
9.1/10
Location score
9.2/10
Cleanliness score
9.2/10
Couples review score
8.9/10
Better than
99
%
of Penang properties
Better than
98
%
of Penang properties
Better than
98
%
of Penang properties
Better than
97
%
of Penang properties
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Overall rating:
8.8
Excellent
3,192 reviews
Cleanliness
9.2
Facilities
8.6
Location
9.2
Read all reviews >
What travelers say they love:
I stayed last night, it serve you with full of comfort.
Thivian from Malaysia
Solo traveler
More about G Hotel Kelawai

More about G Hotel Kelawai

Whether you're a tourist or traveling on business, G Hotel Kelawai is a great choice for accommodation when visiting Penang. Only 5 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At G Hotel Kelawai, the excellent service and superior facilities make for an unforgettable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are just a few of the facilities that set G Hotel Kelawai apart from other hotels in the city.

208 rooms spread over 25 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, slippers, sofa can be found in selected rooms. The hotel's recreational facilities, which include fitness center, outdoor pool, steamroom are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the G Hotel Kelawai.

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Most talked about facilities

Housekeeping
122 mentions
Breakfast
91 mentions
Swimming Pool
61 mentions
Food & Dining
30 mentions

What they offer

8.0
Very good
Cleanliness

"The rooms and amenities are Clean and cosy."

Kingston

|

February 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal

Restaurants on site

Spoon
Cuisine:International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of G Hotel Kelawai from real guests

Overall rating
8.8
Excellent
From 3192 reviews
9.1Cleanliness
9.1Location
9.1Room comfort and quality
Agoda Reviews (2668)Booking.com Reviews (524)
Rating via Agoda8.8
/
10
Cleanliness9.2
Facilities8.6
Location9.2
Room comfort and quality9.1
Service8.8
Value for money8.4
High score for Penang
Rating
9+ Exceptional (646)
8-9 Excellent (276)
7-8 Very Good (240)
6-7 Good (47)
<6 Below Expectation (44)
Time of the year
Mar - May (260)
Jun - Aug (284)
Sep - Nov (359)
Dec - Feb (350)
All guests (2668)
All room types
All languages

Show reviews that mention 

Showing 1253 verified guest comments
12345
10.0
Exceptional
Norlizah from Singapore
Family with young children
Executive Premier Room
Stayed 2 nights in March 2019

Amazing”

We booked the executive premier room. We were able to enjoy breakfasts in G hotel kelawai and gurney.. they are sister hotels. Breakfast was amazing in both restaurants. Large spread of foods from local to western. Delicious and clean. All staffs are polite and very helpful. Our room is very clean(very imp for me as my son has allergies) bathroom was luxuriously big and full amenities provided. Rooftop pool has magnificent view. Full amenities. Waited for my sons in the executive lounge food drinks and light food while they swim. There were no kids pool.. only one pool which is 1.2 deep. Hotel location as superb. In between 2 malls. Buggy service will be provided if you wish to go to G plaza and G hotel gurney. Just inform the concierge. We were glad we booked our stay in G hotel kelawai . My family had a wonderful stay and I'm very satisfied. Weekend because of that, We enjoy our trip in penang. 100% recommended!

Reviewed March 20, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

Responded March 20, 2019
G Hotel Kelawai
9.0
Exceptional
elika from Indonesia
Couple
Deluxe Room
Stayed 3 nights in July 2015

Nice Hotel, Nice Location”

Location, Comfortness, Room

I stayed 3 nights in G hotel Kelawai. the hotel is located in strategic location near the gurney drive. i prefer G hotel Kelawai other than the previous G Hotel, because no traffic jam in the night. the hotel provided bungee drive service from G hotel Kelawai to their other G Hotel. The hotel is new, well designed and have good amenities. they also have good pool complete with skybar and complete fitness equipment. everything is good except one thing, the sound pollution is quite bad. you can hear people talking from outside especially in the peak morning hour. i hope G Hotel can fix this issue.

Reviewed July 22, 2015
9.6
Exceptional
Jacinta from Singapore
Family with young children
Executive Room
Stayed 2 nights in August 2017

Great accessible hotel with friendly staff”

G Hotel Kelawai is located at an accessible area in Gurney, with the hawker right near it and malls next door. The buggy service that was available to ferry hotel guests to and fro the main G hotel was extremely useful, especially during the rain. I love Kelawai more as it is quieter than the main hotel. Stayed at the executive room which allowed free access to the room's mini bar, and having our breakfast at the executive lounge on the 24th floor. The view was good but the spread was much more limited compared to its regular buffet breakfast offered on the 2nd floor. Spa facilities are also unavailable at Kelawai but the staff will happily help you arrange for a session at its main G hotel (buggy service useful here). Room was clean & very spacious with comfortable bedding and nice hot showers. Will stay at Kelawai the next time we visit!

Reviewed August 21, 2017

Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

Responded August 23, 2017
G Hotel Kelawai
9.3
Exceptional
Fairuz from Malaysia
Solo traveler
Executive Room
Stayed 3 nights in December 2015

Most pleasant stay”

Attentive and helpful staff, great location and facilities

I stayed for 3 nights and did not drive out anywhere at all as I could get everything I need around the area with Gurney Plaza and Gurney Paragon practically next door. The executive room was perfect from the choice of pillows down to the toiletries. The executive lounge was great being on the top floor with lots of natural light and fantastic view of the sea, city and hillside. The lobby is modern and chic; checkin counters are minimalistic and uncluttered. It was a great escapade for me as I intended to be holed up in a nice hotel for a couple of days and G Hotel Kelawai fulfilled that for me. Will stay there again on my next visit to Penang.

Reviewed December 27, 2015
10.0
Exceptional
MASTURA from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in March 2019

Everything is So Pecfect!!!”

I booked 2 Deluxe Rooms for my family of 4 & my Good Fren’s (whose sis-in-law highly recommended us abt this hotel) family of 3, from 20-23 Mar. We were served ice-creams as a welcome desserts. Spacious & clean room & toilet. The complimentary snacks & can drinks were topped-up daily. We rode a buggy from the hotel which took us to Gurney Plaza & sometimes walked there as it’s only a short distance. On our last day of stay, after we did our shopping at the Malls & since our flight was at 6pm, we spent our time at the 2PM hotel cafe that serves good Latte, Hot Chocolates, yummy puddings & cakes. Thank you to Mr Kumaravel (the outlet Asst Mgr there) who was very friendly & obligated. In fact All the staffs of G Hotel Kelawai from the doorman, concierge, reception, housekeeping , etc etc , deserve a Thumbs-Up!! We won’t hesitate to stay here again on our next trip to Penang!

Reviewed March 25, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Hanratty General Manager

Responded March 25, 2019
G Hotel Kelawai
10.0
Exceptional
Tan from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in November 2016

Excellent Hotel, Excellent Stay, Excellent Recomendation”

I spend my 1st visit to Penang at G Hotel Kelawai for my family holidays. The hotel provide the bicycle rental for a cycling experience to the Botanic Garden and Gurney Drive. I have a morning jogging along Gurney Drive. It's Cool. There are 2 shopping more at left and right of the Hotel. Good shopping experience as well as F&B. You must spend a Starbucks coffea at Gurney Plaza. A hotel strongly recommended which you must stay

Reviewed December 04, 2016
10.0
Exceptional
Amanda from Indonesia
Family with teens
Deluxe Room
Stayed 3 nights in October 2017

Great hospitality & prime location.”

I stayed in G hotel Kelawai for 3 night last October. I chose this place because I had tried staying in the G Gurney and I loved the location also wanted to try newer hotel. Gurney Plaza is just a short distance away, the hotel also provided a complimentary buggy shuttle to the mall so it was very convenient. The room is just nice for three persons with extra rollaway bed. We enjoyed the hotel breakfast as well. Overall, it was a very pleasant stay and I highly recommend this hotel when visiting Penang.

