Location rating score
"Nice room, nice location with shuttle bus to Sukhumvit 24 hours a day."
David - December 23, 2019
Upgraded us to a suite , very friendly staff , great food and drinks and the most comfortable bed ever and not far from everything .
Donna | January 9, 2020
12. Reception staff are welcoming and the overall ambience of the place is friendly and relaxed.
Alan | March 14, 2020
The staff at the front desk and door are very nice and try to help out whenever they can.
Susanne | March 6, 2020
Helpful staff, clean comfortable room, good access to city, nice pool, great breakfast
Anthony | February 21, 2019
We paid S$60+/night which is a very affordable especially within the Sukhumvit area.
Sandy | September 23, 2019
Kudos to Nick and Benz for your excellent training and guidance to the hotel staff.
Vincent | May 19, 2019
350 meters to public transportation
Located in heart of Bangkok
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||0.3 km|
|Nearest airport||Don Mueang International Airport (DMK)|
|Distance to airport||20.4 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.
Galleria 12 Sukhumvit Bangkok by Compass Hospitality is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Galleria 12 Sukhumvit Bangkok by Compass Hospitality also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Galleria 12 Sukhumvit Bangkok by Compass Hospitality has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bangkok with private transportation, the hotel can arrange taxi service.
Start your mornings right, with the continental and buffet breakfast options offered at Galleria 12 Sukhumvit Bangkok by Compass Hospitality . Adults can enjoy breakfast offered with an additional charge of 350 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
Galleria 12 Sukhumvit Bangkok by Compass Hospitality features an on-site restaurant for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.
Galleria 12 Sukhumvit Bangkok by Compass Hospitality does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Very friendly staff, always interacting with customers."
December 23, 2019
"Bed is comfy and room has everything you need."
March 6, 2020
"We really enjoyed our stay at Galleria"
March 14, 2020
Located in the lovely area of Sukhumvit, Galleria 12 Sukhumvit Bangkok by Compass Hospitali enjoys a commanding position in the shopping, restaurants, nightlife hub of Bangkok. The city center is merely 0.3 km away and the airport can be reached within 30 minutes. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Bangkok hotel. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea, provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool. Galleria 12 Sukhumvit Bangkok by Compass Hospitali is a smart choice for travelers to Bangkok, offering a relaxed and hassle-free stay every time.
"This hotel has great breakfast and the stuff are so kind."
December 1, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
Show reviews that mention
Extremely Clean and Modern Facility with a SMILE ”
I was recommended by this hotel from a friend. With BKK having an abundance of hotels on Sukhumvit Road, finding a hotel is not an issue. However, Galleria 12 elevated my expectations and now has a future customer in me. Why? 1- Room is unbelievably nice with modern decor 2- Room is extremely clean; sheets and pillow cases feel fresh and new; restroom and shower are 5* clean 3-The hotel facility is organized and clean 4-The pool is a nice benefit to have 5- the cafe and food are surprisingly very good and affordable 6- the staff very helpful 7- wifi consistent and strong throughout the hotel Slight opportunity is the tuk tuk service. The hotel is located in the alley of Soi 12 and at least 500m from the main street. Walking to the hotel is tiring after a long day walking or taking taxi/BTS. if they come up with a way to be able to get Tuk Tuk to arrive at the corner of the street to pick up their guests would be nice and elevate the service to 5* status. Otherwise still a great hotel i will refer my friends and business customers
Was pleased w/ overall quality of Galleria 12 Sukhumvit, especially pleased since hotel was booked at last minute -- due to change in travel plans. Hotel located only stone's throw away from nearest BTS Station - Asok. Can walk to either BTS or Terminal 21 in 5-10 minutes. Galleria 12 is rather new, just opened in late 2015. Hotel features spacious pool and well-stocked fitness room. Only drawback about swimming pool is that due to it being located on north side of buildings, sun is blocked out after 11 am. So, only have small window to soak up any rays in Bkk. Staff is quite accommodating and friendly. If hotel can be booked at discounted price, might consider staying at Galleria 12 again.
