7.8
Very good
/10
(326 reviews)See what guests said
Housekeeping2
Breakfast1
Garden1
See map
7.3
Very good
Location rating score
Very good location
Parking
FREE
Popular landmarks
Masjid Raya Mujahidin 500 m
Digulis Monument 4.03 km
Ayani Mega Mall 4.64 km
Museum Negeri Pontianak 5.04 km
Betang House 6.4 km
Keraton Kadriah 6.66 km
Saint Joseph Cathedral 7.25 km
Masjid Jami At 7.75 km
Kapuas Square 7.82 km
Equator Monument 10.95 km
Nearby landmarks
Masjid Raya Mujahidin 500 m
Paradisq Waterpark 910 m
Tanjungpura University Hospital 3.76 km
Pontianak City Sight Seeing 3.79 km
Digulis Monument 4.03 km
Ayani Mega Mall 4.64 km
Museum Negeri Pontianak 5.04 km
Bhayangkara Pontianak Hospital 6.35 km
Betang House 6.4 km
Keraton Kadriah 6.66 km
Gardenia Resort and Spa

"The best in pontianak so far.the staff are friendly and the facilities are good."

lydia - June 9, 2017

Premier King Room - Bed Gardenia Resort and Spa
Interior view Gardenia Resort and Spa
Interior view Gardenia Resort and Spa
See all 28 photos
Removed from saved list
4-star Resort
Free Wi-Fi

Gardenia Resort and Spa

Jl.Ahmad Yani II, Pontianak City Center, Pontianak, Indonesia, 78391 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Swimming pool [outdoor]
Property highlightsRead all 326 reviews
Exceptional reputation
Recommended by 90% of guests
Excellent service
8.2 rating for service
Excellent comfort
8.0 room quality and comfort
Very good cleanliness
7.8 rating for cleanliness

Excellent service, great location close to airport.

LARRY A. | November 26, 2019

  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Room service [24-hour]

Your dates are popular among travelersUsers are booking a place in Pontianak every 22 minutes on Agoda.com
Value for money7.9
Distance to city center15 km
Location rating7.3
Nearest airportSupadio Airport (PNK)
Distance to airport7.9 km

Rooms available at Gardenia Resort and Spa

8.0
Very good
Room comfort & quality
Terrace Suite Villa
Terrace Suite Villa
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Executive Bungalow
Executive Bungalow
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 2 single beds & 1 queen bed
Enter dates to see prices
Premier Double or Twin Room
Premier Double or Twin Room
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Premier King Room
Premier King Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Bungalow with Terrace
Bungalow with Terrace
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Family Suite Villa
Family Suite Villa
...
  • Room size: 83 m²/893 ft²
  • Garden view
  • 1 double bed
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Gardenia Suite Villa
Gardenia Suite Villa
...
  • Room size: 133 m²/1432 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Twin Room
Premier Twin Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
Enter dates to see prices
Family Bungalow
Family Bungalow
...
  • Room size: 82 m²/883 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Bungalow with Terrace
Bungalow with Terrace
...
  • Room size: 62 m²/667 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Gardenia Resort and Spa?

Check-in is from 1:00 PM, and check-out is until 1:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Gardenia Resort and Spa?

Gardenia Resort and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Gardenia Resort and Spa also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Gardenia Resort and Spa has a car park available for guests. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Gardenia Resort and Spa?

Gardenia Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Gardenia Resort and Spa

  • 8.0
    Very good

    "Hotel ambience was nice, all rooms were made by wood."

    Ika

    |

    February 10, 2020

  • 8.0
    Very good

    "Refridgerator , aircon, water heater, all work well ."

    Ika

    |

    February 10, 2020

  • 7.6
    Very good

    "Best place to relax and feel the nature, garden view."

    Pauleni

    |

    September 4, 2017

Property ranking|Compared to 50 Pontianak properties
See all rankings
Room comfort score
8.0/10
Room size
72 sqm.
Review score - United States
8.9/10
Service score
8.2/10
Better than
98
%
of Pontianak properties
Bigger than
98
%
of Pontianak properties
Better than
96
%
of Pontianak properties
Better than
78
%
of Pontianak properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
7.8
Very good
326 reviews
Cleanliness
7.8
Facilities
7.8
Location
7.3
Read all reviews >
What travelers say they love:
Love the terrace as it is spacious and high ceiling.definite...
Pauleni from Malaysia
Family with older children
More about Gardenia Resort and Spa

More about Gardenia Resort and Spa

Situated near the heart of Pontianak, this cozy venue makes a resting spot for those seeking serenity in this quiet part of the country. Gardenia Resort and Spa offers contemporary guestrooms, each set with standard amenities as well as toiletries. For leisure conveniences, the hotel is facilitated with laundry service, coffee shops, room service, Wi-Fi, tour arrangements, as well as meeting rooms. In order to enhance the relaxing process, houseguests may arrange a massage session, have a peaceful stroll down the beautiful garden, or simply have a swim in the outdoor pool. With such accommodation and services, it's no wonder past guests keep returning to Gardenia Resort and Spa.

