Generator London
Free Wi-Fi
2018

Generator London

37 Tavistock Place, Russell Square, Kings Cross St. Pancras, London, United Kingdom, WC1H 9SE
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 Generator London
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    Interior view Generator London
    Interior view Generator London
    1 Person in 8-Bed Dormitory - Mixed Generator London
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     Generator London

    Guest reviews

    7.7
    Very good
    /10
    (1916 reviews)See what guests said
    10.0
    Exceptional

    "Rooms were clean and comfortable."

    Janet

    -

    August 3, 2017

    7.8
    Very good service

    Property highlights

    Things you'll love

    • 330 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Bar

    • Nightclub

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • The School of Life60 m
  • Lord John Russell80 m
  • Gay’s the Word80 m
  • Skoob Books100 m
  • Renoir cinema230 m
  • Brunswick Centre230 m
  • Renoir240 m
  • The Camden Centre250 m
  • Tavistock Square260 m
  • Russell Square Tube Station330 m
  • This property is in high demand!

    Last booked 1 hour ago | 21 travelers are looking at this property right now

    Value for money7.7
    Distance to city center00 km
    Location rating8.5
    Nearest airportLondon City Airport (LCY)
    Distance to airport12.3 km
    Select your room
    Twin Room with Shared Bathroom
    Twin Room with Shared Bathroom
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 bunk bed
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    6 Bed Private Room with Shared Bathroom
    6 Bed Private Room with Shared Bathroom
    ...
    • Room size: 17 m²/183 ft²
    • Shower
    • 6 bunk beds
    Enter dates to see prices
    1 Bed in a 8-Bed Mixed Shared Dorm
    1 Bed in a 8-Bed Mixed Shared Dorm
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
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    6 Bed Private
    6 Bed Private
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    Quad
    Quad
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 2 bunk beds
    Enter dates to see prices
    1 Bed in a 4-Bed Mixed Shared Dorm
    1 Bed in a 4-Bed Mixed Shared Dorm
    ...
    • Room size: 9 m²/97 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Bunk Bed in Female Dormitory Room
    Bunk Bed in Female Dormitory Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Triple
    Triple
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 single bed and 1 bunk bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    Bunk Bed in Mixed Dormitory Room
    Bunk Bed in Mixed Dormitory Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Have a question for Generator London?

    What people love about the property

    • 8.8
      Excellent

      "Nice surrounding in zone"

      Pesta R.

      |

      December 19, 2018

    • 10.0
      Exceptional

      "Staff was really nice and the ubication is ok for this big city."

      edvin

      |

      April 16, 2018

    • 10.0
      Exceptional

      "Everywhere was clean and the staff helpful."

      Jennifer N.

      |

      February 19, 2018

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    More about Generator London

    More about Generator London

    10.0
    Exceptional

    "Good place to watch world cup match."

    medyna

    |

    July 5, 2018

    An overview

    Show less

    What they offer

    6.0
    Review score

    "Great location, walking distance to attractions."

    Bianca

    |

    June 14, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    Fork Deli Patisserie
    60 m British, Cafe, Gluten Free
    Bloomsbury Coffee House
    140 m British, Cafe, Gluten Free
    49 Cafe
    150 m British, Cafe
    American cuisine
    American cuisine
    Burger and Shake
    170 m American, Fast food
    The Gourmet Burger Company - Brunswick
    300 m American
    The Montague Ski Lodge
    640 m American, European, German
    European cuisine
    European cuisine
    Woburn Place
    380 m European
    Albertini
    440 m European, Italian
    Carluccio's - St Pancras
    490 m European, Gluten Free, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Real reviews from real guests

    Agoda Reviews (1916)
    7.7
    /
    10
    Cleanliness7.6
    Facilities7.1
    Location8.5
    Room comfort and quality7.2
    Service7.8
    Value for money7.7
    Provided by verified guests of Agoda
    All languages
    All guests (1916)
    All room types

