Garuda Plaza Hotel

Garuda Plaza Hotel

Jl. Sisingamangaraja No.18, Medan Area, Medan, Indonesia, 20213
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    Lobby Garuda Plaza Hotel
    Swimming pool [outdoor] Garuda Plaza Hotel
    Swimming pool [outdoor] Garuda Plaza Hotel
    Deluxe - Bedroom Garuda Plaza Hotel
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    Exterior view Garuda Plaza Hotel

    Guest reviews

    7.2
    Very good
    /10
    (581 reviews)See what guests said
    9.6
    Exceptional

    "it was very pleasant overall."

    Teddy

    -

    January 9, 2019

    7.2
    Very good room comfort and quality

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    • Shops

    22 travelers are looking at this property right nowBook now before it's too late!
    Very good
    Location
    7.8
    See map
    Very good location - Inside city center
    Nearby
    Popular
  • Pantai Cermin Theme Park240 m
  • Medan Grand Mosque250 m
  • Grand Mosque290 m
  • Maimoon Palace360 m
  • Maimun Palace400 m
  • Tirtanadi Water Tower460 m
  • St Joseph Cathedral930 m
  • Tjong A Fie Mansion1.11 km
  • Medan Mall1.14 km
  • Borobudur Vihara1.14 km
  • Value for money7.2
    Distance to city center1.0 kmKm
    Location rating7.8
    Nearest airportKuala Namu International Airport (KNO)
    Distance to airport22.4 km
    Select your room
    Executive Deluxe
    Executive Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 double bed
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    Deluxe
    Deluxe
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 double bed or 2 single be...
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    Superior
    Superior
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed or 2 single be...
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    Executive
    Executive
    ...
    • Room size: 30 m²/323 ft²
    • City view
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    Single Deluxe Executive
    Single Deluxe Executive
    ...
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      Triple Deluxe
      Triple Deluxe
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          Double Or Twin Business
          Double Or Twin Business
          ...
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            Single Business
            Single Business
            ...
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              Single Executive
              Single Executive
              ...
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                What people love about the property

                • 4.4
                  Review score

                  "Great location."

                  Lye

                  |

                  August 24, 2018

                • 8.0
                  Very good

                  "Good location"

                  jeffery

                  |

                  November 6, 2018

                • 7.6
                  Very good

                  "Breakfast very nice place"

                  NASRUN M.

                  |

                  October 31, 2018

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                More about Garuda Plaza Hotel

                More about Garuda Plaza Hotel

                9.6
                Exceptional

                "The hotel surrounding is good."

                Saipul

                |

                August 5, 2018

                An overview

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                What they offer

                10.0
                Exceptional

                "Excellent service, free parking"

                Hendri D.

                |

                March 15, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (581)Booking.com Reviews (33)
                7.2
                /
                10
                Cleanliness7.0
                Facilities6.4
                Location7.8
                Room comfort and quality7.2
                Service7.2
                Value for money7.2
                Provided by verified guests of Agoda
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                All guests (581)
                All room types

