Generator London
Free Wi-Fi
2018

Generator London

37 Tavistock Place, Russell Square, Kings Cross St. Pancras, London, United Kingdom, WC1H 9SE
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 Generator London
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    Interior view Generator London
    1 Person in 8-Bed Dormitory - Mixed Generator London
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     Generator London

    Generator London Reviews

    7.7
    Very good
    /10
    (1977 reviews)See what guests said
    10.0
    Exceptional

    "Rooms were clean and comfortable."

    Janet

    -

    August 3, 2017

    7.7
    Very good service

    Things you’ll love about Generator London

    Things you'll love

    • 320 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Bar

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • British Museum780 m
  • Camden Market2.49 km
  • London Eye2.52 km
  • St. James's Park2.63 km
  • Westminster Abbey2.78 km
  • Big Ben2.83 km
  • Houses of Parliament2.95 km
  • Buckingham Palace3.03 km
  • Tower of London3.92 km
  • Tower Bridge4.11 km
  • This property is in high demand!

    Last booked 7 hours ago | 10 travelers are looking at this property right now

    Value for money7.7
    Distance to city center00 km
    Location rating8.5
    Nearest airportLondon City Airport (LCY)
    Distance to airport12.3 km

    Rooms available at Generator London

    Twin Room with Shared Bathroom
    Twin Room with Shared Bathroom
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    6 Bed Private
    6 Bed Private
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    Quad
    Quad
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 2 bunk beds
    Enter dates to see prices
    1 Bed in a 8-Bed Mixed Shared Dorm
    1 Bed in a 8-Bed Mixed Shared Dorm
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    1 Bed in a 4-Bed Mixed Shared Dorm
    1 Bed in a 4-Bed Mixed Shared Dorm
    ...
    • Room size: 9 m²/97 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Bunk Bed in Female Dormitory Room
    Bunk Bed in Female Dormitory Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    Triple
    Triple
    ...
    • Room size: 9 m²/97 ft²
    • City view
    • 1 single bed and 1 bunk bed
    Enter dates to see prices
    Bed in 10 + Mixed Dormitory Room
    Bed in 10 + Mixed Dormitory Room
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 8-Bed Dormitory - Mixed
    1 Person in 8-Bed Dormitory - Mixed
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    Have a question for Generator London?

    What people love about Generator London

    • 10.0
      Exceptional

      "Good place to watch world cup match."

      medyna

      |

      July 5, 2018

    • 8.8
      Excellent

      "Nice surrounding in zone"

      Pesta R.

      |

      December 19, 2018

    • 9.6
      Exceptional

      "(three) days was pretty amazing experience."

      Kania

      |

      January 9, 2019

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    More about Generator London

    More about Generator London

    6.0
    Review score

    "Great location, walking distance to attractions."

    Bianca

    |

    June 14, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Staff was really nice and the ubication is ok for this big c..."

    edvin

    |

    April 16, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    Fork Deli Patisserie
    60 m British, Cafe, Gluten Free
    Bloomsbury Coffee House
    140 m British, Cafe, Gluten Free
    49 Cafe
    150 m British, Cafe
    American cuisine
    American cuisine
    Burger and Shake
    170 m American, Fast food
    The Gourmet Burger Company - Brunswick
    300 m American
    The Montague Ski Lodge
    640 m American, European, German
    European cuisine
    European cuisine
    Woburn Place
    380 m European
    Albertini
    440 m European, Italian
    Carluccio's - St Pancras
    490 m European, Gluten Free, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Generator London from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1977)Booking.com Reviews (6301)
    7.7
    /
    10
    Cleanliness7.6
    Facilities7.1
    Location8.5
    Room comfort and quality7.2
    Service7.7
    Value for money7.7
    All languages
    All guests (1977)
    All room types

    Show reviews that mention 

    Showing 1295 verified guest comments
    12345
    10.0
    Exceptional
    worachat from Thailand
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in March 2019

    Every thing is good!”

    Nothing to say, nice to stay, hanging out with other new friends in the bar under the hostel. The only thing that I regret I’ve met beautiful swedish girl and didn’t ask her contract. To sum up, if you are now reading this comment, scrolling up and making a booking trust me. Ps. This is not sponsor review hahaaa based on real experience in a 4-bed dormitory.