    Show reviews that mention 

    Showing 1260 verified guest comments
    12345
    4.4
    Sumanth from India
    Solo traveler
    Single Room
    Stayed 2 nights in March 2019
    Disappointed stay...”
    The only plus point of this hostel is the location. Rooms are tiny, bathrooms are dirty and there was no water for one entire morning in men’s bathroom. Selection of food is limited...and though my booking in Agoda said ‘free breakfast’, I didn’t get it! Totally dissatisfied and disappointed.
    Reviewed March 04, 2019
    Hello! Thanks for taking the time to review us. We are really sorry that your stay wasn't as expected. We can assure you that cleanliness is one of our top priorities and we will pass your comments to the housekeeping manager and understand what happened. If you'd like to contact with further details to investigate it properly please do not hesitate in doing so. As for the water in the men's bathrooms we were unaware of such a problem. Please feel free to come to reception anytime to report these issues so we can send our maintenance team. We hope you can give Generator another chance. Regards, Anna, Generator London
    Responded March 05, 2019
    Generator London
    7.6
    Very good
    Surachet from Thailand
    Group
    Quad
    Stayed 1 night in January 2019
    Good hostel”
    staff at the reception check in was a bit limited. Waiting time can be long. rooms are acceptable for hostel grade. Location is good.
    Reviewed March 04, 2019
    Hi Surachet, Thank you for taking the time to share your experience about your recent stay at our property. Glad you’re as happy with our location as we are – we always make sure that we’re in the right place at the right time. Your feedback is extremely valuable to us as it helps us improve our standards everyday, we are currently in the process of upgrading our check in experience, next time your in London be sure to stop in and check it out. We hope to see you again soon Regards Emma Generator London
    Responded March 04, 2019
    Generator London
    9.6
    Exceptional
    Kania from Indonesia
    Solo traveler
    1 Person in 6-Bed Dormitory - Mixed
    Stayed 6 nights in September 2018
    Stay again”
    Staying there more than 3(three) days was pretty amazing experience. At the center of London, that less than 10mins walked to King's and Rusell Square Metro. The hostel also pretty near to Brunswick Center, where I can find GBK, Yo! Sushi, and Nando's. The room also checked and cleaned every morning at 10. as well as the bathroom.. but at the wrong time (about 7 to 10am). That's my bath-time, that caused me to find other bathroom (other floor). Other than the bathroom things, I am sure will be stay again at GH London.
    Reviewed January 09, 2019
    Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making people feel like they are “home away from home”. We are so happy to hear that you enjoyed your stay with us and we cant wait to have you again Regards Guest Relations Team
    Responded January 10, 2019
    Generator London
    9.2
    Exceptional
    Chung from France
    Solo traveler
    1 Person in 13-Bed Dormitory - Mixed
    Stayed 1 night in February 2019
    Exceptional”
    It’s really near to the King Cross, about 8 mins walk, the facility is really well. If you really want to be picky, the shower room is a little small, and you need an UK adaptor to charge your phone.
    Reviewed February 18, 2019
    Hi Chung, Thanks for the absolutely awesome review bud! We are loving it and we can feel the #genlove! Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms and facilities is not there. We have arranged the rooms in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. We would love to welcome you back again soon. Regards Emma- Generator London
    Responded February 19, 2019
    Generator London
    2.8
    GIHYUN from United States
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in January 2019
    Most poor facilitated hostel”
    Even consider about the price rate of London, this Generator chain in London was the most horrible hostel ever. I am kinda ok for anything about accommodation but the very basic facilities were so poor. Like rest room isnt located in your room, no hot water, dirty and smelly corridors and narrow rooms. Most importantly, staffs are not good english speaker which means there would be many chances that they cant understand your requirements, such as extension of your nights, card malfunction those kind of details. I also been through misunderstanding with receptionists... the only reason i stayed here more than 2 nights was i am tired of moving again and expensive taxi fares..
    Reviewed January 14, 2019
    Dear Guest, Thank you so much for taking the time to write your feedback about your stay at our hostel. Naturally I am extremely disappointed to read that your stay was not so great. This is totally unlike our normal levels of service and I am therefore carrying out a full investigation into what happened. I can only apologise and hope that there is some reassurance that this is being comprehensively followed up and as you will see from the many extremely positive reviews about us, not indicative of what Generator is all about. If you could please contact so we may get in touch at your convenience, I would love to have the chance to speak to you personally. Regards, Guest Relations Team