                Show reviews that mention 

                Showing 427 verified guest comments
                12345
                8.0
                Excellent
                FATEEN from Malaysia
                Family with teens
                Superior
                Stayed 2 nights in February 2019
                No Regrets!”
                Always being my favorite hotel for stay! Spacious room, delicious food, great location and friendly staffs which make us feel welcomed. Highly recommended.
                Reviewed February 25, 2019
                9.2
                Exceptional
                Roberta from Indonesia
                Solo traveler
                Superior
                Stayed 1 night in September 2018
                Very clean & comfortable”
                Room was great, sliding doors in windows, so it really shut out the light. Nice clean pool. Main drawback were smokers around the pool and in the halls . Hard to breathe. But friendly staff, and room was just right.
                Reviewed September 20, 2018
                9.6
                Exceptional
                SUHANA from Malaysia
                Solo traveler
                Superior
                Stayed 2 nights in January 2019
                Value for money”
                Good location. Easy to find food stalls. Hotel price is cheaper. I always stay here when I come to Medan.
                Reviewed February 11, 2019
                9.6
                Exceptional
                Saipul from Malaysia
                Family with young children
                Superior
                Stayed 1 night in August 2018
                Reception staff are excellent. The FOM pak reza is really helpfull and friendly. ”
                The hotel surrounding is good. FOM and FO staff is 5 star rating.. they have done very good and helpfull we travelled with small kids and older family we have got connecting room assigned by Indah. She exactly knows what we need. And checkout with young guy who has make our farewell excellent. Cleanliness need to upgrade. Thorn bedsheet and towels should not been place to the guest. Rest of all is fine. Will definitely come again and reccomended this hotel to friends and family in malaysia
                Reviewed August 05, 2018
                8.4
                Excellent
                Jake from United Kingdom
                Couple
                Superior
                Stayed 1 night in February 2018
                Excellent”
                Very comfortable stay here. Pool was ice and clean, bedroom was lovely and we had a great nights sleep. Reception staff were friendly and spoke English. We tried to get room service as we were very tired however the staff couldn’t speak English and hung up on us. We tried calling again but they were ignoring our calls. We went down for food but food wasn’t very nice at all. The hotel also smelt of smoke everywhere.
                Reviewed February 28, 2018
                8.0
                Excellent
                Yuri from Netherlands
                Solo traveler
                Superior
                Stayed 6 nights in November 2017
                Great stay but Hotel is in need of a renovation”
                Great stay at Garuda Plaza Hotel Medan. Location is perfect very close to famous sights such as the Big Mosq in Medan and Maimoun palace, Shopping Malls and restaurants. Hotel ia a bit dated though, if you want more clean rooms and better amenities do not go for a standard room. Standard rooms are spacious but they look very old and are not that clean. However from Deluze room and up its very good. All rooms have flatscreen TV with Movie channels and wetsern channels; BBC, CNN, HBO, FOX, National Geographic. The bed comfortable, clean and spacious. I personally like the breakfast however if you want Western food there is not that much also it's best to go for breakfast before 09:00 AM. The Indonesian selection is great and they have an egg station where you can orser your eggs the way you like it. The pool is nice and they have a great Coffee shop, just beaware it is and Indonesian Hotel therefore they have smoking sections which are not in separate rooms but in open area's for example left is smoking, right is not (so you will still smell it). Also on some floors near the elevators are smoking area's. The staff is very friendly and always helpful, their are not many people who speak English but they will always try to assist you. Overall I liked my stay as it's afordable, centraly located, good beds and good AC, friendly staff. However if you are anti smoking or have asthma I would not sugest to stay here. I enjoyed my stay at Garuda Plaza Hotel.
                Reviewed November 25, 2017
                9.0
                Exceptional
                Said from Malaysia
                Family with young children
                Superior
                Stayed 2 nights in July 2012
                Great location”
                Cosy room
                The hotel provides a convenient facility. Upon arrival at Polonia Medan Airport, there are van (free airport transfer) waiting for us to bring to the hotel, but must notify the hotel first. Service at the reception and housekeeping is also satisfactory. Comfortable hotel rooms with the cleanliness maintained. Hotel location is also attractive, nearby halal food restaurants. It also not far from the Maimon palace and Masjid Raya. Only 5 - 10 minutes to the city center by car or taxi. Wifi facility is only available in the hotel lobby, it will be better if wifi facilities also provided in a hotel room as well. Thank you.
                Reviewed July 24, 2012
                8.0
                Excellent
                Widya from Indonesia
                Business traveler
                Superior
                Stayed 1 night in February 2012
                Great location”
                Location, price
