Genesis Regal Cruises
Genesis Regal Cruises
Genesis Regal Cruises
Genesis Regal Cruises
Genesis Regal Cruises
Genesis Regal Cruises
Genesis Regal Cruises

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9.4

Exceptional

317 reviews

317 reviews

See map

9.7

Exceptional

Location rating score

Exceptional location
Popular landmarks
Dong Thien Cung 3.5 km
Dau Go Gotto 4.2 km
Hon Ga Choi Island 5.8 km
Bai Chay Bridge 9.5 km
Soi Sim Island 12.2 km
Sung Sot Cave 14.0 km
Cua Van Fishing Village 18.9 km
Luon Caves 20.8 km
Nearby landmarks
Tuan Chau Harbour 830 m
Tuan Chau Beach 1.1 km
Bikini Island Beach 1.3 km
Tuan Chau International Tourist Island 1.3 km
Paradise Bay Beach 2.0 km
Lao Cau Islet 2.6 km
Mui Bo Re So Islet 3.4 km
Dong Thien Cung 3.5 km
Heavenly Palace Cave 3.6 km
Dau Go Gotto 4.2 km
Boat/cruise

Genesis Regal Cruises

Tuan Chau Island, Hạ Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in/out [express]

Excellent room comfort & quality

Airport transfer

Private beach

Facilities

Airport transfer

Bicycle rental

Shuttle service

Free Wi-Fi in all rooms!

Spa

Swimming pool [indoor]

Check-in/out [express]

BBQ facilities

Value for money9.4
Location rating9.7
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.0 km

Rooms available at Genesis Regal Cruises

Connecting Suite
...
  • Room size: 64 m²/689 ft²
  • Bay view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Ocean View Junior Suite with Balcony
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Terrace Suite Sea View
...
  • Room size: 55 m²/592 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Family Junior Suite
...
  • Room size: 38 m²/409 ft²
  • Bay view
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Senior Suite
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 1 queen bed
Enter dates to see prices
Terrace Room
...
  • Room size: 55 m²/592 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Junior Suites
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 1 queen bed
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Connecting Suites, 2 Bedroom Connecting Suite
...
  • Room size: 64 m²/689 ft²
  • Bay view
  • 1 double bed & 1 double bed
Enter dates to see prices
Senior Suite King Ns Terrace Sea View
...
  • Room size: 32 m²/344 ft²
  • Bay view
Enter dates to see prices
Family Room
...
  • Room size: 38 m²/409 ft²
  • Bay view
  • 1 single bed and 1 double b...
Enter dates to see prices

Frequently asked questions

Does Genesis Regal Cruises have a hot tub?

A hot tub is one of the facilities available at Genesis Regal Cruises.

What time is check-in and check-out at Genesis Regal Cruises?

Check-in is from 11:00 AM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out.

How do I get to Genesis Regal Cruises?

Genesis Regal Cruises is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the cruise know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Genesis Regal Cruises also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. If you're looking for an easy way to get around Hạ Long with private transportation, the cruise can arrange both taxis or car rental.

Is breakfast offered at Genesis Regal Cruises?

Start your mornings right, with the continental and buffet breakfast options offered at Genesis Regal Cruises.

What are my dining options at Genesis Regal Cruises?

To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at Genesis Regal Cruises?

Genesis Regal Cruises does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Genesis Regal Cruises?

Genesis Regal Cruises’s neighborhood is Tuan Chau Island which includes popular restaurants such as 1958 Restaurant and Sandy Bay Beach Bar & Restaurant.

What are popular attractions near Genesis Regal Cruises?

Genesis Regal Cruises’s location in the Tuan Chau Island neighborhood makes it close to famous attractions including Halong Pearl Museum.

What popular beaches are close to Genesis Regal Cruises?

Genesis Regal Cruises’s Tuan Chau Island neighborhood also includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

What popular natural sightseeing spots are close to Genesis Regal Cruises?

Genesis Regal Cruises is located within Tuan Chau Island, which makes it conveniently close to natural sights including Heavenly Palace Cave.

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See map

Explore the neighborhood

What people love about Genesis Regal Cruises

  • 10

    Exceptional

    "An experience made even better by the crew of the Genesis Regal who were outstanding."

