Galleria 12 Sukhumvit Bangkok by Compass Hospitality
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
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10.0
Exceptional

"Good clean hotel and very good staff service."

Dennis

|

April 27, 2018

Standard Double - Bed Galleria 12 Sukhumvit Bangkok by Compass Hospitality
Standard Double - Bed
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Lobby Galleria 12 Sukhumvit Bangkok by Compass Hospitality
Lobby
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Lobby Galleria 12 Sukhumvit Bangkok by Compass Hospitality
Lobby
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Interior view Galleria 12 Sukhumvit Bangkok by Compass Hospitality
Interior view
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Very good
Location
7.8
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What guests are saying:
Always come to this hotel, staff always nice and friendly service
Komgrit from United States
Business traveler
Good breakfast, modern rooms, nice pool and close to everything at an affordable price.
louie from United States
Solo traveler
good. big room
yehuda from Israel
Solo traveler
Nice bed and powerful shower, a bit of a shame could not get the water hot enough.
John from Thailand
Solo traveler
Excellent staff, excellent hotel, good food, will keep coming back
Darryl from Australia
Solo traveler
Back again, just like home, the staff, the hospitality is just perfect, see u again soon
Darryl from Australia
Solo traveler
Need to replace the pillows. Too soft and too thin to use.
Nazerudin from Singapore
Couple
Friendly and helpful staff which helps with booking trips for local tours or flight taxi. Quiet place to sleep and clean mattress.
Tat from Malaysia
Group
Cannot praise the staff at this hotel enough
Darryl from Australia
Couple
-Room is clean. -Location near to BTS station and Terminal 21 -Free Tuk Tuk service provided by the Hotel - Value for Money
Wong from Malaysia
Solo traveler

Galleria 12 Sukhumvit Bangkok by Compass Hospitality

Very good location
- Inside city center
- What's nearby?
Excellent
From 1904 reviewsSee what guests said
8.0
/
10
Excellent service
8.3
Recommended by 87% of guests
Value for money8.2
Distance to city center0.3 km
Location rating7.8
Nearest airportDon Mueang International Airport (DMK)
Distance to airport20.6 km
  • 350 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Bangkok

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 41 times in the last 3 days | 29 travelers are looking at this property right now
Suite
Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Studio triple
Studio triple
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 single beds
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Cool
Cool
...
  • Room size: 22 m²/237 ft²
  • Pool view
  • 2 single beds or 1 double b...
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Standard
Standard
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed or 2 single be...
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Studio Connecting Room
Studio Connecting Room
...
  • Room size: 48 m²/517 ft²
  • Shower
  • 2 single beds and 1 super k...
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Standard Double
Standard Double
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 single bed or 1 double be...
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Studio G
Studio G
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
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Cool Standard
Cool Standard
...
  • Room size: 22 m²/237 ft²
  • Pool view
  • 2 single beds or 1 queen be...
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Suite Club
Suite Club
...
  • Room size: 35 m²/377 ft²
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Galleria Club Suite
Galleria Club Suite
...
  • Smoking allowed
  • Shower
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Have a question for Galleria 12 Sukhumvit Bangkok by Compass Hospitality ?

What people love about the property

  • 10.0
    Exceptional

    "A gym, swimming pool and fantastic room."

    Luqman

    |

    August 29, 2017

  • 8.8
    Excellent

    "Really an enjoyable stay here."

    Ng

    |

    May 9, 2018

  • 9.6
    Exceptional

    "Staff were also all very friendly and very helpful."

    Ma. E.

    |

    August 16, 2017

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More about Galleria 12 Sukhumvit Bangkok by Compass Hospitality

More about Galleria 12 Sukhumvit Bangkok by Compass Hospitality

9.2
Exceptional

"Staff were friendly and helpful."

Michael

|

November 18, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Brown Eyes
60 m Thai, Vegan, Vegetarian
Sukhumvit Number One Thai Restaurant
320 m Thai
Honey House
410 m Thai
American cuisine
American cuisine
V8 American Diner
340 m American
Tony Roma's
390 m American, Soups, Steakhouse
No Idea
400 m American, Asian, Bar
Asian cuisine
Asian cuisine
Kwang Han Roo
30 m Asian, Barbecue, Korean
Cabbages & Condoms
140 m Asian, Thai, Vegetarian
Doorae Korean Restaurant
230 m Asian, Barbecue, Korean

What they offer

8.4
Excellent

"Nice hotel with good location."

Shu L.

|

May 6, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1904)Booking.com Reviews (2733)
8.0
/
10
Cleanliness8.3
Facilities7.6
Location7.8
Room comfort and quality7.9
Service8.3
Value for money8.2
Provided by verified guests of Agoda
All languages
All guests (1904)
All room types
Showing 1108 verified guest comments
12345
6.0
Rachelle from Bahrain
Group
Standard
Stayed 1 night in December 2018
You have to pay for everything”
They offered upgrade because we will check in early for additional 500baht, I thought slippers were free but they charged us for another 100baht for each pair. Location was little bit far from the main road but they have free tuk tuk. Room was ok and clean but not sound proof
Reviewed December 14, 2018
8.0
Excellent
Jo-Ann from Singapore
Family with young children
Standard
Stayed 5 nights in December 2018
It’s a very average 4 star hotel. You get the basics and not much more.”
When we arrived, the check in was a bit of a hassle, after enduring the flight in and a ride through the jam, the staff proceeded to try upselling me a room upgrade and breakfast. I caught non of it from sheer exhaustion. The place is seriously basic with no bells and whistles. Once we got the key cards, we brought our own luggage up to our rooms, walked through the dark corridor to find our rooms. The walls are paper thin so you’ll hear everything, from the neighbors arriving after a night out in town, the toilet flushing in the next room or the alarm clock going off at 7am in another room or the pigeons cooing evey morning. The breakfast buffet is a simple affair, the egg station was the best feature. I’d recommend taking the hotel’s complimentry tuk tuk tothe main road and trying the the local breakfast instead. It was a pleasant stay and we quite enjoyed the stay. It’s a clean, modern and pretty value for money sort of place
Reviewed December 13, 2018
Dear Valued guest, Thank you very much for sharing your feed back and please accept our deeply apologies upon your arrival which is not meet your expectations. Rest assured we have taken steps to ensure this is not repeated with our team members and conducted re-training on our procedures. For the noise disturbance, we have sent our engineering to rectify and resolve on this. Overall we would like to thank you very much and we look forward to welcoming you back in the near future. Sincerely, Phitpiboon Thaichart ( Goody ) Assistant Operations Manager
Responded December 13, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
9.2
Exceptional
Jason from Singapore
Family with young children
Standard
Stayed 3 nights in December 2018
Nice room. Great staff. ”
Pros: Good location (abit far from Main Street but there is complementary tuktuk provided to send u to the main road). Excellent room, clean and spacious. Staff is great also. Very helpful and good command of English Cons: Sometimes the tuktuk requires servicing. But it’s just a short walk to the main road and train station
Reviewed December 04, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. Thank you very once again for staying with us and we look forward to welcome you back when the travel bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded December 05, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
7.2
Very good
Michelle from Canada
Solo traveler
Standard
Stayed 3 nights in December 2018
Close to skytrain”
Clean and updated room. Location was close to sky train so it was easy to get around. The staff seemed friendly until they tried to sell us things that were way way over priced because they did not think that we would no better as being tourists. Beware of any "tours" they try to sell you as they cost about 4 x more then what you would pay for if you did it on your own. Also do not let them get you a cab. It will also cost about $250 baht more then what you would pay. Walk down the alley to the street and get one yourself.
Reviewed December 09, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. On the other hand, please accepted my sincere apology for the inconvenience caused. Thank you very once again for staying with us and we look forward to welcome you back when the travels bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded December 10, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
9.2
Exceptional
Cheryl from Singapore
Couple
Cool
Stayed 4 nights in November 2018
Good”
Clean modern hotel at an affordable price. Only drawback was the location is a little deep inside the alley but this is compensated by the 24hr tuk tuk service. The cool room was a lil small and I'd recommend a studio g at least if you're staying for a longer period :)
Reviewed November 25, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. Thank you very once again for staying with us and we look forward to welcome you back when the travel bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded November 25, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
8.8
Excellent
Nicole from Malaysia
Group
Standard
Stayed 3 nights in November 2018
Loved this place!”
my friend and i loved it here! Room was exactly like the pictures and really clean and comfy. The location makes in 10-15 minutes (By BTS or Taxi) to most touristy places like platinum mall. Asok bts is a 5 min walk from the hotel and really convenient to go to and from. Only drawback about location is that the hotel is down a side street so it is far to walk to on foot, but the hotel has 24 hr free tuk tuk service to the top of the street so we didnt have to walk at all and you can call the hotel to send the tuk tuk whenever you are coming back and want to be picked up. Only things i found unsatisfactory was that our shower was a bit faulty, because the rain shower would not turn off completely even after pulling the lever all the way. The staff are also sooo amazing and friendly, especially Yo, the conceirge/bellboy. Super helpful in instructing us on the best and cheapest ways to get around the city. definitely coming back for a second stay!
Reviewed November 23, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. On the other hand, please accepted my sincere apology for bathroom condition and I have addressed to Engineering team to handling and fixed the problems. Thank you very once again for staying with us and we look forward to welcome you back when the travel bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded November 25, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
7.2
Very good
Joseph from Singapore
Family with teens
Studio triple
Stayed 2 nights in December 2018
The hotel itself is comfortable, clean and safe”
You cannot choose the guests around you even though you can choose your hotel. I had the unfortunate situation of being in one of an adjoining room with a locked door in between. The doors were not sound proof enough to shut out the sound of the guy in the next room hacking his throat at 730am in the morning. One morning it sounded like he had a terrible hangover, hacking like he was throwing up. For a good 3-4 minutes. It was shorter the following morning but even so, it was a rude awakening. At 3 am one night/morning we were woken up by guests in the floor above moving their furniture around and stomping about. So it is not the hotel’s fault.
Reviewed December 14, 2018
10.0
Exceptional
Peter from United Kingdom
Solo traveler
Standard
Stayed 3 nights in December 2018
Staff are more than 5 star at the hotel, nothing is too much trouble...”
Just a wonderful all round experience, staff friendly, attentive and very helpful...
Reviewed December 11, 2018
Dear our valued guest, Thank you very much for the wonderful five star review and we are so thrilled to read that you have had a wonderful stay and many thanks for your kind comment on friendliness and service which delivered by our team members. These comments are then shared with all members who enjoy hearing about themselves. Overall we would like to thank you very much and we look forward to welcoming you back in the near future. Sincerely, Phitpiboon Thaichart ( Goody ) Assistant Operations Manager
Responded December 12, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
8.8
Excellent
Loh from Malaysia
Solo traveler
Standard
Stayed 2 nights in November 2018
Excellent”
Everything here is worth the stay but only problem I have is the common corridor outside the rooms. They are just too dark. I can't even see the room numbers clearly. If you come back late at night, it is kinda eerie to walk through the dark corridor .What more if your room is right at the end of it. I noticed this has been mentioned a several times by other guests who used to stay here before but it is still the same in my recent visit ( Nov 2018).
Reviewed December 03, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. Thank you very once again for staying with us and we look forward to welcome you back when the travels bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded December 10, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
9.6
Exceptional
Wai from Malaysia
Business traveler
Studio G
Stayed 2 nights in October 2018
Nice service ”
The hotel is a little bit deep from the main road, but they provide the shuttle tuk tuk from hotel to main road. They have a very good service. I turned on "Don't disturb" to have no house keeping. They called me to check whether I need any service after I returned to the hotel.
Reviewed November 13, 2018
Dear our valued guests, Thank you very much for stayed with us and shared us your comments on guest review. I am very appreciate to see that our staffs are respected your privacy as first priority. Moreover, I am sure that they will be happy when they see this compliment. Thank you very much once again for stayed with us and we look forward to welcome you back again when travel bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded November 20, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
8.4
Excellent
Keng from Singapore
Couple
Standard
Stayed 2 nights in October 2018
Value for money and clean”
