Gardenia Resort and Spa

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Very good7.5
Based on164reviews
Gardenia Resort and Spa
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7.1 Very good location
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7.1Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Verified traveler reviews

Agoda Reviews (164)
Booking.com Reviews (31)

7.5

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Very good
  • Cleanliness 7.7
  • Facilities 6.8
  • Location 7.1
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.5
  • Food and dining 7.0
Very good
  • Cleanliness 7.4
  • Facilities 6.0
  • Location 6.5
  • Room comfort and quality 7.3
  • Service 7.4
  • Value for money 7.1
  • Food and dining 6.8
Very good
  • Cleanliness 8.0
  • Facilities 6.5
  • Location 7.2
  • Room comfort and quality 8.1
  • Service 8.0
  • Value for money 7.7
  • Food and dining 7.2
Very good
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 6.6
  • Room comfort and quality 8.1
  • Service 7.8
  • Value for money 7.8
  • Food and dining 6.6
Very good
  • Cleanliness 7.3
  • Facilities 6.7
  • Location 7.1
  • Room comfort and quality 7.8
  • Service 7.4
  • Value for money 7.0
  • Food and dining 6.5
Very good
  • Cleanliness 8.0
  • Facilities 9.0
  • Location 7.9
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.7
  • Food and dining 7.8
Very good
  • Cleanliness 7.4
  • Facilities 6.7
  • Location 7.5
  • Room comfort and quality 8.3
  • Service 8.6
  • Value for money 8.0
  • Food and dining 7.7
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Room type
  • Premier Villa
  • Terrace Suite Villa
  • Family suite villa
  • Gardenia Suite Villa

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8.0
Hendry from Indonesia
Family with young children
Family suite villa
Stayed 1 night in March 2017
Nature as it best on Pontianak”
good choice to break away from business of city, this resort is good option if you are on transit to the airport, price is cheap but you get a great and spacious villa type room, overall good stay
Reviewed April 28, 2017
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8.4
Yee from Malaysia
Family with teens
Terrace Suite Villa
Stayed 1 night in January 2017
Nice and quiet place but far”
NIce surrounding, unique design, spacious rooms, but being made of woods, i guess temperature changes causing some strange sounds due to material expansion and contractions, hope this can be solved in the future. Location of this hotel is far away from city centre, have to travel by car to find foods, was tsaying only one night, dont really have chance to enjoy the facilities, but look foward to play in the waterpark in the future. The waterpark is said to be open to public, hope that the hotel will make it exclusive to the guests only. And being in such an inconvenient location, price has to be more reasonable.
Reviewed February 15, 2017
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9.2
kamen from Indonesia
Couple
Premier Villa
Stayed 1 night in March 2016
Value for Money ”
Looking for quite sleep? this is the place then .
Reviewed January 25, 2017
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4.0
Gail from United Kingdom
Couple
Premier Villa
Stayed 1 night in January 2017
Ok location but that's all”
Looked old and exhausted. Could do with a renovation at some point.
Reviewed January 08, 2017
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8.0
NUR from Indonesia
Solo traveler
Premier Villa
Stayed 1 night in October 2016
good”
good
Reviewed October 03, 2016
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5.2
SIEN from Malaysia
Solo traveler
Premier Villa
Stayed 1 night in October 2015
near to airport”
was here only because the next i need to travel to the airport. saw that it could access to the water park next door, i presumed is free acess. nice chalet room however location is very outskirt. no amenities around. without any transport, I would not recommend this place.
Reviewed September 19, 2016
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7.6
Andrew from Australia
Business traveler
Terrace Suite Villa
Stayed 1 night in June 2016
Villa's are nice”
Old hotel but full of chart. Very close to the airport but a long way from everything else
Reviewed July 23, 2016
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7.6
Simon from Indonesia
Family with young children
Premier Villa
Stayed 1 night in July 2016
Peace and quite”
If you are with a group if people, and looking forward to a quiet place, this resort is a nice place. Need sime improvement on the rooms cleanliness. One room we stayed had kinda damp smell. The other one was ok. The rooms are spacious.
Reviewed July 11, 2016
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5.6
Chris from Australia
Group
Premier Villa
Stayed 1 night in June 2016
Stayed here numerous times, very underwhelming this time”
Three of our group got gastro from the restaurant after waiting over an hour for our lunch, the bed linens were stained all kinds of yellow and one of our rooms even had a hole in the wall. The washroom smelt musty and the shower head was so grimed up water sprayed in every which direction. I've stayed her numerous times previously and think I will be looking for a new spot to stay in future. It's definitely gone down hill
Reviewed July 03, 2016
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7.3
Desy from Singapore
Couple
Terrace Suite Villa
Stayed 5 nights in March 2016
Good hotel to relax,stay away from the city center”
Quiet place to relax, a lot of privacy for those who like to be alone, 5 mins away from the airport.
Not the first time my husband and I stay in this hotel. Due to work, my husband and I have to travel a lot. We keep coming back despite some plus minus here and there. We like the place because it is quiet, we can have a lot of privacy so we can relax and stay away from the city center crowds. Most of the time we spent just for relaxing. The kitchen was good, the nasi goreng and the asam pedas fish was not bad, we often ordered from room service because we were too lazy to go out. Bed was comfy, room was spacious, but they have to start to do maintenance, sometimes at night we can hear bugs from the ceiling eating the woods. Room we stayed the shower was terrible, very little water came out. It also took quite a long time for the room cleaner to come. They do knock on door in the morning, but once you said "later" they will never return so we had to call. The breakfast was okay-ish, nothing special. The staff was good and helpful.
Reviewed March 23, 2016
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