Perfect for relaxation and fun”
My friend and I stayed at Galleria 12 and absolutely loved it! We both just wanted a relaxed and chill holiday and that's what we got. My friend and I had booked a standard double room each. The room is spacious, clean, modern, well maintained and they have built-in travel adaptors (something I always appreciate). My favourite part about the room was the bed. It is so big, comfortable and warm. The hotel's location is awesome! It's about a 5-10 minute walk to the nearest train station and Terminal 21 shopping mall. The hotel provides a Tuk Tuk that takes you closer to the main road to save you a bit of time. The best thing about the hotel was hospitality by far. My friend and I felt like we were taken care of and it wasn't just us that were being treated so well. I felt like the staff had a passion for hospitality, especially Cookie, Banana and Sammy. Sammy is the manager who genuinely wants to make sure everything is great and he goes to great lengths to make sure this is achieved
Dear valued guest, Thank you very much for sharing your feed back and PERFECT score on your recent stay with us. We are thrilled to read that you had wonderful stay as well as your generous comment on location, cleanliness ,comfy bed as well as specifically our team members Mr. Sam, Banana and Cookie. It is also great to know that you took advantage from our shuttle tuk tuk to drop you off and pick you up around local area. These comments are then shared to team members of Galleria 12 bangkok who always enjoy hearing about themselves. Overall l we would like to thank you very much and we look forward to welcoming you back in the near future. Sincerely, Phitpiboon Thaichart ( Goody ) Assistant Operations Manager
Very quiet location and very clean hotel”
Upon booking in a the hotel, front desk informed me that my Cool room was not available but they upgraded my room to a Studio room for the full 3 days at NO charge. Hotel gives each room 2 free bottles of water per day. Free shuttle from hotel to Sukumvit road but you can walk distance in 5 - 6 minutes. Very good internet speed and access, no downtime on internet usage. It is very safe to walk down the lane late at night as other security staff about from other buildings in the area. Hotel is in a very quiet and safe area, no traffic or bar noise. All hotel staff, especially female reception personnel very polite, helpful and courteous. Management should provide female reception staff seating as staff have to stand up all day at the reception desk. I asked female hotel receptionist as to where I could get a SIM card for my cellphone. She directed me to any 7-11 convenience store on Sukumvit road. Cost for my SIM card was 50 baht and 100 baht for 100 minutes which was good for a month. Breakfast was very good, not a buffet but a la carte for the first 2 days. My 3rd day, hotel had implemented a full buffet breakfast with excellent food choices. Room was very quiet, NO noise from bars/street and no noise from other hotel guests. Washroom is very nice with waterfall shower. Security safe is located in the clothes closet and very easy to program. There was only 1 very small towel in my washroom but then realized later that there were additional large towels behind the bathroom door. Be advised that at my time of booking that Galleria will price match room rate against any other hotel booking site that beats Galleria posted rate on their website. If such would occur, hotel will also give guest an additional 10% discount upon booking through their website BUT you must contact the hotel's booking site by email prior to getting discount on room. Overall, I would consider hotel a very top-end 3 star hotel. I would definitely stay there again.
Pleasant 9 nights stay”
we had a very pleasant stay & only good things to say of the hotel, from customer service to amenities. - the hotel is conveniently located within 10 mins walk from the Asok BTS. hotel is tugged away from the main busy street, which makes a great environment for a good night’s rest. hotel has a 24hrs free tuk-tuk service to the Main Street. the only qualm is the walk back to hotel on a rainy day as it is not sheltered & you’ll need an umbrella or raincoat. - the spread for breakfast has a good mix of varieties to satisfy different tastebuds. We enjoyed every breakfast we had there. the hotel room is really spacious, clean and very well maintained. (stayed in Studio G room) credit goes to housekeeping. There’s only one mirror in the toilet area. It’ll be perfect if there’s an extra mirror in the bedroom area. - all the staffs at Galleria 12 are super friendly and always smiling. this made our stay even more pleasant. - we’ll definitely stay at this hotel again. :)
Dear our valued guest, Thank you very much for sharing your feedback to guest review, we really appreciate to see the positive feedback and this is proven that our services and courteous. We aiming to provide a Thai courteous services to all guests, and striving improvement on day to day basis to ensure our guest experiences and memorable. Once again, thank you very much for staying with us and looking forward to welcoming you back when travels bring you to Bangkok! With best regards, Peerah Hantham Operations Manager
10mins walk, shopping mall, fitness junkie”
I hope to be succinct with my review. It's a 10 - 15mins walk from Asok or Nana BTS. Asok has a shopping mall right at her doorstep. You have to walk an alley (Sukhumvit Soi 12) to get to the hotel fortunately in the morning, Tuk Tuk ferry service provided to send you out to the main road so you spend lesser time walking to the BTS. I booked the standard room but I got upgraded to the Studio room (road view =( but! facing other hotel's pool! hehe) Complimentary tea and coffee (the rest pay if you consume it). I am a bathtub person, this hotel does not have bathtub. Toiletries pretty much complete (toothbrush, toothpaste, one-time use shaver, soap, shower gel, shampoo, sanitary kits and 2 more others I cannot remember. I did not get breakfast hence can't comment on that. I didn't swim in the pool, it was a 10-12m by 9m kind of pool? Fitness center or gym had 8 equipment and it is not so big: 1. fixed weight dumbbells from 2.5kg to 20kg? increment of 2.5kg) 2. bench (no decline) 3. multi-machine (they had a rear delt exercise but it felt wierd doing it) 4. treadmill 5. cycling? 6. elliptical 7. bosu ball 8. yoga mat Staff were not so observant and I am not the kind to complain. I asked for double bed or large bed, but the studio room came with 2 single bed. The hotel don't entertain your (build me a fort of pillow as additional comment heheh).
