8.9
Excellent
24.7% this month
/10
(14,824 reviews)See what guests said
Housekeeping124
Swimming Pool52
View32
See map
8.9
Excellent
Location rating score
Excellent location
Parking
FREE
Popular landmarks
Casino at Venetian Macao 570 m
Macau Tower Convention & Entertainment Centre 3.96 km
Grand Lisboa Casino 4.79 km
A-Ma Temple (Ma Kok Miu) 4.85 km
St. Dominic's Church 4.88 km
Largo do Senado (Senado Square) 5.26 km
Historic Centre of Macau 5.29 km
Monte Forte (Fortaleza do Monte) 5.53 km
Macao Museum 5.57 km
Ruins of St. Paul's 5.66 km
Nearby landmarks
Galaxy Macau Building 160 m
UA Cinema Galaxy Macau 280 m
Galaxy Grand Resort Deck 280 m
Casino Grand Waldo 320 m
China Rouge Private Club 330 m
Kiang Wu Hospital Taipa Clinic 350 m
The Broadway 380 m
Iao Kei 400 m
Tin Hau Temple (Taipa) 440 m
Museum of Taipa & Coloane History 470 m
Galaxy Macau

"The Wave Pool is massive so good for family,Gym facilities are top notch."

kh - September 6, 2019

Deluxe City King - Bedroom Galaxy Macau
Lobby Galaxy Macau
Interior view Galaxy Macau
See all 65 photos
Removed from saved list
5-star Hotel
Free Wi-Fi
2018

Galaxy Macau

Galaxy Macau, Cotai, Macau, Macau, 999078 - See map

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 14,824 reviews
Exceptional reputation
Recommended by 95% of guests
Fantastic breakfast
93% positive mentions
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional facilities on premise
9.1 facilities on premise

My second stay at Galaxy was fantastic, serving my rooms was regularly done with perfection by Mark, and restaurants and food were exceptional as usua...

Luciano | November 7, 2019

The restaurant staff is also very nice, I had a wonderful meal in their Italian restaurant (Terrazzo).

TSUI-JUNG | January 27, 2020

The mini bar items are free for one night and the accessories use in room also good quality stuff.

Jimmy | January 8, 2020

Cleanliness, friendliness of staff & variety in food, acommodation & facilities.

Kok K. | December 29, 2019

Skytop pool is one the best things - lazy river, 3 water slides, wave machine.

Natalie | September 18, 2019

Our rooms were near the Diamond lobby and was very convenient for old folks!

Su | October 28, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Macau every 4 minutes on Agoda.com
Value for money8.6
Distance to city center1. Km
Location rating8.9
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport2.5 km

Rooms available at Galaxy Macau

8.9
Excellent
Room comfort & quality
Premier Suite
Premier Suite
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Royal Suite
Royal Suite
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe Resort View Twin Room
Deluxe Resort View Twin Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Deluxe Resort King
Deluxe Resort King
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe City King
Deluxe City King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe City Twin
Deluxe City Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Galaxy Suite
Galaxy Suite
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard King Room
Standard King Room
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
Enter dates to see prices
___
___
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Twin Bed Room
Twin Bed Room
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

Does Galaxy Macau offer hand sanitizer?

Galaxy Macau does not offer hand sanitizer.

How frequently are common areas disinfected at Galaxy Macau?

Common areas of Galaxy Macau are disinfected daily.

Does Galaxy Macau offer contactless check-in and check-out?

Contactless check-in and check-out is not available at Galaxy Macau.

Are free face masks available at Galaxy Macau?

Face masks are available for free at Galaxy Macau.

Does Galaxy Macau check the temperature of people entering the premises?

Galaxy Macau offers temperature checks for staff and guests as a service, but it is not a condition of check in.

Is there a doctor or nurse on call for the property?

A doctor or nurse is available on call for Galaxy Macau.

What time is check-in and check-out at Galaxy Macau?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Galaxy Macau?

Galaxy Macau is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 MOP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Galaxy Macau also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Galaxy Macau has a car park right on site for maximum convenience. Parking is available for a fee of 960 HKD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Galaxy Macau?

