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Gem Island Resort & Spa
Gem Island Resort & Spa
Gem Island Resort & Spa
Gem Island Resort & Spa
Gem Island Resort & Spa
Gem Island Resort & Spa
Gem Island Resort & Spa

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8.1

Excellent

260 reviews

260 reviews

See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
Available
Nearby landmarks
Sultan Mahmud Airport 23.9 km
Redang Airport 66.3 km
Kerteh Airport 79.1 km
Kota Bharu Airport 149.6 km
Sultan Haji Ahmad Shah Airport 161.5 km
Narathiwat Airport 220.6 km

Gem Island Resort & Spa

Lot 2804 Pulau Gemia Mukim Rusila, Gemia Island, Gemia Island, Malaysia, 21600 - See map

Conveniently situated in the Gemia Island part of Gemia Island, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Airport transfer

Excellent view

Air conditioning

Balcony/terrace

Elevator

Facilities

Car park

Restaurants

Beach

Smoke-free property

Daily disinfection in common areas

Hand sanitizer

Hygiene certification

Temperature check for guests and staff

Value for money7.7
Distance to city center25 km
Location rating9.1

Rooms available at Gem Island Resort & Spa

Excellent
Room comfort & quality

8.4

Water Villa
...
  • Room size: 32 m²/344 ft²
  • Ocean view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Gem Island Resort & Spa?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Gem Island Resort & Spa?

For those who wish to drive their own cars, Gem Island Resort & Spa has a car park right on site for maximum convenience.

What are my dining options at Gem Island Resort & Spa?

Gem Island Resort & Spa features an on-site restaurant for your dining convenience.

What is the smoking policy at Gem Island Resort & Spa?

Gem Island Resort & Spa does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Gem Island Resort & Spa

  • 9.6

    Exceptional
    Cleanliness

    "The rooms are clean and the balcony looks down onto the ocean - with the fan on and balcony doors open, it truly is a "seaside dream" vacation."

    Andrew

    |

    September 21, 2020

  • 8.8

    Excellent

    "The view from the room's balcony overlooking the sea and Kapas Island is stunning."

    Petros

    |

    July 24, 2020

  • 8.8

    Excellent

    "Good food, Nice people, relaxing lovely place"

    Gaia

    |

    August 14, 2019

Overall rating:

8.1

Excellent
260 reviews
Cleanliness
7.8
Facilities
7.3
Location
9.1
Read all reviews >
More about Gem Island Resort & Spa

More about Gem Island Resort & Spa

Centered in natural tropical settings, this property is located in a Marine Conservation Park where sandy beaches and marine life are within easy reach. This boutique resort offers guests with 39 Water Villas, four Premier Villas, four Hideaway Villas, and two Hideaway Suites all facing the South China Sea. The on-site Samudra Restaurant offers guests local Malaysian, Chinese, and Western cuisine and refreshing drinks while you retreat and enjoy the spectacular views of the azure waters with fish swimming underneath. For recreational activities, guests can choose from scuba diving, island hopping, snorkeling, and kayaking. After enough exploration, guests can indulge in the Tusita Wellness Spa for various relaxing therapies. Gem Island Resort & Spa is a perfect base for a memorable trip.

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Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Food & Dining

25 mentions

Beach

21 mentions

View

7 mentions

Housekeeping

7 mentions

Languages spoken
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
Things to do, ways to relax
  • Snorkeling
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Elevator
  • Smoke-free property
  • Smoking area
Access
  • Pets allowed
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Toiletries

Location

Lot 2804 Pulau Gemia Mukim Rusila, Gemia Island, Gemia Island, Malaysia, 21600
Exceptional
Location

9.1

Property policies

Children and extra beds

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • Please note that the hotel is closed during the East Coast Monsoon season between November and February when the frequent rains are punctuated by intermittent sunshine.
  • Due to the monsoon season, ferry services may be cancelled by the Marine Department. Please contact the property for more details.
  • Any additional adult will be charged MYR 150 per adult per night.
    Children 3-11 years old will be charged MYR 110 per child per night.
  • Children 12 years and over are considered as adults.
  • Guests checking out after 01:30 PM will be charged an additional fee of MYR 85 and it is subject to villa and boat transfer availability.
  • The electricity is not available from 2:30 PM to 5:30 PM.
  • Return boat transfer fee is not included in the room rates, payment to be paid to resort.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:30
Getting around
  • Airport transfer fee90 MYR
  • Distance from city center25 km
  • Travel time to airport (minutes)40
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 45
  • Room voltage240
  • Year property opened1996
  • Most recent renovation2016

Property announcements

Please contact the resort directly for unscheduled boat transfers which has additional charges and is payable directly at the resort.

Upon arrival at Marang Jetty, the resort arranges round-trip speedboat transfers, which is an automatic surcharge and will be added to the grand total cost of the booking. Please ensure that you indicate the exact number of people at the time of booking to avoid complications on transfer arrangements. The schedule timings are as follow: From Marang Jetty to Gem Isle: Departs at 9:00 AM, 11:00 AM, 1:00 PM and 3:00 PM. From Gem Isle to Marang Jetty: Departs at 9:30 AM, 11:30 AM, 1:30 PM and 3:30 PM. Please note that the ferry departure scheduled for 1:00 PM from Marang Jetty to Gem Isle and 1:30 PM from Gem Isle to Marang Jetty are not available on Fridays.

The hotel is undergoing renovation and will be temporarily closed until further notice

Reviews of Gem Island Resort & Spa from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness7.8
Facilities7.3
Location9.1
Room comfort and quality8.4
Service8.4
Value for money7.7
High score for Gemia Island
Rating
9+ Exceptional (52)
8-9 Excellent (51)
7-8 Very Good (59)
6-7 Good (16)
<6 Below Expectation (15)
Time of the year
Mar - May (57)
Jun - Aug (112)
Sep - Nov (24)
Dec - Feb (0)
All guests (260)
All languages

Show reviews that mention 

Showing 193 verified guest comments
12345
10.0
Exceptional
Chun
Couple
Water Villa
Stayed 3 nights in August 2019

Exceptional”

Lovely resort with very friendly and helpful staff!Snorkelling is top notch with lots of fish and beautiful corals just off the beach.Also many fish are visible right from the balcony of the water villa.Food served is also of a high standard.Will definitely return again!

Reviewed August 13, 2019

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9.6
Exceptional
Andrew from Australia
Couple
Water Villa
Stayed 3 nights in September 2020

Escape”

A small island with a single resort on it. Protected from the bussle of nearby Kepas but still with easy access to it. There is only the single resort café but they serve very high quality food, and considering the large size of the portions the price is actually quite reasonable (i.e. it is a bit expensive if you order one dish each). The rooms are clean and the balcony looks down onto the ocean - with the fan on and balcony doors open, it truly is a "seaside dream" vacation. The staff are very professional and courteous. Would recommend.

Reviewed September 21, 2020

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9.6
Exceptional
mary
Couple
Water Villa
Stayed 2 nights in March 2019

Staff are very friendly and very accomodating. The best we encountered so far in Malaysia :)”

Basic needs are available. Don't expect too much in an island. If you are looking for stress reliever or nust simply wanted to relax, this is the best place for you

Reviewed March 31, 2019

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Thank you for for your review, we glad that you enjoyed the stay.

Responded April 03, 2019
Gem Island Resort & Spa
10.0
Exceptional
Noor from Malaysia
Couple
Water Villa
Stayed 2 nights in April 2019

The best!!!!”

Worth every penny. Will come back again for sure

Reviewed April 19, 2019

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9.2
Exceptional
Farah
Group
Water Villa
Stayed 1 night in June 2019

Absolutely gorgeous!”

Serene and tranquil around resort. Super comfortable bed. Friendly staffs and delicious food. We saw baby sharks too. Definitely an amazing place to stay. Highly recommended.

Reviewed June 16, 2019

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10.0
Exceptional
Liyana from Malaysia
Family with young children
Water Villa
Stayed 2 nights in August 2019

Worth it!”

Definitely a hidden gem!

Reviewed June 27, 2020

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8.4
Excellent
Mei from United Kingdom
Family with young children
Water Villa
Stayed 7 nights in July 2019

Amazing location”

Gem Island Resort is in an amazing location - easily accessible from the mainland yet, step into the sea and fish will be surrounding you. We were able to see baby sharks as well as adult reef sharks just by standing on our balcony. Wildlife is everywhere, from the bat's in the trees to the baby turtles we were lucky enough to see released back into the sea as they hatched the day before we left. Staff are lovely - so friendly and nothing is ever a problem. The food is really good - It is more expensive than on the mainland but that is only to be expected. There are 2 beaches, various sites to snorkel from and kayaking and diving can be arranged. Kapas Island is close by and offers nice variation. The rooms are very clean and cleaned every morning. On the downside, the resort is rundown and could definitely do with updating. The pool is fairly terrible and an eyesore, showers are very old etc. But none of these things would stop me returning to this beautiful island.

Reviewed August 05, 2019

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8.8
Excellent
Shu from Malaysia
Family with young children
Water Villa
Stayed 1 night in June 2019

Excellent chief, friendly server and superb cleanliness.”

The whole place include our room is very clean. The food is tasty. The staff are very kind, they even treat our children ice cream. Thank you and thumb up for you all.

Reviewed June 17, 2019

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8.8
Excellent
Shu from Malaysia
Family with young children
Water Villa
Stayed 1 night in June 2019

Excellent chief, friendly server and superb cleanliness.”

The beach is clean and clear water. Nice resort with private beach. The food at the resort is nice and plenty of choices. Staff very friendly. The room is quite clean, bed is comfortable.

Reviewed June 18, 2019

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8.8
Excellent
Petros from Malaysia
Group
Water Villa
Stayed 4 nights in July 2020

Peace and stunning balcony sea views”

The view from the room's balcony overlooking the sea and Kapas Island is stunning. There is only one restaurant where the food is good but not available at all times. Gem island is small and rocky so there is no hiking opportunity. You can hire a kayak and paddle across to Kapas or just around the island. Very peaceful place.

Reviewed July 24, 2020

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8.4
Excellent
Ans from United Kingdom
Couple
Water Villa
Stayed 4 nights in July 2019

A little gem, indeed :-)”

The resort is rustic with a genuine relaxed island feel, and with really lovely staff. The food was also excellent (although we should only speak about the local/Malaysian favourites as we did not try any of the Western offerings). But of course, the real treat is the location. It's a magical spot, postcard perfect. We watched baby black tip reef sharks hunt from our water villa balcony :-) There is good snorkeling and scuba diving, altough unfortunately (as is the case in many "prime" dive locations) the reefs are not in great condition, so don't expect amazing colourful corals.

Reviewed July 20, 2019

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8.4
Excellent
Stefan
Couple
Water Villa
Stayed 2 nights in April 2019

Very nice location on a private island with up-market prices ”

Very nice location on a private island with up-market prices (for Malayan standards). Nice beach and ideally suited to have a quite vacation. However, you will have to pay for each transfer to the close by Kappas island if you feel like extending your radius of activities and sometimes the transport is not available at all. Even the kayak that we had to use in lieu of a different means of transport was charged for. We felt that this is not really in keeping with the up-market location that the resort wants to be. Otherwise, highly recommended.

Reviewed May 06, 2019

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8.8
Excellent
Christian from Malaysia
Couple
Water Villa
Stayed 2 nights in September 2018

Beautiful ”

it is a fantastic secluded spot, and great for a quick getaway. it could use some minor renovation and refurbishment though.

Reviewed May 03, 2019

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8.8
Excellent
Gaia from Italy
Couple
Water Villa
Stayed 1 night in August 2019

A small private paradise”

Good food, Nice people, relaxing lovely place

Reviewed August 14, 2019

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7.6
Very good
Ee from Malaysia
Couple
Water Villa
Stayed 2 nights in June 2020

Very good”

- Delicious food. Didnt get disappointment on the food we ordered. May train your staff on understanding menu item, example : ingredients, spicy or non spicy. - Lots of bats that caused too noisy and the smell stinks. - Would be much appreciated if we get inform on housekeeping. Didnt like it when we saw things are different when we back to our room. - Much disagree on power cut from 2:30pm - 5:30pm. Not considerate on tourist who can hardly bath with cold water and people cant rest if they are tired, as people paid so pricey to your resort for relax but not doin extreme activities. - May consider to have more water sports instead of just kayaking, snorkeling. - May consider also to install water pipe around the pathway, as we can clean ourselves up before entering to our room.

Reviewed June 22, 2020

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7.6
Very good
Teoh from Malaysia
Family with young children
Water Villa
Stayed 2 nights in June 2019

nice room with sea view”

it is a very nice water chalet with big balcony facing pulau kapas & sea, bring bread to feed fish & lucky to see 4 or 5 baby shark, snorkelling from east to west in front of chalet with very shallow water, but not nice corals, unless go out very far to deep side near kapas. the room rate is very very high during Raya holiday season, with add in 1 adult 1 kid, 1 extra bed, i paid about rm1500++ just for 2 nights, bfast only for 2, kayaking, snorkelling mask rental is quite high, food is excellent! i paid rm100+ for every lunch/dinner, but worth it, taste very good. will come back again, may be low season...

Reviewed July 24, 2019

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7.6
Very good
KHAIRUN from Malaysia
Couple
Water Villa
Stayed 2 nights in March 2019

it was a great place tho”

We rent a kayak for 5 hours and having a lot of fun. we joined kapas team when they had a snockeling, a little chat with local boat worker, and we saw a group of baby shark there. we hiked the bukit sebelah and take a lot of pictures. I really miss Gemia and him.

Reviewed March 06, 2019

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Dear Khairun, Thank you for your patronage, looking forward to see you again in future.

Responded March 21, 2019
Gem Island Resort & Spa
8.0
Excellent
Mohsen from Malaysia
Family with young children
Water Villa
Stayed 3 nights in June 2019

Great Private beach”

Such a quiet and awesome place to connect to the nature.

Reviewed June 10, 2019

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7.2
Very good
Nadiah from Malaysia
Family with young children
Water Villa
Stayed 1 night in March 2019

Fun place for children”

My Agoda booking is inclusive of room rate for two and return boat transfer for two adults.I have to pay extra for the children. My kids enjoy the island so much as not many people n they get to snorkle(using their own snorkling set bought at toy r us) at the beach. We also saw baby shark swimming in front of the room in the morning. Limited ala cart menu for dinner,but the portion are big for me so i just share with the kids.The breakfast is just ok.

Reviewed May 09, 2019

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7.2
Very good
Mohd from Malaysia
Family with teens
Water Villa
Stayed 1 night in June 2020

Budget hotel at premium price”

What i love about gem hotel is far from tourist crowd. The rest is just like a normal 3 star hotel with 5 stars price. The view and beaches are stunning with dead coral.

Reviewed June 29, 2020

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