Reviewed November 24, 2017
10.0
Exceptional
Ka from Hong Kong
Solo traveler
Deluxe Room
Stayed 2 nights in July 2018

Wonderful stay with excellent services”

It's a wonderful experiences staying at G Hotel Kelawai. Room is big enough & clean, Staff is very friendly & helpful, drove us nearby & showed us clearly how to go to Gurney Drive Night Market (even it's very close to hotel). Special thanks to Daniel and Concierge staff helped us booking the car to Penang Hill & directly going to airport, they're really nice to follow up with us!

Reviewed July 04, 2018
8.8
Excellent
Laura from Singapore
Family with young children
Executive Double or Twin Room
Stayed 3 nights in April 2019

Phone reservations person was rude”

I decided last min to bring my children on the trip to Penang and tried to book another room for my kids. Called the phone reservation to ask if they had a room for Sat - Tue and guy on the phone said "No, it's full". I said how about G Hotel Gurney? He replied the same "No, full." When I got there, yes i did find out that Sat night was full, but Sun and Mon was not. Had he been nicer and smarter, he could have said that sorry it's full on Sat but Sun and Mon is still available for booking, so that I can just find another place for just 1 night. But because of how rude and unhelpful he was, I had to book another hotel for all 3 nights and you just lost out on another room booking for 2 nights. I still used the hotel room at G Hotel Kelawai for 1 night out of the 3 as it was "non-refundable" and thought the room was nice, clean and convenient to the malls. But am so upset with the experience and inconvenience it had caused.

Reviewed May 02, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Michael Hanratty General Manager

Responded May 03, 2019
G Hotel Kelawai
10.0
Exceptional
Emma from Australia
Couple
Deluxe Room
Stayed 2 nights in September 2017

Excellent service & Great Location”

We usually travel 4-5 destinations each year, and even though this is the first time I've stayed at the hotel, it instantly become one of my favourite. Every single hotel staff we encountered were friendly and lovely. We arrived late in the evening to the wrong G Hotel, our G hotel was only 1 minute walk away. Rather than sending us on our way, the receptionist insisted for someone to drive us there as it was late in the day and she can see we were very tired. Then she proceeded to give us some ice cream and checked in for us. The room was large, CLEAN (not every 4/5 star hotels are clean) and beautiful. The housekeeper was respectful when we asked her to return hours later. The location is great, it's within walking distance to the Gurney Drive Hawker Center (don't bother going there any time before 4pm or on rainy days). The live performance at the G Lounge was great as well. The view at the roof top bar is also great. When we went, there were hardly anyone there. We were told we can even use the facilities at G Hotel.

Reviewed September 20, 2017

Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

Responded September 25, 2017
G Hotel Kelawai
9.2
Exceptional
New from Singapore
Group
Deluxe Room
Stayed 1 night in March 2019

Excellent staff! ”

We had a great time in Penang and we loved G Hotel Kelawai. It was a excellent five star hotel with good amenities. We had a joint family room for the 5 of us which was exceptionally clean and spacious. Best of all, the mini bar was complimentary! During the check-in and check-out, we were also pleasantly surprised with ice-cream and jelly beans!=) The hotel was strategically located in between two malls which was perfect for us. In addition, every staff in G hotel were really friendly and professional. They greeted us with smiles and it was a really great experience with each and everyone of them. We would also like to specially mention two of the wonderful fleet of staff. One was Zac, the hotel manager, who specially arranged a complimentary cake for our friend's birthday despite our last minute notice and Fitri, who helped us with our luggages. We thank them for their kind services and professionalism. We definitely will be back! Thumbs up!👍

Reviewed March 11, 2019

Dear Guest, Thank you for staying with us and sharing your lovely review. We are delighted to read that you were impressed with many aspects of your stay, especially the excellent services rendered by the team. Once again, thank you for taking the time to write and we look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager

Responded March 13, 2019
G Hotel Kelawai
9.6
Exceptional
Hean from Australia
Family with teens
Executive Premier Room
Stayed 1 night in December 2016

Very nice.....”

