Gem premier Hotel & Spa

Gem premier Hotel & Spa

54 Ngo Huyen streets, Old quarter, Hanoi capital, Hoan Kiem District, Hanoi, Vietnam, 110211
- View on map
Junior Suite (Double or Twin) Gem premier Hotel & Spa
Junior Suite (Double or Twin)
    Removed from saved list
    Lobby Gem premier Hotel & Spa
    Lobby Gem premier Hotel & Spa
     Gem premier Hotel & Spa
    Junior Suite (Double or Twin) Gem premier Hotel & Spa
    See all 32 photos
     Gem premier Hotel & Spa

    Guest reviews

    8.6
    Excellent
    /10
    (132 reviews)See what guests said
    8.8
    Excellent

    "Check in and then checkout all this amazing hotel offers."

    Cullen

    -

    October 8, 2017

    9.1
    Exceptional service

    Property highlights

    • 930 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Hanoi

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Vietnam Country Tour - Day Tours40 m
  • Heydi Fashion House100 m
  • Clouds100 m
  • Magonn Design110 m
  • Nha Tho110 m
  • St. Joseph's Cathedral (Nha Tho Lon)110 m
  • Art Vietnam Gallery110 m
  • Le Chalet Cafe140 m
  • K S and Friends Art Gallery140 m
  • IndochinaSilk160 m
  • Value for money8.7
    Distance to city center0.0 km
    Location rating8.8
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.4 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    Executive Suite City View
    Executive Suite City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Executive Suite
    Family Executive Suite
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Senior Suite
    Senior Suite
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed & 2 single beds
    Enter dates to see prices
    Junior Suite (Double or Twin)
    Junior Suite (Double or Twin)
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 double bed & 2 single bed...
    Enter dates to see prices
    Presidential Suite - City View
    Presidential Suite - City View
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Family Junior Suite
    Family Junior Suite
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Premium Double or Twin Room
    Premium Double or Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices
    Executive Suite Room with Private Balcony
    Executive Suite Room with Private Balcony
    ...
    • Room size: 28 m²/301 ft²
    • Shower
    Enter dates to see prices
    Family Classic Room
    Family Classic Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    Enter dates to see prices
    Have a question for Gem premier Hotel & Spa?

    What people love about the property

    • 7.6
      Very good

      "This is a great hotel for value."

      Le H.

      |

      October 15, 2016

    • 10.0
      Exceptional

      "Good staff very friendly."

      salvatore

      |

      February 19, 2016

    • 10.0
      Exceptional

      "Good price."

      salvatore

      |

      February 19, 2016

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Gem premier Hotel & Spa

    More about Gem premier Hotel & Spa

    9.6
    Exceptional

    "Very good hotel, newly renovated, clean and comes with free..."

    Yessica

    |

    December 26, 2016

    An overview

    Show less

    What they offer

    7.3
    Very good

    "Plus about hotel is the great location - hard to beat as on..."

    Elizabeth

    |

    January 15, 2016

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Hanoi Lucky Restaurant
    60 m Vietnamese
    Pho Tiu Ba Phuong
    90 m Vietnamese
    Carlsberg Bun Bo Nam bo'
    100 m Vietnamese
    American cuisine
    American cuisine
    Rosemary Kitchen & Sandwicherie
    90 m American, European, Vegetarian
    La Place
    110 m American, Asian, Cafe
    Surf'n'Fries
    180 m American, Eastern European, European
    Asian cuisine
    Asian cuisine
    7 miles Hanoi
    30 m Asian, Fast food, Pizza
    Hanoi Bliss Restaurant
    40 m Asian, Chinese, European
    Ashima Tu Xuong
    80 m Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (132)Booking.com Reviews (1113)
    8.6
    /
    10
    Cleanliness8.5
    Facilities7.6
    Location8.8
    Room comfort and quality8.4
    Service9.1
    Value for money8.7
    Provided by verified guests of Agoda
    All languages
    All guests (132)
    All room types

    Show reviews that mention 

    Showing 122 verified guest comments
    12345
    9.2
    Exceptional
    Gwen from Singapore
    Family with young children
    Family Executive Suite
    Stayed 3 nights in December 2016
    Great hospitality from the Hotel Staff ”
    Jenny from the hotel helped us from the get go. She also recommended a great lunch place nearby the hotel. She helped us booked the halong package tour as well as confirmed the timings of the circus performances during the dec period. When we had a late night flight out, she also helped arrange a late checkout. Great job Jenny!
    Reviewed December 29, 2016
    9.6
    Exceptional
    Yessica from Indonesia
    Family with teens
    Family Junior Suite
    Stayed 1 night in December 2016
    Very good”
    Very good hotel, newly renovated, clean and comes with free breakfast. Room are big and it had everything i need. The location is also good enough and close to the cathedral. I will recommend Gem Hotel to whoever come to Hanoi.
    Reviewed December 26, 2016
    8.4
    Excellent
    Holger from Germany
    Solo traveler
    Stayed 3 nights in March 2016
    Good stay - may be a little overpriced”
    Plus: the staff is talkativ and service oriented. I booked a 3 days Halong Bay tour with the hotel and became good advice in advance. The breakfast - a mix of a la carte and buffet - is nice. The rooms are nice equiped with luxury showers. They have different room-choices. Luxury rooms with big windows and standard rooms with inside windows for 35/28$ incl. breakfast. Minus: nothing. May be a little overpricedl (25/20$ would be perfect value).
    Reviewed April 10, 2016
    8.0
    Excellent
    CHIN from Malaysia
    Couple
    Stayed 1 night in November 2015
    Good hotel”
    Clean , staff , interior
    The hotel overall is good ! The staff is nice and speak English . The room is clean and beautiful ! Location is just a little far from night market , we walk there around 10+ minutes . The food is so so .
    Reviewed November 19, 2015
    10.0
    Exceptional
    rhian from United Kingdom
    Couple
    Stayed 1 night in October 2015
    Excellent stay”
    Staff were amazing went above and beyond their job roles to ensure your holiday was the best. Location, close enough to the lake but down an alley were traffic was limited so not noisy.
    This hotel is a friendly small hotel were you get to know all of the staff and they make you feel so welcome, with their welcome drink on arrival and informal chat. We booked this hotel after reading loads of reviews, and this had one of the highest and we were not disappointed. Rooms we had were comfortable and very clean. First room we had was the executive suite, comfortable on top floor a little on the small side but adequate , second room we had as we returned to the hotel after travelling to Halong bay for a few days, this was a standard room without balcony, but was much bigger and we preferred this room, think it was 601. We didn't pay any bills until the end of our stay, they sorted out our taxis,our excursions, let us keep our suitcases in the hotel whilst we travelled for a few days. Many thanks to Kevin who took us fishing for the day on his day off then did a night shift. Jenny was outstanding and when our flight from Da Nang was delayed and we did not have enough time to get back to the hotel to pick up our luggage to catch our connecting flight, Jenny and her staff brought our cases to the airport for us, brought us our money from the safe and we payed our hotel bill in the airport. I do not know any other hotel staff that would go out of their way for you like they did. We will definitely be going back to this hotel.
    Reviewed November 02, 2015
    9.7
    Exceptional
    Jaruwan from Thailand
    Couple
    Stayed 2 nights in October 2015
    Wonderful Stay in Hanoi”
    Friendliness of Staff and hotel clenliness .Exceptionally good customer Relations.Hotel Location within 10 minutes walking distance of Old Town and shopping streets.
    One of the most impressive hotel we have stayed in.The staff headed by the receptionist Jenny gave us a very warm and friendly welcome.The hotel is located 10 minutes walk from.the Lake , Old Town and shopping streets.We were very impressed with the cleanliness of the rooms and the dining area...Food menu was above expectation serving Vietnamese,Asian and European food.Breakfast is a highlite of the day.The staff responded to all our needs and extremely helpful to make our stay in Hanoi a remarkable one. Jenny arranged our tours and provided us with all the information to make our tour a happy one.. We are very fortunate to have selected this hotel and had the opportunity to learn more about the Vietnamese culture from the Staff. We commend Jenny on her professionalism and good customer relations ability to make our visit an exciting and comfortable stay.
    Reviewed October 12, 2015
    8.8
    Excellent
    Cullen from United States
    Couple
    Presidential Suite - City View
    Stayed 3 nights in October 2017
    Location Jenny Breakfast Jenny location ”
    We scoured the internet for something modern, cool and great location. We got all 3 plus Jenny. This hotel is a stones throw away from the St Joseph’s cathedral and countless interesting places to eat and shop. Each morning we were treated to delicious assorted breakfast items and I recommend you try as many as possible. The handmade rice paper rolls were outstanding. The entire staff was cheerful and welcoming but I couldn’t start each morning or night without direction or sass from our gal pal Jenny. She’s truly a Ha Noi treasure and if I lived here I would be honored to call her my friend. Check in and then checkout all this amazing hotel offers. Lake ,
    Reviewed October 08, 2017
    9.6
    Exceptional
    Tina from United Kingdom
    Couple
    Junior Suite (Double or Twin)
    Stayed 1 night in May 2017
    In a great little street in the heart of the old tiwn”
    Great and helpful staff who carry you cases down the small street that cars are not allowed. Breakfast reasonable, veitnamese option really nice. We left for 2 days and allowed us to leave a cases on our return for 3 hours very kind and professional to reception and bell boys thank you all for a lovely stay
    Reviewed June 01, 2017
    8.8
    Excellent
    Jerome from Malaysia
    Family with young children
    Family Executive Suite
    Stayed 3 nights in March 2017
    Very nice Staff”
    Hotel is located in the old town next to the Cathedral. The staff had all the information at hands and were extremelly helpfull. We lft some of our luggages in the hotel while we spent two days in Halong bay. Hotel staff organised for taxi for us. Those taxis were reliable with meters working. Note that we experienced a taxi with a corrupted meter (we ended up negotiating the price direct with the driver), All in all very good experience.
    Reviewed March 12, 2017
    4.8
    MOHAMAD from Singapore
    Family with young children
    Junior Suite (Double or Twin)
    Stayed 3 nights in December 2016
    Poor location, not value for money”
    Hotel not connected to the road, so guests have to walk along the uneven pathway in with their luggage. No ramp leading to lobby, carry up the staircase. Breakfast is cooked upon ordering, small dining area, food is ok. Picture of the lobby is misleading too.
    Reviewed February 22, 2017
    9.2
    Exceptional
    Blaire from Australia
    Family with young children
    Family Executive Suite
    Stayed 3 nights in November 2016
    Good value for a busy trip to Hanoi ”
    Although the accomodation was basic it completely suited our needs. Located in a great part of the old quater it made us feel like we were right in it all. The rooms were smaller than what we thought but for the amount of time we spent there it really wasn't a problem. All of the staff were friendly and extremely helpful, again a basic breakfast but enough to fuel our bodies for the morning
    Reviewed December 03, 2016
    8.8
    Excellent
    Tomasz from Poland
    Couple
    Junior Suite (Double or Twin)
    Stayed 2 nights in November 2016
    Nice, new cozy hotel”
    Hotel has been totally renovated, so expect the new and clean place. Rooms are very ok, with a clean and spacious bathrooms. However - the rooms are not that spacious like it seems on presented photos. Be carefull if you reserve 'an apartaments' highlighted as with double AND single beds - it would be infact one OR other option. Also if you have reserved the room with a 'garden view' please be warned, that it would be in fact internal window with a staircase view (?). Overall the rooms and the whole hotel is a good value for money. The customer service (especially the lady manager) was over the expectations :>
    Reviewed November 27, 2016
    9.2
    Exceptional
    Philip from United Kingdom
    Couple
    Junior Suite (Double or Twin)
    Stayed 1 night in October 2016
    Excellent location, extremely helpful and efficient staff”
    We stayed for 2 nights either side of a trip to Halong Bay trip. The staff at the hotel excellent in helping recommend restaurants and spas and contacting hotels in the next destination for us to. The room upgrade was much appreciated. The only small criticism was for the bathtub in the room which although lovely needed a shower curtain to prevent flooding.
    Reviewed October 23, 2016
    8.8
    Excellent
    So from Hong Kong
    Couple
    Junior Suite (Double or Twin)
    Stayed 4 nights in September 2016
    Friendly & helpful staff”
    Staff of front desk speak fluent English, friendly & very helpful. Enthusiastic in providing useful information on touring and tasty food. The hotel is situated in a small lane of the old quarter. Quiet, safe, a 5-minute leisure walk to the Catholic Church. Very convenient to access to the Night Market and other scenic spots. The hotel completed renovation in August. Our rooms are clean and cozy. The breakfast is semi-buffet style plus all-you-can-eat order from the menu. Food is fresh and good taste. Definitely, it will be our first choice for the next Hanoi visit.
    Reviewed October 05, 2016
    9.6
    Exceptional
    Christian from Germany
    Solo traveler
    Stayed 2 nights in May 2016
    Very quite place - Great staff”
    This place is also known as "Hanoi Gem Hotel" on some portals. Very friendly and helpful staff always available for a chat or for advice. They also have a travel agency but are not at all pushy offering their services like I heard from other places. Clean rooms, some a bit small but overall quite nice for the price they offer. In my pov the biggest advantage compared to other places is that it is really quite! There is no traffic as the Hotel is within a small walking street. That means no annoying honking and also no chicken waking you up way before dawn. The lake is within walking distance and in the walking street you find anything you need. The main party street is a 10 min walk away. Breakfast was included and was very good, there is a small buffet but you can order from a large menu or just tell them what you want and things are made fresh for you.
    Reviewed May 15, 2016
    9.2
    Exceptional
    Michael from France
    Family with teens
    Stayed 1 night in April 2016
    Gem”
    We originally booked for only one night and stayed for 3. We have a fourth night booked in 2 weeks time. Jenny runs a friendly and efficient service. Naturally enough, as a travel agent, she was wondering about our future trips in Vietnam but when we told her that most of our trips were already booked she just left it at that. This was greatly appreciated by us. Being our second trip to Vietnam I wanted to avoid all the pushy trip sellers. Thankfully jenny is not one of them. We booked trips to perfume pagoda and Cat Ba from her. We also left our luggage in the hotel while in transit in Hanoi waiting for our night train to Hue. Our room (302) was, for the price, was correct. Fairly clean in comparison with other hotels at the same price. We had a window in the room which looked onto a stairwell. There was enough natural light coming through to not make it feel like a prison. Also a quiet room.. I would not hesitate to recommend Hanoi Gem to friends and family.
    Reviewed April 15, 2016
    6.8
    Good
    Soon from Australia
    Couple
    Stayed 1 night in April 2016
    Could be better”
    I know its a budget place and we only stayed a night but we transition between these types of accomodation and 4 star hotels. From check in the management was full on sales pitch selling tours, he was helpful in giving us a map and showing us the hotspots. The room was very old and smelled of mould, I would hate to have slept in this place during their rainy season, our door wouldn't shut properly and there was no acknowlegement there was an issue. The breakfast was very good with a good range and they would quickly made more food when we arrived. Staff could be friendlier but I don't really mind that as long as they do their job. Its not 9 out of 10 but it is a budget hotel and in that regard there is no complaint.
    Reviewed April 12, 2016
    9.7
    Exceptional
    Heinrich from Switzerland
    Solo traveler
    Stayed 5 nights in March 2016
    Great time!”
    Location. Staff. Value for money.
    I've just stayed at the Hanoi Gem Boutique Hotel for several nights. What a fantastic time I had! The location in the middle of the Old Quarter is just perfect. Hoan Kiem Lake, Water Puppet Theatre, night market, . . . all within walking distance. But what made my holiday an unforgettable experience was the warm, friendly and helpful staff. They sent a car to pick me up at the airport. They arranged a short day-trip to the countryside and transportation to Ha Long Bay for me. ( I'm not so young, so travelling by bus just isn't an option anymore. ) They don't serve lunch or dinner in the restaurant, but there's a great Vietnamese restaurant ( Madame Hien ) just around the corner. When I visit Hanoi again, I'll certainly stay at the same hotel.
    Reviewed March 25, 2016
    10.0
    Exceptional
    Halina from Poland
    Family with young children
    Stayed 4 nights in January 2016
    Great value of money”
    This hotel was much better standard than I expected for the price we paid per night. It has all the comforts, very professional staff, all the necessary facilities. There is a lot of choice for breakfast, more than in other hotels we booked at similar budget in Vietnam. We had one of the cheaper rooms but it was still good quality and very clean. I can recommend this hotel to anybody who would like to stay close to the old town.
    Reviewed February 04, 2016
    10.0
    Exceptional
    Cindy from Philippines
    Group
    Stayed 4 nights in January 2016
    A+++ ”
    I'm very happy to have stayed in Hanoi Gem Boutique Hotel during our first Vietnam trip, particularly in Hanoi. The location is very accessible to pretty much everything---food, shops, places of interest like St. Joseph Cathedral, Hoan Kiem Lake, Puppet Theatre, Dong Xuan Market, etc. Our room was cleaned daily and they have very good breakfast menu selections. Added bonus are the friendly staff who were so nice to accommodate our tour bookings, money exchange transactions, and giving us directions on how to get where (thank you so much ^_^) I highly recommend this place to everyone visiting Hanoi---backpackers + families + group travelers.
    Reviewed January 30, 2016
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Gem premier Hotel & Spa
    |Excellent 8.6
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • St. Joseph's Cathedral (Nha Tho Lon)
    • Hanoi Railway Station is within 0.93 km