2015
Very good 7.7
Based on 1579 reviews

Recent customer comments

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Very good



based on 1579 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for money 7.6
  • Food/Dining 7.3
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Eric from Indonesia
Business traveler
Superior
Stayed 2 nights in April 2015
Great location
Great location, Great Staff performance, polite and kind staff
basically was ok. the staff was really nice. but the hotel was old hotel. need renovation. and i think before customer get into the room they need to change the sheets and everything if the room was not been stayed for a while. so the sheets is not soggy. but overall nice location. in the middle of the city.
Reviewed May 04, 2015

Wilmen from Indonesia
Business traveler
Superior
Stayed 1 night in April 2015
Great interior, big room, have gym facility
Interior,gym,staff response
Great
Reviewed May 01, 2015

Carina from Indonesia
Couple
Standard New Style
Stayed 2 nights in April 2015
No traditional food
Good location
Car
Reviewed April 30, 2015

jingga from Indonesia
Business traveler
Standard New Style
Stayed 1 night in April 2015
Nice
24 hours lounge, clean, nice staffs
nice stay
Reviewed April 24, 2015

Baozhu from China
Solo traveler
Standard New Style
Stayed 1 night in June 2014
Good
dont know
Reviewed April 24, 2015

Ida from Indonesia
Business traveler
Deluxe Thematic Room
Stayed 1 night in April 2015
Good location, nice environment
nice environment, nice and clean room, good breakfast
Reviewed April 21, 2015

Gina from Indonesia
Family with teens
Standard New Style
Stayed 1 night in January 2015
the most comfortable hotel in surabaya
the room, the food, the service`
we enjoy our stay so much. the room was HUGE and comfortable. the shower is nice and clean and the food is amazing (breakfast was incredibly good) service was good and excellent
Reviewed April 19, 2015

erlina from Indonesia
Family with young children
Standard New Style
Stayed 1 night in February 2015
Giod
clean big
enjoy
Reviewed April 16, 2015

Chua from Singapore
Business traveler
Superior
Stayed 2 nights in April 2015
nice place n foob is good.
room n lcation is also convinence.
Nice place. With consider for my nx trip.
Reviewed April 15, 2015

Stacie from Singapore
Couple
Deluxe Thematic Room
Stayed 1 night in April 2015
Nice Japanese Themed Room and friendly staff
Nice Themed Room, friendly staff, good location
We like the Japanese themed room and the staff are friendly. Room is clean and well maintained. Location is considered convenient as there are different cuisine restaurants at the area and the shopping mall is just nearby. Breakfast could be improved as when we were there at around 8.30am, the food is already quite cold. Overall, thank you to all for your fine service!
Reviewed April 06, 2015


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