Checked in on the 23rd December, for one night but we will definitely come back soon, for more days. Modern room deco, classy furniture, and most of all....it's new and clean !!!! Room 639 does not have nice view but it gives us space ! Oh yes, love the bathroom/toilet ! Our room came with Buffet breakfast at Spoon. However we did not pay much attention to the breakfast as we were on the mission to hunt for hawker food. Things to highlight : 1. Awesome room and cleaniness, and spacios 2. Not as crownded as the other G hotel at Gurney 3. Bed is not as nice , i reckon it's too soft. 4. Double decker parking ?! We couldn't park our car into the 'deck' 5. Spacious and classy Bathroom/Toilet Thank you G Hotel Kelawai, we will come back soon !

Reviewed December 28, 2016
8.4
Excellent
Emily from Singapore
Family with young children
Deluxe Room
Stayed 3 nights in June 2017

Would have been EXCELLENT if not for Taxi ride from hotel back to Airport!”

This is my first trip visiting Penang with my 2year old toddler. I decided to book G Hotel Kelawai due to the good reviews. it would have been an excellent stay if not for the horrible taxi ride back to the International Airport this morn from the hotel. Let me start with the 'Very Good'. The hotel is new, clean and modern. Nice big room with a good sized cot for my toddler. Water is replenished twice a day and there is complementary mini bar. The staff is friendly and prompt, and even if they are not sure of anything, they will check and get back to you. Hotel is located between 2 big Malls, and near all the local food. I will return to this hotel again... However, this morning at 720am, we got the taxi from the hotel to the Airport. I was surprised that it was RM50 as taxi from Airport to hotel is only RM44.70 and normally taxis from hotels back to airport are cheaper than airport to hotel due to all the surcharges. The taxi driver sensed my displeasure and he showed me the charge card from G Hotel to Aiport that it is a flat rate of RM50. When I checked with the hotel staff, they assured me it is indeed RM50. What happened next was horrifying....initially the driver Switched on the taxi metre and covered it with his cap....then he went by a HUGE detour and took 50minutes to reach the Airport!!! When he reached the airport, his metre indicated RM62 and happily collected RM50 from us. He went a big round JUST TO JUSTIFY IT'S WORTH RM50!!!!! He probably drove 50km instead of 23km from hotel to airport. And there was no jam as it was still early in the morning. My biggest regret was not getting a cab through Grab or Uber. For those reading this, do note that the taxi Drivers are 'in cahoots' with the hotel. You may want to get your cab elsewhere. For the GM from G Hotel reading this, please let that taxi driver know that I know he took a Long Route to the airport and it was a very dishonest way of doing things, and I didn't retaliate because I have a young chil

Reviewed June 16, 2017

Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

Responded September 13, 2017
G Hotel Kelawai
10.0
Exceptional
Sook from Malaysia
Business traveler
Executive Premier Room
Stayed 6 nights in July 2017

Comfortable”

Very comfortable room, G hotel Kelawai is in between gurney plaza and gurney paragon. Room price is cheaper when compare with G hotel gurney relatively, but still almost same room quality. Skybar- Gravity has very nice environment, nice music, nice open air night view. Executive lounge is facing to mountain view where comfort and relax my mind after working hours.