    Responded January 14, 2019
    Generator London
    10.0
    Exceptional
    Marie from Malaysia
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in December 2018
    Last minutes resort”
    Was not my first choice. Unfortunately my initial booked accommodation cancelled two days prior. In rush to find one affordable on new year eve and in King Cross area. Stayed in 8 mixed dorm. There are CCTV at a lot of places, but many exit door weren't locked. So any one can sneak in and stay for the night outside the dorms, inside the premises. There were drawers under bunk bed for each bed holder, just that you need to have your own lock. Alternative, buy a combination lock from reception. Tooth brush, toothpaste , towel etc are available for purchase or hire. It is convenience, not cost effective if you on tight budget. Lockers fees £8 for 24hrs. Again it is convenience, not cost effective. All you can eat breakfast £7 pay when you check in. I think its cheap. I had bar food - Buffalo wings £8 for dinner. I think it was tasty.
    Reviewed January 06, 2019
    Dear Marie, Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making people feel like they are “home away from home”. It really saddens me when I read that we didn’t meet a guests expectations and I am so sorry that this is the case with your visit. Our team are there to help 24/7 and it is unfortunate that you did not feel like you could address this issue with them immediately. In order for us to grow and prevent this from happening again, we would like to contact you to discuss your comments in more detail. Please contact us so we may get in touch at your convenience. In the interim, I have taken your feedback onboard and shared it with the relevant teams to learn and assess what we can do to prevent this from happening in the future. Regards, Guest Relations Team
    Show more
    Generator London
    6.4
    Good
    Yee from Singapore
    Family with teens
    Bed In Shared Room Standard
    Stayed 1 night in December 2018
    Heater wasn’t working ”
    The heater wasn’t working so we were freezing at night and didn’t sleep well. The extras were very expensive - towel 4 pounds, luggage 6 pounds for 6hr, laundry (wash + dry) 6 pounds. Massive place so relatively long wait at reception too. No kitchen which you can use to cook or warm food.
    Reviewed December 15, 2018
    Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making our guest feel at home. We would like to apologise for the heating not working in your room, we urge all guest to come see us in reception so that we can follow it to prevent it from happening. I am sorry that you experienced a long wait to check in when arriving at our hostel. Our reception team work very hard and under extreme pressure to balance and deliver great service in the quickest time possible. Our lifestyle brand encourages social interaction and exploring and experiencing our local area to the fullest, including some of the great restaurants and bars in the area. Regards Guest Relations Team
    Show more
    Generator London
    10.0
    Exceptional
    medyna from Indonesia
    Family with teens
    Quad
    Stayed 2 nights in June 2018
    Great”
    Great hostel, but too bad one of our group bring a very heavy suitcase and we had to take the stairs. Think they had wheelchairs access but maybe it was to hassle to ring the employee to help us. Good place to watch world cup match.
    Reviewed July 05, 2018
    Hello Medyna, Thank you for taking time to review our hostel. We're glad to hear that you enjoyed your stay, and found our public facilities enjoyable for the world cup. Our wheelchair access is limited to those in wheelchairs only. Kind regards, Customer relations team
    Responded July 06, 2018
    Generator London
    8.0
    Excellent
    Paul from Ireland
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 5 nights in November 2017
    Very good”
    Staff are very professional and went out of way to help me get a quiet room. The hostel is located in the beautiful Bloomsbury academic quarter of London in a secluded spot away from traffic. I must say I was impressed with staff at front desk,
    Reviewed June 05, 2018
    Hey! Thanks for your feedback, our front desk team will be so happy to read your feedback. Hope to see you again soon.
    Responded June 05, 2018
    Generator London
    8.0
    Excellent
    David from United Kingdom
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 7 nights in May 2018
    Happy hostel for adventure hungry travellers”
    Checking in the Generator your welcomed with a genuine, friendly smile. Rooms are available across six floors. There's a late opening bar and all day cafe/lounge. The TV room is more of a break out room from the hustle and bustle of the hostel. (The hostel definitely needs more (quieter spaces) Tips: I highly recommend you ask for a room on Floors 1 to 6, as some rooms on level 0 don't have windows. Some rooms have USB charging points. Try the breakfast. It's expensive but tasty. (I think it should be £6.00 instead of £8.00)
    Reviewed June 04, 2018
    Hey! Thanks for taking the time to share your feedback, your tips will be so useful for people. Yes feel free to request rooms on higher floors, you can send us an email before arrival requesting this.
    Responded June 04, 2018
    Generator London
    9.2
    Exceptional
    Felani from Singapore
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 3 nights in April 2018
    Good Location & Big Room”
    Pro: Good Location very closed to King Cross & Russel tube station, the bedroom and bathroom is big and clean, there's hairdryer in the bathroom. There's bar and lounge to hang around which is pretty cool, wi fi is strong even in the room. Cons: No towel provided, you can only buy from them. There are worker (not Generator Hostel worker) staying in the room and they slept during the day, so most of the time, i can't turn on the light which is difficult when you need to pack your things. I extended my stay to 12 bed dorm, it's still have big size room, however it is directly below the bar hence, it is noisy as the bar play the music until late night. But overall it is fun to stay and will definitely stay again next time.
    Reviewed May 16, 2018
    Dear Felani, thank you very much for taking the time to give us a feedback! We are really happy you had such a nice stay with us and we would love to see you again soon! Unfortunately this is an old building so sometimes spaces are limited! Despite that, we hope to see you again soon! Regards, Reception team
    Responded May 17, 2018
    Generator London
    8.0
    Excellent
    Stefanie from United States
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 3 nights in May 2018
    Would not stay again, no power outlets, noisy rooms”
    Cons: 1) Only 2 plugs per 10 person room and they are in odd locations. This hostel is missing the most basic amenity - the ability to charge your electronics safely. 2) Check out time is early at 10am. You can pay 5 pounds extra to check out “late”. 3) You have to make your own bed when you arrive. They leave folded sheets on top of the mattress. This is not something I want to do after a 20 hour flight. 4) The dorms are super noisy because the door to the room slams shut and the lockers make a loud noise when the lid is opened. Even if your roommates are courteous and quiet in the morning everyone still wakes up because the lockers/door is so loud and this isn’t the guests fault. 5) It’s 8 pounds per day for luggage storage. This is too expensive. Pros: 1) Good WiFi 2) Daily bar crawls which is great for meeting people 3) Great location
    Reviewed May 13, 2018
    Dear Guest, thank you for your feedback. Our check-out time is at 10am as like most of the other big hostels. We have more than 800 beds in our property and our housekeeping team will need to have enough time to get everything ready by 2pm. In all the other hostels you need to make your own bed, as it's not an hotel. We are sorry you didn't fully enjoy your stay with us, I would recommend you to go for a different option next time, maybe a hotel will suit you more. Regards, Reception team
    Responded May 15, 2018
    Generator London
    8.4
    Excellent
    David from United Kingdom
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 2 nights in May 2018
    ok but cold room”
    A good hostel, but the room I was in was very cold. Developed a bad cough and barely slept a wink in my last night of 2. Had a hot shower there at 6 am to get some warmth then checked out. however, the hostel is modern and clean. Just freezing cold. Thought I'd let you know..
    Reviewed May 04, 2018
    Dear David, Thank you for taking the time to review our hostel and I would like to apologise for the heating issues you experienced during your stay. Our dedicated team take pride in working to ensure our guests enjoy their experience of our hostel and I will highlight your comments with our staff to ensure we improve our service. Please be assured we take all feedback on board and if you would like to discuss this matter further, please do not hesitate to contact us and we do hope we can welcome you back to our hotel again soon. Regards Customer relations team
    Responded November 16, 2018
    Generator London
    8.4
    Excellent
    Eko from Indonesia
    Group
    Quad
    Stayed 1 night in March 2018
    Small Room but good value”
    Room very small, booked for 4 people in quad room and you will find it difficult to move on and packing your luggage... but anything else is perfect for hostel, bed is comfy, warm room, clean shared toilet and bathroom, good value for money not to far from Euston and King's Cross St Pancras, perfect foe 1-2 night to go everywhere in central london
    Reviewed March 09, 2018
    Hello, Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms is not there. We have arranged the rooms in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. We do also have larger dorms which are more spacious. We hope despite this we can have the opportunity to see you again in the future.
