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About this property

Description

If what you're looking for is a conveniently located hotel in Surabaya, look no further than Galaxy Hotel. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Embassy of Japan, Embassy of Germany, Embassy of United Kingdom.

The facilities and services provided by Galaxy Hotel ensure a pleasant stay for guests. 24-hour room service, Wi-Fi in public areas, valet parking, car park, room service are just a few of the facilities that set Galaxy Hotel apart from other hotels in the city.

Guests can choose from 30 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's massage, garden are ideal places to relax and unwind after a busy day. Discover an engaging blend of professional service and a wide array of features at Galaxy Hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Garden
  • Massage(s)

Dining, drinking, and snacking

  • Coffee shop
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Laundry service
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Pets allowed
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 30
Room Voltage: 220
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type
Good



based on 45 reviews
  • Cleanliness 6.8
  • Location 7.0
  • Room Comfort/Standard 6.4
  • Service 6.8
  • Value for money 6.8
  • Food/Dining 4.9
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Permady from Indonesia
Family with teens
Family Room (4 Adults)
Stayed one night in June 2014
Nice hotel for price,location, cleaness
Clean price location
Reviewed June 28, 2014

NUR from Malaysia
Family with young children
Family Room (4 Adults)
Stayed one night in September 2013
good location
nice staff, new condition, city centre
Reviewed September 26, 2013

NUR from Malaysia
Family with young children
Deluxe Double or Twin
Stayed one night in September 2013
new hotel
new furniture, good location, value for money
Reviewed September 26, 2013

kathy from Malaysia
Group
Deluxe Double or Twin
Stayed 2 nights in October 2012
Clean & Simple hotel
value for money
The hotel seems very new & it's very clean. Free simple breakfast delivered to our rooms. The only downside is that they don't have kettle for boiling water. I have to keep going down to the reception to ask for hot drinking water and they charge you for that.
Reviewed January 31, 2013

LeighChantelle from Australia
Solo traveler
Deluxe
Stayed one night in August 2012
Great location
Close to the train station
clean and comfortable room. only stayed overnight. had to use wifi downstairs not in room
Reviewed December 04, 2012

EDWARD from Ghana
Solo traveler
Deluxe
Stayed 3 nights in September 2012
Not good enough,
Close to city center
First of all this hotel was suppossed to 1km away from the US embassy but the embassy has relocated over 60 minutes drive away. The staff and management will benefit from some training in Hospitality management. The food was served in the most unthinkable way. Its better not to have that so called free breakfast. The WIFI doesn't even work.
Reviewed September 15, 2012

Dwidja from Indonesia
Business traveler
Deluxe
Stayed 3 nights in July 2012
it's a new hotel with nice room with bad officer
Nothing proud
all management staff incl, owner and the leader must learn management hotel. not like "management singkek2" if the hotel want to grow well it must be aplly an profesional hotel management.
Reviewed July 26, 2012

Roy from Indonesia
Business traveler
Deluxe Double or Twin
Stayed 3 nights in July 2012
Small Hotel
All Standard
far from anywhare but easy to get taxi. tv already lcd
Reviewed July 23, 2012

John from United States
Couple
Deluxe
Stayed one night in July 2012
New hotel near city center
Clean room, decent location close to gambir, delta, and TP
The breakfast was served to our room and they offered two choices: nasi udang and nasi bakar. We chose nasi bakar and it was decent, but not amazing. I wished there was WiFi throughout the hotel, but there's only a sitting area near reception where you can use it. Our room didn't really have hot water. I'm not sure if it was supposed to or not.
Reviewed July 13, 2012

Sri from Indonesia
Group
Deluxe
Stayed one night in June 2012
Little dirty
Strategies
Bedcover so bed with the colour, the bathroom not clean, sometimes have hot water its must to wait, hotel locations not bad, circulations hotel not enough
Reviewed July 05, 2012



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