Gardenia Resort and Spa

Gardenia Resort and Spa

Jl.Ahmad Yani II, Pontianak City Center, Pontianak, Indonesia, 78391
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Premiere Villa - Bed Gardenia Resort and Spa
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    Interior view Gardenia Resort and Spa
    Interior view Gardenia Resort and Spa
    Swimming pool Gardenia Resort and Spa
    Premiere Villa - Bed Gardenia Resort and Spa
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     Gardenia Resort and Spa

    Gardenia Resort and Spa Reviews

    7.7
    Very good
    /10
    (231 reviews)See what guests said
    4.0
    Review score

    "Pros: quiet and peaceful."

    DETTA

    -

    December 20, 2018

    8.1
    Excellent service
    Recommended by 88% of guests

    Things you’ll love about Gardenia Resort and Spa

    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    This property is in high demand!Last booked 4 hours ago
    Very good
    Location
    7.2
    See map
    Very good location
    Value for money7.8
    Distance to city center15 km
    Location rating7.2
    Nearest airportSupadio Airport (PNK)
    Distance to airport7.9 km

    Rooms available at Gardenia Resort and Spa

    8.0
    Very good
    Room comfort & quality
    Terrace Suite Villa
    Terrace Suite Villa
    ...
    • Room size: 62 m²/667 ft²
    • Garden view
    • 1 double bed
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    Premiere Villa
    Premiere Villa
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 1 king bed or 2 single beds
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    Family suite villa
    Family suite villa
    ...
    • Room size: 83 m²/893 ft²
    • Garden view
    • 1 double bed
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    Gardenia Suite Villa
    Gardenia Suite Villa
    ...
    • Room size: 133 m²/1432 ft²
    • Garden view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Single Superior
    Single Superior
    ...
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      Double Or Twin Executive
      Double Or Twin Executive
      ...
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        Double Or Twin Deluxe
        Double Or Twin Deluxe
        ...
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          Double Or Twin Superior
          Double Or Twin Superior
          ...
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            Single Deluxe
            Single Deluxe
            ...
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              Basic Villa
              Basic Villa
              ...
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                Have a question for Gardenia Resort and Spa?

                What people love about Gardenia Resort and Spa

                • 10.0
                  Exceptional

                  "Staff very friendly."

                  ellyana

                  |

                  June 14, 2018

                • 10.0
                  Exceptional

                  "Breakfast also great."

                  ellyana

                  |

                  June 14, 2018

                • 7.6
                  Very good

                  "The rooms are spacious."

                  Simon

                  |

                  July 11, 2016

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                More about Gardenia Resort and Spa

                More about Gardenia Resort and Spa

                8.8
                Excellent

                "Overall great value."

                Shirley L.

                |

                July 27, 2017

                An overview

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                What they offer

                8.4
                Excellent

                "The best in pontianak so far.the staff are friendly and the..."

                lydia

                |

                June 9, 2017

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Reviews of Gardenia Resort and Spa from real guests

                Agoda Reviews (231)Booking.com Reviews (78)
                7.7
                /
                10
                Cleanliness7.7
                Facilities7.6
                Location7.2
                Room comfort and quality8.0
                Service8.1
                Value for money7.8
                Provided by verified guests of Agoda
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                All guests (231)
                All room types

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                Showing 191 verified guest comments
                12345
                10.0
                Exceptional
                ellyana from Malaysia
                Group
                Premiere Villa
                Stayed 1 night in September 2017

                Big Room”

                We ask for an extra bed because we were the group of 3 when we open the door!!! The bed can handle 4 people. Oh man! Bathroom so great. Staff very friendly. Breakfast also great. I definitely will go back.

                Reviewed June 14, 2018
                8.8
                Excellent
                Shirley from Malaysia
                Family with young children
                Premiere Villa
                Stayed 2 nights in June 2017

                Resort holiday”

                The resort has beautiful landscape despite d lack of maintenance, however it still feels peaceful. The simple water park is adjoined to the resort, there r bicycles for rent n food is ok. Overall great value. A 15-25 min. Taxi ride to Ayani Mall w eateries like Texas Chicken, A&w, KFC n others.

