"The best in pontianak so far.the staff are friendly and the facilities are good."
lydia - June 9, 2017
Excellent service, great location close to airport.
LARRY A. | November 26, 2019
Free airport transfer
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||7.9|
|Distance to city center||15 km|
|Nearest airport||Supadio Airport (PNK)|
|Distance to airport||7.9 km|
Check-in is from 1:00 PM, and check-out is until 1:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Gardenia Resort and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Gardenia Resort and Spa also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Gardenia Resort and Spa has a car park available for guests. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Pontianak with private transportation, the hotel can arrange car rental for you.
Gardenia Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Hotel ambience was nice, all rooms were made by wood."
February 10, 2020
"Refridgerator , aircon, water heater, all work well ."
February 10, 2020
"Best place to relax and feel the nature, garden view."
September 4, 2017
Situated near the heart of Pontianak, this cozy venue makes a resting spot for those seeking serenity in this quiet part of the country. Gardenia Resort and Spa offers contemporary guestrooms, each set with standard amenities as well as toiletries. For leisure conveniences, the hotel is facilitated with laundry service, coffee shops, room service, Wi-Fi, tour arrangements, as well as meeting rooms. In order to enhance the relaxing process, houseguests may arrange a massage session, have a peaceful stroll down the beautiful garden, or simply have a swim in the outdoor pool. With such accommodation and services, it's no wonder past guests keep returning to Gardenia Resort and Spa.
"The ambiance of the resort is soothing, esp the lotus."
June 9, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Gardenia Resort and Spa
Pontianak City Center
Pontianak City Center
Pontianak City Center
Pontianak City Center
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Highly rate this hotel and it's hospitaity”
The hospitality at this hotel is without a doubt he best I/we have experienced anywhere on my/our travels. The manager (Suambara)met us at the gate when we arrived, and farewelled us again as we left, dispite it being 6.30 am!! The staff at Gardenia Resort went out of their way (above & beyond) to ensure our stay in Pontianak was pleasant, and were extremely helpfull with arranging tours/drivers, and even booking & collecting our bus tickets back to Kuching/Sarawak ("all part of the service" Suambara told us). The resort itself was picturesque; tea-light candles flanking raised boardwalks between chalet's/rooms, ponds, and even a couple of well behaved ducks. Great destination for a couple, family, honeymoon, business or leisure. If and when we come back to Pontianak, we'll certainly stay here again! Thankyou to Suambara & his staff for a great stay.
Excellent service and great hotel/room”
This is my 3rd time staying at gardenia and still want to go back if I visit Pontianak again. All beyond my expectation and it's been a wonderful experience every time I stay there. The staff known well the regular customer and therefore they provide a fast check in (not more than 5 min). I'm very satisfy with the room : it's clean, cozy, comfort and feel so relax thru the quite environment. The garden is well manage and provide a good view, even you can walk around the garden although the weather is hot (many trees around the side walk). I highly recommended gardenia for any purpose of stay. It will definitely provide unforgettable moment for you. So, try it......
Beautiful Hotel next to the airport”
This one night rest stop was really just about preparing to go to see the orangutans on the Indonesian side of Borneo in the Tanjung Puting National Park of Central Kalimantan. We already acquired our Indonesian visas in Kota Kinabalu. We washed clothes, repacked our bags, and got massages. From arrived at Pontianak, Indonesia via Malaysian Airlines (a small prop plane) for one night and then on to Pangkalan Bun (Kal Star Airways-smaller prop) where we have arranged a 3-day boat trip up the river into the National Park jungles of Borneo. Our stop in Pontinank was short but sweet; at the Bali style Gardenia Resort and Spa. Located 5 minutes from the small airport we flew in at 9am and left the next morning at 7am. Leslie and I are a little apprehensive because of the heat and mosquitos that we experienced in Pontianak and are expecting it to be hotter and buggier in the jungle.
Always love staying at the Gardenia”
I have stayed at the Gardenia on a number of occasions and have never been disappointed, The villas are spacious, well decorated, and great value for money. The staff are so friendly and helpful. Nice quiet environment to just relax in, the spa is great! Also very close to the airport so easy to get in and out. Only downside, if you are looking to explore the city its a bit of a drive but nothing a taxi can't take care of. Best place in Pontianak
2nd stay, better than ever”
This is my second stay at the Gardenia, and it was even better than my first. I can't say enough about the helpful and super friendly staff, they are amazing. I recomend the Gardenia to anyone travelling to or through Pontianak. The Terrace Villa Suites are so comfortable, and the large decks are excellent for relaxing in the equitorial sun.
Most beautiful hotel in Ponti”
The Gardenia cannot be beaten in regards to its beauty in all of Pontianak. The gardens and rooms are very nice. The hotel is set far enough off the road that you can't hear traffic noise. It is quite a respite. Do note that it is not in the city (which we consider a good thing), so you cannot walk anywhere from the hotel. The breakfast leaves much to be desired for a Westerner. You may want to ask for your scrambled eggs plain (with no tomatoes, mushrooms or onions) if that is what you prefer.
