Elegant and Convenient Hotel”

I stayed at Galaxy Macau Hotel, there are actually two of them, one of them is called the Galaxy Macau located not far from the airport (about 5 minutes), but it also has another hotel call STARS, it is also part of the Galaxy Macau. It is huge hotel equipped with very comfort room, a central shuttle bus station, shuttle bus goes to almost all destinations in Macau every 10-15 minutes (includding airport, tourist sites, etc.,), and it is complete free for resident. The food is not expensive, and they don't take cash, you have to transfer your money into credits and put into one of the GALAXY MACAU's card (the card is free), and you can spend it within the hotel. The Casino is huge, have to walk for about 4-5 minutes from one end to another, so try not to get lost with your friends, it won't be easy to find them. This is one of the hotel that I will go for a return visit, because it take cares of basically everything you need, ranged from food, service, transportation, casino etc.,. the only thing that I probably don't like as much is that checking time is 15:00 (check out time 11:00), I arrived about room time, so I have to wait for three hours before I can go into my room. But not sure about the other rooms are the same, but in the room which I booked, all the drinks in the fridge are free, they even offer shoe polish servie (free), there are three TVs in my room, (one is the living room, one in the bathroom and one is the bedroom). There is also a working desk in the living room.

Home in Macau”

My husband and I booked the Galaxy Macau for our honeymoon and our decision was based on the reviews from other guests here in Agoda as well as Tripadvisor. We arrived at Macau at night and we were in awe when we saw the hotel with its amazing lights and all. Stepping into the lobby with the diamond fountain was even more amazing. Check-in was a breeze and front desk staff speak very good English and are very easy to talk to and very helpful. They gave us a free gift when they saw our note about it being our honeymoon and they allowed us to check-out at 12 instead of 11. All the staff of the hotel we talked to were very helpful, actually. The room was very spacious, clean, and well-lit. There was a big flat-screen TV with a good selection of channels. Wi-fi access was free and fast. The bathroom was big, too, with a separate shower & tub area. Overall, we were really at home. The hotel has a lot of food establishments so you won't need to go out to have a meal. The casino looked good too, but we didn't go in since we weren't there to gamble. The 2nd floor has the resort deck where you can find a heated pool and a wave pool. We didn't know the resort had one and we didn't have our suits (we were sad). The hotel also has a free shuttle buses that can take you to most major places within Macau. We never had to take a taxi or a public bus while we were in Macau. We were beyond satisfied with our stay and would definitely book here again in the future when we visit Macau.

Superb hotel with great lobby gimmick”

all of the hotels in macau have different lobby gimmicks to entice customers to stay in their hotel. galaxy hotel offers two lobby features: one is the big diamond emerging from a fountain and the other are the wishing crystals. these two will really make you stop at your tracks for some good photo ops. another feature of this hotel is their wave pool. it was soooo big and really enticing and it also surrounded with smaller well-designed pools and jacuzzis. don't miss to take a dip in here or just lounge by the pool area. our room, since we are a family of 4, is a connecting one since they only allow a max of 2 per room. so our room is a king-sized bed and my son and daughter's room has 2 double-sized bed. the beds are really comfortable and there's also a tv speaker in the bathroom so you can still hear (and watch) your tv show while in the bathroom. we also had great customer service from every hotel staff. they didn't hesitate to provide us with a 3-prong adapter when we requested for one. there are only few shops in galaxy hotel and food in their taste of asia corner is kinda expensive. if you have time, rua do cunha, which is a food strip just outside galaxy hotel, offers more affordable food with greater choices. just ride the free shuttle buses to rua do cunha or any other part of macau.

Great location and fantastic hotel ”

I booked The Galaxy Macau and I was hoping it is a good hotel as what the reviews said and indeed I am very pleased with this hotel, first we checked in and we requested connecting room but one room was not available at that time, later on when we want to collect the 2nd room key, it is still not ready so we were offered upgrade to 32nd floor the galaxy suite and we are very happy that Jennifer the receptionist offered us the upgrade, we really enjoyed our stay at Galaxy Macau, shopping is everywhere and the rooms are big and nice and fantastic wireless connection in the rooms too, we will definitely introduced this hotel to all our family and friends, and there are free shuttle buses from the ferry terminal and to other hotels and places

Great Birthday Personal Touch”

