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Galavilla Boutique Hotel and Spa
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Swimming pool [outdoor]
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Swimming pool [outdoor]
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6.4 Good location
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Galavilla Boutique Hotel and Spa

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Very good
From 36 reviewsSee what guests said
7.7
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

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Room choices
Deluxe
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  • Mountain view
  • 55 m²/592 ft²
  • 2 single beds or 1 double b...
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Superior Room
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  • Garden view
  • 55 m²/592 ft²
  • 2 single beds or 1 double b...
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Superior Suite
...
  • Garden view
  • 65 m²/700 ft²
  • 1 king bed
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Deluxe Suite
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  • Mountain view
  • 105 m²/1130 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (36)
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Cleanliness8.6
Facilities7.4
Location6.4
Room comfort and quality8.3
Service8.3
Value for money6.9
Provided by verified guests of Agoda
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Showing 34 verified guest comments
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9.6
Daria from United Arab Emirates
Couple
Superior Room
Stayed 4 nights in September 2017
Amazing place to chill
We've been quite aware about the location and bad road towards the hotel, thus it didn't upset us much.. and apparently it was the only disadvantage we faced stating in Galavilla. The place is simply wow, the view is stunning, rooms are clean and neat. I personally loved that there were no ppl except of one more couple and me and my husband felt pretty much like in our own private villa ) the stuff are very friendly and helpful. Overall we highly recommend this place for anyone who wants to see the brightest stars at night and breathtaking mountains in daylight. Perfect for honeymoon and couples who wants to spend a calm nice time together.
Reviewed October 09, 2017
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7.2
Chow from Hong Kong
Solo traveler
Superior Room
Stayed 1 night in September 2017
Retreat large Villa, Bird morning call, good for a peaceful rest
At 6 O'clock the singing birds are your morning call, very enjoyable. The villa is well maintained, rooms are clean and spacious. Be aware that it is located at 13km from Kandy and isolated in the hills. The food can be improved, although it is generously served. The young receptionist Anil was very welcoming and kind. The Headchef Sisira is a kind man, pleasant to talk to. The little problem on departure; I prepaid through Agoda using PayPal still, the reception insisted that I had to sign a MasterCard voucher of over Rp10000, this surprised me and I refused to sign. Then a supervisor lady receptionist insisted on the matter without obviously checking it out, this was irritating and kind of insulting as at the end the reception manager Pradeep admitted their mistake. I have to mention it as it did really spoiled my stay at the end.
Reviewed September 25, 2017
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9.2
ahmed from Oman
Family with young children
Superior Room
Stayed 1 night in August 2017
Exceptional
The hotel is very nice at the top of a mountain with wonderful view. The staff are very helpful and the offered food in the restaurant was delicious. It is one of the best places for relaxation.
Reviewed August 12, 2017
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7.6
SEUNGEON from South Korea
Family with young children
Superior Room
Stayed 1 night in July 2016
on the top of mountains
Hotel is not bad in all, especially view from hotel and gardening are really nice. But the location is very far away from the city with unpaved roads
Reviewed July 30, 2016
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8.0
ajit from Sri Lanka
Family with young children
Superior Room
Stayed 1 night in July 2016
My family enjoyed the stay
Location is calm, relaxing and close to the nature and is a remote place with difficult road access. There was a nice garden and a pool area. You can enjoy the jacuzzi as well. My family with two young children really enjoyed the stay because it was like our own place. Need improvements in water pressure/hot water, buffet food and attitude of the staff. However, the front in charge person was really friendly and helped us always.