    Reviewed March 26, 2019

    Dear, Thank you for taking the time to leave us a review. 😀 Glad to hear you had a great time with us, we hope to see you again soon! 🍻 And good luck in meet the Swedish girl again hehe Kind regards, Generator Team

    Responded March 26, 2019
    Generator London
    8.8
    Excellent
    Kwan from Malaysia
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 2 nights in March 2019

    Value for money, simple, clean and good location”

    Suitable for those on budget and into dorm room accommodation. Everything from bed to toilet are clean. Shower is a bit small. The room is not sound proof, so if your room is near (below or above) the bar, you can hear heavy bass music until 3am. Ear plugs do not help if you are a light sleeper. Try to ask for room further from the bar. Location wise is also good enough for me since I do not mind walking 10 mins to the nearest tube station and if the weather permits. Check-in is super slow on the day that I arrived and can be improved to make it more hassle free for tired peeps who arrived late at night.

    Reviewed March 12, 2019

    Hi Kwan Thank you so much for taking the time to leave a review. We really appreciate the openness and honesty. Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms and facilities is not there. We have arranged the rooms and the facilities in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. We are glad you’re as happy with our location as we are – we always make sure that we’re in the right place at the right time. We are currently updating our check in process to make it quick and easy for our guests to check in, we do hope that you will come back and visit us in the near future! Regards Emma Generator London

    Responded March 12, 2019
    Generator London
    10.0
    Exceptional
    Febri
    Couple
    Twin Room with Shared Bathroom
    Stayed 2 nights in October 2018

    GREAT HOTEL”

    Nice staff, room and location

    Reviewed May 15, 2019

    Thanks for the lovely review! Seems like you really had a good time here with us and enjoyed our place! #genlove

    Responded May 16, 2019
    Generator London
    6.0
    Wu from China
    Group
    Twin Room with Shared Bathroom
    Stayed 4 nights in April 2019

    Amazing location but disappointed service at reception desk”

    The location itself is very convenient to the central of London, especially if you are travel out from Euston station or visit pals who studied at UCL. But, this is my miserable experience ever in the reception desk. The lady with fringe asked my passport and I passed her my residence card(BRP).After checking my information, she THREW me back my residence card. I have no idea what’s wrong with her, but this behaviour is so RUDE!!!!!!!!! She owes me an apology.

    Reviewed April 10, 2019

    Daer, Thank you for your review. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our hostel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. We are really sorry you experienced those issues during your stay with us. Kind regards, Generator Team

    Responded April 11, 2019
    Generator London
    7.6
    Very good
    Pui
    Business traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 14 nights in March 2019

    Some fecilitites has changed”

    The TV relax room has became a breakfast room. And lack of a waiting and computing space. There have a bar/ cafe but always playing music. There have not pantry and micowave if you want to make some food by yourself. If you like quiet. 4 beds share room is a good deal. And the roommates are mature. I was live here 1 week already, and book again for my following 3 weeks.

    Reviewed March 27, 2019

    Hi Pui, Thank you for taking the time to write us a review. We are glad to see that you came back. As all things change, so have we. Hope we keep improving with kind feedbacks and reviews like yours. We are sending some #genlove your way matey! See you soon. Rasika, Generator London.

    Responded March 27, 2019
    Generator London
    4.4
    Sumanth from India
    Solo traveler
    Stayed 2 nights in March 2019

    Disappointed stay...”

    The only plus point of this hostel is the location. Rooms are tiny, bathrooms are dirty and there was no water for one entire morning in men’s bathroom. Selection of food is limited...and though my booking in Agoda said ‘free breakfast’, I didn’t get it! Totally dissatisfied and disappointed.

    Reviewed March 04, 2019

    Hello! Thanks for taking the time to review us. We are really sorry that your stay wasn't as expected. We can assure you that cleanliness is one of our top priorities and we will pass your comments to the housekeeping manager and understand what happened. If you'd like to contact with further details to investigate it properly please do not hesitate in doing so. As for the water in the men's bathrooms we were unaware of such a problem. Please feel free to come to reception anytime to report these issues so we can send our maintenance team. We hope you can give Generator another chance. Regards, Anna, Generator London

    Responded March 05, 2019
    Generator London
    10.0
    Exceptional
    medyna from Indonesia
    Family with teens
    Quad
    Stayed 2 nights in June 2018

    Great”

    Great hostel, but too bad one of our group bring a very heavy suitcase and we had to take the stairs. Think they had wheelchairs access but maybe it was to hassle to ring the employee to help us. Good place to watch world cup match.

    Reviewed July 05, 2018

    Hello Medyna, Thank you for taking time to review our hostel. We're glad to hear that you enjoyed your stay, and found our public facilities enjoyable for the world cup. Our wheelchair access is limited to those in wheelchairs only. Kind regards, Customer relations team

    Responded July 06, 2018
    Generator London
    2.8
    GIHYUN from United States
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 1 night in January 2019

    Most poor facilitated hostel”

    Even consider about the price rate of London, this Generator chain in London was the most horrible hostel ever. I am kinda ok for anything about accommodation but the very basic facilities were so poor. Like rest room isnt located in your room, no hot water, dirty and smelly corridors and narrow rooms. Most importantly, staffs are not good english speaker which means there would be many chances that they cant understand your requirements, such as extension of your nights, card malfunction those kind of details. I also been through misunderstanding with receptionists... the only reason i stayed here more than 2 nights was i am tired of moving again and expensive taxi fares..

    Reviewed January 14, 2019

    Dear Guest, Thank you so much for taking the time to write your feedback about your stay at our hostel. Naturally I am extremely disappointed to read that your stay was not so great. This is totally unlike our normal levels of service and I am therefore carrying out a full investigation into what happened. I can only apologise and hope that there is some reassurance that this is being comprehensively followed up and as you will see from the many extremely positive reviews about us, not indicative of what Generator is all about. If you could please contact so we may get in touch at your convenience, I would love to have the chance to speak to you personally. Regards, Guest Relations Team

    Responded January 14, 2019
    Generator London
    9.6
    Exceptional
    Kania from Indonesia
    Solo traveler
    1 Person in 6-Bed Dormitory - Mixed
    Stayed 6 nights in September 2018

    Stay again”

    Staying there more than 3(three) days was pretty amazing experience. At the center of London, that less than 10mins walked to King's and Rusell Square Metro. The hostel also pretty near to Brunswick Center, where I can find GBK, Yo! Sushi, and Nando's. The room also checked and cleaned every morning at 10. as well as the bathroom.. but at the wrong time (about 7 to 10am). That's my bath-time, that caused me to find other bathroom (other floor). Other than the bathroom things, I am sure will be stay again at GH London.

    Reviewed January 09, 2019

    Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making people feel like they are “home away from home”. We are so happy to hear that you enjoyed your stay with us and we cant wait to have you again Regards Guest Relations Team

    Responded January 10, 2019
    Generator London
    10.0
    Exceptional
    Marie from Malaysia
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in December 2018

    Last minutes resort”

    Was not my first choice. Unfortunately my initial booked accommodation cancelled two days prior. In rush to find one affordable on new year eve and in King Cross area. Stayed in 8 mixed dorm. There are CCTV at a lot of places, but many exit door weren't locked. So any one can sneak in and stay for the night outside the dorms, inside the premises. There were drawers under bunk bed for each bed holder, just that you need to have your own lock. Alternative, buy a combination lock from reception. Tooth brush, toothpaste , towel etc are available for purchase or hire. It is convenience, not cost effective if you on tight budget. Lockers fees £8 for 24hrs. Again it is convenience, not cost effective. All you can eat breakfast £7 pay when you check in. I think its cheap. I had bar food - Buffalo wings £8 for dinner. I think it was tasty.

    Reviewed January 06, 2019

    Dear Marie, Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making people feel like they are “home away from home”. It really saddens me when I read that we didn’t meet a guests expectations and I am so sorry that this is the case with your visit. Our team are there to help 24/7 and it is unfortunate that you did not feel like you could address this issue with them immediately. In order for us to grow and prevent this from happening again, we would like to contact you to discuss your comments in more detail. Please contact us so we may get in touch at your convenience. In the interim, I have taken your feedback onboard and shared it with the relevant teams to learn and assess what we can do to prevent this from happening in the future. Regards, Guest Relations Team

    Responded January 07, 2019
    Generator London
    6.4
    Good
    Yee from Singapore
    Family with teens
    Stayed 1 night in December 2018

    Heater wasn’t working ”

    The heater wasn’t working so we were freezing at night and didn’t sleep well. The extras were very expensive - towel 4 pounds, luggage 6 pounds for 6hr, laundry (wash + dry) 6 pounds. Massive place so relatively long wait at reception too. No kitchen which you can use to cook or warm food.

    Reviewed December 15, 2018

    Dear Guest Thank you so much for taking the time to review our hostel after your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. At Generator we always aim to deliver an awesome experience with great service and hospitality, making our guest feel at home. We would like to apologise for the heating not working in your room, we urge all guest to come see us in reception so that we can follow it to prevent it from happening. I am sorry that you experienced a long wait to check in when arriving at our hostel. Our reception team work very hard and under extreme pressure to balance and deliver great service in the quickest time possible. Our lifestyle brand encourages social interaction and exploring and experiencing our local area to the fullest, including some of the great restaurants and bars in the area. Regards Guest Relations Team

    Responded December 15, 2018
    Generator London
    10.0
    Exceptional
    Cipto from Indonesia
    Couple
    Twin Room
    Stayed 5 nights in June 2018

    Great Hostel”

    It's a nice place to stay.

    Reviewed April 10, 2019

    Dear, Thank you so much for the positive review. It's really nice to see that you had such a great experience at our property! Kind regards, Generator Team

    Responded April 11, 2019
    Generator London
    8.0
    Excellent
    Paul from Ireland
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 5 nights in November 2017

    Very good”

    Staff are very professional and went out of way to help me get a quiet room. The hostel is located in the beautiful Bloomsbury academic quarter of London in a secluded spot away from traffic. I must say I was impressed with staff at front desk,

    Reviewed June 05, 2018

    Hey! Thanks for your feedback, our front desk team will be so happy to read your feedback. Hope to see you again soon.

    Responded June 05, 2018
    Generator London
    8.0
    Excellent
    David from United Kingdom
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 7 nights in May 2018

    Happy hostel for adventure hungry travellers”

    Checking in the Generator your welcomed with a genuine, friendly smile. Rooms are available across six floors. There's a late opening bar and all day cafe/lounge. The TV room is more of a break out room from the hustle and bustle of the hostel. (The hostel definitely needs more (quieter spaces) Tips: I highly recommend you ask for a room on Floors 1 to 6, as some rooms on level 0 don't have windows. Some rooms have USB charging points. Try the breakfast. It's expensive but tasty. (I think it should be £6.00 instead of £8.00)

    Reviewed June 04, 2018

    Hey! Thanks for taking the time to share your feedback, your tips will be so useful for people. Yes feel free to request rooms on higher floors, you can send us an email before arrival requesting this.

    Responded June 04, 2018
    Generator London
    9.2
    Exceptional
    Felani from Singapore
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 3 nights in April 2018

    Good Location & Big Room”

    Pro: Good Location very closed to King Cross & Russel tube station, the bedroom and bathroom is big and clean, there's hairdryer in the bathroom. There's bar and lounge to hang around which is pretty cool, wi fi is strong even in the room. Cons: No towel provided, you can only buy from them. There are worker (not Generator Hostel worker) staying in the room and they slept during the day, so most of the time, i can't turn on the light which is difficult when you need to pack your things. I extended my stay to 12 bed dorm, it's still have big size room, however it is directly below the bar hence, it is noisy as the bar play the music until late night. But overall it is fun to stay and will definitely stay again next time.

    Reviewed May 16, 2018

    Dear Felani, thank you very much for taking the time to give us a feedback! We are really happy you had such a nice stay with us and we would love to see you again soon! Unfortunately this is an old building so sometimes spaces are limited! Despite that, we hope to see you again soon! Regards, Reception team

    Responded May 17, 2018
    Generator London
    8.4
    Excellent
    David from United Kingdom
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 2 nights in May 2018

    ok but cold room”

    A good hostel, but the room I was in was very cold. Developed a bad cough and barely slept a wink in my last night of 2. Had a hot shower there at 6 am to get some warmth then checked out. however, the hostel is modern and clean. Just freezing cold. Thought I'd let you know..