My wife and I had a very pleasant stay at Galaxy Macau. We checked in and had put a note when we booked that we were going to Macau for my Birthday. My actual birthday was on the day of check in and the front office staff offered me a complimentary birthday cake to be sent up to our room. A very nice personal touch that sets it apart from other hotels. The room was very large and spacious, comfortable bed and good bathroom facilities. The staff spoke decent English and the concierge were more than friendly with booking tickets for shows and booking restaurants. If you're visiting Macau - The House of Dancing Water at City of Dreams is a must see. I was skeptical of the hotel wave pool being tacky at first but it was actually quite fun. A good way to relax for an hour or so. The complex is quite small compared to the nearby Venetian and City of Dreams but there are shuttle buses that take you there within 10 minutes. I actually preferred staying at Galaxy because it was quieter and not jam packed with tour groups like the other two large resorts were. The gaming floor is quite average so if you're purely going for gambling maybe try another complex. The buffet restaurant (Festiva?) was quite good for lunch. Most of the other restaurants in the complex were average. Overall had a great experience at Galaxy Macau and would stay again and recommend it to others.

Beautiful Hotel inside out - Stunning!”

This hotel is stunning! The design of the hotel is unlike any other hotel in Macau. The swimming pool generates its on waves, and there is a separate heated swimming pool too! Location was good, right next to Old Taipa Village - bell boy recommended some good traditional Portuguese restaurants too - Dumbo and Pinnochio. There wasn't really much to do besides that though, but then again...its Macau...we were there for the casino and resort. The price of the hotel is much higher than the Venetian casino, and you would expect the room would match the price. But this is not the case for the Galaxy as the rooms have more of a business feel to it rather than a relaxing room such as the Venetian. In terms of shopping, the Galaxy does not offer anything as a near as the Venetian hotel, food wise is the same case as well. But what it lacks in this area, it'll make up in terms of looks! And trust me, coming back from a long day to a sexy looking hotel, it'll definitely make you feel good about yourself.

Grand hotel with great food choices!”

When deciding where to stay in Macau we were between Galaxy Macau and The Venetian and boy are we glad that we opted for Galaxy Macau! Although it does have some tacky "attractions" in the lobby and the usual shopping arcade with dozens of tourists who don't stay at the hotel, Galaxy feels like a real five star hotel. Fantastic swimming pools and spas and truly great dining options. Do eat at Gosto and try their Feijoada...fantastic! We did visit the Venetian which we felt was like an ageing shopping mall filled with noisy tourists with rooms on top. The only minus points that The Galaxy gets is for having very poor bellboy services and no business centre. We had to go to the adjacent hotel Okura in the same property to print our tickets to the House of dancing waters show (a must see).

Excellent customer service!”

we had a very pleasant stay at the galaxy hotel macau. we originally booked a galaxy premier room but upon arrival we had to request for a large king size bed since there were four of us staying in one room. upon requesting, the staff unhesitatingly upgraded our room for free from galaxy premier to galaxy suite. the room was so huge, eight people could actually fit it. everything from the mini bar is free for the first night of stay and that includes unlimited drinking water, coffee, tea, soda, wines and spirits. in addition, the hotel also offers free shuttle service that covers not only the casinos but almost all points in macau including their major tourist places which can be used by anyone. overall, we had a very memorable and pleasant stay at the galaxy hotel. we got beyond what we paid for! we will definitely stay here again!

Enjoyable stay at Galaxy Hotel”

I am very pleased with my stay at Galaxy. From the front desk to bell boy to housekeeper, I was never failed to be greeted with a smile. Checking in and out was a breeze. The hotel also provided a complimentary birthday cake for my son which is a nice gesture. The hotel has an outdoor heated pool which can be used by guest of Galaxy Hotel only but all guest of the Galaxy Resort can access the Grand Resort Deck which has a jacuzzi, wave pool, lazy river, kiddie pool among others. We easily spent half a day there. Plenty of lifeguards to keep a lookout on the guests. Children under 1.2m must wear a life jackets to enter the wave pool. Location wise, it is also very convenient, 10 mins to the airport by free shuttle bus, plenty of free shuttle bus to various part of Macau like Venetian, CODs, San Ma Lo etc Dining - Many different types of dining to cater to different budget range. Short walk to Broadway Macau which is linked by an shelter bridge. The famous store that sells double layer milk dessert has a shop in Broadway (the al fresco dining street). Now the cons.... even though I was staying in non-smoking room, the room reeks of smoke. This is the only reason why I didn't gave it a higher rating.

Lovely hotel with great convenience”

Galaxy Hotel Macau is situated in the Taipa are of Macau Island. Like most of the other hotels in Macau, there are shuttle services from the Macau Ferry Terminal. Hence, it is very convenient if you are coming from Hong Kong. Shuttle buses are easy to locate and there is minimal waiting time due to the high frequency. The guestrooms are spacious and comfortable. There is a wide selection of food and shops in the shopping arcade, located at level 1 of the hotel. The hotel has shuttle services to other hotels, thus providing great convenience for guests who wish to drop by other hotels. There is also shuttle service to Old Taipa Village, where tourists can try out the famous local delicacies such as egg tarts and pork chop bun). Overall, we had a great stay at Galaxy Macau and will definitely recommend it to other tourists who which to visit Macau.

