Gaya Centre Hotel
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Gaya Centre Hotel

Jalan Tun Fuad Stephens P.O. Box 13751, Central Business District, Kota Kinabalu, Malaysia, 88843
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     Gaya Centre Hotel

    Gaya Centre Hotel Reviews

    8.1
    Excellent
    /10
    (15340 reviews)See what guests said
    8.0
    Very good

    "Good location in the city"

    Nik M.

    -

    January 5, 2019

    8.3
    Excellent value for money
    Recommended by 86% of guests

    Things you’ll love about Gaya Centre Hotel

    Things you'll love

    • Located in heart of Kota Kinabalu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Kota Kinabalu City Mosque250 m
  • Gaya Street Sunday Market390 m
  • Atkinson Clock Tower480 m
  • Night Market820 m
  • Sabah State Museum2.92 km
  • Tanjung Aru Beach5.45 km
  • Jesselton Point5.51 km
  • Manukan Island7.88 km
  • Tunku Abdul Rahman Marine Park8.65 km
  • Mari Mari Cultural Village14.05 km
  • This property is in high demand!

    Booked 22 times since yesterday | 11 travelers are looking at this property right now

    Value for money8.3
    Location rating9.0
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport5.6 km

    Rooms available at Gaya Centre Hotel

    8.1
    Excellent
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
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    Deluxe
    Deluxe
    ...
    • Room size: 23 m²/248 ft²
    • Ocean view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Junior Suites
    Junior Suites
    ...
    • Shower
    Enter dates to see prices
    Panorama Room
    Panorama Room
    ...
    • Shower
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Shower
    Enter dates to see prices
    Have a question for Gaya Centre Hotel?

    What people love about Gaya Centre Hotel

    • 8.0
      Very good

      "The hotel is great for its location."

      Nik S.

      |

      December 26, 2018

    • 8.8
      Excellent

      "The room aircond is nice and comfortable."

      TAN

      |

      December 16, 2018

    • 8.8
      Excellent

      "Walk within 5 mins to Suria mall, it is very suitable for shopping lovers."

      TAN

      |

      December 16, 2018

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    More about Gaya Centre Hotel

    More about Gaya Centre Hotel

    8.0
    Very good

    "For the price and location, it's a bargain!"

    Jacky W.

    |

    December 31, 2018

    An overview

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    What they offer

    7.2
    Very good

    "Service is very good."

    Merelien

    |

    January 5, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Gaya Centre Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (15340)Booking.com Reviews (995)
    8.1
    /
    10
    Cleanliness7.9
    Facilities6.9
    Location9.0
    Room comfort and quality8.1
    Service8.0
    Value for money8.3
    All languages
    All guests (15340)
    All room types

    Show reviews that mention 

    Showing 13746 verified guest comments
    12345
    6.0
    Cheah from Malaysia
    Couple
    Deluxe
    Stayed 4 nights in April 2019

    Good location”

    You would have to decide for yourself on the pros and cons here. Pros: 1. Great and convenient location. It is just next to the Suria shopping mall and also within walking distance to the Gaya street bazaars. Plenty of eateries and banks around, so you have practically unlimited choices of food. The famous Ip Fong cafe where they serve their speciality toast bread with butter and home made kaya, fried durian, and three layered coffee, is also in the vicinity. A short walk from the hotel is the island hopping jetty. 2. Air-conditioning is superb! Cons: 1. Room is a bit run down. No complains about the beddings but the rest needs a fair bit of upholstery upgrading. 2. The bathroom needs to be better maintained.

    Reviewed May 13, 2019
    4.0
    Kien from Malaysia
    Family with young children
    Family Room
    Stayed 3 nights in May 2019

    From bad to worst”

    My family has been staying in the hotel for quite a number of times due to the location. Eventhough previously our stays have been met with cleanliness issue and noise pollutions, we still stayed here due to the location of the hotel. But this will be the final time we visit thia hotel. We booked for 3 nights but definitely regretted it the moment we stepped into the room. Cleanliness and noise pollutions, my family is accustomed to it but the aircon is a nightmare. No matter how we adjust the temperature of the aircon, the temperature would not go any lower than 25° celcius. That is if you remained calm in the room. If my daughter, being young, runa around the room, the temperature goes up to 27° celcius. Made complainta after complaints, each time a technician was send to the room to explain to how adjust the temperature of the aircon to make the room cooler, only to be fooled once again. Bathroom walls are moldy which in long run could affect respiratory. A DEFINITE NO NO NO RETURN