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Most talked about facilities

Breakfast
12 mentions
Housekeeping
5 mentions
Food & Dining
4 mentions
Swimming Pool
2 mentions

What they offer

6.8
Good

"The ambiance of the resort is soothing, esp the lotus."

Shirley L.

|

June 9, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Restaurants on site

Papyrus Restaurant
Cuisine:Indonesian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Gardenia Resort and Spa from real guests

Overall rating
7.8
Very good
From 326 reviews
8.2Service
8.0Room comfort and quality
7.9Value for money
Agoda Reviews (277)Booking.com Reviews (49)
Rating via Agoda7.8
/
10
Cleanliness7.8
Facilities7.8
Location7.3
Room comfort and quality8.0
Service8.2
Value for money7.9
High score for Pontianak
Rating
9+ Exceptional (48)
8-9 Excellent (34)
7-8 Very Good (59)
6-7 Good (24)
<6 Below Expectation (45)
Time of the year
Mar - May (35)
Jun - Aug (64)
Sep - Nov (57)
Dec - Feb (54)
Don't miss out!Users are booking a place in Pontianak every 22 minutes on Agoda.com
All guests (277)
All room types
All languages

Show reviews that mention 

Showing 210 verified guest comments
12345
10.0
Exceptional
Antony from New Zealand
Family with teens
Premier King Room
Stayed 2 nights in August 2012

Highly rate this hotel and it's hospitaity”

Great hospitality, magical setting

The hospitality at this hotel is without a doubt he best I/we have experienced anywhere on my/our travels. The manager (Suambara)met us at the gate when we arrived, and farewelled us again as we left, dispite it being 6.30 am!! The staff at Gardenia Resort went out of their way (above & beyond) to ensure our stay in Pontianak was pleasant, and were extremely helpfull with arranging tours/drivers, and even booking & collecting our bus tickets back to Kuching/Sarawak ("all part of the service" Suambara told us). The resort itself was picturesque; tea-light candles flanking raised boardwalks between chalet's/rooms, ponds, and even a couple of well behaved ducks. Great destination for a couple, family, honeymoon, business or leisure. If and when we come back to Pontianak, we'll certainly stay here again! Thankyou to Suambara & his staff for a great stay.

Reviewed August 15, 2012
9.7
Exceptional
elvy from Indonesia
Couple
Premier King Room
Stayed 4 nights in February 2014

Excellent service and great hotel/room”

Great service from the staff, larger room compare to other hotel, quite and convenience for staying

This is my 3rd time staying at gardenia and still want to go back if I visit Pontianak again. All beyond my expectation and it's been a wonderful experience every time I stay there. The staff known well the regular customer and therefore they provide a fast check in (not more than 5 min). I'm very satisfy with the room : it's clean, cozy, comfort and feel so relax thru the quite environment. The garden is well manage and provide a good view, even you can walk around the garden although the weather is hot (many trees around the side walk). I highly recommended gardenia for any purpose of stay. It will definitely provide unforgettable moment for you. So, try it......

Reviewed February 25, 2014
7.7
Very good
larry from United States
Couple
Terrace Suite Villa
Stayed 1 night in November 2012

Beautiful Hotel next to the airport”

NIce air con room, great couples massages, close to airport

This one night rest stop was really just about preparing to go to see the orangutans on the Indonesian side of Borneo in the Tanjung Puting National Park of Central Kalimantan. We already acquired our Indonesian visas in Kota Kinabalu. We washed clothes, repacked our bags, and got massages. From arrived at Pontianak, Indonesia via Malaysian Airlines (a small prop plane) for one night and then on to Pangkalan Bun (Kal Star Airways-smaller prop) where we have arranged a 3-day boat trip up the river into the National Park jungles of Borneo. Our stop in Pontinank was short but sweet; at the Bali style Gardenia Resort and Spa. Located 5 minutes from the small airport we flew in at 9am and left the next morning at 7am. Leslie and I are a little apprehensive because of the heat and mosquitos that we experienced in Pontianak and are expecting it to be hotter and buggier in the jungle.