                Reviewed July 27, 2017
                8.4
                Excellent
                Yee from Malaysia
                Family with teens
                Terrace Suite Villa
                Stayed 1 night in January 2017

                Nice and quiet place but far”

                NIce surrounding, unique design, spacious rooms, but being made of woods, i guess temperature changes causing some strange sounds due to material expansion and contractions, hope this can be solved in the future. Location of this hotel is far away from city centre, have to travel by car to find foods, was tsaying only one night, dont really have chance to enjoy the facilities, but look foward to play in the waterpark in the future. The waterpark is said to be open to public, hope that the hotel will make it exclusive to the guests only. And being in such an inconvenient location, price has to be more reasonable.

                Reviewed February 15, 2017
                9.7
                Exceptional
                SUZILLAH from Malaysia
                Group
                Terrace Suite Villa
                Stayed 2 nights in August 2014

                LOVE IT!”

                Spa, food, hotel surrounding

                I love it! I wouldn't mind staying here in my next visit. This hotel also provide tourist guide with reasonable price, free pickup from and to the airport, friendly staff, restaurant, and discount on spa for hotel guest. I would recommend my family and friends to stay here.

                Reviewed November 21, 2014
                8.7
                Excellent
                William from United States
                Couple
                Terrace Suite Villa
                Stayed 3 nights in December 2013

                Always love staying at the Gardenia”

                Great Staff, Comfortable Private Villas, Relaxing Spa

                I have stayed at the Gardenia on a number of occasions and have never been disappointed, The villas are spacious, well decorated, and great value for money. The staff are so friendly and helpful. Nice quiet environment to just relax in, the spa is great! Also very close to the airport so easy to get in and out. Only downside, if you are looking to explore the city its a bit of a drive but nothing a taxi can't take care of. Best place in Pontianak

                Reviewed April 28, 2014
                9.0
                Exceptional
                William from United States
                Couple
                Terrace Suite Villa
                Stayed 1 night in September 2012

                Relaxing”

                Very Quiet, Amazing Staff, Great Spa

                I have stayed here a number of times and it keeps getting better and better. The staff are all super friendly and very helpful. The villas are great, very big, clean, well furnished, excellent to relax. Nice big balconies provide a great place to sit and listen to music and just chill. The spa is also very very nice, well set up and professional. Can't say enough good things about the Gardenia, I will be returning asap.

                Reviewed June 30, 2013
                9.3
                Exceptional
                William from United States
                Couple
                Terrace Suite Villa
                Stayed 2 nights in December 2012

                Still the best place in Pontianak”

                Service is key here, the staff is amazing

                I've stayed at the Gardenia a number of times and every time i return it just keeps getting better. The villas and surroundings are excellent, very quiet and relaxed. I will definetely be returning here asap.

                Reviewed March 07, 2013
                9.3
                Exceptional
                William from United States
                Solo traveler
                Terrace Suite Villa
                Stayed 2 nights in September 2012

                2nd stay, better than ever”

                Great place to relax, amazing staff

                This is my second stay at the Gardenia, and it was even better than my first. I can't say enough about the helpful and super friendly staff, they are amazing. I recomend the Gardenia to anyone travelling to or through Pontianak. The Terrace Villa Suites are so comfortable, and the large decks are excellent for relaxing in the equitorial sun.

                Reviewed October 31, 2012
                8.7
                Excellent
                William from United States
                Solo traveler
                Terrace Suite Villa
                Stayed 2 nights in June 2012

                I love this place”

                Villa was great, price is amazing, service was top notch, spa is excellent

                i can't say enough about this place, very peaceful, the villa suites are excellent, perfect for a couple looking to just relax on the deck and chill out. the staff was super nice, food was good, spa service was wonderful and reasonably priced. the attatched waterpark was a bit of a disappointment but the villa and service made up for it. planning another stay here in about 2 weeks, can't wait to get back. side note, not really much to do around the resort, so if you are there plan a car into town, but really the few days relaxing was quite nice!

                Reviewed September 08, 2012
                9.7
                Exceptional
                dhimas from Indonesia
                Couple
                Premiere Villa
                Stayed 1 night in August 2012

                A "Must Stay" Leisure Hotel in Pontianak”

                The service was faultless and genuinely friendly-exceeded our expectations

                exceeded our expectations. from the moment we arrived. the gardens are magnificent, perfectly set out and absolutely beautiful. the room is large enough to live in and the bathroom is clean. the service was faultless and genuinely friendly. the food is absolutely fantastic and the spa was amazing. the resort conducts weekly fogging of garden areas and exterior to prevent discomfort of guests by mosquitoes. it generally keeps mosquito presence to an acceptable level. neighboring themed park seems to have just finished performing maintenance. we honestly cannot think of anything which did not exceed our expectations!

                Reviewed August 15, 2012
                8.0
                Excellent
                Felix from Indonesia
                Group
                Stayed 1 night in February 2012

                Great Resort”

                Very Clean

                nice atmosphere, and friendly people made ​​gardenia as the best place in pontianak. for family, the kids should also find this hotel enjoyable as it has a small amusement park called taman fantasia (including a big swimming pool) built within the facilities.

                Reviewed February 18, 2012
                6.8
                Good
                syiadatul from Malaysia
                Family with teens
                Premiere Villa
                Stayed 1 night in June 2018

                okay”

                The hotel a bit rundown and not many people stay here. It get kinda scary at night especially. The swimming area is not kept well though people still coming to the place. The location is out of nowhere as well and it hards to find any convenience store nearby if you don't have any transport. The staff is nice and also the food serve is good. The room is big as well and comfortable. Maybe if the hotel had a major renovation, they could be a hit again.

                Reviewed August 14, 2018
                10.0
                Exceptional
                Trina from United States
                Couple
                Terrace Suite Villa
                Stayed 1 night in June 2018

                Best place to stay in all of Indonesia!”

                I love the Gardenia. I have stayed here once before, but was even more impressed coming back several years later. The location is great for airport travelers, and the setting is so beautiful and peaceful. The staff are incredibly helpful, and it is the most luxurious and comfortable place I have stayed in the whole country.

                Reviewed June 23, 2018
                4.0
                DETTA from Malaysia
                Couple
                Terrace Suite Villa
                Stayed 2 nights in December 2018

                Secluded and relaxing. ”

                Pros: quiet and peaceful. Cons: Worst breakfast ever. Food is really bad - limited menu and lousy cooking Resort is in dire need for repair. WiFi is poor and electricity supply is unreliable

                Reviewed December 20, 2018
                10.0
                Exceptional
                LIEW from Malaysia
                Family with young children
                Premiere Villa
                Stayed 1 night in December 2017

                LEISURE”

                A BIT FAR FROM CITY

                Reviewed October 08, 2018
                10.0
                Exceptional
                Nico from Indonesia
                Couple
                Terrace Suite Villa
                Stayed 1 night in December 2017

                good place”

                good place and good service

                Reviewed October 04, 2018
                10.0
                Exceptional
                Anita
                Family with young children
                Terrace Suite Villa
                Stayed 1 night in January 2019

                Exceptional”

                Recommended

                Reviewed January 15, 2019
                7.6
                Very good
                Shirley from Malaysia
                Family with young children
                Terrace Suite Villa
                Stayed 2 nights in September 2018

                A resort nearby Airport”

                Nice water park, comfy rooms , delicious food at its coffee house, but their hotel could have charged a fee to bring guests to Transmart, Ayani Mall and Bus Terminal, to make it more value.

                Reviewed September 18, 2018
                8.8
                Excellent
                ZAFRUL from Malaysia
                Couple
                Premiere Villa
                Stayed 1 night in April 2018

                Excellent”

                Everything was good and excellent. Breakfast can be improve since it only serve 4 menu.

                Reviewed April 08, 2018
                8.4
                Excellent
                Henry from Malaysia
                Couple
                Premiere Villa
                Stayed 1 night in February 2018

                Convenient for Pontianak airport”

                Includes free airport transfer, if you can arrange it. Airport taxis are ridiculously expensive. Rooms are large and clean. Food is really good. The lush green environment, with ducks and rabbits, is very pleasing. There are plenty of conference facilities, and a neat but unfortunately defunct children's theme park next door.

                Reviewed February 07, 2018
                12345
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                • Very good location