We stayed in Gardenia for 4 nights. And it was great. The place is very quiet and relaxing. The service is extremely good. Most of all I liked Aruma spa: wide choice of treatments for good price.The most expensive is 275.000. Gardenia is situated near airport so it is far to the city. You can go to city only by taxi. There is no public transport. We rented a car with driver (3 hours for 225.000). There is Taman Fantasia park with attractions for kids and swimming pools within the facilities. We'd like to say thank very much to the manager Suambara for his help and attention to us. We enjoyed a lot staying in Gardenia. Terima kasih.
Great value for money. Excellent stuff. Nice rooms”
we stayed in gardenia for 4 nights. and it was great. the place is very quiet and relaxing. the service is extremely good. most of all i liked aruma spa: wide choice of treatments for good price.the most expensive is . gardenia is situated near airport so it is far to the city. you can go to city only by taxi. there is no public transport. we rented a car with driver (3 hours for 225.000). there is taman fantasia park with attractions for kids and swimming pools within the facilities. we'd like to say thank very much to the manager suambara for his help and attention to us. we enjoyed a lot staying in gardenia. terima kasih.
Gardenia gateway to West Kalimantan”
The Gardenia Resort and Spa provides a calm oasis gateway to the city of Pontianak and the exploration of West Kalimantan. Our stay there provided us with a great arrival spot and then, on return, a place to relax and recover after our journey.The staff are more than helpful, the rooms are spacious and comfortable and we are planning to return with a group ext time and take advantage of the water park and hte activities offered.
A Quiet Haven To Pamper Yourself”
About 15 minutes to downtown Pontianak city, this quiet resort offers spa quality shampoo, shower gel and lotion. Great for my sensitive and thinning scalp to my surprise. There is ample parking space and the ambience is relaxing. The resort setting is like within a country garden. The resort has great food and offers several spa treatments at bargain prices. The Aruna Signature body treatment is a real bargain. There is also a theme park adjacent to the resort - great for kids.
Best Hotel in Pontianak”
it is a very nice place to stay in pontianak. it's different than the other hotels (those in pontianak). the service is so nice and friendly. it is also very romantic and beautiful in the evening. it was a great time for staying there!
i loved staying here. every time i come to pontianak i will stay at this hotel! the staff were so friendly and helpful, and the massage was great. this is absolutely a beautiful resort!!
Beautiful resort with fantastic service”
Our rooms were beautiful- spacious, clean and well decorated. The grounds of the resort are beautifully maintained and the staff here provide fantastic service and are extremely friendly and helpful. Breakfast was fabulous- fresh and beautiful food made fresh to order and other meals were great too- especially with room service. Rooms have cable TV and the resort offers a great restaurant, travel assistance, and a day spa with massage and other pamper packages at reasonable prices. The resort is close by the airport and staff are only too happy to help with travel arrangements. Would definitely recommend this resort to other travellers. We had a fantastic trip and thoroughly enjoyed our stay.
I have stayed here a number of times and it keeps getting better and better. The staff are all super friendly and very helpful. The villas are great, very big, clean, well furnished, excellent to relax. Nice big balconies provide a great place to sit and listen to music and just chill. The spa is also very very nice, well set up and professional. Can't say enough good things about the Gardenia, I will be returning asap.
nice atmosphere, and friendly people made gardenia as the best place in pontianak. for family, the kids should also find this hotel enjoyable as it has a small amusement park called taman fantasia (including a big swimming pool) built within the facilities.
Nice hotel with big rooms”
This cottage type for any rooms at Gardenia Resort and Spa has a quite big room and great nice view. Suitable for younger couple to come and stay here, even just come and stay for a night. In the evening, you can take a walk around Gardenia Resort and Spa and Taman Fantasia with your partner and take some nice pics with nice view.
choose this hotel because of the design. it was unique and the only one in pontianak city. we love the stay. my kids were very happy and asking for another stay next time.
A "Must Stay" Leisure Hotel in Pontianak”
exceeded our expectations. from the moment we arrived. the gardens are magnificent, perfectly set out and absolutely beautiful. the room is large enough to live in and the bathroom is clean. the service was faultless and genuinely friendly. the food is absolutely fantastic and the spa was amazing. the resort conducts weekly fogging of garden areas and exterior to prevent discomfort of guests by mosquitoes. it generally keeps mosquito presence to an acceptable level. neighboring themed park seems to have just finished performing maintenance. we honestly cannot think of anything which did not exceed our expectations!
Best place to stay in all of Indonesia!”
I love the Gardenia. I have stayed here once before, but was even more impressed coming back several years later. The location is great for airport travelers, and the setting is so beautiful and peaceful. The staff are incredibly helpful, and it is the most luxurious and comfortable place I have stayed in the whole country.
I love this place”
i can't say enough about this place, very peaceful, the villa suites are excellent, perfect for a couple looking to just relax on the deck and chill out. the staff was super nice, food was good, spa service was wonderful and reasonably priced. the attatched waterpark was a bit of a disappointment but the villa and service made up for it. planning another stay here in about 2 weeks, can't wait to get back. side note, not really much to do around the resort, so if you are there plan a car into town, but really the few days relaxing was quite nice!