Reviewed August 01, 2017

Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

Responded August 04, 2017
G Hotel Kelawai
9.2
Exceptional
wei from Singapore
Family with teens
Deluxe Room
Stayed 3 nights in January 2018

My hotel choice in Penang”

This is my second time staying in G Hotel Kelawai. Three reasons why I decided to come back to stay again. 1) Location- near gurney plaza and even provide buggy to ferry from hotel to gurney plaza. 2) Staff- all the hotel staff are polite and efficient. Always smiley when seeing us back to hotel. 3) hotel room- the room is spacious and comfortable bed and pillow. I like the cleanliness and thanks to the good work of the housekeeping staff. Will definitely recommend to my friends

Reviewed January 14, 2018
10.0
Exceptional
Weng from Singapore
Group
Deluxe Room
Stayed 3 nights in April 2017

Excellent Hotel”

I love almost everything about this hotel. Its smaller than G Hotel Gurney but its still exquisite and very nicely done up. It is along Jalan Kelawai, the less traffic congested stretch compared to the sister hotel. Gurney Paragon is just 100m away next building. The staff were mostly friendly especially those over the counter. They really make u feel at home. The room was great and comes with free minibar. The only thing that i felt cud improve was the breakfast selection. Definitely coming back again!

Reviewed April 09, 2017

Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

Responded September 13, 2017
G Hotel Kelawai
8.8
Excellent
Rick from United States
Couple
Deluxe Room
Stayed 1 night in October 2017

G Hotel Kelawai”

Really enjoyed our stay at the G Hotel Kalawai. Please note that there are 2 G Hotels, we stayed at the Kelawai. This hotel is a stones throw away from the Gurney Plaza and the other mall. First impression is that the lobby is quite small but the rest of the hotel if first class. The rooms are spacious and very clean with good views. The bed is very comfortable and the bathroom is very large and the shower is excellent. The morning breakfast buffet is quite good with plenty of variety. The highlight is the pool and bar area at the top of the Hotel with incredible views both during the day and more spectacular at night. I would definitely recommend this hotel and would stay here again when in Georgetown.

Reviewed October 31, 2017

Hi, thanks for staying and choosing our hotel. We appreciate all the feedback and hope to see you again.

Responded November 01, 2017
G Hotel Kelawai
10.0
Exceptional
Fitriyani from Indonesia
Family with young children
Executive Premier Room
Stayed 1 night in March 2017

My Second home in the earth!”

I always stay in G Hotel Kelawai everytime i go to Penang. It's all because this hotel has friendly staff with an excellent services. Most of them remembering me and some of them already know what i like such as my favorite menu for dinner or lunch even my breakfast and preparing all i need in my room. They are not just gave me the standart services for a hotel but, they learn to understand each of their guess. The location is soo strategic not only for "the business traveller" but also for us who's bring their family. Quite and clean soo we can be relax during our stay.

Reviewed March 04, 2017
10.0
Exceptional
Suet from Malaysia
Couple
Deluxe Room
Stayed 1 night in December 2017

5 star service!”

Husband and I went to Penang for a night to attend our friend’s wedding at G Hotel Kelawai and decided to stay at the same hotel. We manage to check in at 10am without any hassle or wait. All the staff were superb, one came after another asking us whether we need help with our luggage. Room was very spacious, clean and modern. The dinner reception was awesome! Never had such great service during a wedding dinner, not even at my own wedding. Would definitely come back when I visit Penang.

Reviewed December 03, 2017
9.6
Exceptional
Tan from Malaysia
Family with teens
Executive Double or Twin Room
Stayed 2 nights in October 2017

Good location”

We went to the wrong G hotel, this one isn't the one facing Gurney Drive. Booked the executive room which has access to the executive lounge, can even go to the lounge at the other G Hotel. But G Kelawai is a better choice, nicer cocktail food. Breakfast not bad. Room is spacious.

Reviewed October 05, 2017

Hi, thank you for staying with us and thank you very much for taking time to review our property. All the feedback will help us to improve our services and facilities better in future. We hope that you enjoyed your stay and sorry for any inconvenience during your stay at our hotel. Hope to see you again. Have a nice day.

Responded October 06, 2017
G Hotel Kelawai
12345
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