    Reviewed May 04, 2018

    Dear David, Thank you for taking the time to review our hostel and I would like to apologise for the heating issues you experienced during your stay. Our dedicated team take pride in working to ensure our guests enjoy their experience of our hostel and I will highlight your comments with our staff to ensure we improve our service. Please be assured we take all feedback on board and if you would like to discuss this matter further, please do not hesitate to contact us and we do hope we can welcome you back to our hotel again soon. Regards Customer relations team

    Responded November 16, 2018
    Generator London
    10.0
    Exceptional
    Elizabeth from United Kingdom
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 2 nights in March 2018

    It doesn't get better than this!”

    I stayed here for a business/leisure trip that was a little unexpected. Fortunately, I found this hostel. The staff were absolutely lovely, especially a gentleman named Abdel. He was so helpful, had a genuine smile on his face, and made the property feel warm and inviting. He was a real bright spot for my time here. Additionally, everything is incredibly clean, and the rooms are well situated. The drawers were really helpful! As was the in-room sink and mirror. I'm constantly in London related to my work and think I've found my new go-to accommodation.

    Reviewed March 14, 2018

    Hey! It is fantastic to hear from you. Thank you for taking the time to share your feedback and thank you for your kind words regarding Abdel, he will be so happy to read. Yes the drawers under the beds are so handy for storing belongings. We look forward to welcoming you back soon!

    Responded March 15, 2018
    Generator London
    8.4
    Excellent
    Eko from Indonesia
    Group
    Quad
    Stayed 1 night in March 2018

    Small Room but good value”

    Room very small, booked for 4 people in quad room and you will find it difficult to move on and packing your luggage... but anything else is perfect for hostel, bed is comfy, warm room, clean shared toilet and bathroom, good value for money not to far from Euston and King's Cross St Pancras, perfect foe 1-2 night to go everywhere in central london

    Reviewed March 09, 2018

    Hello, Generator London is a very old building that was originally a police training barracks. Unfortunately with it being a listed building, the opportunity for us to change the shape and size of the rooms is not there. We have arranged the rooms in the best possible way to accommodate our guests comfortably and safely and I am sorry you feel we haven’t achieved that. We do also have larger dorms which are more spacious. We hope despite this we can have the opportunity to see you again in the future.

    Responded March 09, 2018
    Generator London
    8.0
    Excellent
    YING from United Kingdom
    Solo traveler
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 3 nights in October 2017

    Very good”

    There is a sink in each room, but not many power stations in the rooms and some of them not close to beds. No hanger in shower room, and the shower rooms are not independent (means water from the next room might flow to yours).

    Reviewed February 18, 2018

    Thank you for taking the time to write your review. I am sorry that you were unhappy with the limited plug sockets in your room. Unfortunately our hostel is not a new build and the power outlets could not be changed. Our social spaces have been designed and fitted out with numerous power points and most of our guests prefer to be out of their rooms and in the lounge area. I hope this didn’t affect your stay too much and we look forward to welcoming you back to Generator soon

    Responded February 20, 2018
    Generator London
    8.8
    Excellent
    Pattarapong from Thailand
    Solo traveler
    1 Person in 13-Bed Dormitory - Mixed
    Stayed 3 nights in December 2017

    One of the choices when coming to London”

    This hostel is a good choice when coming to London. It is near Euston and Russell station. However, I don't recommend to stay between any celebration such as Christmas because it was much more a noise sound from the bar on the upstairs. Unfortunately, the earbuds cannot help you from these annoying sound.

    Reviewed January 06, 2018

    Dear guest, we are happy you enjoyed your stay with us but sorry you were bothered by noise. Next time please do not hesitate to come see our reception team working around the clock as they will be able to help you and maybe even change your room if available. Thank you for staying with us - we hope to see you back again soon. Best wishes - Generator London

    Responded January 10, 2018
    Generator London
    12345
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    Generator London
    |Very good 7.7
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    • Excellent location
    • British Museum
    • Russell Square Tube Station is within 0.33 km