Nice Hotel with Casino Inside”

I only had one night two days stay at Galaxy Macau. The queue before check in was so long, also I never knew before that the hotel asked for 2000 HKD/MOP for deposit, so be prepared. It can be cash or credit card transaction, but the receptionist promised to give it back after two weeks, I was using credit card. For room itself, the room is very large with very complete bathroom attached. You won't get the same price for the room in another country, such as in Singapore. Hotel also provides shops and casinos. Don't forget to use their free shuttle bus, wherever you want to go, to airport, to China border gate, to San Ma Lo, to City of Dreams, etc. The only minus perhaps they don't provide the bus to Macau Tower, where I had dinner with my family at the only night I stayed in Macau. Overall, you won't get disappointed to stay at this hotel!

Nice rooms, new and clean, and convenient”

i have stayed in about 6 other quality hotels in macau. i won't say this is my favorite (probably mgm is, followed by venetian), it's up there. and given it's new, it had a more attractive rate that, on net for this trip, made it better than staying at hotels i like a bit more. service was great, rooms very good, free internet (other hotels don't offer that), better room rate, and easy to get around with their shuttle service. good selection of high quality but expensive restaurants, and very nice common areas. shopping is limited, but it's a short walk to venetian, which i think has the best shopping in macau because of the volume # stores, and the variety--both high end boutiques and 'regular' stores. we took the shuttle to their sister casino, galaxy, whenever we wanted to get downtown. i used to prefer staying downtown so we could walk to other casinos for a change of luck, but now it's so developed by galaxy that this is no longer as much an issue. galaxy also has an advantage of being able to walk across street for good choice of restaurants one that the other taip hotels don't have

Relaxing, cool and clean”

Overall our stay at the Galaxy Macau was very good. I've already recommended the hotel to others. Since we were travelling with our 10yo son, we did not do any gambling. One spouse could have gone to gamble, while the other stayed with our son, but we were too tired from playing in the pool all day, that we weren't interested. The kids club was closed for renovation, but I doubt I could have gotten my kid to stay in the club anyaway. Galaxy Macau is a very nice hotel. It's not the equivalent of the Venetian/Palazzo in Las Vegas (where I've stayed before), but it is a grand hotel. The social life seemed like it would be a bit more sedate than Vegas. The staff were all very friendly. I liked the movie theater, we saw a movie on the day we checked out, before heading to the airport. We brought a football (American) and that was a great ice-breaker. My son met several kids and young adults who joined us in tossing the ball around in the pool. It would be nice if you could open a tab at the pool bar. The bar tender has to have you sign for every drink(s) you order, so that really slows him/them down.

majestic hotel with friendly & efficient service”

we were awestruck by the majestic frontage of the hotel from afar. the night scene was simply breath-taking. once inside the hotel, we were further dumbfounded by the vast expanse of space, exquisite decor and beautiful display at its main lobby. the service staff were very friendly and efficient, ever ready and genuine to serve guests with beaming smiles. the guest rooms were well maintained, comfortable and clean and spacious too. we were happy that the hotel also offered free wifi and mini bar amenities...good and cost effective for families with young or older children. we especially loved the heated jacuzzi pool and the swimming pool on the 2nd level of the hotel. the scenery there was absolutely amazing...really rejuvenating and relaxing for our tired bodies. the only disappointment was that the wave pool was closed for maintenance and my daughter was really looking forward to enjoy herself there. the taste of asia food court offers a great variety of asian food but i thought the taste of their fare there could have been better & improved as their prices are rather steep. hotel offers free bus shuttle service from airport/hotel/airport as well as to ferry terminals, places of interest in macau. this makes group travels on ground very convenient and helps guests save some money on ground transportation. we would definitely keep galaxy hotel in mind for our next trip back to macau.