Affordable stay in Asok, clean and friendly and helpful staff, soi 12 is near the bridge to train station and Terminal 21, however the hotel is located quite deep inside soi 12. The good thing is they have a buggy available 24 hours to bring you in and out the lane (up to about 80- 100 m inside the lane). We did not know when we first arrived so we had to lug our luggages all the way in. I suggest you call the hotel to pick you up when you are about 100m deep in the lane (pick up point is after King & I massage place)
Reviewed October 24, 2018
Dear Our valued guests, Thank you very much for choosing us when you traveling to Bangkok. It is very glad to see that you are enjoyed your stay. Our aim is to ensure our guest's stay and experiences are comfortable and memorable. This time is another testimony to prove in our services philosophy. Again, thank you very much for stayed with us and we look forward to welcome you back when travel bring you to Bangkok. With kind regards, Peerah Hantham (Patrick) Operations Manager
Responded October 25, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
7.6
Very good
Michael from Vietnam
Solo traveler
Standard
Stayed 1 night in December 2018
Very good”
Hotel is an easy accommodation, but as others have said, it's a bit of a slog especially after a long day. But there is a tuktuk to Sukumvit and if you're patient you can catch it on the return.
Reviewed December 11, 2018
Dear our valued guest, Thank you very much for taking the time to complete the on-line guest survey questionnaire. With this we are able to evaluate and improve our services from your feedback. Overall we would like to thank you very much and we look forward to welcoming you back in the near future. Sincerely, Phitpiboon Thaichart ( Goody ) Assistant Operations Manager
Responded December 12, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
8.0
Excellent
Wan from China
Couple
Cool
Stayed 2 nights in November 2018
Good Experience”
The location is a bit far from the railway station. But i do really appreciate that the hotel provides tuktuk service for going out and coming back between the hotel and korean town, which normally takes you a 5mins walk. The front desk staffs are very friendly and helpful:) The room is clean and small. They don't provide slippers and toothbrush unless you ask for. The hotel breakfast is quite good base on this price. Overall , i think the price is reasonable.
Reviewed November 27, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. Thank you very once again for staying with us and we look forward to welcome you back when the travel bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded December 05, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
8.0
Excellent
Leizel from Singapore
Couple
Cool
Stayed 3 nights in November 2018
Distance from majn road to hotel”
Most aspect of the hotel are good except that it is located right into a small valley and the walking distance from the main road to the hotel is quite far. During rainy days, we have to walk across puddle of water just to get back to hotel. Not kids or luggage friendly.
Reviewed November 21, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. Thank you very once again for staying with us and we look forward to welcome you back when the travel bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded November 25, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
9.6
Exceptional
Liliia from United Arab Emirates
Couple
Studio G
Stayed 4 nights in August 2018
The best value of money in that location ”
Room was clean and spacious, breakfast was good enough. Quiet street in a very busy area and at the same time is very accesible to Metro, Terminal 21 etc. There was a very nice SPA near to hotel as well.
Reviewed September 03, 2018
Dear our valued guests, Thank you for staying with us and leave us on a perfect score. This is can assumed that you are enjoying stay while staying with us. Our aim is to provide an exceptional customer services and we continuing improvement of our services to ensure our guest stay more comfortable and enjoyable. Again, thank you for stayed with us and we look forward to welcome you back when travel bring you to Bangkok. With kind regards, Peerah Hantham (Patrick) Operations Manager
Responded September 08, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
8.4
Excellent
Mark from Australia
Solo traveler
Cool Standard
Stayed 3 nights in August 2018
Good hotel close to everything ”
Had a great stay and here the staff were wonderful and did everything to help. The suites are worth the extra from the standard room. Con’s well It’s a very narrow and quiet soi with not much happening (street food) and it’s quite a walk. They have great tuk tuk service though. Soi 12 is good as it’s in the middle between Nana and Sukhumvit. Highly recommended
Reviewed August 17, 2018
Dear our valued guests, Thank you very much for taking time to sharing your thought on recent stay with us. We are very pleased to known that you enjoying your stayed and our helpfulness of staff is also very satisfied you. Once again thank you very much for stayed with us and we look forward to welcome you back when travel bring you to Bangkok. With kind regards, Peerah Hantham (Patrick) Operations Manager