    Responded March 09, 2018
    Generator London
    4.8
    Yang
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 8 nights in February 2019
    It was not a good experience for me.”
    I lived in the room below the bar. It was noisy at night. I could still hear the music from upstairs after 2 or 3 a.m.. Sometimes someone made huge noise just like something heavy dropped on the floor, and it really annoyed me when sleeping.
    Reviewed February 13, 2019
    Hi Yang, Thank you for sharing your comments with us. I must apologise for the noise in your room. I would encourage you to come and visit us at reception anytime, day or night, if you had any issues as we would have tried our best to resolve the situation. Please know that we are taking your points on board and will rectify the situation in the future. Bianca, Generator London
    Responded February 14, 2019
    Generator London
    4.4
    Schola from South Korea
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 5 nights in January 2019
    not bad”
    if you wanna use Eurostar, it would be great. but no kitchen, they have breakfast but not free
    Reviewed February 13, 2019
    Hey, Thank you for taking the time to share your experience about your recent stay at our property. We are sorry to hear you were disappointed about not having access to a kitchen. Instead we have great restaurant and cafés which are really good value for money, especially when using the app exclusive discount! We hope you still enjoyed your time in London and hope to welcome you back in the future to leave a better impression on you. Bianca, Generator London
    Responded February 14, 2019
    Generator London
    3.2
    Victor from Myanmar
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in November 2017
    MY BAG In THE ROOM WAS STOLEN ”
    My hand carry luggage which I have my IPad was stolen from my room. The management does not help in any way and just ask me to go to police and take care of the incident all by myself. They did not check CCTV. After two days, my IPad, which I put on lost mode, location was shown on the very same hotel. I ask them they told me to go find myself it was not their problem. Do not recommend to stay there.
    Reviewed November 17, 2018
    Hi there, Please accept our apologies that this happened, it is certainly not a common occurrence and what you have described does not sound like our policy at all. We have the ability to read each door in the hostel and can see who entered, we also have CCTV outside each room and have a duty manager on every shift. As you stayed with us one year ago in 2017 it is hard to make an investigation now, although certainly if it came to confronting a fellow guest this would have been a matter for the police.
    Responded November 19, 2018
    Generator London
    6.8
    Good
    Darryl from Malaysia
    Group
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 3 nights in March 2018
    Good Stay Overall ”
    -Great for Youth -Can be Quite Overwhelming for those who likes peaceful and restful setting -Quite disappointing at the heater system, feels too darn cold in winter. 2 Blankets was not enough to compensate the poor heating system.
    Reviewed November 03, 2018
    Hi Darryl, Thank you for taking the time to share your feedback with us. We must apologise for the issues experienced with the heating. I have passed your comment onto our maintenance team in order to investigate and fix this problem. Please do not hesitate to email us directly if you would like to discuss this in more detail. Once again, thank you for your feedback and I hope that you will consider a stay with us again and we can show you an enjoyable stay. Kind regards, Guest relations team
    Responded November 14, 2018
    Generator London
    8.4
    Excellent
    Yi from Taiwan
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 2 nights in January 2019
    A not bad experience in London!!!”
    Everything is great. However, the shower room could be bigger, it's difficult to take shower even for a mid-size Asia girl like me!
    Reviewed January 27, 2019
    Hi Yi, Thank you for your feedback, its lovely to hear from you. We will let our maintenance team know your feedback regarding the showers, we also have some rooms with a private bathroom inside the room which may suit some guests better. Best wishes Guest relations team.
    Responded January 27, 2019
    Generator London
    10.0
    Exceptional
    SEUNGGEUN from South Korea
    Solo traveler
    Standard Single Bed in Dormitory for 6-8 people
    Stayed 1 night in December 2017
    good”
    good
    Reviewed December 23, 2018
    Many thanks for your review
    Responded December 24, 2018
    Generator London
    12345
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    Generator London
    |Very good 7.7
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    • Excellent location
    • British Museum
    • Russell Square Tube Station is within 0.33 km