"The staff is very helpful and polite, i'm very pleased with..."
October 14, 2017
Located in heart of Nha Trang
|Value for money||8.0|
|Distance to city center||0.5 km|
|Nearest airport||Cam Ranh International Airport (CXR)|
|Distance to airport||25.4 km|
"The staff from front desk to concierge, as well as the staff from spa to mud bath were friendly."
October 11, 2018
"Will recommend to stay here again"
July 19, 2016
December 10, 2016
"The overall experience at Galina was great."
June 15, 2018
Situated in Loc Tho, Galina Hotel & Spa is the perfect place to experience Nha Trang and its surroundings. The hotel is not too far from the city center: just 0.5 km away, and it normally takes about 40 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Galina Hotel & Spa, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the private beach, sauna, outdoor pool, indoor pool, spa. With an ideal location and facilities to match, Galina Hotel & Spa hits the spot in many ways.
"Staffs very helpful and recommended best restaurant and attr..."
May 22, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
Galina Hotel & Spa
Show reviews that mention
I chooses this booking,because agenda said it pay at hotel.I need 'hoa don do'(vn reciept),they promised to give ,when check out the refused to give it.(I had done it in many hotel by agora booking without problem. I dont understand why this hotel not. very upset with agora. if no satisfied response,I will not use agoda again. please treat it and give a reasonable reply.
It is located about 5mins walking to the beach and in the down town area of Nha Trang city. The room was quite nice, big, and very clean. I did not try the food since I like to go out and eat local food more than restaurant food.
Nice trip we had!”
Left us a good memory.The staff from front desk to concierge, as well as the staff from spa to mud bath were friendly. They gave us lots of useful information. If I travel there again, I am sure I will choose this hotel again.
Many thanks for your positive review on the Agoda.com. And we are are more delighted that you had an overall wonderful experiences on this occasion. We fortunately have professional team members who went above and beyond their excellence to exceed guests' expectations. Your great words are the huge motivation for all of us to keep moving forwards. Look forward to seeing you back soon for another an pleasant experience in the near future. Best regards & Have a nice day Le Minh Hai Sale Manager
Good experience,Great hotel, But be careful with you cash in room”
The overall experience at Galina was great. Staff at the reception was really nice. Location is good. 5-10 minutes walking to the beach, close to night market, many restaurants nearby. Only one bad thing that I lost 500 yuan cash in my room, hotel tried to find my money back, camera shows only housekeeper went to my room, so it led to a dead end due to lack of evidence. To future customers, don’t leave cash and valuable things in the room when you go out, take it with you or put it in safe box. By the way, mud bath at Galina was a really good experience, you can get 30% discount if you live at hotel.
Too many Chinese group .A bit noisy .Over are oka.
Dear Valued Guest, Thank you for spending your stay at Galina hotel and helpful feedback regarding the noisy.We apologize for the inconvenience and unhappiness of staying at our hotel. We will prioritize the arrangement of guests on a separate floor with online travel agent guests (special guest on Agoda.com. ) Look forward to seeing you back soon for another an pleasant experience in the near future Best regards & Have a nice day Le Minh Hai Sale Manager
Great Hotel, Convenience, Good Facilities”
Central location. Be careful with your cash in room. The staff is very helpful and polite, i am very pleased with their services.
Will come back! ”
Super elegant and nice hotel with alot of facilities! Just a few footsteps to the beach and the hotel has their own sunbeds for their guests. Many attractions around the hotel. Many restaurants. The room was big and nice. Except that we were living next to a construction place, so it was kinda noisy at night. Breakfast was yummy and had many courses. Staff is super friendly and cute! It was a nice stay.
Poor service, bad staffs, awful food - overrated”
- Good things: near the beach, new and modern room. - Bad things: + No welcome tea. No greetings. The manager asked us to give him the paper but we think that we are at the Prison! He is very impolite. + There is almost nothing to eat at breakfast. Just food for Russian and Chinese. In the ticket, breakfast is from 6-10am. But nothing left at 9am. And when i asked the staffs to give more food, they coldly answered me: "NOTHING MORE" we have to go out for breakfast. + The securities here are strange and not professional. Everytime whenever we go out or come back, he asked rudely: "What do you come to hotel for???" Or "Why do you go out of here???" And we had to reply: "we come back to our room" and "We go out for...."... I dont know whether he was trained or not!!! He behaved as if he is our grandpa. - There is a hotel under construction next to this hotel. So you can not sleep after 7am. Too much noise and dust!!! We dont intend to come back this hotel. It is overrated. It should be 2 star.
