2015
Excellent 8.7
Based on 7655 reviews

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Excellent



based on 7655 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.4
  • Food/Dining 8.1
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Teo from Singapore
Families with young children
Galaxy City View Twin Room
Stayed 4 nights in October 2015
Enjoyable stay at Galaxy Hotel
Friendly Staff, Comfortable Room, Great Pools
I am very pleased with my stay at Galaxy. From the front desk to bell boy to housekeeper, I was never failed to be greeted with a smile. Checking in and out was a breeze. The hotel also provided a complimentary birthday cake for my son which is a nice gesture. The hotel has an outdoor heated pool which can be used by guest of Galaxy Hotel only but all guest of the Galaxy Resort can access the Grand Resort Deck which has a jacuzzi, wave pool, lazy river, kiddie pool among others. We easily spent half a day there. Plenty of lifeguards to keep a lookout on the guests. Children under 1.2m must wear a life jackets to enter the wave pool. Location wise, it is also very convenient, 10 mins to the airport by free shuttle bus, plenty of free shuttle bus to various part of Macau like Venetian, CODs, San Ma Lo etc Dining - Many different types of dining to cater to different budget range. Short walk to Broadway Macau which is linked by an shelter bridge. The famous store that sells double layer milk dessert has a shop in Broadway (the al fresco dining street). Now the cons.... even though I was staying in non-smoking room, the room reeks of smoke. This is the only reason why I didn't gave it a higher rating.
Reviewed October 16, 2015

Lau from Hong Kong
Families with young children
Galaxy City View King Room
Stayed 1 night in October 2015
living at galaxy
beach, staff, room cleanliness
Good service, outdoor faciliatities is good
Reviewed October 14, 2015

Hor from Malaysia
Couples
Galaxy City View King Room
Stayed 2 nights in October 2015
Very comfortable hotel
Cleanliness , value for money and luxury
Reviewed October 11, 2015

Chan from Hong Kong
Couples
Galaxy City View King Room
Stayed 2 nights in October 2015
Enjoyable
Neat and clean
Very polite.
Reviewed October 11, 2015

Dave from United Kingdom
Families with young children
Galaxy City View King Room
Stayed 1 night in September 2015
Good value for money but slow customer service
comfort
Check-in service is very very slow, no shuttle bus to airport until 10am
Reviewed October 11, 2015

KAM from China
Couples
Galaxy City View King Room
Stayed 2 nights in October 2015
excellent swimming pool; good food
excellent swimming pool; good food; friendly service
good and relaxing
Reviewed October 10, 2015

SUNGKOOK from South Korea
Business travelers
Galaxy City View King Room
Stayed 1 night in September 2015
A huge comfortable stay spot
clean room, great restaurnats and nice staffs
It was my best stay at Galaxy hotel ladies at front sraffs were nice and friendly and this tiem was my 5th visit and kind staff gave me great suit room Loved it and I will come back to Galaxy again for my next trip.
Reviewed October 09, 2015

JAE from South Korea
Families with young children
Galaxy City View King Room
Stayed 3 nights in October 2015
Poor staffs
Room cleaness
Staffs speaking quite poor english and looks disorganized-
Reviewed October 05, 2015

Yi from Singapore
Couples
Galaxy City View King Room
Stayed 5 nights in April 2015
Great Stay
Hotel, Service, Room
Pleasant Stay. There's room for improvement
Reviewed October 04, 2015

Kwok from Hong Kong
Families with young children
Galaxy City View King Room
Stayed 1 night in September 2015
Good
Nice staff
Reviewed October 04, 2015


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