Great Galleria Property.”
I bounce between Galleria 10 & Galleria 12. But this is my favorite of the two. I always use Agoda, and my booking had no issues. This trip ,I had my Thai wife with me, and this was also no issue. Staff always very good, and service with a smile. Location is great for what I need, and many street food carts near Sukhumvit Rd, as there is a construction site there now.
Dear our valued guests, Thank you for sharing your thought onto guest review. I and my team are very happy to see you are enjoying your stayed with us. Our aims is to provide the exceptional services to all guests, and it is proven that we are success on guest satisfaction. We look forward to welcoming you back again when travel bring you to Bangkok! With best regards, Peerah Hantham Operations Manager
Close to all amenities”
Fantastic hotel situated in Soi 12, tucked away in the quieter end of the Soi & not disturbed by the traffic on Sukhumvit Rd. Staff are very polite and hospitable. Room was clean and modern and bed was comfortable (not the traditional super firm asian mattress) Close walking distance to Asoke BTS, Terminal 21 Shopping Centre, Insanity Nightclub and many more night markets and entertainment. Would definitely stay here again.
Great stay ”
Stayed at Galleria for 4 nights. The hotel is located quite deep down the road of Soi 12 where you can either walk to the main road or use the complimentary buggy services provided by the hotel. They would then drop you off near the main road. You can also call the buggy to pick you up from the main road on your return trip. The breakfast spread was okay. The staffs were friendly and speaks english. The Asok Station is just a walking distance away connected to Terminal 21 Mall. Convenient. The housekeeping made sure your room is spot clean when you return after a long day. Love the clealiness.
Dear Simon, thank you for taking the time to share such kind words for Galleria 12! We are delighted to know that your time with us was so memorable! Thank you for choosing us while visiting Bangkok and we look forward to welcoming you back for another great stay! Yours sincerely, Matt/ Operations Manager
Very nice location, secluded from the Sukhumvit Road. I lived in Bangkok before and this Soi reminds me of my former Bangkok apartment. Everything you need can be found on it - except for a grocery store, but nearby Terminal 21 Mall has a Tops supermarket. I recommend the following: 1) visiting a very nice café in between hotel and Sukhumvit that I recommend dinner, coffee or just unwind. 2) the hotel pool area can get crowded during the day, but upstairs are a few lounge chairs with a pool view and its non-smoking. 3) Visiting Terminal 21 food court on the upper level next to a replica of San Francisco's Golden Gate bridge. The prices and selection can't be beat!
Dear valued guest, Thank you very much for sharing your feed back on your recent stay with us. We are thrilled to know that you had wonderful stay and many thanks for your generous comment on our location which nearby many shopping malls and of course Terminal 21. In the meantime, it is also great to read that you have enjoyed your time at our pool area. Overall we would like to thank you very much and we look forward to welcoming you back in the near future. Sincerely, Phitpiboon Thaichart ( Goody ) Assistant Operations Manager
5 Star Service ”
Counter staffs were very nice and friendly especially Ms Mickey who helped me on my late check out. Few suggestions given by her beside my request for late check out. Fantastic!! No communication issue, well spoken English. Room was pretty small but cleaniness of the room was perfect. Free Tuk-Tuk service provided from hotel to the main road of Sukhumvit. Also a walking distance from to hotel to Asoke BTS/Terminal 21. Breakfast was nice and staffs was very helpful and most importantly full of smile that made my day. The Lavana Bangkok which is just 2mins walking distance provide great foot and body massage. Worth to try! Nothing negative on this hotel unless you are a really typical fussy person. Keep it up! I will be back again in my next trip in Bangkok. Really an enjoyable stay here. Thank you!
Dear Ng, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment is to ensure our guest stay more comfortable and enjoyable. We look forward to seeing you on your next trip to Bangkok! Best Regards, Peerah Hantham Operations Manager
Second time staying at Asoke area, and first time at Galleria 12. It takes few mins walk from the Main Street which near Askoe station. Room is enough space and clean. Staffs speck English and helpful. They offer tuk tuk service between Main Street & Hotel. They do have gym room but only operate from 0700-2000, also the outdoor pool.
