Gem premier Hotel & Spa in Hanoi - Room Deals, Photos & Reviews
Gem premier Hotel & Spa
Gem premier Hotel & Spa
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Junior Suite (Double or Twin) - Guestroom Gem premier Hotel & Spa
Junior Suite (Double or Twin) - Guestroom
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Lobby Gem premier Hotel & Spa
Lobby
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Lobby Gem premier Hotel & Spa
Lobby
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Lounge Gem premier Hotel & Spa
Lounge
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Excellent
Location
8.8
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Gem premier Hotel & Spa

Recently renovated
Excellent location
Stay in the heart of Hanoi - See what's nearby
Have a question for Gem premier Hotel & Spa?
Excellent
From 130 reviewsSee what guests said
8.6
  • 930 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
8.4
Excellent
Room comfort & quality
Executive Suite City View
Executive Suite City View
...
  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Family Executive Suite
Family Executive Suite
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  • City view
  • 33 m²/355 ft²
  • 1 single bed and 1 queen be...
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Senior Suite
Senior Suite
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  • City view
  • 25 m²/269 ft²
  • 1 queen bed
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Junior Suite (Double or Twin)
Junior Suite (Double or Twin)
...
  • 22 m²/237 ft²
  • Executive lounge access
  • 1 double bed
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Presidential Suite - City View
Presidential Suite - City View
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed
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Family Junior Suite
Family Junior Suite
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  • City view
  • 28 m²/301 ft²
  • 1 single bed and 1 double b...
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Premium Double or Twin Room
Premium Double or Twin Room
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  • 28 m²/301 ft²
  • Shower
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
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  • 20 m²/215 ft²
  • Shower
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Executive Suite Room with Private Balcony
Executive Suite Room with Private Balcony
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  • 28 m²/301 ft²
  • Shower
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Family Classic Room
Family Classic Room
...
  • 30 m²/323 ft²
  • Shower
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More about Gem premier Hotel & Spa

More about Gem premier Hotel & Spa

"Good service and breakfast."

Reviewed May 22, 2016

MINHA from South Korea

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Hanoi Lucky Restaurant
60 m Vietnamese
Juice
80 m Vietnamese
Pho Tiu Ba Phuong
90 m Vietnamese
Asian cuisine
Asian cuisine
7 miles Hanoi
30 m Asian, Fast food, Pizza
Moon Bar Restaurant
30 m Asian, Bar, Vegetarian
Tasty Restaurant
40 m Asian, British, European
Cafe
Cafe
The Met
110 m Cafe
Hanoi House
130 m Cafe
E-Paso Coffee
130 m Cafe

What they offer

"The breakfast - a mix of a la carte and buffet - is nice."

Holger T. from Germany

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (130)Booking.com Reviews (1023)
8.6
Read reviews from:
Cleanliness8.5
Facilities7.6
Location8.8
Room comfort and quality8.4
Service9.1
Value for money8.7
Provided by verified guests of Agoda
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Showing 121 verified guest comments
12345
4.0
Guang from Singapore
Business traveler
Junior Suite (Double or Twin)
Stayed 4 nights in July 2018
Acceptable”
Photo was mis-leading. The suite is just normal room unlike the word suggests
Reviewed August 11, 2018
5.2
Pauline from Singapore
Solo traveler
Junior Suite (Double or Twin)
Stayed 2 nights in June 2018
Wont return”
I have stayed in better 3stars hotels in hanoi and this is the worst. Didnt had towels or toilet papers on my first day. Door looked like it was broken into and slightly more ajar than the rest. Asked for a change of room but was denied of the privilege. Lobby was warm - no aircon, breakfast was horrible and cat loitered in the area. - no hygiene at all! And this place is 10 mins walk from the most happening area. There are definitely better places to stay in!
Reviewed June 11, 2018
8.8
Excellent
Cullen from United States
Couple
Presidential Suite - City View
Stayed 3 nights in October 2017
Location Jenny Breakfast Jenny location ”
We scoured the internet for something modern, cool and great location. We got all 3 plus Jenny. This hotel is a stones throw away from the St Joseph’s cathedral and countless interesting places to eat and shop. Each morning we were treated to delicious assorted breakfast items and I recommend you try as many as possible. The handmade rice paper rolls were outstanding. The entire staff was cheerful and welcoming but I couldn’t start each morning or night without direction or sass from our gal pal Jenny. She’s truly a Ha Noi treasure and if I lived here I would be honored to call her my friend. Check in and then checkout all this amazing hotel offers. Lake ,
Reviewed October 08, 2017
9.2
Exceptional
Cullen from United States
Couple
Senior Suite
Stayed 3 nights in October 2017
We booked 2 different rooms after spending days researching all the options around. ”
In a word, Jenny Jenny Jenny
Reviewed October 07, 2017
9.6
Exceptional
Tina from United Kingdom
Couple
Junior Suite (Double or Twin)
Stayed 1 night in May 2017
In a great little street in the heart of the old tiwn”
Great and helpful staff who carry you cases down the small street that cars are not allowed. Breakfast reasonable, veitnamese option really nice. We left for 2 days and allowed us to leave a cases on our return for 3 hours very kind and professional to reception and bell boys thank you all for a lovely stay
Reviewed June 01, 2017
8.8
Excellent
Jerome from Malaysia
Family with young children
Family Executive Suite
Stayed 3 nights in March 2017
Very nice Staff”
Hotel is located in the old town next to the Cathedral. The staff had all the information at hands and were extremelly helpfull. We lft some of our luggages in the hotel while we spent two days in Halong bay. Hotel staff organised for taxi for us. Those taxis were reliable with meters working. Note that we experienced a taxi with a corrupted meter (we ended up negotiating the price direct with the driver), All in all very good experience.
Reviewed March 12, 2017
4.8
MOHAMAD from Singapore
Family with young children
Junior Suite (Double or Twin)
Stayed 3 nights in December 2016
Poor location, not value for money”
Hotel not connected to the road, so guests have to walk along the uneven pathway in with their luggage. No ramp leading to lobby, carry up the staircase. Breakfast is cooked upon ordering, small dining area, food is ok. Picture of the lobby is misleading too.
Reviewed February 22, 2017
9.2
Exceptional
Gwen from Singapore
Family with young children
Family Executive Suite
Stayed 3 nights in December 2016
Great hospitality from the Hotel Staff ”
Jenny from the hotel helped us from the get go. She also recommended a great lunch place nearby the hotel. She helped us booked the halong package tour as well as confirmed the timings of the circus performances during the dec period. When we had a late night flight out, she also helped arrange a late checkout. Great job Jenny!
Reviewed December 29, 2016
9.6
Exceptional
Yessica from Indonesia
Family with teens
Family Junior Suite
Stayed 1 night in December 2016
Very good”
Very good hotel, newly renovated, clean and comes with free breakfast. Room are big and it had everything i need. The location is also good enough and close to the cathedral. I will recommend Gem Hotel to whoever come to Hanoi.
Reviewed December 26, 2016
8.8
Excellent
Susanna from Indonesia
Couple
Junior Suite (Double or Twin)
Stayed 3 nights in December 2016
Wonderfull”
Good Location, and friendly staff
Reviewed December 19, 2016
9.2
Exceptional
Blaire from Australia
Family with young children
Family Executive Suite
Stayed 3 nights in November 2016
Good value for a busy trip to Hanoi ”
Although the accomodation was basic it completely suited our needs. Located in a great part of the old quater it made us feel like we were right in it all. The rooms were smaller than what we thought but for the amount of time we spent there it really wasn't a problem. All of the staff were friendly and extremely helpful, again a basic breakfast but enough to fuel our bodies for the morning
Reviewed December 03, 2016
8.8
Excellent
Tomasz from Poland
Couple
Junior Suite (Double or Twin)
Stayed 2 nights in November 2016
Nice, new cozy hotel”
Hotel has been totally renovated, so expect the new and clean place. Rooms are very ok, with a clean and spacious bathrooms. However - the rooms are not that spacious like it seems on presented photos. Be carefull if you reserve 'an apartaments' highlighted as with double AND single beds - it would be infact one OR other option. Also if you have reserved the room with a 'garden view' please be warned, that it would be in fact internal window with a staircase view (?). Overall the rooms and the whole hotel is a good value for money. The customer service (especially the lady manager) was over the expectations :>
Reviewed November 27, 2016
9.2
Exceptional
Philip from United Kingdom
Couple
Junior Suite (Double or Twin)
Stayed 1 night in October 2016
Excellent location, extremely helpful and efficient staff”
We stayed for 2 nights either side of a trip to Halong Bay trip. The staff at the hotel excellent in helping recommend restaurants and spas and contacting hotels in the next destination for us to. The room upgrade was much appreciated. The only small criticism was for the bathtub in the room which although lovely needed a shower curtain to prevent flooding.
Reviewed October 23, 2016
7.6
Very good
Le from Vietnam
Business traveler
Junior Suite (Double or Twin)
Stayed 3 nights in October 2016
good choice”
This is a great hotel for value. The staff are friendly and helpful. The only problem is the location. Cars cannot drive through this road so you will have to walk to the hotel.
Reviewed October 15, 2016
9.6
Exceptional
Felix from United Arab Emirates
Couple
Senior Suite
Stayed 4 nights in September 2016
Awesome!”
Awesome hotel, specially with regards to the staff. People very keen to help and serve. The room was also a very highlight! Highly recommended
Reviewed October 07, 2016
8.8
Excellent
So from Hong Kong
Couple
Junior Suite (Double or Twin)
Stayed 4 nights in September 2016
Friendly & helpful staff”
Staff of front desk speak fluent English, friendly & very helpful. Enthusiastic in providing useful information on touring and tasty food. The hotel is situated in a small lane of the old quarter. Quiet, safe, a 5-minute leisure walk to the Catholic Church. Very convenient to access to the Night Market and other scenic spots. The hotel completed renovation in August. Our rooms are clean and cozy. The breakfast is semi-buffet style plus all-you-can-eat order from the menu. Food is fresh and good taste. Definitely, it will be our first choice for the next Hanoi visit.
Reviewed October 05, 2016
10.0
Exceptional
Jon from United States
Solo traveler
Executive Suite City View
Stayed 3 nights in September 2016
Best Value, Amazing Front Desk Staff”
Great people at the front desk, and surely the best value in Hanoi. The area is backpacker ish, for better and for worse. Stay in the middle of it all...for peanuts.
Reviewed October 03, 2016
10.0
Exceptional
YOON from South Korea
Solo traveler
Stayed 1 night in February 2016
good”
excelent
Reviewed September 25, 2016
9.6
Exceptional
MINHA from South Korea
Couple
Stayed 1 night in January 2016
good service”
good service and breakfast. we arrived at midnight but the staff welcomed us.
Reviewed May 22, 2016
9.6
Exceptional
Christian from Germany
Solo traveler
Stayed 2 nights in May 2016
Very quite place - Great staff”
This place is also known as "Hanoi Gem Hotel" on some portals. Very friendly and helpful staff always available for a chat or for advice. They also have a travel agency but are not at all pushy offering their services like I heard from other places. Clean rooms, some a bit small but overall quite nice for the price they offer. In my pov the biggest advantage compared to other places is that it is really quite! There is no traffic as the Hotel is within a small walking street. That means no annoying honking and also no chicken waking you up way before dawn. The lake is within walking distance and in the walking street you find anything you need. The main party street is a 10 min walk away. Breakfast was included and was very good, there is a small buffet but you can order from a large menu or just tell them what you want and things are made fresh for you.
Reviewed May 15, 2016
12345
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