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Excellent 8.5
Based on 451 reviews

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About Gaya Island Resort

Description

This beautiful property opened in July 2012 and is situated on the Gaya Island with lush rainforest creating a perfect getaway. Enjoy the breathtaking views of the mangroves, canopy, Kota Kinabalu Mountains, tropical rainforests, and the South China Sea. All 121 rooms at this property feature modern amenities including a spacious bedroom, a writing desk, a flat screen television, a large open bathroom with an oversized bathtub, and an outdoor veranda with day beds. For leisure, guests can enjoy a day of fun activities, the spa, or unique dining concepts. Gaya Island Resort is a completely non-smoking property which assures an enjoyable trip.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Getting around

  • Airport transfer

Things to do, ways to relax

  • Fishing
  • Fitness center
  • Garden
  • Massage(s)
  • Private beach
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Swimming pool [kids]

Access

  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Malay
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Policies

Please note that the hotel offers roundtrip Speedboat Transfer as follow:

From Jesselton Point Ferry Terminal to Gaya Island Resort: 08:00 AM, 10:00 AM, 12:00 AM, 02:00 PM, 04:00 PM, 06:00 PM, 09:00 PM
From Gaya Island Resort to Jesselton Point Ferry Terminal: 09:00 AM, 11:00 AM, 01:00 PM, 03:00 PM, 05:00 PM , 06:30 PM, 09:30 PM

Transfer cost is at 140 MYR per adult and 70 MYR per child (roundtrip).

Children aged from (2-11 years old) are required to pay for the transfer cost.

All guests are required to pay for the conservation fee upon check-out. Guests will be charged MYR 32 for the first night of stay and MYR 22 for each of the following night(s).

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 8.2 KM
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 5
Number of Rooms : 121
Time to Airport (Minutes): 20
Year Hotel Built: 2012
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Recent customer comments

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Excellent



based on 451 reviews
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.5
  • Room comfort and quality 9.2
  • Service 9.2
  • Value for money 7.7
  • Food and dining 7.3
Sort by
VUI from Malaysia
Couple
Bayu Villa
Stayed one night in May 2016
Second stay.. nothing improve
It was my second stay .. but not good as first
Reviewed September 24, 2016
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MAN from Hong Kong
Couple
Kinabalu Villa
Stayed one night in September 2016
Good
Nice place and nice service
Reviewed September 23, 2016
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Ruth from United Kingdom
Family with young children
Canopy Villa
Stayed 2 nights in March 2016
Calm and back to nature
Really enjoyed our stay in this low-key resort. Would happily return. No kids facilites as such but here it is all about the beach and exploring nature and the sea in a calm environment!
Reviewed September 20, 2016
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Jennifer from Australia
Couple
Kinabalu Villa
Stayed 3 nights in September 2016
Disappointed
The accommodation was very dissapointing. The resort was run down especially the Swimming pool. Tiles were falling of it. The room was not very clean; mirrors, bedhead, shower, bedside tables especially needing a proper clean. Good was not of a standard that you would expect of a four star hotel. Staff member forgot to arrange our airport transfer and had to wait 20min whilst it was arranged last minute. Would not recommend.
Reviewed September 13, 2016
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Pingtian from China
Couple
Kinabalu Villa
Stayed 3 nights in September 2016
Good location and activities. Bad food!
Good location and activities. Bad food!
Reviewed September 07, 2016
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Sungjun from South Korea
Couple
Canopy Villa
Stayed 2 nights in August 2016
great resort ever!
memorable experiences with nice hospitality and kindness of the resort.
Reviewed September 01, 2016
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Chetan from India
Couple
Bayu Villa
Stayed 2 nights in August 2016
Great place to engage in variety of activities and still be relaxed. A rejuvenating experience.
Reviewed August 23, 2016
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Susan from Philippines
Family with young children
Kinabalu Villa
Stayed 2 nights in July 2016
Tropical paradise
Lovely setting in forest with sea views, facilities at the resort were great, staff were wonderful. Highlights were snorkling off the jetty, kayaking and enjoying restful time by the beach and pool. The beach at the resort was clean and unlike other beaches was free of rubbish. Food was great and reasonably priced. Spent a fun day at another beach close by also run by the resort, encounters with cheeky monkeys which we won't forget. Sad to see so much rubbish on the beach and in the sea which washes up from KK. It's such a shame and risk to the beautiful islands and marine life. The resort seem to take an active role in conservation but I guess there is only so much they can do. Overall we had a wonderful time
Reviewed July 04, 2016
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Tse from Taiwan
Couple
Bayu Villa
Stayed 2 nights in June 2016
very good service and very good place for relaxing.
Good.
Reviewed June 19, 2016
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CHUNYI from Taiwan
Couple
Canopy Villa
Stayed one night in June 2016
nice place, very relax and comfortable
nice place, very relax and comfortable
Reviewed June 17, 2016
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