    Reviewed May 11, 2019
    6.4
    Good
    Zelie from Malaysia
    Group
    Superior
    Stayed 3 nights in May 2019

    KK visit”

    Good location for shopping & food. Staff very friendly & helpful especially at the Karaoke bar. Enjoyable stay. But hotel should install a grill for the narrow drain in the basement car park, can easily break a leg when taking bags from the car as it is dark and not immediately noticeable.

    Reviewed May 07, 2019
    6.4
    Good
    Zelie from Malaysia
    Couple
    Superior
    Stayed 2 nights in May 2019

    Weekend getaway”

    Good location for food and shopping. Parking for cars in the basement limited but watch out for drain when you reverse the car towards back of the wall. One of us fell into the narrow drain as we took bags out from the car boot and hurt our foot. Hotel should cover with a metal grill to prevent such accidents happening.

    Reviewed May 07, 2019
    7.6
    Very good
    LEE from Malaysia
    Couple
    Superior
    Stayed 1 night in May 2019

    Only Location is Strategic.”

    The hotel is just opposite of the Suria Sabah Mall. Walking distance to attraction like Atkinson Clock, Jesselton point and night market( halal seafood stall). However, the hotel facilities is quite old, not satisfied with toilet condition, the floor mozart is very old. Breakfast is so so, can add more variety

    Reviewed May 02, 2019
    9.6
    Exceptional
    Mohd from Malaysia
    Family with young children
    Standard Twin
    Stayed 1 night in April 2019

    Great hotel”

    location : 10/10. everything like shopping, tourist attraction very near. Hotel service 10/10. Polite & friendly staff Food & beverages : 9.5/10. Nice food with great view Parking 8/10. Limited parking. Parking need to pay extra charge. Alternative can park at Suria Sabah car park (Also have a charge)

    Reviewed April 29, 2019
    8.0
    Excellent
    Erik from Malaysia
    Solo traveler
    Standard Twin
    Stayed 1 night in April 2019

    alliswell”

    allisgood

    Reviewed May 10, 2019
    8.8
    Excellent
    David from Australia
    Solo traveler
    Family Room
    Stayed 4 nights in April 2019

    DAVID from Australia”

    Able and convenient to arrange tours from the Hotel

    Reviewed May 20, 2019
    9.2
    Exceptional
    Ng from Malaysia
    Couple
    Standard Twin
    Stayed 1 night in January 2019

    An ideal location with beautiful views ”

    Pros. Every tourist attraction is a walking distance. The biggest Suria Sabah just in front the door steep. Room is big , clean and well organised. Cons Check in time 3pm is a bit late.. although earlier check in do available.

    Reviewed January 09, 2019

    Thank you for staying with us and we appreciate of your feedback!

    Responded February 14, 2019
    Gaya Centre Hotel
    8.0
    Excellent
    Nik from Malaysia
    Family with teens
    Family Room
    Stayed 1 night in December 2018

    Very good”

    The hotel is great for its location. Walkable distance to philipino market, dataran todak and jesselton point (for island hopping). Next to suria sabah. Easy to find food around. Facilities not so good. The bathroom was not well maintained. Mine was leaking and smelly. The other room, the bathroom was blocked. The rest of other accomodation were just fine.

    Reviewed December 26, 2018

    Thank you for staying with us and we appreciate of your feedback!

    Responded February 14, 2019
    Gaya Centre Hotel
    8.4
    Excellent
    OMAR from Malaysia
    Couple
    Superior
    Stayed 1 night in December 2018

    Breakaway trip at KK”

    The hotel has a 4th floor restaurant which has an excellent view of the islands and shoreline . Also just across the road is Suria Sabah Mall which has almost everything you need for shopping and food . Excellent location

    Reviewed December 24, 2018

    Thank you for staying with us and we appreciate of your feedback!

    Responded February 14, 2019
    Gaya Centre Hotel
    10.0
    Exceptional
    Ahmad from Malaysia
    Business traveler
    Deluxe
    Stayed 1 night in April 2019

    Great Location and Hotel”

    Location is great, room and facilities good. Breakfast ok. Recommended.

    Reviewed May 05, 2019
    9.6
    Exceptional
    Keith from Malaysia
    Family with young children
    Standard Twin
    Stayed 1 night in April 2019

    Exceptional”

    Very good in overall. Keep it up.

    Reviewed April 28, 2019
    9.6
    Exceptional
    HERRLY from Malaysia
    Solo traveler
    Junior Suite
    Stayed 1 night in April 2019

    OK.”

    OK.

    Reviewed April 26, 2019
    8.0
    Excellent
    NORHIDAYAH from Malaysia
    Family with young children
    Standard Twin
    Stayed 1 night in March 2019

    Good stay”

    If you are looking for affordable hotel, with good accommodation, near to Suria Sabah and good breakfast, please consider this hotel. As I remembered this was our third time staying here. - RM15 for private parking. - Breakfast is free for adult (if you book with breakfast). Children 3 years above pay for RM15.

    Reviewed April 22, 2019
    9.6
    Exceptional
    Gigi from Philippines
    Family with teens
    Family Room
    Stayed 2 nights in April 2019

    Value for money, exceptional service”

    This hotel offers value for money at an ideal location in the heart of the city. It is right across Suria Sabah Mall & is near places of interest & food choices like Yee Fung (where the best laksa is). Our family room was big and spacious, with really comfortable beds and pillows, basic amenities, and daily bottled water replenishment. The breakfast buffet could be better, though. But what stood out for us was the exceptional service and friendliness of practically every hotel staff member! Check-in and out was lightning fast and hassle-free, even at wee hours. Even their email correspondent was very responsive and helpful. My family highly recommends Gaya Center Hotel.

    Reviewed April 20, 2019
    7.2
    Very good
    Thong from Malaysia
    Group
    Family Room
    Stayed 1 night in April 2019

    Very good”

    i) Strategic location with sea view from the room but it still depends on the room number given. ii) Convenient as Suria shopping mall is just at the opposite side of the hotel. iii)You can enjoy the sunset with the sea view within the walking distance from the hotel. The only improvement is the cleanliness of the washroom can be even better.

    Reviewed April 06, 2019
    7.6
    Very good
    DESMOND from Malaysia
    Couple
    Superior
    Stayed 1 night in March 2019

    Near tourist attractions”

    1. Unlucky with booking, saw the price drop after I made my payment.. 2. Had problem with key card unable to open. The maintenance came to fix it. 3. Room quite dull, no light/lamp at bedside. 4. Breakfast is ok. 5. Location is great.

    Reviewed March 27, 2019
    4.4
    Carmine from Malaysia
    Business traveler
    Superior
    Stayed 1 night in February 2019

    What did I pay for?”

    Opened the door to a old room with a slight musty smell. The bathroom had a bad smell, not sure if it was a leftover body odour or something inside just smells bad. Bed was okay, good to sleep the whole night through. But the old fridge in the room gives out noisy intermittent sounds. Breakfast was as good as nothing to eat, probably made to suit chinese tourists’ taste because it reminded me of breakfast in a hotel in China.. Forget the breakfast and just go out and eat in a nearby kopitiam or McD opposite instead.

    Reviewed March 18, 2019
    4.8
    Aubrey from Malaysia
    Solo traveler
    Standard Twin
    Stayed 1 night in February 2019

    Services offered does not match with the price paid”

    Price paid doesn't match with what is offered. RM185 per night for a double-bed bedroom and got only 6 choices of dish for breakfast? I have been to far cheaper hotel at about RM100 with miles better breakfast options such as Hotel Sandakan in Sandakan. Now don't tell me because it's in different district so the price is going to be different. If that's the hotel's defence, then it should have offered better breakfast option since customer has been charged higher. I didn't even want to stay here if it's not because I had wrongly booked this hotel and it was non-refundable. For me, this hotel does not offer good enough for what it charges.

    Reviewed February 25, 2019
    12345
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    • Exceptional location
    • Kota Kinabalu City Mosque
    • South Bus Terminal is within 1.82 km