Very good 7.3
Based on 283 reviews

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About Garuda Plaza Hotel


Designed for both business and leisure travel, Garuda Plaza Hotel is ideally situated in Medan Area; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Garuda Plaza Hotel also offers many facilities to enrich your stay in Medan. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, 24-hour room service, Wi-Fi in public areas, car park.

The ambiance of Garuda Plaza Hotel is reflected in every guestroom. internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service are just some of the facilities that can be found throughout the property. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, massage. Enjoy unparalleled services and a truly prestigious address at the Garuda Plaza Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 kmKm
Distance to Airport: 4.0 kmKm
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 247
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 1978
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type
Very good

based on 283 reviews
  • Cleanliness 7.2
  • Facilities 5.3
  • Location 7.9
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for money 7.3
  • Food/Dining 7.0
Sort by

Ciro from Portugal
Solo traveler
Stayed 1 night in September 2016
Nice place to stay
Breakfast was limited and mostly Indonesian options
Reviewed September 21, 2016

Fazli from Malaysia
Family with young children
Stayed 3 nights in September 2016
Old Hotel Room
Reviewed September 20, 2016

novy from Indonesia
Business traveler
Stayed 2 nights in August 2016
Reviewed September 01, 2016

Syed from Singapore
Stayed 3 nights in August 2015
Good and cheap
Clean, good and cheap.
Reviewed August 17, 2016

Mohd from Malaysia
Business traveler
Stayed 1 night in July 2016
Old hotel. Air-con did not work despite after complain.
Reviewed August 02, 2016

John from United Kingdom
Solo traveler
Stayed 29 nights in May 2016
While I found the staff most helpful and polite, including management, the room was old and needed v
While I found the staff most helpful and polite, including management, the room was old and needed vast improvement for western tastes. I chose this hotel for its nearby use of facilities i was using. Unfortunately the hotel suffers from the bad manners of local people who disregard hotel rules and even locals law. So if westerners are looking at this hotel for more than one or two nights suggest elsewhere
Reviewed June 17, 2016

Yong from Singapore
Family with young children
Stayed 1 night in May 2016
Not suitable for non-smoking families
Hotel Lobby are filled with smokers. Food selection are limited.
Reviewed June 06, 2016

Adzlin from Malaysia
Solo traveler
Deluxe Double or Twin Room
Stayed 1 night in May 2016
Everything is okay.
Reviewed May 31, 2016

Hadrijas from Indonesia
Business traveler
Stayed 4 nights in May 2016
Hotel with NO WIFI
Hotel with No WIFI???? Poor Hotel
Reviewed May 28, 2016

hishammudin from Malaysia
Solo traveler
Stayed 1 night in May 2016
clean room
clean room, easy access to many shop lot near hotel
Reviewed May 17, 2016


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