2015
Very good 7.7
Based on 1578 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 1577 reviews
  • Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.6
  • Food and dining 7.3
Sort by

Dinda from United States
Family with young children
Superior
Stayed 3 nights in July 2014
Comfortable
location, room, price
Me and my family always stay in this Hotel every year during Lebaran.
Reviewed September 05, 2014
Did you find this review helpful?

Jia from Malaysia
Business traveler
Superior
Stayed 2 nights in August 2014
Convenience
Clean, frinedly , Confortable
Reviewed September 05, 2014
Did you find this review helpful?

Vijaybabu from India
Group
Superior
Stayed one night in August 2014
value for money
cleanliness, location, staff attitude was simply amazing
Reviewed September 04, 2014
Did you find this review helpful?

kiki from Indonesia
Business traveler
Superior
Stayed one night in August 2014
great location, comfy room, nice breakfast
location, comfy room, nice breakfast
it was my 4th visit to Garden Palace. hotel was busy, lots of in and out guests so you have to wait for a while. but it was a quick check in with Agoda. renovated room was nice,spacious, comfy bed, clean bathroom. they gave only small complimentary bottles of water thou.. superb breakfast as always.hotel renovation is in progress, it might be noisy a bit in some section. shopping malls nearby. quick check out.
Reviewed September 03, 2014
Did you find this review helpful?

clint from United States
Family with young children
Superior
Stayed 3 nights in August 2014
poor service and standards
clark harch gym, location
traveling with a small child, but none of the five employees at the front main door of the hotel offered to assist with luggage or assist with opening the door. the overall service went downhill from there. despite a 3-day reservation, we had to go to the front desk at 5:00 each day to have the electronic keycards rest for another day. horrible.
Reviewed September 03, 2014
Did you find this review helpful?

danny from Indonesia
Couple
Standard New Style
Stayed one night in August 2014
Best town view, worth the price
Good town view, good location, comfort room
Its totally good and satisfy. But when i eat at 6am, foods is not warm enough. Room is clean, well organize and bed is comfort
Reviewed September 01, 2014
Did you find this review helpful?

Pieter from Netherlands
Business traveler
Deluxe Thematic Room
Stayed one night in August 2014
good to stay for business
clean, helpful staff
nice stay. The theamtic rooms promises a lot in the end it is a nice room nothing special
Reviewed September 01, 2014
Did you find this review helpful?

Jackson from Indonesia
Business traveler
Superior
Stayed one night in April 2014
Great Location
Comfortable, great location and big room
It is good enough. I got the new room (refurbished). The price is so so for 4 stars hotel. Great location, it is located in the center of Surabaya. Close to the business center and shooping center.
Reviewed August 30, 2014
Did you find this review helpful?

Piere from Indonesia
Solo traveler
Standard New Style
Stayed one night in June 2013
Clean, affordable, strategic location
Clean room, affordable price, good location
That was great, easy access to the city, the staffs were friendly as well
Reviewed August 30, 2014
Did you find this review helpful?

Johan from Indonesia
Business traveler
Standard New Style
Stayed 2 nights in August 2014
comfort
clean
Easy access for taxi and. Overall is value to stay.
Reviewed August 30, 2014
Did you find this review helpful?


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: