GEM Hotel - Chelsea, an Ascend Hotel Collection Member
GEM Hotel - Chelsea, an Ascend Hotel Collection Member
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9.2
Exceptional

"Location is fantastic."

Gemma

|

January 2, 2018

Guestroom GEM Hotel - Chelsea, an Ascend Hotel Collection Member

Guestroom

  • Room size: 12 m²/129 ft²
  • 1 king bed
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Lobby GEM Hotel - Chelsea, an Ascend Hotel Collection Member
Lobby
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Lobby GEM Hotel - Chelsea, an Ascend Hotel Collection Member
Lobby
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Interior view GEM Hotel - Chelsea, an Ascend Hotel Collection Member
Interior view
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See map GEM Hotel - Chelsea, an Ascend Hotel Collection Member
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Exceptional
Location
9.0
See all 41 photos GEM Hotel - Chelsea, an Ascend Hotel Collection Member
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What guests are saying:
Very good hotel.
Maria from United States
Business traveler
The hotel location is excellent.staff very helpful.we arrived at 10 am at the hotel and were immediately allotted room.Rooms are small,but clean and well equipped.would love to stay again.
KALPANA from India
Couple
It was good. NYE time so pricey everywhere
Huu from Australia
Solo traveler
It was fine. A decent hotel in a great neighborhood at an affordable price. No frills, but that's ok.
Curtis from United States
Business traveler
Excellent
Michelle from United States
Family with teens
I enjoyed the hotel, the bed was like sleeping on a rock, not becoming of a hotel this nice.
Michael from United States
Solo traveler
Fantastic! Rooms a bit small but perfectly equipped
Ben from Australia
Business traveler
very nice stay. my room was clean and comfortable. close to the subway and everywhere I needed to go. adorable rooftop patio with a wonderful view of the Empire State Building. really good price! I would definitely stay again!
Allison from United States
Business traveler

GEM Hotel - Chelsea, an Ascend Hotel Collection Member

Exceptional location
- 210 meters from city center
- What's nearby?
Very good
From 151 reviewsSee what guests said
7.7
/
10
Excellent service
8.1
Value for money7.3
Distance to city center1 km
Location rating9.0
Nearest airportLaGuardia Airport (LGA)
Distance to airport11.2 km
  • 100 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Room choices
Queen
Queen
...
  • Room size: 20.9 m²/225 ft²
  • 1 king bed
Enter dates to see prices
Standard
Standard
...
  • Room size: 20.9 m²/225 ft²
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Superior Queen Room
Superior Queen Room
...
  • Room size: 12 m²/129 ft²
  • 1 king bed
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One Queen Bed Business Non-Smoking
One Queen Bed Business Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
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1 Double Bed Nonsmoking
1 Double Bed Nonsmoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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1 Bedroom Accessible
1 Bedroom Accessible
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
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Business Double Non-Smoking
Business Double Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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1 Queen Bed Nonsmoking
1 Queen Bed Nonsmoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Double Room - Non-Smoking
Double Room - Non-Smoking
...
    Enter dates to see prices
    Double Room - Non-Smoking
    Double Room - Non-Smoking
    ...
      Enter dates to see prices
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      More about GEM Hotel - Chelsea, an Ascend Hotel Collection Member

      More about GEM Hotel - Chelsea, an Ascend Hotel Collection Member

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What to eat nearby

      American cuisine
      American cuisine
      Foragers
      American
      Murray's Bagels
      40 m American, Fast food
      New Venus Restaurant
      70 m American, Diner, Greek
      Italian cuisine
      Italian cuisine
      Patsy's Pizzeria Chelsea
      100 m Italian, Pizza
      La Bottega at the Maritime Hotel
      450 m Italian, Pizza
      La Sirena Ristorante
      470 m Italian
      Bar
      Bar
      Smithfield
      470 m Bar, Pub
      Haymaker Bar and Kitchen
      570 m Bar, Pub
      Black Door
      570 m Bar

      What they offer

      10.0
      Exceptional

      "Very good hotel."

