Generator Hostel London
Generator Hostel London
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8.8
Excellent

"Good location, nice and welcoming environment."

Ong

|

April 1, 2018

 Generator Hostel London
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Excellent
Location
8.5
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What guests are saying:
Perfect place and a really friendly and helpful staff.The breakfast is a must.
KIMON from Germany
Solo traveler
Location is near to King-Cross Station, Room is comfy and toilet is clean. Just a side note, quite noisy at night especially the door keep banging when people pass through. Overall, value for money.
Pei from Malaysia
Group
Great service however I had emailed agoda about Changi my booking and when I arrived at the accomodation they had not received this information, so they couldn’t see my booking, and only had my original booking not my new one which was stressful
Abby from Australia
Solo traveler
thank you for a nice hostel experience in London. Staff was really nice and the ubication is ok for this big city. Really happy with that. Also we were staying with childrens there (9 and 12 years old)
edvin from United Kingdom
Family with young children
It is located in the nice area and easy for walking or taking the public transportation.
Wang from Taiwan
Solo traveler
Good location, nice and welcoming environment. Value for money and you can even hangout at the cafe with your friends.
Ong from Singapore
Solo traveler

Generator Hostel London

Excellent location
- Inside city center
- What's nearby?
Very good
From 1814 reviewsSee what guests said
7.7
/
10
Very good service
7.8
Value for money7.7
Distance to city center00 km
Location rating8.5
Nearest airportLondon City Airport (LCY)
Distance to airport12.5 km
  • 330 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Bar

  • Nightclub

Select your room
14 travelers are looking at this property right nowBook now before it's too late!
6 Bed Private
6 Bed Private
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 bunk bed
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Twin Room with Shared Bathroom
Twin Room with Shared Bathroom
...
  • Room size: 9 m²/97 ft²
  • City view
  • 1 bunk bed
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Quad
Quad
...
  • Room size: 9 m²/97 ft²
  • City view
  • 2 bunk beds
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Single Room
Single Room
...
  • Room size: 9 m²/97 ft²
  • City view
  • 1 sofa bed
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1 Person in 8-Bed Dormitory - Mixed
1 Person in 8-Bed Dormitory - Mixed
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 bunk bed
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6 Bed Private
6 Bed Private
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 6 bunk beds
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Triple
Triple
...
  • Room size: 9 m²/97 ft²
  • City view
  • 1 single bed and 1 bunk bed
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1 Bed in a 4-Bed Mixed Shared Dorm
1 Bed in a 4-Bed Mixed Shared Dorm
...
  • Room size: 9 m²/97 ft²
  • Shower
  • 1 bunk bed
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1 Bed in a 8-Bed Mixed Shared Dorm
1 Bed in a 8-Bed Mixed Shared Dorm
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 bunk bed
Enter dates to see prices
Twin Room
Twin Room
...
  • Room size: 9 m²/97 ft²
  • City view
  • 1 bunk bed
Enter dates to see prices
Have a question for Generator Hostel London?

What people love about the property

  • 8.8
    Excellent

    "Clean comfy beds,."

    Juliet

    |

    August 12, 2017

  • 8.8
    Excellent

    "It was spacious and clean."

    Michele

    |

    November 26, 2017

  • 9.6
    Exceptional

    "The breakfast was also great, and worth the price."

    Lauren

    |

    May 19, 2017

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More about Generator Hostel London

More about Generator Hostel London

9.2
Exceptional

"Nice and good"

Rose

|

February 20, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Fork Deli Patisserie
60 m British, Cafe, Gluten Free
Bloomsbury Coffee House
140 m British, Cafe, Gluten Free
49 Cafe
150 m British, Cafe
American cuisine
American cuisine
Burger and Shake
170 m American, Fast food
The Gourmet Burger Company - Brunswick
300 m American
The Montague Ski Lodge
640 m American, European, German
European cuisine
European cuisine
Woburn Place
380 m European
Albertini
440 m European, Italian
Carluccio's - St Pancras
490 m European, Gluten Free, Italian

What they offer

9.2
Exceptional

"Nice place Staff is great"

Nuttaporn

|

June 24, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1814)Booking.com Reviews (5521)
7.7
/
10
Cleanliness7.6
Facilities7.2
Location8.5
Room comfort and quality7.2
Service7.8
Value for money7.7
Provided by verified guests of Agoda
All languages
All guests (1814)
All room types

Show reviews that mention 

Showing 1229 verified guest comments
12345
9.6
Exceptional
Kania from Indonesia
Solo traveler
1 Person in 6-Bed Dormitory - Mixed
Stayed 6 nights in September 2018
Stay again”
Staying there more than 3(three) days was pretty amazing experience. At the center of London, that less than 10mins walked to King's and Rusell Square Metro. The hostel also pretty near to Brunswick Center, where I can find GBK, Yo! Sushi, and Nando's. The room also checked and cleaned every morning at 10. as well as the bathroom.. but at the wrong time (about 7 to 10am). That's my bath-time, that caused me to find other bathroom (other floor). Other than the bathroom things, I am sure will be stay again at GH London.
Reviewed January 09, 2019
Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making people feel like they are “home away from home”. We are so happy to hear that you enjoyed your stay with us and we cant wait to have you again Regards Guest Relations Team
Responded January 10, 2019
Generator Hostel London
2.8
GIHYUN from United States
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 1 night in January 2019
Most poor facilitated hostel”
Even consider about the price rate of London, this Generator chain in London was the most horrible hostel ever. I am kinda ok for anything about accommodation but the very basic facilities were so poor. Like rest room isnt located in your room, no hot water, dirty and smelly corridors and narrow rooms. Most importantly, staffs are not good english speaker which means there would be many chances that they cant understand your requirements, such as extension of your nights, card malfunction those kind of details. I also been through misunderstanding with receptionists... the only reason i stayed here more than 2 nights was i am tired of moving again and expensive taxi fares..
Reviewed January 14, 2019
Dear Guest, Thank you so much for taking the time to write your feedback about your stay at our hostel. Naturally I am extremely disappointed to read that your stay was not so great. This is totally unlike our normal levels of service and I am therefore carrying out a full investigation into what happened. I can only apologise and hope that there is some reassurance that this is being comprehensively followed up and as you will see from the many extremely positive reviews about us, not indicative of what Generator is all about. If you could please contact so we may get in touch at your convenience, I would love to have the chance to speak to you personally. Regards, Guest Relations Team
Responded January 14, 2019
Generator Hostel London
10.0
Exceptional
Marie from Malaysia
Solo traveler
1 Person in 8-Bed Dormitory - Mixed
Stayed 1 night in December 2018
Last minutes resort”
Was not my first choice. Unfortunately my initial booked accommodation cancelled two days prior. In rush to find one affordable on new year eve and in King Cross area. Stayed in 8 mixed dorm. There are CCTV at a lot of places, but many exit door weren't locked. So any one can sneak in and stay for the night outside the dorms, inside the premises. There were drawers under bunk bed for each bed holder, just that you need to have your own lock. Alternative, buy a combination lock from reception. Tooth brush, toothpaste , towel etc are available for purchase or hire. It is convenience, not cost effective if you on tight budget. Lockers fees £8 for 24hrs. Again it is convenience, not cost effective. All you can eat breakfast £7 pay when you check in. I think its cheap. I had bar food - Buffalo wings £8 for dinner. I think it was tasty.
Reviewed January 06, 2019
Dear Marie, Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making people feel like they are “home away from home”. It really saddens me when I read that we didn’t meet a guests expectations and I am so sorry that this is the case with your visit. Our team are there to help 24/7 and it is unfortunate that you did not feel like you could address this issue with them immediately. In order for us to grow and prevent this from happening again, we would like to contact you to discuss your comments in more detail. Please contact us so we may get in touch at your convenience. In the interim, I have taken your feedback onboard and shared it with the relevant teams to learn and assess what we can do to prevent this from happening in the future. Regards, Guest Relations Team
Responded January 07, 2019
Generator Hostel London
10.0
Exceptional
Sara from United Kingdom
Solo traveler
Bed In Shared Room Standard
Stayed 2 nights in January 2019
Exceptional”
Friedly staff and friendly environment, definitley recommend
Reviewed January 18, 2019
Dear Sara Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making people feel like they are “home away from home”. We are so happy to hear that you enjoyed your stay with us and we cant wait to see you again Regards Guest Relations Team
Responded January 19, 2019
Generator Hostel London
3.6
po from Taiwan
Group
6 Bed Private
Stayed 1 night in January 2019
Terrible ever”
臭 小
Reviewed January 12, 2019
Dear guest, Thank you very much for your review and I am disappointed to read that you found our cleanliness below standard. I can assure you that I housekeeping and maintenance team work very hard to keep everything looking its best. Your feedback will be shared with the team and used as a training tool to help us improve. Please do not hesitate to email us if you would like to discuss this in more detail. Once again, thank you for your feedback and we hope give Generator another try soon. Regards Guest Relations Team
Responded January 17, 2019
Generator Hostel London
7.2
Very good
Cheuk from Hong Kong
Solo traveler
1 Person in 6-Bed Dormitory - Mixed
Stayed 6 nights in December 2018
Very good”
Have a bad smell everywhere, including the room. The bathroom is not really clean. But the location is awesome, just 5 mins walk from the Russell Square underground station.
Reviewed January 07, 2019
Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making our guest feel at home. It really saddens me when I read that a guest did not enjoy our offerings and their expectations were not met. Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms is not there. We have arranged the rooms in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. we hope to see you in the future Regards Guest relations team
Responded January 08, 2019
Generator Hostel London
10.0
Exceptional
SEUNGGEUN from South Korea
Solo traveler
Standard Single Bed in Dormitory for 6-8 people
Stayed 1 night in December 2017
good”
good
Reviewed December 23, 2018
Many thanks for your review
Responded December 24, 2018
Generator Hostel London
6.4
Good
Yee from Singapore
Family with teens
Bed In Shared Room Standard
Stayed 1 night in December 2018
Heater wasn’t working ”
The heater wasn’t working so we were freezing at night and didn’t sleep well. The extras were very expensive - towel 4 pounds, luggage 6 pounds for 6hr, laundry (wash + dry) 6 pounds. Massive place so relatively long wait at reception too. No kitchen which you can use to cook or warm food.
Reviewed December 15, 2018
Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making our guest feel at home. We would like to apologise for the heating not working in your room, we urge all guest to come see us in reception so that we can follow it to prevent it from happening. I am sorry that you experienced a long wait to check in when arriving at our hostel. Our reception team work very hard and under extreme pressure to balance and deliver great service in the quickest time possible. Our lifestyle brand encourages social interaction and exploring and experiencing our local area to the fullest, including some of the great restaurants and bars in the area. Regards Guest Relations Team
Responded December 15, 2018
Generator Hostel London
3.2
Victor from Myanmar
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 1 night in November 2017
MY BAG In THE ROOM WAS STOLEN ”
My hand carry luggage which I have my IPad was stolen from my room. The management does not help in any way and just ask me to go to police and take care of the incident all by myself. They did not check CCTV. After two days, my IPad, which I put on lost mode, location was shown on the very same hotel. I ask them they told me to go find myself it was not their problem. Do not recommend to stay there.
Reviewed November 17, 2018
Hi there, Please accept our apologies that this happened, it is certainly not a common occurrence and what you have described does not sound like our policy at all. We have the ability to read each door in the hostel and can see who entered, we also have CCTV outside each room and have a duty manager on every shift. As you stayed with us one year ago in 2017 it is hard to make an investigation now, although certainly if it came to confronting a fellow guest this would have been a matter for the police.
Responded November 19, 2018
Generator Hostel London
6.8
Good
Darryl from Malaysia
Group
1 Person in 4-Bed Dormitory - Mixed
Stayed 3 nights in March 2018
Good Stay Overall ”
-Great for Youth -Can be Quite Overwhelming for those who likes peaceful and restful setting -Quite disappointing at the heater system, feels too darn cold in winter. 2 Blankets was not enough to compensate the poor heating system.
Reviewed November 03, 2018
Hi Darryl, Thank you for taking the time to share your feedback with us. We must apologise for the issues experienced with the heating. I have passed your comment onto our maintenance team in order to investigate and fix this problem. Please do not hesitate to email us directly if you would like to discuss this in more detail. Once again, thank you for your feedback and I hope that you will consider a stay with us again and we can show you an enjoyable stay. Kind regards, Guest relations team
Responded November 14, 2018
Generator Hostel London
10.0
Exceptional
medyna from Indonesia
Family with teens
Quad
Stayed 2 nights in June 2018
Great”
Great hostel, but too bad one of our group bring a very heavy suitcase and we had to take the stairs. Think they had wheelchairs access but maybe it was to hassle to ring the employee to help us. Good place to watch world cup match.
Reviewed July 05, 2018
Hello Medyna, Thank you for taking time to review our hostel. We're glad to hear that you enjoyed your stay, and found our public facilities enjoyable for the world cup. Our wheelchair access is limited to those in wheelchairs only. Kind regards, Customer relations team
Responded July 06, 2018
Generator Hostel London
8.0
Excellent
Paul from Ireland
Solo traveler
1 Person in 8-Bed Dormitory - Mixed
Stayed 5 nights in November 2017
Very good”
Staff are very professional and went out of way to help me get a quiet room. The hostel is located in the beautiful Bloomsbury academic quarter of London in a secluded spot away from traffic. I must say I was impressed with staff at front desk,
Reviewed June 05, 2018
Hey! Thanks for your feedback, our front desk team will be so happy to read your feedback. Hope to see you again soon.
Responded June 05, 2018
Generator Hostel London
8.0
Excellent
David from United Kingdom
Solo traveler
1 Person in 8-Bed Dormitory - Mixed
Stayed 7 nights in May 2018
Happy hostel for adventure hungry travellers”
Checking in the Generator your welcomed with a genuine, friendly smile. Rooms are available across six floors. There's a late opening bar and all day cafe/lounge. The TV room is more of a break out room from the hustle and bustle of the hostel. (The hostel definitely needs more (quieter spaces) Tips: I highly recommend you ask for a room on Floors 1 to 6, as some rooms on level 0 don't have windows. Some rooms have USB charging points. Try the breakfast. It's expensive but tasty. (I think it should be £6.00 instead of £8.00)
Reviewed June 04, 2018
Hey! Thanks for taking the time to share your feedback, your tips will be so useful for people. Yes feel free to request rooms on higher floors, you can send us an email before arrival requesting this.
Responded June 04, 2018
Generator Hostel London
9.2
Exceptional
Felani from Singapore
Solo traveler
1 Person in 8-Bed Dormitory - Mixed
Stayed 3 nights in April 2018
Good Location & Big Room”
Pro: Good Location very closed to King Cross & Russel tube station, the bedroom and bathroom is big and clean, there's hairdryer in the bathroom. There's bar and lounge to hang around which is pretty cool, wi fi is strong even in the room. Cons: No towel provided, you can only buy from them. There are worker (not Generator Hostel worker) staying in the room and they slept during the day, so most of the time, i can't turn on the light which is difficult when you need to pack your things. I extended my stay to 12 bed dorm, it's still have big size room, however it is directly below the bar hence, it is noisy as the bar play the music until late night. But overall it is fun to stay and will definitely stay again next time.
Reviewed May 16, 2018
Dear Felani, thank you very much for taking the time to give us a feedback! We are really happy you had such a nice stay with us and we would love to see you again soon! Unfortunately this is an old building so sometimes spaces are limited! Despite that, we hope to see you again soon! Regards, Reception team
Responded May 17, 2018
Generator Hostel London
8.0
Excellent
Stefanie from United States
Solo traveler
1 Person in 8-Bed Dormitory - Mixed
Stayed 3 nights in May 2018
Would not stay again, no power outlets, noisy rooms”
Cons: 1) Only 2 plugs per 10 person room and they are in odd locations. This hostel is missing the most basic amenity - the ability to charge your electronics safely. 2) Check out time is early at 10am. You can pay 5 pounds extra to check out “late”. 3) You have to make your own bed when you arrive. They leave folded sheets on top of the mattress. This is not something I want to do after a 20 hour flight. 4) The dorms are super noisy because the door to the room slams shut and the lockers make a loud noise when the lid is opened. Even if your roommates are courteous and quiet in the morning everyone still wakes up because the lockers/door is so loud and this isn’t the guests fault. 5) It’s 8 pounds per day for luggage storage. This is too expensive. Pros: 1) Good WiFi 2) Daily bar crawls which is great for meeting people 3) Great location
Reviewed May 13, 2018
Dear Guest, thank you for your feedback. Our check-out time is at 10am as like most of the other big hostels. We have more than 800 beds in our property and our housekeeping team will need to have enough time to get everything ready by 2pm. In all the other hostels you need to make your own bed, as it's not an hotel. We are sorry you didn't fully enjoy your stay with us, I would recommend you to go for a different option next time, maybe a hotel will suit you more. Regards, Reception team
Responded May 15, 2018
Generator Hostel London
8.4
Excellent
David from United Kingdom
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 2 nights in May 2018
ok but cold room”
A good hostel, but the room I was in was very cold. Developed a bad cough and barely slept a wink in my last night of 2. Had a hot shower there at 6 am to get some warmth then checked out. however, the hostel is modern and clean. Just freezing cold. Thought I'd let you know..
Reviewed May 04, 2018
Dear David, Thank you for taking the time to review our hostel and I would like to apologise for the heating issues you experienced during your stay. Our dedicated team take pride in working to ensure our guests enjoy their experience of our hostel and I will highlight your comments with our staff to ensure we improve our service. Please be assured we take all feedback on board and if you would like to discuss this matter further, please do not hesitate to contact us and we do hope we can welcome you back to our hotel again soon. Regards Customer relations team
Responded November 16, 2018
Generator Hostel London
10.0
Exceptional
Elizabeth from United Kingdom
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 2 nights in March 2018
It doesn't get better than this!”
I stayed here for a business/leisure trip that was a little unexpected. Fortunately, I found this hostel. The staff were absolutely lovely, especially a gentleman named Abdel. He was so helpful, had a genuine smile on his face, and made the property feel warm and inviting. He was a real bright spot for my time here. Additionally, everything is incredibly clean, and the rooms are well situated. The drawers were really helpful! As was the in-room sink and mirror. I'm constantly in London related to my work and think I've found my new go-to accommodation.
Reviewed March 14, 2018
Hey! It is fantastic to hear from you. Thank you for taking the time to share your feedback and thank you for your kind words regarding Abdel, he will be so happy to read. Yes the drawers under the beds are so handy for storing belongings. We look forward to welcoming you back soon!
Responded March 15, 2018
Generator Hostel London
8.4
Excellent
Eko from Indonesia
Group
Quad
Stayed 1 night in March 2018
Small Room but good value”
Room very small, booked for 4 people in quad room and you will find it difficult to move on and packing your luggage... but anything else is perfect for hostel, bed is comfy, warm room, clean shared toilet and bathroom, good value for money not to far from Euston and King's Cross St Pancras, perfect foe 1-2 night to go everywhere in central london
Reviewed March 09, 2018
Hello, Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms is not there. We have arranged the rooms in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. We do also have larger dorms which are more spacious. We hope despite this we can have the opportunity to see you again in the future.
Responded March 09, 2018
Generator Hostel London
8.4
Excellent
Cristina from Moldova
Solo traveler
1 Person in 6-Bed Dormitory - Mixed
Stayed 1 night in February 2018
Great location , in the center short walk to Kong’s cross station and Big Ben. ”
In the begging they gave me a small room in a sixth floor , what were not comfortable to care my heavy languages , as elevator goes till 5th floor only, room was very small and uncomfortable. Next day a changed the room , where I got a lovely room , spacious and worn :) Love the place , very nice and taste English breakfast ;)
Reviewed March 03, 2018
Hey! We are pleased we were able to change you room when requested and that this suited you better, next time you stay with us please feel free to send us a message before your stay requesting a room on a lower floor. Best wishes - Generator London.
Responded March 04, 2018
Generator Hostel London
8.0
Excellent
YING from United Kingdom
Solo traveler
1 Person in 4-Bed Dormitory - Mixed
Stayed 3 nights in October 2017
Very good”
There is a sink in each room, but not many power stations in the rooms and some of them not close to beds. No hanger in shower room, and the shower rooms are not independent (means water from the next room might flow to yours).
Reviewed February 18, 2018
Thank you for taking the time to write your review. I am sorry that you were unhappy with the limited plug sockets in your room. Unfortunately our hostel is not a new build and the power outlets could not be changed. Our social spaces have been designed and fitted out with numerous power points and most of our guests prefer to be out of their rooms and in the lounge area. I hope this didn’t affect your stay too much and we look forward to welcoming you back to Generator soon
Responded February 20, 2018
Generator Hostel London
12345
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  • Excellent location
  • British Museum
  • Russell Square Tube Station is within 0.33 km