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Gardenia Resort and Spa
Premier King Room - Bed, Gardenia Resort and Spa in Pontianak
Swimming pool, Gardenia Resort and Spa in Pontianak
Gardenia Resort and Spa
Gardenia Resort and Spa
Exterior view, Gardenia Resort and Spa in Pontianak
Recreational facilities, Gardenia Resort and Spa in Pontianak

Removed from saved list

7.9

Very good

323 reviews

323 reviews

Housekeeping3
Breakfast1
Children's activities1
See map
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Masjid Raya Mujahidin 500 m
Digulis Monument 4.0 km
Ayani Mega Mall 4.6 km
Museum Negeri Pontianak 5.0 km
Betang House 6.4 km
Keraton Kadriah 6.7 km
Saint Joseph Cathedral 7.3 km
Masjid Jami At 7.8 km
Kapuas Square 7.8 km
Equator Monument 10.9 km
Nearby landmarks
Masjid Raya Mujahidin 500 m
Paradisq Waterpark 910 m
Mitra 5000 1.6 km
Anggrek Swalayan 1.6 km
Apotek Dunia Sehat 1.6 km
RS TK II Kartika Husada 1.8 km
XING MART 1.8 km
Klinik Pengobatan 2.4 km
Rumah Sakit Umum Daerah Dokter Soedarso 2.6 km
BaseCamp 2.9 km

Gardenia Resort and Spa

Jl.Ahmad Yani II, Pontianak City Center, Pontianak, Indonesia, 78391 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pontianak City Center part of Pontianak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Museum Negeri Pontianak. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

500 meters to Masjid Raya Mujahidin

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Pontianak every 6 minutes on Agoda.com
Value for money8.1
Location rating7.5
Nearest airportSupadio Airport (PNK)
Distance to airport7.9 km

Rooms available at Gardenia Resort and Spa

Very good
Room comfort & quality

8

Terrace Suite Villa
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 double bed
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Premier King Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Family Suite Villa
...
  • Room size: 83 m²/893 ft²
  • Garden view
  • 1 double bed
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Gardenia Suite Villa
...
  • Room size: 133 m²/1432 ft²
  • Garden view
  • 1 king bed or 2 single beds
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Premier Twin Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
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Executive Bungalow
...
  • Room size: 120 m²/1292 ft²
  • Garden view
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Family Bungalow
...
  • Room size: 82 m²/883 ft²
  • Garden view
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Premier Double or Twin Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
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Bungalow with Terrace
...
  • Room size: 62 m²/667 ft²
  • Garden view
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Family Suite
...
  • Room size: 83 m²/893 ft²
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Frequently asked questions

What time is check-in and check-out at Gardenia Resort and Spa?

Check-in is from 01:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Gardenia Resort and Spa?

Gardenia Resort and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the resort know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Gardenia Resort and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Gardenia Resort and Spa has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pontianak with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Gardenia Resort and Spa?

Wake up to a great buffet breakfast at Gardenia Resort and Spa. Adults can enjoy breakfast offered with an additional charge of 60000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Gardenia Resort and Spa?

Gardenia Resort and Spa features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Gardenia Resort and Spa?

Gardenia Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Gardenia Resort and Spa?

Restaurants including A Hin Chai Kue Panas Siam, Abang Kepiting Restaurant and Pondok Kakap are popular in Gardenia Resort and Spa’s neighborhood which is known as Pontianak City Center.

What popular shopping places are close to Gardenia Resort and Spa?

Shopping options in Gardenia Resort and Spa’s Pontianak City Center neighborhood include Ayani Mega Mall and Supermarket Kaisar.

What are popular attractions near Gardenia Resort and Spa?

Guests at Gardenia Resort and Spa can easily visit Museum Negeri Pontianak, Equator Monument and Masjid Raya Mujahidin located in the Pontianak City Center area.

What popular natural sightseeing spots are close to Gardenia Resort and Spa?

Gardenia Resort and Spa’s nearby natural sights include BaseCamp and Hutan Silva UNTAN located in the same Pontianak City Center area.

See map

Explore the neighborhood

What people love about Gardenia Resort and Spa

  • 10

    Exceptional
    Cleanliness

    "Near the airport Big room Clean"

    Tena

    |

    December 15, 2022

  • 10

    Exceptional
    Cleanliness

    "Place is relaxing, clean, beautiful all around us."

    LARRY

    |

    November 24, 2019

  • 10

    Exceptional
    Location

    "Excellent service, great location close to airport."