Price Valuable Hotel”
The price valuable hotel with comfort and clean room. And the location is very good where is easy to access to almost attractive sites. But the breakfast was not so good and serving staff was not perform their work properly. Especially lack of service mind and no smile. Anyway, this hotel quite nice hotel in Nha Trang and i may choose this hotel next time again.
Clean rooms, some wifi issues, gym and pool”
Overall this is a pretty good hotel if you can get a good deal. Not much on the menu and the top floor "sky bar" is an empty dark storage area, but not bad for the price and the staff are friendly and accomodating.
So close to the beach and lovey service to go with”
Upon check in there was a mix up with my booking. However, the staff sorted it all out so quickly. I was really pleased with the overall service of the hotel. It was very personal and I was looked after every step of the way. For a large hotel there were not quite enough beds at the beach and at the pool at the hotel. The service and experience of the hotel was great and would recommend anyone to go there. It is great value for money.
Avoid - heavy construction work!”
Avoid booking hotel for next couple of months, heavy construction on two neighboring properties working all day and night with heavy equipment and drilling, sleep is almost impossible! With kind help from the reception after complaining (and no sleep) we moved to highest floor 11 but noise was unfortunately the same and must have been a problem for all guests with expensive rooms facing the sea. This is my worst hotel experience ever - hotel should either close down while construction is going on, inform customers before they arrive and discount rooms heavily - or request the construction company to stop working throughout the night! Instead of a discount or compensation when leaving we were presented with a bill of 54.000 VND (2USD) for a missing laundry bag (which we never had) ... now, not an expert in the hotel business but this is not what I would call good service. So to manage expectations of fellow travelers please avoid booking this hotel until you know for sure construction work is completed! And maybe avoid hotel altogether!
Good location, great view from pool.”
Good location, just a short walk to the beach, view from pool is great. We stayed during the Nha Trang Sea Festival. It was very busy, but could view the main stage from pool area and 15 minute fireworks display. We paid extra for 80 sqm room (interconnecting door). Great to have the extra room. Good selection for breakfast.
We stayed here with our family of four. We paid a bit more for the city view room with adjourning room for our daughters. Room was huge - bedroom, bathroom, bedroom, entrance. Pool great. Short walk to hotels private area on beach, close to restaurants. Great Breakfast selection.
the excellent trip”
There were extremely good services. For examples, when we arrived, the staff give us some welcome drinks, we also had got 2 tickets for free massage service. In addition, the house keepers are always punctual and fast. Finally, the staff is very friendly and willing to respond all the questions of guest. I feel really comfortable and pleasant about this hotel
Great location ”
The room was a great size and very comfy. The location was great being able to walk everywhere. The pool area is small but has a lovely outlook to the beach. Buffet breakfast was good but got a bit boring by the third day as not much had changed
Good- not really our style”
it was a bit glitzy and the construction was not so good- we had flooding when we showered. We also had to wait at checkout for them to check the minibar. Should be a better system in place. Our stay was too short to use spa- so can't speak to that! And the staff was very nice.
We had a great stay from the beginning, the staff was very helpful in getting around town,friendly in all areas, clean room. Even there is a construction site close to the hotel,but we didn't had any noise issues! I would def. return!
Good location, friendly staff, new clean hotel.”
It's the best hotel ever for me. Good location, friendly staff, very good breakfast for Foreigners like my husband and for Vietnamese. Sale room department is very useful and quick action. Thank you all staffs of Galina Hotel & Spa, your services created my vacation more wonderful. I will definitely come back next time.
On arrival we were greeted by staff saying we were lucky guests chosen for room upgrade and we were given a bouquet of flowers. We were also given a complimentary mud bath treatment & head massage which was all great.