Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

For those who wish to drive their own cars, Geno Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 8 MYR per day. If you're looking for an easy way to get around Shah Alam with private transportation, the hotel can arrange taxi service.

Start your mornings right, with the à la carte and buffet breakfast options offered at Geno Hotel. Western breakfast is available for guests. There's an additional charge of 28 MYR for adults and 15 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Geno Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Your special occasion or event can be hosted at the Geno Hotel's venue. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Geno Hotel. Small or intimate events like birthday parties can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

On-site venues and convenient event services make Geno Hotel an ideal choice for hosting events such as seminars and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

Geno Hotel does not permit smoking in any of its rooms or indoor areas.

Geno Hotel is located in Shah Alam City Center, famous for good restaurants such as Restoran Hatinie, Restoran Temerloh Catering and Homst.

Geno Hotel is located in Shah Alam City Center area which features shopping places such as Kompleks PKNS Shah Alam, AEON Mall Shah Alam and SACC Mall.

Geno Hotel is located in Shah Alam City Center area, which is famous for attractions such as Sultan Salahuddin Abdul Aziz Shah Mosque, Shah Alam Lake Garden and Laman Seni Shah Alam.

Geno Hotel is located in the Shah Alam City Center area, which is famous for natural sightseeing destinations such as Kolam Pancing and nursery.