    LARRY

    |

    November 26, 2019

Overall rating:

7.9

Very good
323 reviews
Cleanliness
8.0
Facilities
7.9
Location
7.5
Read all reviews >
More about Gardenia Resort and Spa

More about Gardenia Resort and Spa

Gardenia Resort and Spa

When you are looking for comfortable and convenient accommodations in Pontianak, make Gardenia Resort and Spa your home away from home. A stay at Gardenia Resort and Spa ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Gardenia Resort and Spa will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Pontianak can be assisted with car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Gardenia Resort and Spa.
In-room conveniences such as 24-hour room service and room service will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Gardenia Resort and Spa. To enhance your stay, some rooms at the resort come with air conditioning. The specially-designed rooms at Gardenia Resort and Spa offer a layout option like a balcony or terrace. The resort's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with bathrobes provided in some guest bathrooms.


Dining and things to do

Wake up with no worries at Gardenia Resort and Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Regardless of any dietary restrictions you may have, you'll eat well at Gardenia Resort and Spa which has a selection of halal options.
Once there, be sure to check out karaoke rooms for some in-house nighttime fun. The resort even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Gardenia Resort and Spa with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, spa and sauna. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

Venture outside Gardenia Resort and Spa and explore Pontianak during your stay. You're sure to want to visit Equator Monument located 10.9 km away, among the most sought-after photographs for anyone visiting Pontianak.


Reasons to stay here

Verified reviews for this resort's food and dining options score it better than 87% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.

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Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

12 mentions

Housekeeping

5 mentions

Food & Dining

4 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Dining, drinking, and snacking
  • BBQ facilities
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Chapel
  • Concierge
  • Currency exchange
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Ironing facilities
  • Non-smoking
  • On-demand movies
  • Satellite/cable channels
  • Shower
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet

Location

Jl.Ahmad Yani II, Pontianak City Center, Pontianak, Indonesia, 78391
Very good
Location

7.5

Airports
  • Supadio Airport (PNK)
    7.9 km
  • Rahadi Osman Airport (KTG)
    203.6 km
Hospital or clinic
  • Apotek Dunia Sehat
    1.6 km
Shopping
  • Ayani Mega Mall
    4.6 km
Convenience store
  • Alfa Mart
    230 m
Cash withdrawal
  • ATM
    1.9 km

What's nearby

Popular landmarks
  • Masjid Raya Mujahidin
    500 m
  • Digulis Monument
    4.0 km
  • Ayani Mega Mall
    4.6 km
  • Museum Negeri Pontianak
    5.0 km
  • Betang House
    6.4 km
  • Keraton Kadriah
    6.7 km
  • Saint Joseph Cathedral
    7.3 km
  • Masjid Jami At
    7.8 km
  • Kapuas Square
    7.8 km
  • Equator Monument
    10.9 km
Nearby landmarks
  • Masjid Raya Mujahidin
    500 m
  • Paradisq Waterpark
    910 m
  • Mitra 5000
    1.6 km
  • Anggrek Swalayan
    1.6 km
  • Apotek Dunia Sehat
    1.6 km
  • RS TK II Kartika Husada
    1.8 km
  • XING MART
    1.8 km
  • Klinik Pengobatan
    2.4 km
  • Rumah Sakit Umum Daerah Dokter Soedarso
    2.6 km
  • BaseCamp
    2.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Gardenia Resort and Spa from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.9
Location7.5
Room comfort and quality8.0
Service8.3
Value for money8.1
High score for Pontianak
Rating
9+ Exceptional (58)
8-9 Excellent (35)
7-8 Very Good (62)
6-7 Good (25)
<6 Below Expectation (46)
Time of the year
Mar - May (40)
Jun - Aug (65)
Sep - Nov (65)
Dec - Feb (56)

Show reviews that mention 

Showing 226 verified guest comments
12345
10.0
Exceptional
Hayley from United Kingdom
Couple
Premier King Room
Stayed 1 night in September 2019

Nice short stay before flying out! ”

Me and my husband had been in Pontinak to visit family and had a short stop of stay We really loved our stay here and wished it was a little longer. The resort made us feel like we were back in Bali. Which is where we were flying to the next day. The resort had a lovely luxury, tropical feel to it. Free taxi service to the airport early in the morning the next day was a really nice appreciated touch! Will be staying again if we are ever back in Pontinak.