Buffet breakfast is offered at Galaxy Macau from 7:00 AM to 10:30 AM. There is an additional charge of 168 HKD + 10% service charge for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

What are my dining options at Galaxy Macau?

Galaxy Macau has many in-house restaurants for hungry guests to dine-in. Lai Heen Cantonese Dining, 8" Otto E Mezzo Bombana and Yamazato Japanese Fine Dining offer an extensive range of cuisines including Italian, Japanese and Chinese. You can also choose from a delicious array of menu choices including " la carte and course menu options.
Don't miss a chance to treat your taste buds to barbecued iberico pork in honey sauce and chef's special braised pork belly with preserved vegetables, must-try dishes highly recommended by the property.
Most notably, Lai Heen Cantonese Dining has received a star in the Michelin Guide in 2019.

Can special events be hosted at Galaxy Macau?

Special events such as weddings and private events may be hosted at Galaxy Macau. The property has indoor venues that can hold up to 600 people. In-house planning, in-house catering and floral services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast and candlelit or private dinner before or after your event as part of your event package.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

Can business events be hosted at Galaxy Macau?

On-site venues and convenient event services make Galaxy Macau an ideal choice for hosting events such as meetings and conferences. The business venues at Galaxy Macau can hold up to 3000 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help make your business event a successful one.
Interested in hosting a business event? Let Galaxy Macau know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

What is the smoking policy at Galaxy Macau?

Galaxy Macau does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

Show more questions
See map
Explore the neighborhood

What people love about Galaxy Macau

  • 10.0
    Exceptional
    Staff 

    "Hotel staffs also very helpful and friendly."

    Jimmy

    |

    January 8, 2020

  • 10.0
    Exceptional
    Spaciousness

    "The hotel room was spacious and clean."

    LAI H.

    |

    January 12, 2020

  • 9.6
    Exceptional

    "Definitely planning to come back soon."

    Natalie

    |

    September 18, 2019

Property ranking|Compared to 103 Macau properties
See all rankings
Service score
9.1/10
Cleanliness score
9.3/10
Overall score
8.9/10
Room comfort score
8.9/10
Better than
85
%
of Macau properties
Better than
85
%
of Macau properties
Better than
85
%
of Macau properties
Better than
84
%
of Macau properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.9
Excellent
14,824 reviews
Cleanliness
9.3
Facilities
9.1
Location
8.9
Read all reviews >
What travelers say they love:
Housekeeper came twice a day and room was always neat and cl...
Su from Singapore
Family with older children
More about Galaxy Macau

More about Galaxy Macau

Renovated in 2015, the Galaxy Macau guarantees guests a pleasant stay whether in Macau for business or pleasure. The city center is merely 1. Km away and the airport can be reached within 5 minutes. This modern hotel is in the vicinity of popular city attractions such as Galaxy Macau Building, Galaxy Grand Resort Deck, Casino.

The facilities and services provided by Galaxy Macau ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, bathroom phone, carpeting, complimentary instant coffee, complimentary tea, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as dart board, water park, hot tub, private beach, fitness center to make your stay truly unforgettable. When you are looking for comfortable and convenient accommodations in Macau, make Galaxy Macau your home away from home.

Show less

Most talked about facilities

Swimming Pool
561 mentions
Housekeeping
290 mentions
Food & Dining
198 mentions
Beach
86 mentions

What they offer

8.4
Excellent
Staff 

"The staffs are friendly and the service is excellent!"