Reviewed January 10, 2013
8.7
Excellent
William from United States
Couple
Terrace Suite Villa
Stayed 3 nights in December 2013

Always love staying at the Gardenia”

Great Staff, Comfortable Private Villas, Relaxing Spa

I have stayed at the Gardenia on a number of occasions and have never been disappointed, The villas are spacious, well decorated, and great value for money. The staff are so friendly and helpful. Nice quiet environment to just relax in, the spa is great! Also very close to the airport so easy to get in and out. Only downside, if you are looking to explore the city its a bit of a drive but nothing a taxi can't take care of. Best place in Pontianak

Reviewed April 28, 2014
9.3
Exceptional
William from United States
Solo traveler
Terrace Suite Villa
Stayed 2 nights in September 2012

2nd stay, better than ever”

Great place to relax, amazing staff

This is my second stay at the Gardenia, and it was even better than my first. I can't say enough about the helpful and super friendly staff, they are amazing. I recomend the Gardenia to anyone travelling to or through Pontianak. The Terrace Villa Suites are so comfortable, and the large decks are excellent for relaxing in the equitorial sun.

Reviewed October 31, 2012
8.7
Excellent
Kylie from United States
Couple
Terrace Suite Villa
Stayed 1 night in December 2012

Most beautiful hotel in Ponti”

gorgeous grounds

The Gardenia cannot be beaten in regards to its beauty in all of Pontianak. The gardens and rooms are very nice. The hotel is set far enough off the road that you can't hear traffic noise. It is quite a respite. Do note that it is not in the city (which we consider a good thing), so you cannot walk anywhere from the hotel. The breakfast leaves much to be desired for a Westerner. You may want to ask for your scrambled eggs plain (with no tomatoes, mushrooms or onions) if that is what you prefer.

Reviewed December 14, 2012
9.7
Exceptional
Dzmitry from Belarus
Couple
Stayed 1 night in March 2012

Recommended”

Great value for money. Excellent stuff. Nice rooms and exterior.

We stayed in Gardenia for 4 nights. And it was great. The place is very quiet and relaxing. The service is extremely good. Most of all I liked Aruma spa: wide choice of treatments for good price.The most expensive is 275.000. Gardenia is situated near airport so it is far to the city. You can go to city only by taxi. There is no public transport. We rented a car with driver (3 hours for 225.000). There is Taman Fantasia park with attractions for kids and swimming pools within the facilities. We'd like to say thank very much to the manager Suambara for his help and attention to us. We enjoyed a lot staying in Gardenia. Terima kasih.

Reviewed March 19, 2012
9.7
Exceptional
Dzmitry from Belarus
Couple
Stayed 3 nights in March 2012

Great value for money. Excellent stuff. Nice rooms”

Great value for money. Excellent stuff. Nice rooms and exterior.

we stayed in gardenia for 4 nights. and it was great. the place is very quiet and relaxing. the service is extremely good. most of all i liked aruma spa: wide choice of treatments for good price.the most expensive is . gardenia is situated near airport so it is far to the city. you can go to city only by taxi. there is no public transport. we rented a car with driver (3 hours for 225.000). there is taman fantasia park with attractions for kids and swimming pools within the facilities. we'd like to say thank very much to the manager suambara for his help and attention to us. we enjoyed a lot staying in gardenia. terima kasih.

Reviewed April 19, 2012
7.7
Very good
Kayti from United Kingdom
Solo traveler
Premier King Room
Stayed 2 nights in March 2013

Gardenia gateway to West Kalimantan”

Location: Price: Comfort

The Gardenia Resort and Spa provides a calm oasis gateway to the city of Pontianak and the exploration of West Kalimantan. Our stay there provided us with a great arrival spot and then, on return, a place to relax and recover after our journey.The staff are more than helpful, the rooms are spacious and comfortable and we are planning to return with a group ext time and take advantage of the water park and hte activities offered.

Reviewed March 14, 2013
7.7
Very good
SIU from Malaysia
Group
Premier King Room
Stayed 2 nights in June 2012

A Quiet Haven To Pamper Yourself”

Friendlly Staff, Good Food and Great Massage

About 15 minutes to downtown Pontianak city, this quiet resort offers spa quality shampoo, shower gel and lotion. Great for my sensitive and thinning scalp to my surprise. There is ample parking space and the ambience is relaxing. The resort setting is like within a country garden. The resort has great food and offers several spa treatments at bargain prices. The Aruna Signature body treatment is a real bargain. There is also a theme park adjacent to the resort - great for kids.

Reviewed June 07, 2012
10.0
Exceptional
Dinna from Indonesia
Family with teens
Premier King Room
Stayed 1 night in October 2011

Best Hotel in Pontianak”

everything

it is a very nice place to stay in pontianak. it's different than the other hotels (those in pontianak). the service is so nice and friendly. it is also very romantic and beautiful in the evening. it was a great time for staying there!