Reviewed September 27, 2019

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10.0
Exceptional
LARRY from United States
Couple
Terrace Suite Villa
Stayed 1 night in November 2019

Exceptional”

Love the staffs, they are friendly, kind, thoughtful and happy. Place is relaxing, clean, beautiful all around us.

Reviewed November 24, 2019

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10.0
Exceptional
LARRY from United States
Couple
Terrace Suite Villa
Stayed 1 night in November 2019

Great place, great food, great view, but most of all great people.”

Excellent service, great location close to airport.

Reviewed November 26, 2019

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10.0
Exceptional
LARRY from United States
Couple
Terrace Suite Villa
Stayed 4 nights in November 2019

Really love the place.”

The staffs and service were great. Keep up the good work. Definitely recommend this place.

Reviewed November 13, 2019

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10.0
Exceptional
Lim from Indonesia
Business traveler
Terrace Suite Villa
Stayed 1 night in October 2021

Nice Hotel”

Unique room.

Reviewed December 20, 2021

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9.6
Exceptional
Ricky from Indonesia
Family with young children
Premier King Room
Stayed 1 night in April 2022

Best for family”

Best for family holiday

Reviewed April 17, 2022

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8.0
Excellent
Ika from Indonesia
Couple
Terrace Suite Villa
Stayed 1 night in February 2020

close to airport, , free airport pick up/drop, helpful staff”

stay here as I need to go to airport early morning. hotel ambience was nice, all rooms were made by wood. they also have lotus pond . consists of 49 rooms, I chose the room with balcony. room was not new, but well maintained . refridgerator , aircon, water heater, all work well . breakfast was beyond my expectation : a lot of varieties, taste was good . restaurant itself opened from 6 am - 11 pm. room service runs 24 hours. staff hotel was helpful. Indri arranged the car rental for us to sight seeing Pontianak . as hotel provided airport pick up - drop, it was a big bonus for us , hence we didn't need to look for taxi from/to airport

Reviewed February 10, 2020

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10.0
Exceptional
Anita
Family with young children
Terrace Suite Villa
Stayed 1 night in January 2019

Exceptional”

Recommended

Reviewed January 15, 2019

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9.2
Exceptional
Brigitta from Indonesia
Solo traveler
Terrace Suite Villa
Stayed 1 night in March 2019

Good”

Good place

Reviewed November 27, 2019

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8.0
Excellent
KHOTIMAH from Indonesia
Family with young children
Family Suite Villa
Stayed 1 night in June 2019

85”

Clean up piring bekas makan tamu didepan cottage

Reviewed June 30, 2019

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7.6
Very good
Agung from Indonesia
Business traveler
Premier King Room
Stayed 3 nights in October 2020

Traditional ambience with wooden building”

traditional ambience, wooden building, quiet place, but too far away from town and other attractions, but close to Airport

Reviewed October 15, 2020

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7.6
Very good
Timothy from Indonesia
Family with teens
Family Bungalow
Stayed 4 nights in August 2019

Great place”

We are repeat visitors to the Gardenia. We really can relax there as a family.

Reviewed August 18, 2019

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6.8
Good
Shirley from Malaysia
Family with young children
Premier King Room
Stayed 1 night in June 2019

Nice resort with nature”

The ambiance of the resort is soothing, esp the lotus. The food too taste great at Papyrus coffee house. Free shuttle service to and fro airport is provided. Do arrange with the resort.

Reviewed June 09, 2019

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10.0
Exceptional
Antony from New Zealand
Family with teens
Premier King Room
Stayed 2 nights in August 2012

Highly rate this hotel and it's hospitaity”

Great hospitality, magical setting

The hospitality at this hotel is without a doubt he best I/we have experienced anywhere on my/our travels. The manager (Suambara)met us at the gate when we arrived, and farewelled us again as we left, dispite it being 6.30 am!! The staff at Gardenia Resort went out of their way (above & beyond) to ensure our stay in Pontianak was pleasant, and were extremely helpfull with arranging tours/drivers, and even booking & collecting our bus tickets back to Kuching/Sarawak ("all part of the service" Suambara told us). The resort itself was picturesque; tea-light candles flanking raised boardwalks between chalet's/rooms, ponds, and even a couple of well behaved ducks. Great destination for a couple, family, honeymoon, business or leisure. If and when we come back to Pontianak, we'll certainly stay here again! Thankyou to Suambara & his staff for a great stay.