    Richard

    |

    September 17, 2022

  • 10

    Exceptional
    Staff 

    "The staff was really accommodating and the cruise was beautiful."

    Anneysha

    |

    September 14, 2022

  • 10

    Exceptional
    Staff 

    "Staff are super helpful and welcoming."

    eva

    |

    September 12, 2022

Property ranking|Compared to 716 Hạ Long properties
See all rankings
Value for money score
9.4/10
Location score
9.7/10
Cleanliness score
9.6/10
Service score
9.7/10
Better than
99
%
of Hạ Long properties
Better than
99
%
of Hạ Long properties
Better than
99
%
of Hạ Long properties
Better than
97
%
of Hạ Long properties
Overall rating:

9.4

Exceptional
317 reviews
Cleanliness
9.6
Facilities
9.3
Location
9.7
Read all reviews >
What travelers say they love:
Activities including kayaking were also really fun.
Taemin from South Korea
Solo traveler
More about Genesis Regal Cruises

More about Genesis Regal Cruises

Genesis Regal Cruises

Find yourself in a truly relaxing place and fulfill yourself with all that Hạ Long has, with a refreshing stay at Genesis Regal Cruises.
Enjoy all that Genesis Regal Cruises has to offer! Free internet access provided within the cruise keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hạ Long is made even more convenient with the taxi, car hire and shuttle services available at the cruise.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the cruise's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Genesis Regal Cruises.
For health reasons, smoking is not permitted anywhere inside the cruise.
All guestrooms at Genesis Regal Cruises provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the cruise, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Genesis Regal Cruises are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the cruise you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Genesis Regal Cruises begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the cruise assures that you'll always have convenient and delicious choices. Genesis Regal Cruises caters to its guests varied dietary restrictions with cuisine types such as kosher available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the cruise's BBQ facilities.
Fill your days with the array of activities and facilities offered at Genesis Regal Cruises. A beach that's accessible right from the cruise puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon and spa. Don't forget to make a visit or two to the cruise's pool.
Beat the hot weather with cooling water activities like fishing, non-motorized water sports and motorized water sports. Enjoy some water sports with boats and canoes provided by Genesis Regal Cruises. Family time on relaxed evenings is easy with the cruise's library and shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

An array of attractions are a must-see while visiting Hạ Long. Don't forget to stop by the most iconic landmark in the area, the famous Dau Go Gotto just 4.1 km away. An island is the ultimate getaway, and you can find yourself on one at Hon Ga Choi Island which is just 5.7 km away.


Reasons to stay here

Find incredible value for money here, which is ranked better than 98% of the city's accommodation.
Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
Guests who stayed at this cruise have scored it higher than 99% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

1 mention

View

1 mention

Languages spoken

  • English
  • French
  • Korean
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Face coverings on staff
  • Hand sanitizer

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Additional bathroom
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service
Food and dining
Restaurants on site

TONKIN RESTAURANT

  • Cuisine: American, Asian, Vietnamese
  • Menu: Buffet, A-la-carte
Location
No 19 Tuan Chau International Port, Ha Long, Quang Ninh, Tuan Chau Island, Hạ Long, Vietnam, 11000
Exceptional
Location

9.7

Airports

  • Cat Bi International Airport (HPH)
    29.0 km

Public transportation

  • Halong Train Station
    6.5 km

Hospital or clinic

  • Bệnh viện Quốc tế Hạ Long
    5.4 km

Shopping

  • Bai Chay Commercial Center
    8.4 km
What's nearby

Popular landmarks

  • Dong Thien Cung
    3.5 km
  • Dau Go Gotto
    4.2 km
  • Hon Ga Choi Island
    5.8 km
  • Bai Chay Bridge
    9.5 km
  • Soi Sim Island
    12.2 km
  • Sung Sot Cave
    14.0 km
  • Cua Van Fishing Village
    18.9 km
  • Luon Caves
    20.8 km

Nearby landmarks

  • Tuan Chau Harbour
    830 m
  • Tuan Chau Beach
    1.1 km
  • Bikini Island Beach
    1.3 km
  • Tuan Chau International Tourist Island
    1.3 km
  • Paradise Bay Beach
    2.0 km
  • Lao Cau Islet
    2.6 km
  • Mui Bo Re So Islet
    3.4 km
  • Dong Thien Cung
    3.5 km
  • Heavenly Palace Cave
    3.6 km
  • Dau Go Gotto
    4.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:00
  • Check-in until11:30
  • Check-out until12:00

The property

  • Number of rooms 2

Reviews of Genesis Regal Cruises from real guests

Provided by verified guests of Agoda
9.4
/
10
Exceptional
Cleanliness9.6
Facilities9.3
Location9.7
Service9.6
Value for money9.4
High score for Hạ Long
Rating
9+ Exceptional (39)
8-9 Excellent (2)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (4)
Jun - Aug (20)
Sep - Nov (11)
Dec - Feb (11)
All guests (70)
All room types
All languages

Show reviews that mention 

Showing 46 verified guest comments
123
10.0
Exceptional
Victor from Philippines
Couple
Ocean View Junior Suite with Balcony
Stayed 1 night in February 2020

Memorable honeymoon at Halong Bay”

We chose to board Genesis Regal Cruise for our honeymoon. They provided seamless transfers between our hotel (at Old Quarter) and to their boat. We were picked up on time by the driver. When we reached the pier, staff Jenny and her team welcomed us before we board the boat. We were greeted warmly by the General Mgr Alex and his team on the boat upon boarding and was handed refreshments & towels before we proceed to our rooms. I’d like to emphasize that the food they served on board were fully loaded meals!! Truly a value on what we paid for. They had like 5 courses of plated meals on our lunch and dinner. And we had buffet before leaving the boat. What made our trip more special was our room was nicely decorated for honeymoon. I personally think it was a sweet gesture from the staff as they also surprised us with a honeymoon cake. This experience will surely be remembered. We highly recommend to choose Genesis Regal Cruise when choosing a cruise ship in Halong Bay. Modern and clean rooms (all rooms with tub and balcony), warm and talented staff to keep us entertained throughout the cruise. The photos on the internet are same in actual, and even better. 😊 We’d like to extend our gratitude to Chee for making sure that our honeymoon is memorable. 😊

Reviewed February 18, 2020

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10.0
Exceptional
Heidi from Hong Kong SAR, China
Couple
Senior Suite King Ns Terrace Sea View
Stayed 2 nights in November 2019

Perfect stay in Halong Bay ”

We stayed for two nights on Genesis Regal Cruises and it was definitely the best cruise around. The rooms were beautiful, with full-frame windows giving you a perfect view of the beautiful bay, and also a bathtub that you can lounge in after a day of activity. All of the meals are cooked on board, and we were pleasantly surprised by the standard of food, both Vietnamese and French dishes. There were daytime activities, including kayaking, visiting a floating village and cycling at Viet Hai village. If you go during the warm season, you would also be able to swim, but it was a bit too cool for swimming for us. The service was impeccable, from the waiters in the dining room to the staff on board who led us on our cycling tour in Viet Hai village, introducing the local culture. The staff were all so young but highly professional. The two-night stay is more relaxing, but if you are tight for time, then you can go for the one-night stay. Thank you so much to Genesis for a perfect stay!

Reviewed November 28, 2019

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10.0
Exceptional
Myriam
Couple
Terrace Suite Sea View
Stayed 2 nights in February 2020

Beautiful cruise with very kind staff”

We really enjoyed the cruise. The rooms are spacious and clean. The meals are great with great service. We appreciated Linh and Mai, who made the cruise memorable. A very special thanks to Ms Chee at the reservation center, she help us with reservations for transportation to the airport and even help us with a booking at another hotel we were going to after the cruise. She was so helpful and generous. Overall great experience! We recommend this tour.

Reviewed February 13, 2020

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10.0
Exceptional
CHAN from Hong Kong SAR, China
Family with teens
Ocean View Junior Suite with Balcony
Stayed 1 night in January 2020

Highly recommended ”

We join 2 days trip in the cruise during the lunar new year. The cruise members are very nice and helpful. They prepare a birthday cake and flower for my mother to celebrate her birthday. Moreover, They decorated my parent's room with roses. This makes my parent feel very happy. Other than that, they arranged lunar new year party to us. In the party, they offered us bbq oysters, red wine, beers and fruits for free. They also arranged cooking classes for us and taught us how to make spring roll. It was really a great experience for us. What's more, the room is new and tidy. The food is fresh and delicious. I highly recommend everyone to join the Genesis Regal cruises.

Reviewed March 15, 2020

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10.0
Exceptional
Taemin from South Korea
Solo traveler
Family Junior Suite
Stayed 1 night in February 2020

Unforgettable 1 night trip in Halong”

We stayed in Genesis legal cruise for 1 night. Everything was perfect. The limousine pickup service was really convenient. The dishes cooked directly on the boat were really delicious. Activities including kayaking were also really fun. The weather was bad but we had a perfect vacation on this cruise. We would like to thank Ms. Chee and all the staff of Cruise for giving us an unforgettable trip. If you are looking for a luxury cruise on Halong Bay, this is no better. Don't hesitate to contact Ms Chee and she'll give you all the help.

Reviewed February 11, 2020

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10.0
Exceptional
Larissa from New Zealand
Couple
Ocean View Junior Suite with Balcony
Stayed 1 night in September 2019

Best honeymoon trip”

We were so lucky to be upgraded to the VIP suite, which really made the trip for us. The room was beautiful - glass to ceiling windows looking out over Halong Bay - pretty hard to beat! The staff were fabulous, super friendly and helpful. Bar was great and they stayed up with us till the early hours of the morning, making sure we had a fabulous time. Loved all the activities. Thank you so much for a wonderful trip - one of our top highlights when visiting Vietnam.

Reviewed February 13, 2020

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10.0
Exceptional
Ming from Malaysia
Family with teens
Family Junior Suite
Stayed 1 night in February 2020

Super friendly staffs & Nice Experience Onboard”

Staffs were super friendly when we’re onboard which they treated everyone of us like a first class passenger. Some cool activities while we’re onboard ensuring that we get the most experience while we’re cruising along the Halong Bay, including kayaking, cooking, fishing, cave exploring etc. Genesis cruise is the best in Halong Bay, newly built cruise and well maintained facilities really make it worth the value.

Reviewed February 04, 2020

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10.0
Exceptional
Debra from United States
Solo traveler
Ocean View Junior Suite with Balcony
Stayed 1 night in May 2022

Perfection! Private Balcony on every room”

This was the best experience so far while traveling in Vietnam. It is worth it. The staff were amazing, the buffet which we were fed 4 times was so delicious, the rooms are gorgeous with private balcony and hot tub over looking the bay, the activities were planned and scheduled on time, woke up early for Tai Chi. The staff are very attentive and friendly.

Reviewed May 17, 2022

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10.0
Exceptional
Dave from Philippines
Couple
Ocean View Junior Suite with Balcony
Stayed 2 nights in January 2020

Strongly recommended”

The staff’s service was excellent. Mai was very commendable, she was friendly, respectful and accommodating—she was constantly ensuring that our needs were met. Nancy was also very helpful as she fixed some of our dilemmas with a smile on her face. The facilities were in excellent condition as the ship has just started operating for a little over half a year. Excellent experience overall for both my wife and I.

Reviewed January 20, 2020

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10.0
Exceptional
Adriana from Vietnam
Couple
Terrace Suite Sea View
Stayed 1 night in April 2022

Nice, calm & relaxing luxury Cruise”

We had a great stay on genesis regal cruises. We booked the terrace suite, and we were amazed by the ever-changing views from all the windows and the size of the terrace was so big. THe staff were accommodating, and the food was much better than we expected. The bar staff was very knowledgeable about cocktails etc. Definitely recommend!

Reviewed May 24, 2022

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9.6
Exceptional
David
Family with teens
Ocean View Junior Suite with Balcony
Stayed 1 night in October 2019

Absolutely Stunning”

From start to finish our experience of the Genesis Regal cruise and their staff was second to none. We were taken care of by Ms Chee in the office of genesis regal and she couldn't do more to help us and ensure our trip went smoothly. She even went above and beyond advising how we could get a Visa Extension which took a lot of stress out of the trip. On board the facilities were excellent and the food was of a very high standard. We were welcomed with a meal consisting of several courses and all our dietry requirements were catered for with dishes being changed where necessary. The activities on board were fun, we took part in the cooking class and also squid fishing which my son loved. He even caught one so was over the moon. The rooms were top quality and the scenery is something you would never forget Only downside was there are no drinks included at all, not even with meals so there are additional costs Overall we were glad we chose the premium tour

Reviewed November 26, 2019

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9.6
Exceptional
WONG from Hong Kong SAR, China
Couple
Ocean View Junior Suite with Balcony
Stayed 2 nights in September 2019

Ha Long Bay trip”

The room is apacious, luxuary, comfortable with very nice balcony that offers panoramic sea view. We enjoyed delicious food and high quality of services in all aspects. I have to mention that Ms Chee has provided valuable information and assistance very well from the start of booking the cruise. All such made our trip to Ha Long Bay wonderful and unforgetable. Thanks all staff of the cruise.

Reviewed September 11, 2019

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10.0
Exceptional
Han from Singapore
Couple
Senior Suite
Stayed 1 night in June 2022

Highlight of our honeymoon trip”

We chose Genesis Regal as our cruise for our honeymoon trip in Vietnam and we enjoyed everything during our 2 days 1 night stay. Thank you to all the crew members for a surprise honeymoon cake, we’re really appreciate it!

Reviewed July 02, 2022

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9.6
Exceptional
Reet from India
Group
Family Junior Suite
Stayed 1 night in June 2022

Totally worth it”

The staff at genesis is very friendly and hospitable. The pre arrival support and quick response by the representative at genesis is superb. The cruise is new, clean rooms and lots of free activities to do. The buffet has a variety of spread and they also offer special preparation for vegetarian guests. Overall a very comfortable and well managed cruise.

Reviewed June 12, 2022

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10.0
Exceptional
MI from South Korea
Couple
Ocean View Junior Suite with Balcony
Stayed 1 night in July 2019

Good guide 'Van & man'”

Clean room Delicious food Kind employees Good! Good!

Reviewed July 12, 2019

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9.2
Exceptional
Jecelle from Philippines
Group
Family Junior Suite
Stayed 1 night in February 2020

Opinion”

Our stay in the cruise ship was relaxing however upon check out we found out that there are bath robes offered but we didn't saw any in our room and the staff asked us about it since they are "missing", the manager also told us to open our luggage for checking. It was pretty degrading and inconvenient but I don't even think 3 bath robes will fit in our small bags. Also, the services are not 24 hours - the therapist and restaurant are not available when we called around 10 pm. Still, it was okay since they are and easy to approach.

Reviewed March 04, 2020

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7.6
Very good
Jitjumlong from Thailand
Couple
Terrace Room
Stayed 1 night in December 2019

We expected more for that kind of money”

We chose this cruise because it was new, a medium size boat and big room. But with the money we paid, at over US 500 for only one night, we certainly expected more. From the transfer from Hanoi to Halong Bay, I had to ask them how, instead of immediate offering, and with the extra cost of US 30 per person, only mention it at the last minute. In the morning of the cruise, we came back from Sapa by overnight train arriving at 4:30 a.m. The staff saying that we could come to wait at the office. But when we arrived, the office was closed and the security guards refused to let us in. Fortunately, Hilton Hotel was nearby. Although the boat was new, the interior decoration looked good but at a closer look, it was not that neat, for example there was a gap between the door and its frame that we could peek through, and the door of the closet could not properly closed. The most disappointment was cleanliness. Three stars now. But the staff promised to make it better.

Reviewed December 23, 2019

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8.0
Excellent
sandra from United Arab Emirates
Couple
Ocean View Junior Suite with Balcony
Stayed 1 night in August 2019

Beautiful Boat with excellent Food”

Nice furniture Boat is not too big so there is ample space for everybody on the sun deck. Excellent Food and very nice presentation

Reviewed June 30, 2020

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8.0
Excellent
Lamri from Singapore
Couple
Ocean View Junior Suite with Balcony
Stayed 1 night in June 2022

Good and nice.”

It is a very experience staying over night on a boat with good relaxing room. Nice and peaceful view and a good staff. The meal consider normal.

Reviewed June 19, 2022

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8.0
Excellent
LOU from Singapore
Couple
Ocean View Junior Suite with Balcony
Stayed 1 night in May 2022

Great setup and overall a nice experience at Halong with Genesis”

The staff were amazing and you could feel their welcoming attitude towards all of us guests during our 2D`1N on the cruise.

Reviewed May 04, 2022

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123
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