Reviewed November 21, 2011
10.0
Exceptional
Mark from United States
Solo traveler
Stayed 1 night in March 2012

Awesome Hotel!”

great room, comfy bed, good price, great restaurant, great massage

i loved staying here. every time i come to pontianak i will stay at this hotel! the staff were so friendly and helpful, and the massage was great. this is absolutely a beautiful resort!!

Reviewed April 01, 2012
10.0
Exceptional
Kate from Australia
Couple
Premier King Room
Stayed 1 night in September 2012

Beautiful resort with fantastic service”

Beautiful resort located in Pontianak on spacious immaculately maintained grounds with beautiful clean and spacious rooms and fantastic staff

Our rooms were beautiful- spacious, clean and well decorated. The grounds of the resort are beautifully maintained and the staff here provide fantastic service and are extremely friendly and helpful. Breakfast was fabulous- fresh and beautiful food made fresh to order and other meals were great too- especially with room service. Rooms have cable TV and the resort offers a great restaurant, travel assistance, and a day spa with massage and other pamper packages at reasonable prices. The resort is close by the airport and staff are only too happy to help with travel arrangements. Would definitely recommend this resort to other travellers. We had a fantastic trip and thoroughly enjoyed our stay.

Reviewed September 27, 2012
9.0
Exceptional
William from United States
Couple
Terrace Suite Villa
Stayed 1 night in September 2012

Relaxing”

Very Quiet, Amazing Staff, Great Spa

I have stayed here a number of times and it keeps getting better and better. The staff are all super friendly and very helpful. The villas are great, very big, clean, well furnished, excellent to relax. Nice big balconies provide a great place to sit and listen to music and just chill. The spa is also very very nice, well set up and professional. Can't say enough good things about the Gardenia, I will be returning asap.

Reviewed June 30, 2013
8.0
Excellent
Felix from Indonesia
Group
Stayed 1 night in February 2012

Great Resort”

Very Clean

nice atmosphere, and friendly people made ​​gardenia as the best place in pontianak. for family, the kids should also find this hotel enjoyable as it has a small amusement park called taman fantasia (including a big swimming pool) built within the facilities.

Reviewed February 18, 2012
7.7
Very good
SIE from Indonesia
Couple
Premier King Room
Stayed 1 night in February 2013

Nice hotel with big rooms”

Big room and nice view

This cottage type for any rooms at Gardenia Resort and Spa has a quite big room and great nice view. Suitable for younger couple to come and stay here, even just come and stay for a night. In the evening, you can take a walk around Gardenia Resort and Spa and Taman Fantasia with your partner and take some nice pics with nice view.

Reviewed February 16, 2013
8.7
Excellent
Lidya from Indonesia
Family with young children
Terrace Suite Villa
Stayed 2 nights in July 2012

lovely hotel”

unique design

choose this hotel because of the design. it was unique and the only one in pontianak city. we love the stay. my kids were very happy and asking for another stay next time.

Reviewed July 07, 2012
9.7
Exceptional
dhimas from Indonesia
Couple
Premier King Room
Stayed 1 night in August 2012

A "Must Stay" Leisure Hotel in Pontianak”

The service was faultless and genuinely friendly-exceeded our expectations

exceeded our expectations. from the moment we arrived. the gardens are magnificent, perfectly set out and absolutely beautiful. the room is large enough to live in and the bathroom is clean. the service was faultless and genuinely friendly. the food is absolutely fantastic and the spa was amazing. the resort conducts weekly fogging of garden areas and exterior to prevent discomfort of guests by mosquitoes. it generally keeps mosquito presence to an acceptable level. neighboring themed park seems to have just finished performing maintenance. we honestly cannot think of anything which did not exceed our expectations!

Reviewed August 15, 2012
10.0
Exceptional
Trina from United States
Couple
Terrace Suite Villa
Stayed 1 night in June 2018

Best place to stay in all of Indonesia!”

I love the Gardenia. I have stayed here once before, but was even more impressed coming back several years later. The location is great for airport travelers, and the setting is so beautiful and peaceful. The staff are incredibly helpful, and it is the most luxurious and comfortable place I have stayed in the whole country.

Reviewed June 23, 2018
8.7
Excellent
William from United States
Solo traveler
Terrace Suite Villa
Stayed 2 nights in June 2012

I love this place”

Villa was great, price is amazing, service was top notch, spa is excellent

i can't say enough about this place, very peaceful, the villa suites are excellent, perfect for a couple looking to just relax on the deck and chill out. the staff was super nice, food was good, spa service was wonderful and reasonably priced. the attatched waterpark was a bit of a disappointment but the villa and service made up for it. planning another stay here in about 2 weeks, can't wait to get back. side note, not really much to do around the resort, so if you are there plan a car into town, but really the few days relaxing was quite nice!

Reviewed September 08, 2012
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  • Very good location
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