Reviewed August 15, 2012

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9.7
Exceptional
elvy from Indonesia
Couple
Premier King Room
Stayed 4 nights in February 2014

Excellent service and great hotel/room”

Great service from the staff, larger room compare to other hotel, quite and convenience for staying

This is my 3rd time staying at gardenia and still want to go back if I visit Pontianak again. All beyond my expectation and it's been a wonderful experience every time I stay there. The staff known well the regular customer and therefore they provide a fast check in (not more than 5 min). I'm very satisfy with the room : it's clean, cozy, comfort and feel so relax thru the quite environment. The garden is well manage and provide a good view, even you can walk around the garden although the weather is hot (many trees around the side walk). I highly recommended gardenia for any purpose of stay. It will definitely provide unforgettable moment for you. So, try it......

Reviewed February 25, 2014

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7.7
Very good
larry from United States
Couple
Terrace Suite Villa
Stayed 1 night in November 2012

Beautiful Hotel next to the airport”

NIce air con room, great couples massages, close to airport

This one night rest stop was really just about preparing to go to see the orangutans on the Indonesian side of Borneo in the Tanjung Puting National Park of Central Kalimantan. We already acquired our Indonesian visas in Kota Kinabalu. We washed clothes, repacked our bags, and got massages. From arrived at Pontianak, Indonesia via Malaysian Airlines (a small prop plane) for one night and then on to Pangkalan Bun (Kal Star Airways-smaller prop) where we have arranged a 3-day boat trip up the river into the National Park jungles of Borneo. Our stop in Pontinank was short but sweet; at the Bali style Gardenia Resort and Spa. Located 5 minutes from the small airport we flew in at 9am and left the next morning at 7am. Leslie and I are a little apprehensive because of the heat and mosquitos that we experienced in Pontianak and are expecting it to be hotter and buggier in the jungle.

Reviewed January 10, 2013

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8.7
Excellent
William from United States
Couple
Terrace Suite Villa
Stayed 3 nights in December 2013

Always love staying at the Gardenia”

Great Staff, Comfortable Private Villas, Relaxing Spa

I have stayed at the Gardenia on a number of occasions and have never been disappointed, The villas are spacious, well decorated, and great value for money. The staff are so friendly and helpful. Nice quiet environment to just relax in, the spa is great! Also very close to the airport so easy to get in and out. Only downside, if you are looking to explore the city its a bit of a drive but nothing a taxi can't take care of. Best place in Pontianak

Reviewed April 28, 2014

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9.3
Exceptional
William from United States
Solo traveler
Terrace Suite Villa
Stayed 2 nights in September 2012

2nd stay, better than ever”

Great place to relax, amazing staff

This is my second stay at the Gardenia, and it was even better than my first. I can't say enough about the helpful and super friendly staff, they are amazing. I recomend the Gardenia to anyone travelling to or through Pontianak. The Terrace Villa Suites are so comfortable, and the large decks are excellent for relaxing in the equitorial sun.

Reviewed October 31, 2012

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8.7
Excellent
Kylie from United States
Couple
Terrace Suite Villa
Stayed 1 night in December 2012

Most beautiful hotel in Ponti”

gorgeous grounds

The Gardenia cannot be beaten in regards to its beauty in all of Pontianak. The gardens and rooms are very nice. The hotel is set far enough off the road that you can't hear traffic noise. It is quite a respite. Do note that it is not in the city (which we consider a good thing), so you cannot walk anywhere from the hotel. The breakfast leaves much to be desired for a Westerner. You may want to ask for your scrambled eggs plain (with no tomatoes, mushrooms or onions) if that is what you prefer.

Reviewed December 14, 2012

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9.7
Exceptional
Dzmitry from Belarus
Couple
Stayed 3 nights in March 2012

Great value for money. Excellent stuff. Nice rooms”

Great value for money. Excellent stuff. Nice rooms and exterior.

we stayed in gardenia for 4 nights. and it was great. the place is very quiet and relaxing. the service is extremely good. most of all i liked aruma spa: wide choice of treatments for good price.the most expensive is . gardenia is situated near airport so it is far to the city. you can go to city only by taxi. there is no public transport. we rented a car with driver (3 hours for 225.000). there is taman fantasia park with attractions for kids and swimming pools within the facilities. we'd like to say thank very much to the manager suambara for his help and attention to us. we enjoyed a lot staying in gardenia. terima kasih.

Reviewed April 19, 2012

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