chienfang

|

January 31, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Asian
Vegetarian

Restaurants on site

Cha Bei
Cuisine:French, Italian
Menu:Buffet
The Apron
Cuisine:French, Austrian
Menu:Buffet
8½ Otto e Mezzo BOMBANA
Cuisine:Italian
Menu:Buffet
Belon
Cuisine:International
Menu:Buffet
Yamazato
Cuisine:Japanese
Menu:Buffet
Laurel
Cuisine:Cantonese
Menu:Buffet
Jin Yue Xuan
Cuisine:Chinese
Menu:Buffet
Festiva
Cuisine:International
Menu:A-la-carte
Hong Kong Gold Medal Seafood Hot Pot
Cuisine:Cantonese
Menu:Buffet
Terrazza Italian Restaurant
Cuisine:Italian
Menu:Buffet
Gosto
Cuisine:Portuguese
Menu:Buffet
Saffron
Cuisine:Thai
Menu:Buffet, A-la-carte
Terrace Restaurant
Cuisine:Chinese, Japanese, Seafood
Menu:Buffet
Okura 28F Chinese Restaurant
Cuisine:Cantonese
Menu:Buffet
Café Nagomi
Cuisine:Japanese
Menu:Buffet
Pak Loh Chiu Chow Restaurant
Cuisine:Chinese
Menu:Buffet
The Noodle Kitchen
Cuisine:Chinese
Menu:Buffet
Myung Ga
Cuisine:Korean
Menu:Buffet
Lai Heen
Cuisine:Chinese
Menu:Buffet
Man Ho Chinese Restaurant
Cuisine:Chinese
Menu:Buffet
Urban Kitchen
Cuisine:International
Menu:A-la-carte
The Lounge
Menu:Buffet
Breeze Café
Menu:Buffet
Senkizen
Menu:Buffet
Passion. by Gérard Dubois
Menu:Buffet
Cascades
Cuisine:International
Menu:Buffet
The Macallan Whisky Bar & Lounge
Cuisine:American
Menu:Buffet
Tsui Wah
Cuisine:Cantonese
Menu:Buffet
Spaghetti House
Cuisine:Italian
Menu:Buffet
Spicy Garden
Cuisine:Singaporean
Menu:Buffet
Tasty Kitchen
Cuisine:Cantonese
Menu:Buffet
Butao Ramen
Cuisine:Japanese
Menu:Buffet
Yoshimori Teppanyaki
Cuisine:Japanese
Menu:Buffet
Café De Paris Monte-Carlo Trial Restaurant
Cuisine:French
Menu:Buffet
Show more

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Galaxy Macau from real guests

Overall rating
8.9
Excellent
From 14824 reviews
9.2Cleanliness
9.1Facilities
9.0Service
Agoda Reviews (13077)Booking.com Reviews (1747)
Rating via Agoda8.9
/
10
Cleanliness9.3
Facilities9.1
Location8.9
Room comfort and quality8.9
Service9.0
Value for money8.6
High score for Macau
Rating
9+ Exceptional (5009)
8-9 Excellent (2266)
7-8 Very Good (1800)
6-7 Good (443)
<6 Below Expectation (370)
Time of the year
Mar - May (2686)
Jun - Aug (2419)
Sep - Nov (2740)
Dec - Feb (2043)
Don't miss out!Users are booking a place in Macau every 4 minutes on Agoda.com
All guests (13077)
All room types
All languages

Show reviews that mention 

Showing 9888 verified guest comments
12345
9.3
Exceptional
Chen from Taiwan
Couple
Galaxy Suite
Stayed 1 night in October 2012

Elegant and Convenient Hotel”

Comfort room and a Convenient hotel to stay

I stayed at Galaxy Macau Hotel, there are actually two of them, one of them is called the Galaxy Macau located not far from the airport (about 5 minutes), but it also has another hotel call STARS, it is also part of the Galaxy Macau. It is huge hotel equipped with very comfort room, a central shuttle bus station, shuttle bus goes to almost all destinations in Macau every 10-15 minutes (includding airport, tourist sites, etc.,), and it is complete free for resident. The food is not expensive, and they don't take cash, you have to transfer your money into credits and put into one of the GALAXY MACAU's card (the card is free), and you can spend it within the hotel. The Casino is huge, have to walk for about 4-5 minutes from one end to another, so try not to get lost with your friends, it won't be easy to find them. This is one of the hotel that I will go for a return visit, because it take cares of basically everything you need, ranged from food, service, transportation, casino etc.,. the only thing that I probably don't like as much is that checking time is 15:00 (check out time 11:00), I arrived about room time, so I have to wait for three hours before I can go into my room. But not sure about the other rooms are the same, but in the room which I booked, all the drinks in the fridge are free, they even offer shoe polish servie (free), there are three TVs in my room, (one is the living room, one in the bathroom and one is the bedroom). There is also a working desk in the living room.