Reviewed July 24, 2016
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2.0
saleh from Jordan
Family with young children
Superior Room
Stayed 3 nights in March 2016
bad bad bad hotel
located at a middle of nowhere... closest shop is 3 miles away with no road ( soil stoney road) only have 10 rooms breakfast was awful bed wasnt clean and not comfortable at all its a 15 cm twin beds together called kingbed NO A/C lots lots lots of mosquitos every where room wasnt clean at all smell rotty all the time no hot water after 11 pm, i think they turn off the geezer.... reception man was always looking at girls even when any body stands talking with him. he doesnt look at you he always looks around for girls....!!! swimming pool is small really COLD water please no body make my mistake and go there .. i had to check out the other day when i have 1 day left to stay and i made another reservation in another hotel..... i wish this could be hulpfull for some one else
Reviewed March 12, 2016
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6.0
Patricia from United Kingdom
Couple
Superior Room
Stayed 2 nights in February 2016
BEAUTIFUL HOTEL BUT ........
We stayed here as a special treat for my 60th birthday. We paid a lot of money and did not receive the expected or described attention. The manager had gone away that day and as explained by other guests the staff level of service dropped dramatically as soon as she left the building. The vision as stated on their website was for a calm relaxing stay with sounds of nature. When we arrived the locals and children were there celebrating Indepence Day with a number of drums. Whilst they were very nice people the sound was not conducive to a relaxing peaceful stay. Later that evening at 30 minutes past midnight we were woken by the staff having a leaving party resulting in my husband having to get up and shouting for them to stop. There was no poolside service and everything we wanted we had to ask for even asking for the bathrobes changed as they were dirty. The saving grace was the masseur people and the very friendly welcoming chef who prepared an excellent evening meal and birthday cake. If you decide to visit this beautiful hotel we suggest you check the hotel lady manager will be there and you will get a totally different experience. The deputy manager is no more than a member of staff in uniform.
Reviewed February 14, 2016
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10.0
Monika from Czech Republic
Solo traveler
Superior Room
Stayed 1 night in November 2015
Beautiful stay
- relax, nice view, tasty kitchen
I was very satisfied.
Reviewed November 29, 2015
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9.3
Debbrota from India
Group
Superior Room
Stayed 2 nights in September 2015
Beautiful hotel with heavenly view
The view from the rooms, the decor of the hotel & extremely friendly staff & owner.
This is a hotel I would highly recommend. The decor & view is simply amazing! I would highly recommend the Fire & Wood rooms, you'll feel like royalty there. The owner was so sweet & helpful. Made us feel truly special. You'll enter as a guest but when you'll leave, you would feel like a family. What an amazing experience it was!
Reviewed September 28, 2015
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4.3
Roohi from Canada
Couple
Superior Room
Stayed 2 nights in August 2015
In the middle of nowhere, long & dangerous drive
Good view, nice chef, pool
Had a terrible stay. Do not recommend this place. This hotel is nowhere near Kandy city center. It is high up in the mountains and a very long, dangerous drive -- much of the way is unpaved. Do not do the drive at night. The drive there was so long and terrifying from Kandy that we walked part of the way back to avoid putting our lives at risk again, and getting carsick. There is nothing to do, no restaurants or shops or sightseeing near the hotel. If you want to be completely isolated I guess it's a good place to be. Management was appalling - we asked to leave a day early since the hotel is falsely advertised as 5-star and close to Kandy. Said they would refund us if we talked to Agoda. When Agoda then called them they refused to reimburse us. We left a day early anyway since the staff made a point of being unwelcoming. Had booked a room with two double beds, instead they wanted to put us in the room that is literally in the hotel lobby (with terrible acoustics and no privacy) and has a single king size bed. After much negotiating they agreed to let us have a room upstairs with two double beds. The hotel only had 2 other guests in it the entire time we were there - so it was especially strange that they wanted to put us in the worst room in the entire place. The food was good, however many items and ingredients on the menu weren't in stock. Nothing about this hotel is five star, it is more like a 3 star. Pool is okay, wooden furniture (loungers) is incredibly uncomfortable. Don't have cushions to put on them. They also had trouble locating towels for the pool area – asked us to bring bath towels from our room! There is no food or beverage service at the pool. Accommodation for our driver was also terrible, poorly ventilated & tons of mosquitoes so the poor guy didn't get much sleep either.
Reviewed September 26, 2015
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