      Maria

      |

      July 1, 2016

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (151)Booking.com Reviews (1890)
      7.7
      /
      10
      Cleanliness8.1
      Facilities6.9
      Location9.0
      Room comfort and quality7.4
      Service8.1
      Value for money7.3
      Provided by verified guests of Agoda
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      All guests (151)
      All room types
      Showing 123 verified guest comments
      12345
      8.0
      Excellent
      Yichi from China
      Solo traveler
      1 Double Bed Nonsmoking
      Stayed 1 night in September 2018
      Very good”
      The lobby is bright and the location is great, I happened to check into a newly furbished room, def lovely and clean! The young guy at the reception, the lady at the bar, and the new young guy who is in charge of the luggage are all so nice (sorry I have a really bad memory of names)! Strongly recommend esp for the price for value.
      Reviewed September 17, 2018
      10.0
      Exceptional
      Lee from Singapore
      Business traveler
      1 Queen Bed Nonsmoking
      Stayed 2 nights in May 2017
      Back again”
      Love this hotel which is a nice mix of coziness and modernity in one of Manhatten's nicest neighbourhood. Nice clean rooms, great in-hotel drinking options with a nice walk in every direction from the hotel. I will be back again. Promise!
      Reviewed March 19, 2018
      10.0
      Exceptional
      Lee from Singapore
      Business traveler
      1 Double Bed Nonsmoking
      Stayed 1 night in May 2017
      Great hotel near the heart of the trendy meatpacking district”
      Love this boutique hotel that is beside one of the nicest and trendiest area in Chelsea meat packaging district. You would love the clean room and friendly staff as you walk outside the hotel and down the clean leaf strewn streets (was there during autumn). A lot of nice cafes and fashion outlets can be found and every day was an adventure for me. Will come back!
      Reviewed March 19, 2018
      8.8
      Excellent
      Eric from United States
      Couple
      1 Queen Bed Nonsmoking
      Stayed 3 nights in August 2018
      Great spot, terrific service, good value”
      My second stay at the Gem was great. The rooms are tight, but all is adequate for a stay in New York. My only concern is that the bathroom doesn't have ventilation, so the room stays a bit moist and dank. Otherwise, I can't imagine a better place for a downtown stay.
      Reviewed August 23, 2018
      9.2
      Exceptional
      Guadalupe from Philippines
      Couple
      Business Double Non-Smoking
      Stayed 9 nights in June 2018
      Location, location, location”
      It is not small but just the right size. You have everything you need in the room but the best reason for me to stay in this hotel is the location. Transportation, restaurants , shopping are all within walking distance.
      Reviewed July 02, 2018
      8.4
      Excellent
      David from Australia
      Couple
      1 Queen Bed Nonsmoking
      Stayed 8 nights in November 2016
      Great location and friendly staff ”
      This was a great location and although rooms were a little on the small side it was very clean, pleasant environment and the staff were very helpful and friendly always. This was my 6th trip to New York so have stayed in a few spots and would unreservedly recommend it
      Reviewed November 14, 2016
      8.7
      Excellent
      Custodio from Portugal
      Couple
      Stayed 4 nights in July 2013
      Wonderful cozy hotel right in the centre of New Y”
      location and the fact that it was quiet
      Our stay in GEM hotel was very pleasant. Chelsea is a very quiet and nice neighbourhood of NY. You can find several nice restaurants in the area and very near the hotel. One very interesting place to visit is Chelsea Market, which is no longer a market, but more of a shopping centre, where you can find different kinds of shops, and restaurants, especially the seafood restaurant where you can choose the lobster they are going to cook for you and many other seafood delicacies.The other spot is the Mexican Tacos, which sell the tastiest, and deliciously spicy tacos we have ever eaten.
      Reviewed October 16, 2013
      8.3
      Excellent
      Sabarinath from India
      Couple
      Stayed 1 night in September 2013
      Clean and Central”
      Clean, Central, Good Staff
      The rooms are definitely small, typical NYC style, but they are really clean, the hotel itself is well designed. One of the great things of course was location and I would definitely recommend going up to the rooftop and taking in the NYC skyline :)
      Reviewed September 10, 2013
      3.6
      Ko from Australia
      Couple
      1 Queen Bed Nonsmoking
      Stayed 3 nights in October 2018
      Never ever again!”
      The regular price is AUD416 and with Agoda discount, we paid AUD385 per night. But shockingly, the value - facilities, staff attitude, cleanliness, room and hotel quality - are like a $100 per night motel quality. Not to say, breakfast is not included at all and there is a stale smell in the room. Whole hotel also looks very run-down. The actual quality of the hotel is very much different from the classy photos shown in the website.
      Reviewed October 27, 2018
      8.8
      Excellent
      Ashley from Singapore
      Couple
      1 Double Bed Nonsmoking
      Stayed 2 nights in June 2018
      Heart of Chelsea”
      Nice location in quaint and quiet Chelsea. Safe area with good food around and easy to commute throughout manhattan and Brooklyn. We were lucky to also get a corner unit with east and north facing windows which were good! Only con was that my air con in the room was very loud.
      Reviewed June 11, 2018
      8.0
      Excellent
      Jan from United States
      Solo traveler
      1 Queen Bed Nonsmoking
      Stayed 3 nights in May 2018
      Great place for the value GEM Chelsea”
      The only downside I experienced, was the lack of room for luggage. Had been traveling for 12 days when I arrived at the GEM Chelsea, so was toting 24"hardsided luggage. Attempted to keep it out of the way, but it was a hazard because there really was no room to do so.