Reviewed November 05, 2012
9.7
Exceptional
Frances from Philippines
Couple
Deluxe City King
Stayed 2 nights in October 2012

Home in Macau”

Clean, comfy, well-lit room, big bathroom, big TV, free wi-fi, free shuttle services, awesome hotel overall

My husband and I booked the Galaxy Macau for our honeymoon and our decision was based on the reviews from other guests here in Agoda as well as Tripadvisor. We arrived at Macau at night and we were in awe when we saw the hotel with its amazing lights and all. Stepping into the lobby with the diamond fountain was even more amazing. Check-in was a breeze and front desk staff speak very good English and are very easy to talk to and very helpful. They gave us a free gift when they saw our note about it being our honeymoon and they allowed us to check-out at 12 instead of 11. All the staff of the hotel we talked to were very helpful, actually. The room was very spacious, clean, and well-lit. There was a big flat-screen TV with a good selection of channels. Wi-fi access was free and fast. The bathroom was big, too, with a separate shower & tub area. Overall, we were really at home. The hotel has a lot of food establishments so you won't need to go out to have a meal. The casino looked good too, but we didn't go in since we weren't there to gamble. The 2nd floor has the resort deck where you can find a heated pool and a wave pool. We didn't know the resort had one and we didn't have our suits (we were sad). The hotel also has a free shuttle buses that can take you to most major places within Macau. We never had to take a taxi or a public bus while we were in Macau. We were beyond satisfied with our stay and would definitely book here again in the future when we visit Macau.

Reviewed November 04, 2012
9.3
Exceptional
Luzviminda from Philippines
Family with teens
Deluxe City King
Stayed 1 night in October 2012

Superb hotel with great lobby gimmick”

Wave pool, free shuttle buses

all of the hotels in macau have different lobby gimmicks to entice customers to stay in their hotel. galaxy hotel offers two lobby features: one is the big diamond emerging from a fountain and the other are the wishing crystals. these two will really make you stop at your tracks for some good photo ops. another feature of this hotel is their wave pool. it was soooo big and really enticing and it also surrounded with smaller well-designed pools and jacuzzis. don't miss to take a dip in here or just lounge by the pool area. our room, since we are a family of 4, is a connecting one since they only allow a max of 2 per room. so our room is a king-sized bed and my son and daughter's room has 2 double-sized bed. the beds are really comfortable and there's also a tv speaker in the bathroom so you can still hear (and watch) your tv show while in the bathroom. we also had great customer service from every hotel staff. they didn't hesitate to provide us with a 3-prong adapter when we requested for one. there are only few shops in galaxy hotel and food in their taste of asia corner is kinda expensive. if you have time, rua do cunha, which is a food strip just outside galaxy hotel, offers more affordable food with greater choices. just ride the free shuttle buses to rua do cunha or any other part of macau.

Reviewed October 26, 2012
8.7
Excellent
Francesco from Australia
Couple
Deluxe City King
Stayed 2 nights in September 2014

Great Birthday Personal Touch”

The room was very large and luxurious - Clean and tidy with great facilities. The hotel pool was fun and relaxing. Nice personal touch of a complimentary birthday cake as it was my birthday.

My wife and I had a very pleasant stay at Galaxy Macau. We checked in and had put a note when we booked that we were going to Macau for my Birthday. My actual birthday was on the day of check in and the front office staff offered me a complimentary birthday cake to be sent up to our room. A very nice personal touch that sets it apart from other hotels. The room was very large and spacious, comfortable bed and good bathroom facilities. The staff spoke decent English and the concierge were more than friendly with booking tickets for shows and booking restaurants. If you're visiting Macau - The House of Dancing Water at City of Dreams is a must see. I was skeptical of the hotel wave pool being tacky at first but it was actually quite fun. A good way to relax for an hour or so. The complex is quite small compared to the nearby Venetian and City of Dreams but there are shuttle buses that take you there within 10 minutes. I actually preferred staying at Galaxy because it was quieter and not jam packed with tour groups like the other two large resorts were. The gaming floor is quite average so if you're purely going for gambling maybe try another complex. The buffet restaurant (Festiva?) was quite good for lunch. Most of the other restaurants in the complex were average. Overall had a great experience at Galaxy Macau and would stay again and recommend it to others.