Responded August 19, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
9.2
Exceptional
Keith from Thailand
Couple
Cool
Stayed 1 night in July 2018
Super Hotel”
OK its a walk to the Sukhumvit, but that said they have courtesy transport, walking takes a few minutes and then you are a stones throw from ASOKE BTS Skytrain station. Everything about the hotel is good. Nothing to complain about, room super, breakfast good. Also in Soi 12 just a two minute walk is the lovely 'Cabbages & Condoms' Restaurant, well recommended
Reviewed August 02, 2018
Dear Our valued guests, Thank you very much for choosing us when you traveling to Bangkok. It is very glad to see that you are enjoyed your stay. Our aim is to ensure our guest's stay and experience are comfortable and memorable. This time is another testimony to prove in our services philosophy. Again, thank you very much for stayed with us and we look forward to welcome you back when travel bring you to Bangkok. With kind regards, Peerah Hantham (Patrick) Operations Manager
Responded October 23, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
9.2
Exceptional
Kim from Singapore
Couple
Studio G
Stayed 9 nights in July 2018
Pleasant 9 nights stay”
we had a very pleasant stay & only good things to say of the hotel, from customer service to amenities. - the hotel is conveniently located within 10 mins walk from the Asok BTS. hotel is tugged away from the main busy street, which makes a great environment for a good night’s rest. hotel has a 24hrs free tuk-tuk service to the Main Street. the only qualm is the walk back to hotel on a rainy day as it is not sheltered & you’ll need an umbrella or raincoat. - the spread for breakfast has a good mix of varieties to satisfy different tastebuds. We enjoyed every breakfast we had there. the hotel room is really spacious, clean and very well maintained. (stayed in Studio G room) credit goes to housekeeping. There’s only one mirror in the toilet area. It’ll be perfect if there’s an extra mirror in the bedroom area. - all the staffs at Galleria 12 are super friendly and always smiling. this made our stay even more pleasant. - we’ll definitely stay at this hotel again. :)
Reviewed July 23, 2018
Dear our valued guest, Thank you very much for sharing your feedback to guest review, we really appreciate to see the positive feedback and this is proven that our services and courteous. We aiming to provide a Thai courteous services to all guests, and striving improvement on day to day basis to ensure our guest experiences and memorable. Once again, thank you very much for staying with us and looking forward to welcoming you back when travels bring you to Bangkok! With best regards, Peerah Hantham Operations Manager
Responded August 13, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
9.6
Exceptional
Richard from Australia
Couple
Standard Double
Stayed 4 nights in July 2017
Great Galleria Property.”
I bounce between Galleria 10 & Galleria 12. But this is my favorite of the two. I always use Agoda, and my booking had no issues. This trip ,I had my Thai wife with me, and this was also no issue. Staff always very good, and service with a smile. Location is great for what I need, and many street food carts near Sukhumvit Rd, as there is a construction site there now.
Reviewed July 08, 2018
Dear our valued guests, Thank you for sharing your thought onto guest review. I and my team are very happy to see you are enjoying your stayed with us. Our aims is to provide the exceptional services to all guests, and it is proven that we are success on guest satisfaction. We look forward to welcoming you back again when travel bring you to Bangkok! With best regards, Peerah Hantham Operations Manager
Responded July 12, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
6.8
Good
Salahiah from Malaysia
Couple
Standard
Stayed 2 nights in December 2018
Good”
Plus point for this hotel is definitely its location. My room was just nice to accommodate 2 people. However, the room is not soundproof as you can hear every single sound from outside your room. In addition, the corridor lamp is so dim and make difficult to see your room no. We have 2 incidents where other people mistakenly ring our room bell at the middle of the night.
Reviewed December 04, 2018
Dear our valued guests, First of all thank you very much for stayed with us and shared us such a very nice post on guest review. I am gladly to see the comments and definitely, this comment will be shared among associates in the hotel. On the other hand, please accepted my sincere apology for the inconvenience caused. Thank you very once again for staying with us and we look forward to welcome you back when the travels bring you to Bangkok. With best regards, Peerah Hantham (Patrick) Operations Manager
Responded December 10, 2018
Galleria 12 Sukhumvit Bangkok by Compass Hospitality
12345
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  • Very good location
  • Terminal 21 Shopping Mall
  • Asok BTS Station is within 0.35 km