Excellent 8.1
Based on 773 reviews

Recent customer comments

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based on 773 reviews
  • Cleanliness 8.5
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 8.3
  • Food/Dining 6.8
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Mei from Hong Kong
Crystal Twin Room
Stayed 3 nights in March 2014
Spacious room
1. Very spacious 2. Kitchenette
it is not very modern but is very spacious and comfortable. As our parent-in-law went with us, the living room inside the room is good for all of us to watch TV and chit chat. It also has a nice kitchen with big fridge, stove & microwave. So overall, think is good for family. But Grangnam is less convenient for tourists.
Reviewed September 22, 2015

Jill from Taiwan
Solo travelers
Family Double Bed
Stayed 3 nights in August 2015
Good hotel with perfect location
Near the subway, nice service, nice facilities.
Really should help wash plates & pots while cleaning the room. Over all is a very friendly hotel.
Reviewed August 28, 2015

Erica from Taiwan
Business travelers
Crystal Double Room
Stayed 3 nights in March 2015
Good service Hotel
Service Location Price
I will choose this hotel for business stay
Reviewed August 27, 2015

Jeong from South Korea
Business travelers
Family Double Bed
Stayed 12 nights in August 2015
Great accommodations
Quite, clean, convenience
Wonderful choice
Reviewed August 23, 2015

murat from Turkey
Solo travelers
Sapphire Double Room
Stayed 4 nights in August 2015
Comfortable and spacious room.
Location,comfort,ease of transportation.
Safe and comfortable.
Reviewed August 16, 2015

HYUNJUNG from South Korea
Crystal Double Room
Stayed one night in July 2015
price, clean, location
Reviewed July 27, 2015

Youngju from Australia
Families with older children
Family Double Bed
Stayed 4 nights in July 2015
Unprofessional front staff
Need improvement in customer service
Reviewed July 11, 2015

Norini from Malaysia
Families with young children
Crystal Double Room
Stayed 2 nights in June 2015
2 weeks
Reviewed June 13, 2015

Paula from United Kingdom
Sapphire Double Room
Stayed 3 nights in May 2015
Fab hotel
Accommodation, location and price
We had a three night stay in a sapphire room in this hotel. We booked throu Agoda for around £70 per night and what amazing value. The room is like a little apartment with large comfortable bed, air conditioning ( which is a must in Seoul during spring summer months), sitting area with huge flatscreen TV compact kitchen and toilet with great shower. The hotel is very grand and plush. Staff very friendly and spoke good English and we were able to leave our cases there when we checked out as we had a late flight back to UK - they give you a ticket which you present on collection of luggage so its secure to leave it and just collect later in the day when it suits. It is located about a two minute walk from Gangnam subway and directly across the road from the subway is a bus stop which takes you direct to airport for 15,000 won each (around £10) bus 6009 for luxury coach with air con. There is also a lovely little bistro next door which serves reasonably priced food. All in all a gem of a hotel - would definitely recommend for location and value for money.
Reviewed June 03, 2015

ryan from Australia
Solo travelers
Sapphire Double Room
Stayed one night in May 2015
Such Charm
Amazing roof top garden and the rooms had a 1920s classy feel
Reviewed May 22, 2015


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