Reviewed September 21, 2014
10.0
Exceptional
Rose from Malaysia
Family with teens
Deluxe City King
Stayed 3 nights in December 2012

Great location and fantastic hotel ”

Shopping and Food Everywhere

I booked The Galaxy Macau and I was hoping it is a good hotel as what the reviews said and indeed I am very pleased with this hotel, first we checked in and we requested connecting room but one room was not available at that time, later on when we want to collect the 2nd room key, it is still not ready so we were offered upgrade to 32nd floor the galaxy suite and we are very happy that Jennifer the receptionist offered us the upgrade, we really enjoyed our stay at Galaxy Macau, shopping is everywhere and the rooms are big and nice and fantastic wireless connection in the rooms too, we will definitely introduced this hotel to all our family and friends, and there are free shuttle buses from the ferry terminal and to other hotels and places

Reviewed December 21, 2012
9.3
Exceptional
Karl from India
Family with young children
Deluxe City King
Stayed 2 nights in May 2013

Grand hotel with great food choices!”

Great restaurants, convenient location, comfortable rooms.

When deciding where to stay in Macau we were between Galaxy Macau and The Venetian and boy are we glad that we opted for Galaxy Macau! Although it does have some tacky "attractions" in the lobby and the usual shopping arcade with dozens of tourists who don't stay at the hotel, Galaxy feels like a real five star hotel. Fantastic swimming pools and spas and truly great dining options. Do eat at Gosto and try their Feijoada...fantastic! We did visit the Venetian which we felt was like an ageing shopping mall filled with noisy tourists with rooms on top. The only minus points that The Galaxy gets is for having very poor bellboy services and no business centre. We had to go to the adjacent hotel Okura in the same property to print our tickets to the House of dancing waters show (a must see).

Reviewed June 23, 2013
10.0
Exceptional
Junjie from Singapore
Couple
Deluxe City King
Stayed 1 night in January 2013

Lovely hotel with great convenience”

Comfortable guestrooms

Galaxy Hotel Macau is situated in the Taipa are of Macau Island. Like most of the other hotels in Macau, there are shuttle services from the Macau Ferry Terminal. Hence, it is very convenient if you are coming from Hong Kong. Shuttle buses are easy to locate and there is minimal waiting time due to the high frequency. The guestrooms are spacious and comfortable. There is a wide selection of food and shops in the shopping arcade, located at level 1 of the hotel. The hotel has shuttle services to other hotels, thus providing great convenience for guests who wish to drop by other hotels. There is also shuttle service to Old Taipa Village, where tourists can try out the famous local delicacies such as egg tarts and pork chop bun). Overall, we had a great stay at Galaxy Macau and will definitely recommend it to other tourists who which to visit Macau.

Reviewed January 30, 2013
9.0
Exceptional
Khoa from Australia
Couple
Deluxe City King
Stayed 2 nights in October 2011

Beautiful Hotel inside out - Stunning!”

Architecture design, wave generated swimming pool, bright and clear casino, right next to Old Taipa Village, shuttle bus available for transfer to Venetian and Old Taipa Village

This hotel is stunning! The design of the hotel is unlike any other hotel in Macau. The swimming pool generates its on waves, and there is a separate heated swimming pool too! Location was good, right next to Old Taipa Village - bell boy recommended some good traditional Portuguese restaurants too - Dumbo and Pinnochio. There wasn't really much to do besides that though, but then again...its Macau...we were there for the casino and resort. The price of the hotel is much higher than the Venetian casino, and you would expect the room would match the price. But this is not the case for the Galaxy as the rooms have more of a business feel to it rather than a relaxing room such as the Venetian. In terms of shopping, the Galaxy does not offer anything as a near as the Venetian hotel, food wise is the same case as well. But what it lacks in this area, it'll make up in terms of looks! And trust me, coming back from a long day to a sexy looking hotel, it'll definitely make you feel good about yourself.

Reviewed October 31, 2011
9.3
Exceptional
Teo from Singapore
Family with young children
Deluxe City Twin
Stayed 4 nights in October 2015

Enjoyable stay at Galaxy Hotel”

Friendly Staff, Comfortable Room, Great Pools

I am very pleased with my stay at Galaxy. From the front desk to bell boy to housekeeper, I was never failed to be greeted with a smile. Checking in and out was a breeze. The hotel also provided a complimentary birthday cake for my son which is a nice gesture. The hotel has an outdoor heated pool which can be used by guest of Galaxy Hotel only but all guest of the Galaxy Resort can access the Grand Resort Deck which has a jacuzzi, wave pool, lazy river, kiddie pool among others. We easily spent half a day there. Plenty of lifeguards to keep a lookout on the guests. Children under 1.2m must wear a life jackets to enter the wave pool. Location wise, it is also very convenient, 10 mins to the airport by free shuttle bus, plenty of free shuttle bus to various part of Macau like Venetian, CODs, San Ma Lo etc Dining - Many different types of dining to cater to different budget range. Short walk to Broadway Macau which is linked by an shelter bridge. The famous store that sells double layer milk dessert has a shop in Broadway (the al fresco dining street). Now the cons.... even though I was staying in non-smoking room, the room reeks of smoke. This is the only reason why I didn't gave it a higher rating.

Reviewed October 16, 2015
10.0
Exceptional
Valerie from Philippines
Family with young children
Deluxe City King
Stayed 2 nights in October 2012

Excellent customer service!”

Excellent customer service, great accommodation, pleasant stay

we had a very pleasant stay at the galaxy hotel macau. we originally booked a galaxy premier room but upon arrival we had to request for a large king size bed since there were four of us staying in one room. upon requesting, the staff unhesitatingly upgraded our room for free from galaxy premier to galaxy suite. the room was so huge, eight people could actually fit it. everything from the mini bar is free for the first night of stay and that includes unlimited drinking water, coffee, tea, soda, wines and spirits. in addition, the hotel also offers free shuttle service that covers not only the casinos but almost all points in macau including their major tourist places which can be used by anyone. overall, we had a very memorable and pleasant stay at the galaxy hotel. we got beyond what we paid for! we will definitely stay here again!

Reviewed November 03, 2012
9.7
Exceptional
Stuart from United States
Family with young children
Deluxe City King
Stayed 2 nights in July 2013

Relaxing, cool and clean”

Wave pool, clean room, large bathroom

Overall our stay at the Galaxy Macau was very good. I've already recommended the hotel to others. Since we were travelling with our 10yo son, we did not do any gambling. One spouse could have gone to gamble, while the other stayed with our son, but we were too tired from playing in the pool all day, that we weren't interested. The kids club was closed for renovation, but I doubt I could have gotten my kid to stay in the club anyaway. Galaxy Macau is a very nice hotel. It's not the equivalent of the Venetian/Palazzo in Las Vegas (where I've stayed before), but it is a grand hotel. The social life seemed like it would be a bit more sedate than Vegas. The staff were all very friendly. I liked the movie theater, we saw a movie on the day we checked out, before heading to the airport. We brought a football (American) and that was a great ice-breaker. My son met several kids and young adults who joined us in tossing the ball around in the pool. It would be nice if you could open a tab at the pool bar. The bar tender has to have you sign for every drink(s) you order, so that really slows him/them down.

Reviewed July 19, 2013
9.0
Exceptional
Linny from Indonesia
Solo traveler
Deluxe City King
Stayed 1 night in May 2013

Nice Hotel with Casino Inside”

Room Cleanliness, Lux Interior Design, Superb Bathroom

I only had one night two days stay at Galaxy Macau. The queue before check in was so long, also I never knew before that the hotel asked for 2000 HKD/MOP for deposit, so be prepared. It can be cash or credit card transaction, but the receptionist promised to give it back after two weeks, I was using credit card. For room itself, the room is very large with very complete bathroom attached. You won't get the same price for the room in another country, such as in Singapore. Hotel also provides shops and casinos. Don't forget to use their free shuttle bus, wherever you want to go, to airport, to China border gate, to San Ma Lo, to City of Dreams, etc. The only minus perhaps they don't provide the bus to Macau Tower, where I had dinner with my family at the only night I stayed in Macau. Overall, you won't get disappointed to stay at this hotel!

Reviewed May 13, 2013
9.0
Exceptional
Clarence from United States
Solo traveler
Deluxe City King
Stayed 3 nights in March 2012

Nice rooms, new and clean, and convenient”

High quality hotel yet casino not super crowded, buses to everywhere

i have stayed in about 6 other quality hotels in macau. i won't say this is my favorite (probably mgm is, followed by venetian), it's up there. and given it's new, it had a more attractive rate that, on net for this trip, made it better than staying at hotels i like a bit more. service was great, rooms very good, free internet (other hotels don't offer that), better room rate, and easy to get around with their shuttle service. good selection of high quality but expensive restaurants, and very nice common areas. shopping is limited, but it's a short walk to venetian, which i think has the best shopping in macau because of the volume # stores, and the variety--both high end boutiques and 'regular' stores. we took the shuttle to their sister casino, galaxy, whenever we wanted to get downtown. i used to prefer staying downtown so we could walk to other casinos for a change of luck, but now it's so developed by galaxy that this is no longer as much an issue. galaxy also has an advantage of being able to walk across street for good choice of restaurants one that the other taip hotels don't have

Reviewed March 11, 2012
9.0
Exceptional
SIEW from Singapore
Family with teens
Deluxe City King
Stayed 5 nights in December 2012

majestic hotel with friendly & efficient service”

majestic hotel with stunning architecture, grandeur lobby, comfortable guest room with free wifi & mini bar amenities, efficient & friendly service staff

we were awestruck by the majestic frontage of the hotel from afar. the night scene was simply breath-taking. once inside the hotel, we were further dumbfounded by the vast expanse of space, exquisite decor and beautiful display at its main lobby. the service staff were very friendly and efficient, ever ready and genuine to serve guests with beaming smiles. the guest rooms were well maintained, comfortable and clean and spacious too. we were happy that the hotel also offered free wifi and mini bar amenities...good and cost effective for families with young or older children. we especially loved the heated jacuzzi pool and the swimming pool on the 2nd level of the hotel. the scenery there was absolutely amazing...really rejuvenating and relaxing for our tired bodies. the only disappointment was that the wave pool was closed for maintenance and my daughter was really looking forward to enjoy herself there. the taste of asia food court offers a great variety of asian food but i thought the taste of their fare there could have been better & improved as their prices are rather steep. hotel offers free bus shuttle service from airport/hotel/airport as well as to ferry terminals, places of interest in macau. this makes group travels on ground very convenient and helps guests save some money on ground transportation. we would definitely keep galaxy hotel in mind for our next trip back to macau.

Reviewed December 24, 2012
9.7
Exceptional
Galen from United States
Solo traveler
Deluxe City King
Stayed 1 night in January 2012

The hotel as a small city in itself”

lats of amenities and comfortable rooms

I stayed at the Galaxy Macau for 1 night and was very impressed by the sheer size and scale and amount of amenities this hotel offers. Although the design of the hotel exterior fails to impress me, the interior is very acceptable in the level of detail, finish quality and execution. This is a great place to stay, as the management works very hard to prevent you from getting bored. You really don't need to leave this hotel, as it pretty much provides everything. The only drawback that I can think of is that, at the time of this writing, the Galaxy Macau is a 'rated-G' experience. My guess is that they are catering to families, although the China Rouge Lounge and Endearing KTV club are in the works, but weren't open during my stay. I would definitely return to this place.

Reviewed January 11, 2012
9.7
Exceptional
Jason from Australia
Couple
Deluxe City King
Stayed 3 nights in June 2013

Truley Amazing Hotel”

The Hotel was extremely clean with big room and big bathroom, Awesome Pool and plenty of shops and resturants and eatting options plus movie cinemas all in the hotel.

Galaxy Macau was amazing, being a casino it has everything you would expect to find in a 5 star hotel anywhere in the world. Its pool is amazing, there is a wave pool, sand area for the kids and big kids like me to build sound castles, Pool is shallow enough at start for children and gets deeper further out but its has signage and ropes plus life guards so its safe. Also has a children's pool as well plus a lap swimming pool and 3 spas all in this pool area. Rooms was clean, spacious and very comfortable, big bathroom also. Downstairs is the casino, variety of shops, restaurants and cafes and movie cinemas. On visiting the other Casinos in the area I found the galaxy to be less crowded and easier to get around, be sure to check out the fountain show in the front foyer also as its quite beautiful. I would definitely stay there again when I return to Macau with friends.

