GEM Hotel

2.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 19 Jalan Sentral 24, Taman Nusa Sentral, 79100 Nusajaya, Johor, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79100

Highlights

Top value

- Multiple guests call the property good value or a bargain, repeatedly...

Affordable price with good facilities and nice room.
Ideal location

- Location gets frequent praise for being central and close to eateries,...

Good hotel to get some rest in transit.

1. Wifi - Good speed and stable.
Sparkling clean

- Rooms and bathrooms come across as clean or spotless in many reviews,...

Clean room with all the basic amenities given.
Professional guest services

- Front-desk and on-site staff receive praise in several reviews for hel...

Good services 👌🏻 & staff 24hour also friendly

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Room service

Tours

About us

Discover GEM Hotel in Gelang Patah, the vibrant gateway to Johor Bahru, strategically located near popular attractions such as Legoland and bustling shopping malls. This budget-friendly accommodation features spacious rooms equipped with air conditioning and complimentary Wi-Fi, ideal for two travelers seeking comfort and connectivity. Delight in an exceptional dining experience at the on-site restaurant and enjoy peace of mind with daily housekeeping ensuring a pristine environment throughout your stay. With beautiful views and comfy beds, GEM Hotel promises restful nights and easy access to the lively dining scene and lush parks, making it a perfect choice for any adventurous duo. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 7 times in last 24 hr

  • Affordable price with good facilities and nice room.
    Muhammad
    Malaysia
  • Clean room with all the basic amenities given.
    Bin S.
    Singapore
  • For the facilities, it's really good for the price.
    Fikri A.
    Malaysia
  • This Hotel is very good for all facilities.
    Leenz
    Malaysia
  • For under RM100 a night? Is such a bargain.
    SITI
    Malaysia
See map

7.7Very good

Location rating score

Very good location
Parking
FREE
  • Legoland Malaysia
    4.8 km
  • Paradigm Mall Johor Bahru
    8.5 km
  • Danga Bay
    10.9 km
  • Sultan Abu Bakar State Mosque
    14.2 km
  • Johor Zoo
    14.8 km

Closest landmarks

  • Sultan Ibrahim Stadium
    1.3 km
  • Columbia Asia Hospital - Iskandar Puteri
    1.8 km
  • Horizon Hills Golf Resort
    1.9 km
  • Dr Shah Clinic
    2.0 km
  • Horizon Hills Golf Course
    2.2 km

Good to know

Value for money7.9
Location rating7.7
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport19.5 km

Select your room

1/15

Superior Queen Room

10 m²/108 ft²
Max 3 adults
1 queen bed
Preferred by Couples
No Windows view
1/12

Standard Queen Room

Max 3 adults
1/10

Standard Queen Room

10 m²/108 ft²
Max 3 adults
1 queen bed
1/4

Twin Superior Room

10 m²/108 ft²
Max 2 adults
2 single beds
No Windows view
1/1

Single Room with Shared Bathroom

10 m²/108 ft²
Max 3 adults
1 single bed
1/3

Single Room With Shared Bathroom

Max 2 adults
1/1

Standard Queen Room

10 m²/108 ft²
Max 3 adults
1 queen bed
1/1

Single Room with Shared Bathroom

10 m²/108 ft²
Max 3 adults
1 single bed
1/1

Superior Twin Room

10 m²/108 ft²
Max 3 adults
2 single beds
1/1

Single Room Public Bathroom

Max 4 adults
1 single bed

Frequently asked questions

Yes. GEM Hotel has a fitness center.

Yes. GEM Hotel offers laundry service.

Yes. GEM Hotel provides free Wi-Fi in all rooms.

Check-in is from 3:00 PM to 2:00 AM, and check-out is from 12:00 PM to 12:15 PM.

Senai International Airport is about 30.23 km (around 25.82 minutes) from GEM Hotel.

Yes. GEM Hotel has an on-site car park and free parking outside the hotel.

Yes. GEM Hotel offers an airport transfer service.

Yes. GEM Hotel has an on-site restaurant.

Yes, GEM Hotel offers luggage storage.

Yes. GEM Hotel offers facilities for disabled guests and is wheelchair accessible.

Yes. Air conditioning is provided in all rooms at GEM Hotel.

Yes. GEM Hotel provides daily housekeeping.

Yes. GEM Hotel has family rooms.

Yes. There are public transport options nearby, including bus/ taxi and train stations.

Yes. GEM Hotel has a shared lounge/TV area.

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More about GEM Hotel

More about GEM Hotel

Discover the Gem of Johor Bahru: GEM Hotel

Welcome to GEM Hotel, a hidden gem nestled in the heart of Johor Bahru, Malaysia. With its convenient location, comfortable accommodations, and warm hospitality, GEM Hotel is the perfect choice for both business and leisure travelers seeking a memorable stay. Step into our charming hotel and be greeted by our friendly staff, ready to assist you with all your needs. GEM Hotel boasts a total of 20 well-appointed rooms, ensuring a cozy and intimate atmosphere for all our guests. Each room is tastefully decorated with modern furnishings and equipped with essential amenities to guarantee a comfortable stay. Check-in time at GEM Hotel starts from 02:00 PM, allowing you to settle in and unwind after a long journey. Our efficient and attentive staff will ensure a smooth and hassle-free check-in process, making you feel right at home from the moment you arrive. And with a check-out time of 12:15 PM, you can enjoy a leisurely morning before bidding farewell to our hotel. At GEM Hotel, we believe in creating a welcoming environment for families. Our child policy allows children between the ages of 0 to 12 to stay free of charge, making it an ideal choice for families traveling with young ones. We understand the importance of a stress-free vacation, and our dedicated team is always on hand to provide assistance and ensure your little ones have a comfortable and enjoyable stay. Experience the hidden gem of Johor Bahru at GEM Hotel. Book your stay with us today and discover warm hospitality, comfortable accommodations, and a convenient location that will make your visit to Johor Bahru truly unforgettable.

Unwind and Connect at GEM Hotel's Shared Lounge and TV Area

At GEM Hotel in Johor Bahru, Malaysia, we understand the importance of relaxation and connectivity during your stay. That's why we offer a shared lounge and TV area where guests can unwind, socialize, and catch up on their favorite shows. Our shared lounge is a vibrant and inviting space, perfect for mingling with fellow travelers or simply enjoying some quiet time with a book. Sink into our comfortable sofas and armchairs, and let the cozy ambiance envelop you. Whether you're looking to make new friends or just want some alone time, our shared lounge is the ideal spot. For those who prefer some entertainment, our TV area is equipped with a large flat-screen TV and a wide selection of channels. Catch up on the latest news, watch your favorite sports team in action, or indulge in a movie marathon. With our state-of-the-art audiovisual system, you'll feel like you're right in the middle of the action. Whether you're seeking relaxation or entertainment, GEM Hotel's shared lounge and TV area is the perfect place to unwind and connect. Come and experience the warm hospitality and modern amenities that await you at our hotel.

Convenience at its Finest: GEM Hotel's Convenient Facilities

GEM Hotel in Johor Bahru, Malaysia, offers a range of convenience facilities to ensure a comfortable stay for every guest. With a laundry service available on-site, you can effortlessly keep your clothes fresh and clean throughout your stay. Whether you're traveling for business or pleasure, GEM Hotel's room service is readily available, allowing you to enjoy delicious meals in the comfort of your own room. Stay connected with the world during your stay at GEM Hotel with Wi-Fi available in public areas. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly. Additionally, all rooms at GEM Hotel are equipped with free Wi-Fi, ensuring that you can stay connected from the moment you step foot into your room. Traveling with heavy luggage? No worries! GEM Hotel provides luggage storage facilities, allowing you to securely store your belongings while you explore the vibrant city of Johor Bahru. Furthermore, the hotel offers daily housekeeping services, ensuring that your room is always clean and tidy. With GEM Hotel's convenient facilities, you can relax and enjoy your stay without any worries. Whether you need clean clothes, delicious meals, reliable Wi-Fi, or a place to store your luggage, GEM Hotel has got you covered.

Convenient Transport Facilities at GEM Hotel in Johor Bahru

When it comes to transport facilities, GEM Hotel in Johor Bahru has got you covered. Whether you're looking to explore the city or need a convenient way to get around, this hotel offers a range of options to suit your needs. With tours and ticket services available, you can easily plan your sightseeing adventures and discover the best attractions in the area. For those traveling with their own vehicle, GEM Hotel provides a car park free of charge. This means you can rest easy knowing your car is safely parked while you enjoy your stay. If you prefer not to drive, the hotel also offers car hire services, allowing you to conveniently explore the city at your own pace. With its excellent transport facilities, GEM Hotel ensures that your stay in Johor Bahru is hassle-free and enjoyable. Whether you choose to take advantage of the car park, hire a car, or join a tour, you can expect a seamless experience that allows you to make the most of your time in this vibrant city.

Delicious Dining Options and Impeccable Service at GEM Hotel

At GEM Hotel in Johor Bahru, Malaysia, guests can indulge in a delightful culinary experience without ever leaving the comfort of the hotel. The hotel boasts a fantastic restaurant that offers a diverse menu featuring both local and international cuisines. Whether you're craving traditional Malaysian dishes or international favorites, the talented chefs at the restaurant will surely satisfy your taste buds. With its cozy ambiance and attentive staff, dining at the hotel's restaurant is a truly enjoyable experience. For those who prefer to dine in the privacy of their own rooms, GEM Hotel also offers convenient room service. Whether you're in the mood for a late-night snack or a full-course meal, the hotel's room service is available around the clock to cater to your culinary desires. Enjoy a delicious meal in the comfort of your own room while taking in the stunning views of Johor Bahru. At GEM Hotel, guests can expect exceptional service and attention to detail. The hotel's dedicated team of staff ensures that the dining facilities are kept immaculately clean and well-maintained. Daily housekeeping is provided to ensure that the dining areas are always ready for guests to enjoy their meals in a clean and welcoming environment. Whether you choose to dine at the restaurant or order room service, you can trust that your dining experience at GEM Hotel will be nothing short of exceptional.

Comfortable and Convenient Room Options at GEM Hotel Johor Bahru

GEM Hotel Johor Bahru offers a selection of cozy and well-designed rooms to suit your travel needs. Choose from the Superior Queen Room, featuring a comfortable queen-sized bed perfect for a restful stay, or opt for the Twin Superior Room, equipped with two single beds ideal for friends or colleagues traveling together. Each room provides a compact yet inviting space, ensuring a pleasant and relaxing experience during your visit. Booking your stay through Agoda not only guarantees you the best available prices but also provides a seamless and hassle-free reservation process. Enjoy the convenience of quick booking, secure payments, and exclusive deals, making your stay at GEM Hotel Johor Bahru both affordable and stress-free. Whether you're traveling for leisure or business, these room options are designed to offer comfort and value at every turn.

Discover the Excitement of Gelang Patah and Legoland in Johor Bahru

Nestled in the vibrant city of Johor Bahru, Malaysia, Gelang Patah is a hidden gem waiting to be explored. This charming town offers a unique blend of natural beauty, cultural heritage, and modern attractions. One of the highlights of Gelang Patah is the famous Legoland Malaysia Resort, a paradise for families and Lego enthusiasts alike. Immerse yourself in the world of Lego as you step into Legoland Malaysia Resort. This sprawling theme park offers a plethora of thrilling rides, interactive exhibits, and captivating shows. From the adrenaline-pumping roller coasters to the intricate Lego displays, there is something for everyone to enjoy. Let your imagination run wild as you build and create at the Lego workshops, or embark on a journey through the Lego Mini Land, where famous landmarks from around the world are recreated in stunning detail. Beyond Legoland, Gelang Patah also boasts picturesque landscapes and tranquil surroundings. Take a leisurely stroll along the scenic Gelang Patah waterfront, and soak in the breathtaking views of the Straits of Johor. For nature lovers, a visit to the nearby Pulai Waterfall is a must. Surrounded by lush greenery, this hidden oasis offers a refreshing escape from the bustling city life. Additionally, Gelang Patah is conveniently located near other popular attractions in Johor Bahru, such as the Johor Premium Outlets and Puteri Harbour Family Theme Park. Whether you're seeking adventure at Legoland or a peaceful retreat in nature, Gelang Patah has it all. Discover the excitement and charm of this vibrant town in Johor Bahru, Malaysia, and create unforgettable memories with your loved ones.

Convenient Transportation Options from Johor Bahru Airports to GEM Hotel

GEM Hotel, located in Gelang Patah/Legoland, Johor Bahru, Malaysia, offers easy accessibility from the nearby airports. Here are the transportation options available for travelers to reach the hotel. For those arriving at Senai International Airport, the most convenient way to reach GEM Hotel is by taxi or ride-hailing services. The airport is approximately 30 kilometers away from the hotel, and the journey takes around 30 minutes, depending on the traffic. Taxis are readily available at the airport, and ride-hailing services such as Grab can also be booked through mobile apps. This hassle-free option ensures a comfortable and swift journey to the hotel. Alternatively, for budget-conscious travelers, there is a public bus service available from Senai International Airport to Gelang Patah Bus Terminal. From the bus terminal, GEM Hotel is just a short taxi ride away. The bus journey takes around 45 minutes, and the frequency of the buses may vary, so it is advisable to check the schedule in advance. This option allows travelers to experience the local transportation and offers an affordable way to reach the hotel. If you are arriving at Changi Airport in Singapore, you can take a direct bus from the airport to Legoland Malaysia. From Legoland, GEM Hotel is just a short distance away. The bus journey takes approximately an hour, depending on the traffic at the border crossing. This option is convenient for travelers who prefer a direct connection from Singapore to GEM Hotel. It is important to note that immigration procedures may be required at the border, so it is advisable to have the necessary travel documents ready for a smooth transit. With these transportation options, reaching GEM Hotel from the nearby airports is a breeze. Whether you prefer a comfortable taxi ride, an affordable bus journey, or a direct connection from Singapore, GEM Hotel ensures a convenient and accessible stay for all travelers.

Discover Exciting Attractions Near GEM Hotel in Johor Bahru

GEM Hotel in Johor Bahru is ideally located near a plethora of exciting landmarks and attractions that will make your stay truly memorable. One of the must-visit destinations near the hotel is Legoland Malaysia, a world-class amusement park that offers endless fun for both children and adults alike. Get ready to embark on thrilling rides, explore intricate Lego creations, and even watch captivating shows at this iconic theme park. Another nearby attraction is Puteri Harbour, a vibrant waterfront precinct that offers a range of entertainment and dining options. Take a leisurely stroll along the boardwalk and admire the stunning views of the marina, or indulge in delicious cuisine at one of the many waterfront restaurants. For those seeking a unique experience, visit the Puteri Harbour Satellite Clubhouse, where you can immerse yourself in virtual reality games and interactive exhibits. If you're a golf enthusiast, you'll be delighted to know that the Poresia Golf Club & Resort is just a short distance away from GEM Hotel. This picturesque golf course offers a challenging yet enjoyable game amidst lush greenery and serene surroundings. Additionally, shopaholics will appreciate the convenience of having Watson, a popular retail store, nearby, where you can find a wide range of products to suit your needs. With its strategic location near these landmarks and attractions, GEM Hotel in Johor Bahru is the perfect choice for travelers looking to explore the best of what the city has to offer. Whether you're seeking adventure, entertainment, or relaxation, you'll find it all within easy reach of this exceptional hotel.

A Culinary Adventure Awaits

GEM Hotel's prime location offers a plethora of dining options within close proximity. Guests can indulge in authentic local flavors at Restoran Chua Kee and Restoran Tian Lai, where mouthwatering Malaysian dishes are served with a side of warm hospitality. For those craving international cuisine, The Marco Polo Kitchen is a must-visit, offering a diverse menu that caters to all palates. Les Bouchons Puteri Harbour is perfect for those seeking a taste of French gastronomy, while Restoran Saujana is a popular spot for seafood lovers. Matam AlBarakah Bistro and The Banana Leaf Kitchen are ideal for those looking to savor Middle Eastern and Indian delicacies respectively. For a unique dining experience, Pendas Floating Restaurant is an excellent choice, offering fresh seafood dishes in a charming floating setting. Redtro @ Medini 6 and Meo Western Cafe are also nearby, providing a range of Western favorites and fusion delights. With such a wide array of dining options, guests at GEM Hotel are sure to embark on a culinary adventure like no other.

Shop 'til you drop at GEM Hotel's Surrounding Shopping Landmarks

Located in the vibrant city of Johor Bahru, GEM Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find AEON Bukit Indah, a shopping haven offering a wide range of international and local brands. For movie enthusiasts, TGV Bukit Indah is just a short distance away, where you can catch the latest blockbusters in state-of-the-art cinemas. Aeon Mall Bukit Indah, another nearby shopping destination, features a diverse selection of shops, dining options, and entertainment facilities. If you're looking for great deals on groceries and household items, Giant Hypermarket Nusa Bestari is within easy reach. And for a unique shopping experience, Mall of Medini offers a mix of boutique stores, trendy fashion outlets, and artisanal shops. Whether you're in search of fashion, electronics, or simply want to indulge in some retail therapy, GEM Hotel's surrounding shopping landmarks have got you covered.

Affordable Luxury at GEM Hotel in Johor Bahru

Experience the perfect blend of comfort, convenience, and affordability at GEM Hotel in Johor Bahru, Malaysia. With an average room price of just $14, GEM Hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Johor Bahru, which stands at $56, GEM Hotel provides an incredible opportunity to enjoy a comfortable stay without breaking the bank. Whether you're visiting for business or leisure, the hotel's affordable pricing allows you to save more and explore the vibrant city of Johor Bahru to the fullest. At GEM Hotel, you can expect well-appointed rooms that are tastefully decorated and equipped with modern amenities. From cozy beds to spacious bathrooms, every detail has been carefully designed to ensure your utmost comfort. Additionally, the hotel offers a range of facilities including a fitness center, a restaurant serving delectable local and international cuisine, and a friendly and attentive staff that is always ready to assist you. Book your stay at GEM Hotel today and experience luxury at an unbeatable price.

Excellent Service and Clean Rooms

GEM Hotel in Johor Bahru, Malaysia, has garnered rave reviews from its satisfied guests. With clean rooms and linen, as well as a quiet ambiance, guests are able to relax and unwind in comfort. The hotel's affordability is also a standout feature, offering excellent value for money. The rooms are clean and neat, providing a pleasant stay for guests. The hotel's reception staff, particularly the kind Indian lady, have been praised for their friendly and helpful service. Overall, guests have been extremely satisfied with their stay at GEM Hotel, making it an ideal choice for travelers seeking a budget-friendly and comfortable accommodation option in Johor Bahru.

A Gem of a Hotel in Johor Bahru

Discover the hidden gem of Johor Bahru at GEM Hotel, where exceptional customer reviews speak volumes about the hotel's quality and value. With an overall rating of 7.4, GEM Hotel has consistently impressed guests with its excellent service and affordable prices, making it a top choice for travelers seeking a comfortable and enjoyable stay. One of the standout features of GEM Hotel is its exceptional value for money, earning a remarkable rating of 7.9. Guests have praised the hotel for its affordable rates without compromising on quality. Whether you're a budget-conscious traveler or simply looking for great value, GEM Hotel offers a fantastic combination of comfort, convenience, and affordability. Cleanliness is another aspect that sets GEM Hotel apart, with a rating of 7.4. Guests have consistently commended the hotel's cleanliness, noting that the rooms and common areas are well-maintained and spotless. Rest assured that your stay at GEM Hotel will be a hygienic and pleasant experience, allowing you to relax and unwind in a clean and fresh environment.

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Amenities and facilities

Very good7.0

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator unavailable
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Shower
  • Telephone
  • TV [flat screen]
  • Wi-Fi [free]

Location

No 19 Jalan Sentral 24, Taman Nusa Sentral, 79100 Nusajaya, Johor, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79100

Very good7.7

Location

Airports
  • Senai International Airport (JHB) - Malaysia
    19.5 km 37 min drive
  • Seletar Airport (XSP) - Singapore
    28.2 km 45 min drive
Public transportation
  • Terminal Bas & Taxi Taman Ungku Tun Aminah Bus Station
    7.0 km
  • Stesen KTMB Operasi Skudai Station
    10.9 km
Hospital or clinic
  • Columbia Asia Hospital - Iskandar Puteri
    1.8 km
Shopping
  • Paradigm Mall Johor Bahru
    8.5 km
Convenience store
  • 7 Eleven
    2.0 km
Cash withdrawal
  • ATM
    1.9 km 12 min drive

What's nearby

Popular landmarks
  • Legoland Malaysia
    4.8 km
  • Paradigm Mall Johor Bahru
    8.5 km
  • Danga Bay
    10.9 km
  • Sultan Abu Bakar State Mosque
    14.2 km
  • Johor Zoo
    14.8 km
  • KSL City Mall
    15.5 km
  • Johor Bahru City Square
    15.5 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    15.7 km
  • Jalan Wong Ah Fook
    15.7 km
Nearby landmarks
  • Sultan Ibrahim Stadium
    1.3 km
  • Columbia Asia Hospital - Iskandar Puteri
    1.8 km
  • Horizon Hills Golf Resort
    1.9 km
  • Dr Shah Clinic
    2.0 km
  • Horizon Hills Golf Course
    2.2 km
  • Poliklinik horizon family
    2.5 km
  • lai and surgery
    3.1 km
  • Educity Sports Complex
    3.5 km
  • Bukit G 253
    3.7 km
  • Watson
    3.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:15
  • Reception open until: 04:00
  • Check-out from: 12:00
  • Check-in until: 02:00
The property
  • Number of rooms : 20

Reviews of GEM Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.4

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 4.8
  • 6.4
  • 7.6
  • 10
  • 5.2
  • 10
  • 10
  • 10
  • 10

Most recent

From 1,501 reviews

  • Cleanliness score 7.5 out of 10 and is a high score in Johor Bahru
  • Facilities score 7 out of 10 and is a high score in Johor Bahru
  • Location score 7.7 out of 10 and is a high score in Johor Bahru
  • Service score 7.5 out of 10 and is a high score in Johor Bahru
  • Value for money score 7.9 out of 10 and is a high score in Johor Bahru

What guests liked

Summarized by AI

Value for Money: Multiple guests call the property good value or a bargain, repeatedly describing the hotel as budget-friendly and worth the price. (14 mentions)

Room Cleanliness: Rooms and bathrooms come across as clean or spotless in many reviews, with several mentions of tidy rooms and clean toilets. (12 mentions)

Location: Location gets frequent praise for being central and close to eateries, shops, and transport options, with multiple reviews noting easy access to food and nearby conveniences. (11 mentions)

General Services: Front-desk and on-site staff receive praise in several reviews for helpfulness and friendly service, including instances of smooth check-in and 24-hour friendly staff. (10 mentions)

Room Comfort: Rooms and beds feel spacious or comfy for many guests, with multiple mentions of roomy layouts and comfortable beds. (9 mentions)

Nearby Shopping: Many reviews highlight nearby food options and convenience stores within a short distance, with several guests noting plentiful eateries close to the hotel. (7 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 20 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
30% Unfavourable

Service

Mentioned in 16 reviews
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43% Positive
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56% Unfavourable

Bathroom

Mentioned in 11 reviews
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36% Positive
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63% Unfavourable

Location

Mentioned in 10 reviews
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100% Positive

Value for money

Mentioned in 10 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 8 reviews
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50% Positive
sentiment-negative-indicator
50% Unfavourable

Check in

Mentioned in 7 reviews
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57% Positive
sentiment-negative-indicator
42% Unfavourable

Room size

Mentioned in 7 reviews
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57% Positive
sentiment-negative-indicator
42% Unfavourable

Parking

Mentioned in 5 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    azmizan from Malaysia
    Group
    Superior Queen Room
    Stayed 2 nights in August 2026

    “Recommended”

    Please go to this hotel, it's really comfortable and the rooms are cold, and the bathroom is clean. Just if you can get the third floor, you'll lose 2 kg of weight, haha.

    Reviewed August 11, 2026
    Auto-translated through generative A.I.
  2. 7.6Very good

    Fikri from Malaysia
    Solo traveler
    Superior Queen Room
    Stayed 1 night in July 2026

    “Bang for buck”

    After discount, plus tax, i got around rm60. For the facilities, it's really good for the price.

    Reviewed July 20, 2026
  3. 8.0Excellent

    Affan from Malaysia
    Solo traveler
    Superior Queen Room
    Stayed 2 nights in July 2026

    “2 nights stay - Great!”

    Easy Check In, Staffs are friendly, parking available, easy to find food area near hotel. Would come here again

    Reviewed July 13, 2026
  4. 10.0Exceptional

    Mohamad from Malaysia
    Solo traveler
    Superior Queen Room
    Stayed 1 night in July 2026

    “Clean, tidy and spacious. ”

    Have been travelling a lot and staying at different hotels. This is one of the most satisfying experiences for me, given its affordability. I would suggest this hotel to others. Hope the GEM Hotel as well its staffs be blessed with fortune.

    Reviewed July 20, 2026
  5. 8.0Excellent

    Nursyifa from Malaysia
    Couple
    Superior Queen Room
    Stayed 1 night in August 2026

    “Ok for short stay”

    Bilik bersih, cadar bersih, tilam sedap, toilet bersih dan luas. Sarung bantal 1 je putih bersih, 1 lagi kekuningan kekusaman. TV function well with multiple channels. Bilik sempit sikit.... Hotel tiada lif, naik tangga sampai tingkat 3, staff reception muka tu boleh lah manis2 kan sikit (tapi mungkin hotelnya understaff sebab muka sama yang jaga shift pagi - malam? Mestilah letih kan) Towel bagi 1 je, kena minta sendiri utk lagi satu walaupun masa booking dah tulis 2 guests. Sabun mandi gel tu alahai cenonetnya bagi, utk 2 orang pakai? Pun begitu tq utk bottled water and also coway availability and the overall cleanliness!

    Reviewed August 21, 2026
Changed to review page 1

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