                this hotel is good quality, clean and comfortable room (although small), working shower, comfortable bed, good meals and good breakfast selection. it is very convenient for business travelers who require simple stay. definitely will stay again in this hotel for the next trip
                Reviewed February 13, 2012
                8.0
                Excellent
                Samuel from Indonesia
                Couple
                Stayed 2 nights in August 2010
                Nice hotel in Central Medan”
                New building and rooms beside the old one, full amenities
                This hotel is very nice location, in the centre of Medan and you can walk to shopping area, or take a Betor (Becak motor). They have an old and a new building. I stayed in the new one. The room is small but very nice, clean and cozy. The furniture is also new one. The breakfast is not good, they even not provide the omelete.
                Reviewed September 03, 2010
                5.2
                Sarihah from Malaysia
                Couple
                Superior
                Stayed 1 night in December 2018
                Bad hospitality”
                Breakfast was terrible and not prepared yet and at 8am no more white bread and butter even the omelatte station still not ready. Asked the worker to refill but they simply say no more white bread. Taste for other food was so so. Check in process was smooth even there is miscomunication during the process. Welcome drink taste weird. Hotel facilities is a bit dated acc not cold wifi terrible and lobby and walking area a bit smelly and elevator also dated.
                Reviewed December 14, 2018
                4.8
                Lita from Indonesia
                Business traveler
                Superior
                Stayed 1 night in July 2018
                2018 and no wifi, old hotel need renov”
                i dont know when i last time have a hotel without wifi in room. and its happen now. when we call food using internet, even payment use phone. come on 2018 no wifi on room onl6 lobby. i think the world rating hotel have to evaluated the star rating system really... second, this is old hotel need renov. the toilet door already not good condition third, cleaness also not good, the bed cover not really white and some node. fourth, its like labirin but its ok for me since the sign clear enaugh for me (but not for other) fifth, no waiting sofa at lobby sixth, loundry bag was used. its ok for me but for four star not really looks good seventh, breakfast menu no so many choice and the taste so so eight, the room wall need to furnish ninth, no table light and a little dark at table when you doing things
                Reviewed July 12, 2018
                8.0
                Excellent
                jeffery from Malaysia
                Group
                Superior
                Stayed 3 nights in November 2018
                Very good”
                good location
                Reviewed November 06, 2018
                9.6
                Exceptional
                Teddy from Indonesia
                Couple
                Superior
                Stayed 1 night in January 2019
                Enjoyable stay”
                We will be even happier if the pool is bigger and the breakfast can have a bit more of a variation. But it was very pleasant overall. Thanks
                Reviewed January 09, 2019
                7.6
                Very good
                NASRUN from Malaysia
                Group
                Superior
                Stayed 2 nights in September 2018
                Food”
                Breakfast very nice place
                Reviewed October 31, 2018
                8.0
                Excellent
                S from Malaysia
                Solo traveler
                Superior
                Stayed 1 night in May 2018
                Lokasi strategik”
                Biliknya bersih... lokasi strategik. cuma suasana breakfast kurang selesa kerana perlu berebut makanan... makanan lambat di refill seolah2 sdh habis makanan.
                Reviewed August 06, 2018
                8.4
                Excellent
                Rusli from Indonesia
                Family with teens
                Superior
                Stayed 1 night in June 2018
                Menu for breakfast improvement”
                Menu should be provided with variety meals
                Reviewed June 26, 2018
                8.4
                Excellent
                Gou from Indonesia
                Business traveler
                Superior
                Stayed 1 night in March 2018
                hotel bagus”
                staff ramah
                Reviewed June 19, 2018
                10.0
                Exceptional
                Artem from United States
                Solo traveler
                Superior
                Stayed 8 nights in April 2018
                Very good experience!”
                Great room service , always clean and kept, friendly and helpful staff (superior twin)
                Reviewed May 01, 2018
                8.8
                Excellent
                Awang from Malaysia
                Solo traveler
                Superior
                Stayed 2 nights in April 2018
                Good Hotel”
                Near to tourist attractions, malls and famous cake shop in Medan
                Reviewed April 26, 2018
                10.0
                Exceptional
                Joerg from Germany
                Solo traveler
                Superior
                Stayed 2 nights in March 2018
                good hotel”
                good rooms, breakfast and swimmingpool
                Reviewed March 31, 2018
                12345
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                Garuda Plaza Hotel
                |Very good 7.2
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                • Very good location
                • Medan Grand Mosque
                • Medan Train Station is within 1.77 km