Excellent 8.5
Based on 2201 reviews

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Excellent



based on 2201 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.7
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Vipavan from Thailand
Business traveler
Superior
Stayed 3 nights in December 2014
business traveler
best location which valued for money
Fantastic
Reviewed December 28, 2014
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Christopher from Philippines
Family with young children
Superior
Stayed 3 nights in December 2014
Good
Location. Staff. Rooms
Nice
Reviewed December 28, 2014
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John from Philippines
Family with young children
Superior
Stayed 3 nights in December 2014
Had a great time in this hotel
The location is the best coz its connected to harbour city mall.
Had a great stay at this hotel. But except for one incident that we got trapped in the elevator for 15 minutes last dec 23. I was so scared coz we have young children with us but they apologized to us and i would like to commend the manager named Maggy for immediately giving us assistance. Overall i would like to say that i had a great time with this hotel. I hope they check the elevators regularly to avoid the incident again.
Reviewed December 28, 2014
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Romeo from Philippines
Family with older children
Superior Suite
Stayed 4 nights in December 2014
Pleasant stay at suite
Good Location, new renov, food is okay
Great! Spacious suite. Their continental club is superb
Reviewed December 27, 2014
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Hasan from Indonesia
Family with young children
Deluxe
Stayed 3 nights in December 2014
great location for shopping
location, shopping, food at a step a way from the Hotel
Excellent location for shopping, to the sea side of avenue of stars. The room was clean, staff was very friendly. Shop till you drop, and toys r us is at the end of the malls for the children.
Reviewed December 27, 2014
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Kady from Philippines
Family with young children
Superior
Stayed 4 nights in November 2014
Consistent
location, room size, concierge
Aside from the fact that we were checked-in at 4:30pm, everything else went smoothly.
Reviewed December 26, 2014
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WUI from Malaysia
Couple
Superior
Stayed 2 nights in December 2014
good location, awesome staff service, clealiness
clean, big room, good location
given free room upgrade that was a big xmas gift for us
Reviewed December 26, 2014
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Victoria from Philippines
Family with young children
Superior
Stayed 5 nights in December 2014
One of the best hotel in Hong Kong!
Spacious, comfortable room. Free mini bar and wifi. Friendly staff.
We enjoyed our stay at the Gateway. Exceptional amenities!
Reviewed December 26, 2014
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Thu from Vietnam
Couple
Superior
Stayed 2 nights in September 2014
Highly recommended
food, location, staffs
the hotel is ok, great for family travel
Reviewed December 25, 2014
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Rafael from Philippines
Group
Superior
Stayed 2 nights in December 2014
Best Vacation with best friends
Great location. Nice newly renovated rooms. Fast check-in and check-out service.
Reviewed December 16, 2014
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