Galleria 12 is a nice hotel. Situated within walking distance from either Nana or Asoke Skytrain stations. Additionally the hotel offer tuktuk service to Sukhumvit road. The hotel is clean and the staff is helpful and friendly. We had a very pleasant stay and we recommend the hotel highly.
Dear Jean, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nusara Pikrohyarm, Operations Manager
Highly recommend to choose this hotel system”
I noted to the hotel that we will spend our wedding anniversary there, so they decored our bed so beautiful when we came and suggest to celebrate honeymoon for us. It's so sweet! The first impression is so good when they serve Welcome Ice cream during waiting time for checking in. Just 1 point I hope they can improve is diversifying the breakfast menu. In overall, I'm so happy to spend my holidays at Galleria hotel. For the next trip to Bangkok, hope that we can have chance to experience Galleria 12.
Galleria 12 Hotel has to be the best in Sukhumvit, the staff, the rooms, the service all fist class, see you again soon
Dear Mr. Darryl, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nusara Pikrohyarm Operations Manager
Great choice for Sukhumvit area”
Had a great time here travelling with my wife. We stay here for Coldplay concert. We booked for 2 nights. Food were nice, location were great, hospitality were excellent. Had a great experience there to share, my wife is actually still breast feeding for our 3 months old baby, so she needs to express the milk regularly. We asked their help to stored her expressed milk and keep it frozen during our stay. Unfortunately on the check out day, some of the milk were not frozen perfectly due to some kitchen staff has moved the milk from the deep freezer. They asked for apology and sorry and asked for anything from their side to safe the milk. I asked for 4 pack of dry ice to keep the milk safe the 12 hour flight to Jakarta. Beyond expectacy, they can provide us with the dry ices within 15 minutes from nearby Terminal 21 mall. This is beyond customer centricty and really helpful for us. Finally all the milk were safe to Jakarta. Well done for the restaurant team of Galleria 12.
Dear Mochammad, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Nusara Pikrohyarm, Operation Manager
A nice hotel in the central of Bangkok; where you can find all you ever needed!! ”
This hotel has an outdoor swimming pool; where you can enjoy the sun while swimming, sunbathing, indoor gym (with free water bottles available just next to the door to the gym), cafeteria with variety spread of breakfast buffet served daily, daily room-keeping service without fail & we return to our room everyday to find new towels with toiletries and the room all well kept and cleaned, and also not forgetting all the friendly staffs working at the hotel - the receptionists, kitchen staffs. Probably the only setback would be the distance of the hotel from the nearest train station. I would recommend anyone whom are going to stay at this hotel, to exit from Asok Station, Exit gate number 2, from there, you'll see a bar with beer buffet for 300+ baht next to a 7-11, go straight towards Times Square and then turn left at the the junction before Sukhumvit Plaza. Go straight from there, you'll see little Korea town on your right (inside Sukhumvit Plaza); they have free shuttle to the hotel
Dear Adriana, thank you very much for your support and for your time writing a good review with tips on how to walk from the BTS Asoke station to Galleria 12 Bangkok hotel. It is our pleasure to read your positive comment. Please let us know when planning a visit to Bangkok next time. Best regards, Matt/ Operations Manager
We stayed 4 night in galleria 12 Bangkok. Actually the hotel location is very good near with term 21. Luckyly have tuktuk can bring us until almost main road. Hotel is clean with price and quality is suitable.
Good hotel. Can recommend”
Stayed here for 3 nights. The hotel staff is very friendly, the hotel itself is very clean and new and it is situated in a quiet area near Sukhumvit main road (~5min walk although they also have a shuttle truck in case you need it). For the price i paid (a lot cheaper than the main high chain hotels out there) i give it a 10 out of 10. I had two reservations by mistake fully paid through paypal (both non refundable) and after explaining what happened they agreed to refund me the money for one booking. They were really understandable and cool about it. Really thanks a lot!
Dear our valued guest, Thank you very much for taking time to rating us on the guest review, we are really appreciate that you rating our hotel is one of your quality. For this thank you very much. We look forward to welcoming you back again in the future. Best regards, Peerah Hantham Operations Manager
A modern, clean hotel with friendly staff”
The hotel is quiet and comfortable, with friendly staff. The facilities are good, the swimming pool is small, but nice. The location is pretty good. You have to walk around half a km to Sukhumvit Road from the hotel down soi 12, but it's not hard. There are many places nearby to eat and drink and several massage shops close by. I enjoyed my stay.