Excellent 8.5
Based on 2202 reviews

Recent customer comments

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Excellent



based on 2202 reviews
  • Cleanliness 8.6
  • Facilities 8.4
  • Location 9.4
  • Room comfort and quality 8.9
  • Service 8.5
  • Value for money 8.0
  • Food and dining 7.7
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LINGAP from Philippines
Family with young children
Premier
Stayed 2 nights in October 2014
Best hotel
Location
Very Good👍
Reviewed October 31, 2014

REYNALDO from Philippines
Family with teens
Superior
Stayed 5 nights in October 2014
best location in terms of covenient shopping
best location for shopping,best in roomsize hongkong standards and best in reservation efficiency
it was great in terms of vacation and leisurepurpose
Reviewed October 31, 2014

Gerwin from Philippines
Couple
Superior
Stayed 3 nights in May 2014
excellent
clean room. very new. convenient location.
Reviewed October 29, 2014

George from Philippines
Couple
Superior
Stayed 3 nights in October 2014
Fantastic Hotel
Cleanliness, Service, Modern Look
Had a fantastic stay at the Gateway Hotel. This is my 5th to 6th time here and things keep getting better. Staff service is great. Minimal downside, at peak times the front desk may produce a queue. MTR stop is a bit of a walk. Great hotel nonetheless!
Reviewed October 29, 2014

RATTINAT from Thailand
Family with young children
Superior
Stayed 3 nights in December 2013
Good location
great location, large room compare to HK hotel and modern room
Reviewed October 28, 2014

Supakarn from Thailand
Family with young children
Superior
Stayed 2 nights in October 2014
👍
Clean/good location/comfortable
Great
Reviewed October 28, 2014

MATEE from Thailand
Family with young children
Superior
Stayed 2 nights in July 2014
โรงแรมสวย อาหารอร่อย เป็นธรรมชาติ
โรงแรมสวย อาหารอร่อย เป็นธรรมชาติ
just come back after a week at this hotel, defo not a 4*, reception very impressive but then went downhill. Food was very repetitive and cold, if it wasnt eaten at breakfast it appeared at lunchtime and evening. Drinks were very limited, ran out of wine on the 1st night. The staff were so miserable, everything was too much trouble. ~There was no entertainment, the spa closed after two days of being there and the hotel is totally isolated from everwhere. Never went to the beach but was told it wasnt worth the visit and only served beer and orange and no food. Very disappointed, I love Turkey but would never go back to that hotel.
Reviewed October 28, 2014

Sigrid from Philippines
Business traveler
Superior
Stayed 2 nights in October 2014
Ideal hotel in Kowloon
Cebtrally located, comfortable rooms, connecting mall
As usual everything is perfect as expected from arrival till departure at the hotel. All Staff are accomodating and good food at three canton.
Reviewed October 27, 2014

Camille from Philippines
Family with teens
Superior
Stayed 7 nights in May 2013
One of the best hotels in Hong Kong
Very clean, near mtr, near malls
My family & I always enjoy staying in any Marco Polo hotels because of cleanliness & courteous staff.
Reviewed October 27, 2014

Adrian from Singapore
Family with teens
Superior
Stayed 2 nights in October 2014
Great Hotel at the heart of TST
Adjacency to a great mall, close to the ferry, near most of the HK horology boutiques
Fantastic stay, great staff, clean rooms and very new hotel (oct 14)
Reviewed October 26, 2014


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