One of the best resort hotels I've ever stayed in”

I initially wanted to book a room at Venetian but decided to choose Galaxy instead because of the resort facilities. I never regretted this decision. The actual facilities look better in person than the ones shown in the photos. I wish I had booked more days with the hotel instead of just staying overnight, we weren't able to take full advantage of the resort facilities because the check in was at 3pm while they close the beach and lazy pool at 6pm. (there was a long queue while checking in so arrive early in order to maximize time and be sure that you are on your way to your room at 3pm) It's best to stay at least 2 days in this hotel in order to enjoy the facilities. The resort facilities are also very safe for kids because there are a lot of life guards (one on each blind side), plus they require the kids to wear life vests. I was only able to take photos the following morning and couldn't help but admire the place even more. The room is not as big as the rooms in the Venetian and not as well decorated but the size is good enough and served its purpose. You can easily go to the Venetian hotel because there is a free bus that goes to and from the Venetian hotel. There's free mini bar which is another plus and some fruits on the table. There are a lot of Filipino staff which made it easy for us to ask questions and directions, they even gave very helpful suggestions. The reception and concierge were both very helpful. I would also like to commend the wake up call process because they do another call after 15 minutes. I will surely come back to Macau only to stay at this hotel

The hotel as a small city in itself”

I stayed at the Galaxy Macau for 1 night and was very impressed by the sheer size and scale and amount of amenities this hotel offers. Although the design of the hotel exterior fails to impress me, the interior is very acceptable in the level of detail, finish quality and execution. This is a great place to stay, as the management works very hard to prevent you from getting bored. You really don't need to leave this hotel, as it pretty much provides everything. The only drawback that I can think of is that, at the time of this writing, the Galaxy Macau is a 'rated-G' experience. My guess is that they are catering to families, although the China Rouge Lounge and Endearing KTV club are in the works, but weren't open during my stay. I would definitely return to this place.

Very recommended hotel”

stay at galaxy macau for 2 nights.. when we're going to check in at the hotel, the receptionist say that our room didn't ready yet ( twin bed ) and we must wait for 1 hour. we didn't have any problem with that because we can keep our suitcase in concierge and we can have our lunch first at the mall. after doing some window shopping and have lunch for about 1,5 hours, we're going back to the receptionist to ask our room. but the receptionist said that our room ( twin bed ) didn't finish yet and he ask if we want to change our reservation from twin bed to one king bed, when we discuss about that, the receptionist say that he will give us free extra bed for each room ( we reserved 2 rooms ) and we agreed. and then we go to our room and when we go in we just can say 'wow'!! the room was pretty big, nice and clean. the room boy said that the mini bar is totally free, we can drink and eat anything there in the mini bar for free. so we can said that we absolutely satisfied with the service, the room and for the free shuttle bus too :) very recommended hotel to stay at macau

best choice ever”

stayed at Sheraton cotai for 2days and at Galaxy for 1day. I was luckly upgraded to the suite on the highest floor when checking in a tuesday. It was amazing for the dollars I paided. Macau seems to be very different in the weekdays compared to the busy weekends. Shops and the restaurants here were cheaper than in other hotels and their malls. Casinos were difficult to enjoy for a usual young treveler. Everyone seems to be betting in large amounts. Im conclusion, Sheraton was very nice too but if I had to pick one, I would stay at the Galaxy.

superd location and luxurious room”

stayed at galaxy for 2 nights, wished we stayed 2 more haha... fantastic hotel, room is luxurious with superd bathroom and fantastic room ambience. the bar fridge and snacks provided are free but top-ups are chargeable. cons is the wifi is way too slow. best thing is the pool and the man-made beach. very relaxing and pool staff even provide fruits on skewers to guests! excellent place to relax with nice gym, jacuzzis, steam and sauna rooms. restaurants are good and even hk's tsui wah cafe is there nxt to the casino. overall galaxy is less packed and more cosier than the next door venetian. the crowd at the venetian is over-powering at times though we enjoyed the gondola and shopping experience. ths in-house bus shuttle to the main town is frequent and convenient, it also shuttles to all major hotels and ferry terminals and the airport for free too. we thoroughly enjoyed macau and will definitely be returning to the galaxy again. only minus for me was the inflexible extension on check-out time...we were told we need to be out 12:30pm meaning we were wriggling our thumbs till our 4pm flights....

Complete resort with full amenities”

having stayed in many luxury hotels, i am certainly not disappointed with my choice on galaxy hotel. galaxy is located in taipa so it's away from the the strip but the hotel has frequent shuttles to town and ferry terminals. taxi fare is very affordable in macau by international standard, so by all means take a cab if you prefer hassle free traveling. we managed to try out two fine restaurants during our 2 nights stay at the hotel, gosto serving portuguese cuisine and pak loh chiu chow serving chiu chow chinese cuisine. both were good and reasonably priced considering it's inside a five star resort. there is also a foodcourt where you can grab a quick bite. we also hangout at cascades located next to the lobby where light snacks, coffee, tea and full bar service are available other than their daily high tea in the afternoon. the room is spacious and come with complimentary mini bar. bathroom is just as nice with separate shower and bathtub. will certainly return to stay at this beautiful hotel resort.