      Reviewed May 31, 2018
      4.8
      Adam from United States
      Couple
      Business Double Non-Smoking
      Stayed 3 nights in June 2018
      Great location but nothing more”
      First let me say the location is wonderful! But that's really all that's great at the Gem. As many reviewers stated, the rooms are very small...it was hard for me partner and I to not literally keep running into one another. There is also no spot to put your luggage in the room, so you put place it on the bed everytime you need to access it. The hallways and our room smell so strongly of mold, that I've developed some sort of sinus infection during my stay. The hotel was fully booked so no option of switching rooms. I can't in good conscious recommend this hotel.
      Reviewed June 25, 2018
      6.4
      Good
      RUPESH from United Kingdom
      Couple
      1 Double Bed Nonsmoking
      Stayed 1 night in June 2018
      I would try to find other options if available in the area.”
      Best location to access Manhattan however I was given tiny and noisy room with disturb slip at night as it was road facing. Staff was not bothered with your concerns as they had over bookings. They sounded like they don't care if you come back or not.
      Reviewed June 23, 2018
      5.6
      Alana from United Kingdom
      Solo traveler
      1 Double Bed Nonsmoking
      Stayed 13 nights in June 2018
      Nice hotel with loud atmosphere ”
      The hotel was in a good location and had easy access to the city centre eg. time square and I could see the Empire State Building from my window. Everything was a walking distance or a subway ride away. The things which were annoying was the noise outside of the hotel you could hear ambulance sirens all the time even at 1am till early hours in the morning. Also you could hear people talking on the street my room was above the hotel entrance and people driving pass in cars were playing loud music. The hotel should invest in noise proof windows. The check inn was at 3pm which was very annoying because I arrive from a 13hr flight so tired and couldn’t go to my room until then even though check out was 11am, so if you do decide to stay at the hotel I would recommend an early check inn and only stay for a short visit. The staff were not that friendly I would walk into the hotel most days and they would ignore me, until I would ask them a question then they would try to be friendly.
      Reviewed June 20, 2018
      5.6
      Clifton from United States
      Couple
      Business Double Non-Smoking
      Stayed 2 nights in June 2018
      Disappointed ”
      The room smelled bad, the curtains were dingy, and the room was much smaller than it looked in the picture. Also, the fitness center is dark, dank and only had a few hand held weights and a couple old treadmills. The location of the hotel was the only good thing about the Gem.
      Reviewed June 19, 2018
      9.2
      Exceptional
      Peter from South Africa
      Business traveler
      1 Queen Bed Nonsmoking
      Stayed 2 nights in September 2018
      Exceptional”
      This is a very good spot in Manhattan. Biggest feature is position and it is so close to the E Line that takes you straight to JFK...
      Reviewed September 19, 2018
      9.6
      Exceptional
      Gemma from United Kingdom
      Couple
      1 Double Bed Nonsmoking
      Stayed 5 nights in May 2017
      Great location, cute little hotel”
      We stayed here for 5 nights in May so we chose an expensive time to visit New York. That said, if you can get a good nightly rate in this place it would be a steal as its such a lovely place to stay. The area is great if you want to experience Chelsea and the trendy West Village. The subway is really close by and lots of shops, bars, restaurants on your doorstep (inc. a Starbucks just a 2 minute walk) Staff were all super friendly and helpful, always welcoming you and wishing you a good day. The hotel is super clean and modern with a nice roof terrace for an afternoon chill with a drink. The rooms are small, but bigger than expected for NYC. Everything you could need and cleaned perfectly every day. Would stay here again.
      Reviewed July 24, 2017
      10.0
      Exceptional
      linda from Australia
      Business traveler
      1 Queen Bed Nonsmoking
      Stayed 11 nights in February 2017
      Will never stay anywhere else”
      I was in NY for business and chose The Gem Hotel as it was 2 blocks away from my office. The location was amazing with everything at your finger tips. The room is small yes but it is enough for what you need, the gym downstairs is great and also the rooftop has some amazing views. All of this and right next door was one of my favourite food mart with organic vegatables and salad and soup bars. Delicious. Thank you again and look forward to staying with The Gem on my next business travel
      Reviewed March 05, 2017
      8.4
      Excellent
      Sarena from United States
      Business traveler
      Business Double Non-Smoking
      Stayed 1 night in December 2016
      Small rooms, great location”
      For the price, you're booking for the location, not the room. The room was alright - bathroom size was okay too. But the bed and mattress was like a rollaway bed, sounded clunky and uneven. I booked it for the location for work and don't think I would return for another booking.
      Reviewed December 11, 2016
      6.7
      Good
      Cillia from France
      Business traveler
      Stayed 1 night in June 2014
      Good location and clean room”
      clean - location
      Small room, but I guess that is the standard in NY. Would have been definitely too small for a couple with luggage. Room was dark and the AC noisy. Comfortable bed. No breakfast provided but alternative nearby. Hotel located a few meters for the metro station. Staff was not particularly pleasant, and I don't remember any of them smiling.
      Reviewed December 24, 2014
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      GEM Hotel - Chelsea, an Ascend Hotel Collection Member
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      • Exceptional location
      • Empire State Building
      • 23rd Street-Eighth Avenue Line Subway Station is within 0.1 km