Excellent 8.5
Based on 2197 reviews

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About this property

Description

Gateway Hotel (Marco Polo) lies at the junction of Canton Road and Haiphong Road in Tsim Sha Tsui. Housed in Harbor City – Hong Kong's largest shopping complex – this hotel is the ultimate place for modern, comfortable accommodation and a truly memorable shopping experience.

This renovated business hotel provides the ideal balance of understated elegance, laid-back comfort, and full attentive services in all its 400 guestrooms and suites, all equipped with complimentary Wi-Fi Internet service. The complimentary mini bar service in every room will be replenished daily. Guests of The Continental Club can enjoy full access and exclusive benefits of the Club Lounge, including a complimentary daily breakfast, afternoon refreshments, evening cocktails, and butler service.

Enjoy your journey in Hong Kong to the fullest with a handy, complimentary smartphone for travelers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, international calls to China, Philippines, Japan, United States, and United Kingdom, and a Wi-Fi hotspot. Also experience the tempting selection of the world's most popular cuisines at Three on Canton, charge up a hip night at the lounge and bar, and unwind at Be on Canton - the al fresco terrace with a stylish urban edge.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Kids club

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Children under 12 years of age are not permitted to use the Club Continental Floor or enter The Continental Lounge.

Mini-bar service is provided to guests in every room and will be replenished daily with no additional charge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 250.8 HKD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 36.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 1
Number of Rooms : 400
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 1982
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
Excellent



based on 2197 reviews
  • Cleanliness 8.6
  • Facilities 8.3
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.7
Sort by

JANJIRA from Thailand
Group
Superior Double or Twin Room with Free Minibar
Stayed 3 nights in January 2016
Nice hotel
Good location
Reviewed September 23, 2016
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sopangna from Cambodia
Business traveler
Stayed 2 nights in June 2016
Good location
Good location
Reviewed September 21, 2016
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tamako from Japan
Business traveler
Superior
Stayed 3 nights in September 2016
clean, convenient
very nice!
Reviewed September 18, 2016
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ROBERT from Philippines
Business traveler
Superior
Stayed 5 nights in September 2016
GOOD LOCATION FOR SHOPPING AND DINING
VERY ACCESSIBLE
Reviewed September 18, 2016
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Catherine from Philippines
Couple
Deluxe
Stayed 4 nights in September 2016
Short Getaway
The local phone with unlimited call to selected countries is very useful with wifi hotspot. But construction is ongoing so its noisy early in the morning😔
Reviewed September 12, 2016
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Carissa from Philippines
Business traveler
Superior
Stayed one night in September 2016
Always love to come back to this hotel!
I have stayed in many hotels in Hong Kong but this is my favorite! The rooms are well designed & spacious. I like that it comes with a Nespresso Coffee maker, Ipod docking & best of all a smartphone wd free international calls. And not to forget free minibar wd 5 canned drinks! Everyone in this hotel is pleasant & helpful. The location is great even if the weather is bad because you are located in the biggest mall in Hong Kong.
Reviewed September 10, 2016
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Lee from Hong Kong
Solo traveler
Premier
Stayed one night in September 2016
Good staff in different areas, clean and convenient
A comfy stay. Good food for room service. Very convenient. Quiet in the evening. Spacious room setting. All the staff in different areas are well trained, attentive and polite. Would love to visit again.
Reviewed September 08, 2016
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Ya from Taiwan
Group
Superior
Stayed 2 nights in September 2016
good services and facilities with reasonable price
Best trip with my lovely family members
Reviewed September 05, 2016
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Jenz from Philippines
Group
Superior
Stayed 4 nights in August 2016
best location in hong kong
our home in hongkong
Reviewed September 03, 2016
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Lyndon from Philippines
Family with young children
Superior
Stayed 2 nights in August 2016
good stay this time around
impressed by level of serivce this time. very friendly staff. good accomodation. clean room
Reviewed August 30, 2016
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