Reviewed July 02, 2013
9.7
Exceptional
yoo from South Korea
Couple
Deluxe City King
Stayed 1 night in May 2013

best choice ever”

freq upgrade, good pool, affordable shops

stayed at Sheraton cotai for 2days and at Galaxy for 1day. I was luckly upgraded to the suite on the highest floor when checking in a tuesday. It was amazing for the dollars I paided. Macau seems to be very different in the weekdays compared to the busy weekends. Shops and the restaurants here were cheaper than in other hotels and their malls. Casinos were difficult to enjoy for a usual young treveler. Everyone seems to be betting in large amounts. Im conclusion, Sheraton was very nice too but if I had to pick one, I would stay at the Galaxy.

Reviewed May 26, 2013
10.0
Exceptional
Andreas from Indonesia
Family with teens
Deluxe City King
Stayed 2 nights in December 2012

Very recommended hotel”

nice room

stay at galaxy macau for 2 nights.. when we're going to check in at the hotel, the receptionist say that our room didn't ready yet ( twin bed ) and we must wait for 1 hour. we didn't have any problem with that because we can keep our suitcase in concierge and we can have our lunch first at the mall. after doing some window shopping and have lunch for about 1,5 hours, we're going back to the receptionist to ask our room. but the receptionist said that our room ( twin bed ) didn't finish yet and he ask if we want to change our reservation from twin bed to one king bed, when we discuss about that, the receptionist say that he will give us free extra bed for each room ( we reserved 2 rooms ) and we agreed. and then we go to our room and when we go in we just can say 'wow'!! the room was pretty big, nice and clean. the room boy said that the mini bar is totally free, we can drink and eat anything there in the mini bar for free. so we can said that we absolutely satisfied with the service, the room and for the free shuttle bus too :) very recommended hotel to stay at macau

Reviewed January 03, 2013
9.0
Exceptional
Darren from Australia
Couple
Deluxe City King
Stayed 2 nights in June 2012

superd location and luxurious room”

great facilities, excellent pool

stayed at galaxy for 2 nights, wished we stayed 2 more haha... fantastic hotel, room is luxurious with superd bathroom and fantastic room ambience. the bar fridge and snacks provided are free but top-ups are chargeable. cons is the wifi is way too slow. best thing is the pool and the man-made beach. very relaxing and pool staff even provide fruits on skewers to guests! excellent place to relax with nice gym, jacuzzis, steam and sauna rooms. restaurants are good and even hk's tsui wah cafe is there nxt to the casino. overall galaxy is less packed and more cosier than the next door venetian. the crowd at the venetian is over-powering at times though we enjoyed the gondola and shopping experience. ths in-house bus shuttle to the main town is frequent and convenient, it also shuttles to all major hotels and ferry terminals and the airport for free too. we thoroughly enjoyed macau and will definitely be returning to the galaxy again. only minus for me was the inflexible extension on check-out time...we were told we need to be out 12:30pm meaning we were wriggling our thumbs till our 4pm flights....

Reviewed June 27, 2012
10.0
Exceptional
Yu from Singapore
Family with young children
Deluxe City King
Stayed 2 nights in December 2012

Fantastic Integrated Resort with Great Service”

Brightly litted, warm and friendly service, all in one destination, convenient to airport

Macau Galaxy is located near to the airport, which minimizes traveling time. Upon arrival, I was warmly greeted by the staff, from the bellman to the conceirge, and any staff in Galaxy Macau. I have a great choice of shopping choices, dining options and a cinema as well. My entire trip is spent within Macau Galaxy. The Casino is one of the best Casino I have went before. It is very brightly litted, with high ceiling, which makes ventilation very well despite the fact that there are people smoking everywhere within Casino. It was a great choice to select Macau Galaxy as my choice of stay, my family is very delighted with every aspect of the place.

Reviewed December 18, 2012
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Galaxy Macau
|Excellent 8.9
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Casino at Venetian Macao
null