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Galaxy Hotel & Spa
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7.3 Very good guest rating
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"Cleanliness, quick response and correct information"

JayanthaSri Lanka
Interior view
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7.0 Very good location
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7.0Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Suite
...
  • City view
  • 70 m²
  • 1 king bed
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Club Room
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  • City view
  • 46 m²
  • 1 king bed
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Deluxe Room
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  • City view
  • 35 m²
  • 1 double bed or 2 single be...
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Single Deluxe
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  • 20 m²
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Nearest essentials

Airports
  • 11 km
  • Indira Gandhi International Airport (DEL)
  • 171 km
  • Agra Airport (AGR)
Public transportation
  • 4.8 km
  • Sikenderpur Metro Station
  • 4.9 km
  • Phase 2 Rapid Metro Station
Hospital or clinic
  • 800 m
  • Health In India
Pharmacy
  • 4.1 km
  • Apollo Pharmacy
Convenience store
  • On site
Cash withdrawal
  • ATM on site

More about Galaxy Hotel & Spa

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified traveler reviews

Agoda Reviews (56)
Booking.com Reviews (82)

7.3

Filter by traveler type:
  • Cleanliness 7.4
  • Facilities 6.9
  • Location 7.0
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.2
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 7.3
  • Room comfort and quality 8.2
  • Service 7.8
  • Value for money 7.4
Very good
  • Cleanliness 8.0
  • Location 6.8
  • Room comfort and quality 7.6
  • Service 7.6
  • Value for money 8.0
Excellent
  • Cleanliness 8.6
  • Facilities 9.0
  • Location 8.3
  • Room comfort and quality 8.7
  • Service 8.9
  • Value for money 8.3
  • Cleanliness 6.6
  • Facilities 6.0
  • Location 5.4
  • Room comfort and quality 6.7
  • Service 6.9
  • Value for money 5.4
Very good
  • Cleanliness 8.0
  • Facilities 6.0
  • Location 6.0
  • Room comfort and quality 7.3
  • Service 8.0
  • Value for money 7.0
Review score
  • Cleanliness 6.0
  • Facilities 2.0
  • Location 6.0
  • Service 4.0
  • Value for money 2.0
Provided by verified guests of Agoda
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Room type
  • Deluxe Room
  • Club Room

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Showing 52 verified written reviews
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10.0
SMA from India
Solo traveler
Deluxe Room
Stayed 1 night in January 2017
Good staff and interior . ”
I was not so lucky to try their breakfast coz I need to checkout early , anyways they packed fruit platter and sandwich at 3 am. Over all experience is good , comfortable bed , bathroom is big ...... perfect 5 star . Would like to visit next time .
Reviewed January 29, 2017
Dear Sir/Madam, Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Yours Sincerely Jaswant Singh General Manager
Responded July 05, 2017
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Galaxy Hotel & Spa
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6.0
Pranay from India
Family with young children
Club Room
Stayed 2 nights in December 2016
Not happy”
Not so good.
Reviewed December 28, 2016
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8.0
rudi from Australia
Business traveler
Stayed 2 nights in April 2016
good”
Restaurants, cleanliness and friendly staff
Reviewed December 16, 2016
Dear Rudi, Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Yours Sincerely Jaswant Singh General Manager
Responded July 05, 2017
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4.0
Vincenzo from Italy
Group
Deluxe Room
Stayed 1 night in December 2016
Very bad experience.”
I booked this place for a night after read some good comment and as I wished to enjoy my day off afternoon in the hotel swimming pool. When I did my check in, surprise! The staff told me that swimming pool was closed due to a private function. I asked then If possible to cancel the booking and get money back (even if not the entire amount) . The staff replied that as I booked by Agoda, is not possible. You should clearly advice in advance if swimming pool is closed in order to avoid this king of negative experiences!!! At this point, I decided then to check in. The room that they gave me first was without window and the smell that was inside, it wasn't enjoyable!!! After I complained to the reception they gave me another room witch was slighter better. The hotel is a boutique hotel' with many shop and restaurant and it is located near Gurgaon Sector 29 (a place with some brewery and pubs). I decided then to stay in hotel and have dinner to their Japanese restaurant. I reached restaurant at 9.45 and the manager told me that restaurant close 10 pm and refused to accept me with a very unprofessional behavior. I ask to talk with a duty manager and he denied. I decided then to had diner to the nearest The Monk, Chinese Restaurant. I enjoyed the dinner experience there. Service and kitchen staff either were professional and food had good taste. Morning breakfast spread was not so bad. Definitely I never ever back there again and I will not recommend it to my friends.
Reviewed December 13, 2016
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8.0
Debotosh from Singapore
Solo traveler
Club Room
Stayed 3 nights in October 2016
General”
Plenty of dining options. Large rooms but club rooms have no windows though they have a wide skylight/sky window which cant be opened but which has a retractable screen. The airconditioning in my room was too cold and the blower was noisy . The staff were very helpful and tried their best to fix it . They also prepared another room if I wished to change. Service (including room service) was always prompt and they were always eager to please and make you feel at home. Tourists who want to buy artifcats dont have to travel far..there is a very good craft shop on level 1
Reviewed October 21, 2016
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9.6
VARUN from India
Solo traveler
Club Room
Stayed 1 night in February 2016
Business hotel ”
Excellent Chinese restraunt monk
Reviewed August 14, 2016
Dear Varun, Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Yours Sincerely Jaswant Singh General Manager
Responded July 05, 2017
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Galaxy Hotel & Spa
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4.4
HSIN from Taiwan
Business traveler
Deluxe Room
Stayed 1 night in May 2016
so so”
so so
Reviewed May 05, 2016
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9.6
Rajesh from United Kingdom
Solo traveler
Deluxe Room
Stayed 2 nights in April 2016
Perfect”
Perfect end after 2 weeks in India in holiday. Mall downstairs was decent and a few nice restaurants and a cricket themed "howzat" bar.
Reviewed April 10, 2016
Dear Rajesh, Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Yours Sincerely Jaswant Singh General Manager
Responded July 05, 2017
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Galaxy Hotel & Spa
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8.0
Michaella from Australia
Couple
Club Room
Stayed 2 nights in December 2015
Good but far away from the heart of Gurgaon”
Restaurants, cleanliness and quietness.
We were pleasantly surprised with the cleanliness of the hotel upon arrival. We purposly picked the 'Club Room' which came with its very own spa bar as we had just done a month in India and wanted some luxury - the room was huge however the power kept going out in the room every ten minutes which was out of their hands and they reluctantly moved us to another room after complaining (no upgrade). The resturants are nice downstairs but not 'India prices' and beware of the taxi cost if you are going to the airport. For some reason Galaxy charge TWICE AS MUCH for the shortest distance possible. The hotel was also 10-15 minutes away from anything in Gurgaon.
Reviewed January 06, 2016
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9.3
STEPHAN from France
Business traveler
Deluxe Room
Stayed 3 nights in November 2015
nice hotel”
room design, big room, small shopping mall aside
very good
Reviewed January 01, 2016
Dear Stephan, Thank you for choosing Galaxy Hotel Shopping & Spa, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Yours Sincerely Jaswant Singh General Manager
Responded July 05, 2017
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Galaxy Hotel & Spa
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