Excellent 8.2
Based on 36 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 36 reviews
  • Cleanliness 8.4
  • Location 7.5
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for money 7.7
  • Food/Dining 8.2
Sort by

Chee from Malaysia
Couples
Japanese Style
Stayed 1 night in February 2012
Excellent hotel for a true Japanese experience
Open-air onsen, private onsen, scenery, full Japanese traditional cuisine, futon
Excellent hotel! The hotel is located slightly away from Arima town centre and is about 15 mins walking distance from the train station, but you can always get the hotel to pick you up. The hotel staff can speak ok-english, so there is no issue in arranging your needs. Staff is friendly and helpful too. The Japanese traditional room is lovely. We had our dinner served in room by a lady who really served us well! The futon (prepared by the lady as well!) is comfortable as well. The hotel offers 3 public onsen with different theme, and all are great! Open-air onsen is a must-try which offers great scenery and experience.
Reviewed March 05, 2012

ng from China
Couples
Japanese Style
Stayed 1 night in January 2012
the japanes traditional style - good
Location & services
nice location not too far away from the station but remote enough to present the silence atmosphere. nice japanese style make a strong vocation feel! more than 1 hot spring site enagle you have choice and not crowd.
Reviewed January 18, 2012

Lee from Hong Kong
Couples
Japanese Style
Stayed 1 night in December 2011
Nice quiet relaxing Onsen Hotel with great views
The views & the services
it's a very nice onsen hotel with great services and good view. though a bit old with history, the environment and the surroundings are great for a relaxing vacation.
Reviewed January 02, 2012

ying from China
Solo travelers
Japanese Style
Stayed 1 night in October 2013
完美的日式温泉
服务 景观 温泉
因为是日式酒店,所以跟我们在日本入住的其他日式酒店一样,要下午三点才能CHICK IN,但是可以免费在酒店大堂喝茶休息,入住的时候还遇到了台湾人在做前台,可以说中文。房间离大堂有点距离,有专人提行李。晚餐是包含在房价里的,全日食,服务员跪着上了三轮菜!吃撑了完全。大堂贩卖的有马特产完全跟商店街的价格一样,甚至有便宜一些的,有马商业街关门很早,所以完全可以在大堂购物。唯一麻烦的是,离JR站距离有点远啊,而且是上坡路,建议行李多的出车站就直接打车。在日本的整个行程,酒店价格都在1600左右,这家是最棒的,总之超五星推荐。另外提醒下,这个酒店日本人会去的比较多,建议避开周末入住,价格会便宜40%。
Reviewed October 17, 2013

KAI from Hong Kong
Couples
Japanese Style
Stayed 1 night in January 2015
非常舒服, 服務很好
服務態度好, 食物好吃, 同環境好美麗
和車站有點遠, 大堂環境好一般, 但一入房, 馬上比佢吸引住, 好大好正好舒服, 溫泉又任用, 有露天同室內, 出街上都好多野行, 玩1-2日都唔會覺得悶。
Reviewed August 16, 2015

YAN from Hong Kong
Couples
Japanese Style
Stayed 1 night in June 2015
很好的酒店
環境優美,私隱度高,房間舒適整潔
Reviewed June 25, 2015

YIU from Hong Kong
Families with older children
Japanese Style
Stayed 1 night in June 2015
有特色的温泉酒店
古老設計夠特色,服務員態度好,温泉夠特色。
缺點是:在有馬駅,電聯酒店專車,竟然用英文都溝通不到,幸而剛有其他日本客人已電召及廁格太細。其他服務都很熱承,意想不到的:女士們有一套類似和服的免費穿著。
Reviewed June 12, 2015

Sau from Hong Kong
Families with young children
Japanese Style
Stayed 1 night in February 2015
房間較舊, 整潔度及食物尚可。
1. 酒店較大型 2. 員工態度友善 3. 可體驗傳統溫泉
Reviewed March 09, 2015

lok from Hong Kong
Solo travelers
Japanese Style
Stayed 1 night in February 2015
一般的溫泉酒店
1.酒店很大 2.近商店街 3.有專車
1.可能之前的中國客人質素差,服務員對中國人面孔客人態度一般 2. Check in 時間太遲,check out 時間太早 3. Check out 前才清潔溫泉很擾人,為何清潔不能在check out後做?
Reviewed February 24, 2015

SiuLeung from China
Couples
Japanese Style
Stayed 1 night in January 2015
舒適體貼
服務,溫泉,用餐
Reviewed February 04, 2015


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: