Georgetown Hotel
Superior Single Georgetown Hotel
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6.2
Good
14.2% this month
/10
(1810 reviews)See what guests said
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7.1
Very good
Location rating score
Very good location - 40 meters from city center
Popular neighborhood
Parking
FREE
  • Penang Plaza50 m
  • New World Park200 m
  • Penang New World Park300 m
  • Equator Academy of Art350 m
  • Citibank Penang370 m
  • Penang Christian Cemetery380 m
  • Consulate General of Finland390 m
  • Bp Healthcare @ Jalan Sultan Ahmad Shah400 m
  • Australian Consulate General400 m
  • Hua Yan Si Temple410 m
  • Free Wi-Fi

    Georgetown Hotel

    38 Jalan Larut, Georgetown, Penang, Malaysia, 10050 - See map
    "The room is very comfortable as the design of the room was different from any other hotel that I have stayed."
    Hijaz - May 8, 2018
    Good comfort
    6.3 room quality and comfort
    Good service
    6.3 rating for service
    • Airport transfer

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Laundry service

    This property is in high demand!

    Booked 220 times | 14 travelers are looking at this property right now

    Property ranking|Compared to 3,932 Penang properties
    See all rankings
    Cheapest price score
    Review score - United States
    7.8/10
    Room comfort score
    6.3/10
    Room size
    17 sqm.
    Better than
    99
    %
    of Penang properties
    Better than
    97
    %
    of Penang properties
    Better than
    94
    %
    of Penang properties
    Bigger than
    91
    %
    of Penang properties
    Value for money6.6
    Location rating7.1
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.9 km

    Rooms available at Georgetown Hotel

    Family Room
    Family Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds
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    Deluxe Plus
    Deluxe Plus
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 2 single beds or 1 double b...
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    Superior Single
    Superior Single
    ...
    • Room size: 12 m²/129 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 double bed or 1 queen bed
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    Premium Deluxe
    Premium Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Plus Deluxe Room
    Plus Deluxe Room
    ...
      Enter dates to see prices

      What people love about Georgetown Hotel

      • 10.0
        Exceptional
        Location

        "Good location"

        Thilak

        |

        January 8, 2019

      • 8.4
        Excellent

        "Overall satisfied"

        Noorhayati

        |

        April 2, 2018

      • 6.4
        Good
        Staff 

        "Good staff & cleanliness."

        Kong

        |

        November 23, 2018

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      More about Georgetown Hotel

      More about Georgetown Hotel

      4.4
      Review score

      "Good location as base for food, sleeps and that's all!"

      lim

      |

      December 23, 2018

      An overview

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      What they offer

      8.0
      Very good

      "Enjoyable stay, had a nice time there."

      Mawardah

      |

      January 4, 2019

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of Georgetown Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1810)Booking.com Reviews (466)
      6.2
      /
      10
      Good
      14.2% this month
      Cleanliness6.0
      Facilities5.3
      Location7.1
      Room comfort and quality6.3
      Service6.3
      Value for money6.6
      Rating
      9+ Exceptional (57)
      8-9 Excellent (80)
      7-8 Very Good (246)
      6-7 Good (228)
      <6 Below Expectation (609)
      Time of the year
      Mar - May (259)
      Jun - Aug (361)
      Sep - Nov (294)
      Dec - Feb (306)
      All guests (1810)
      All room types
      All languages

      Show reviews that mention 

      Showing 1220 verified guest comments
      12345
      2.8
      Regina from Malaysia
      Family with teens
      Deluxe Queen
      Stayed 1 night in July 2019

      Horrible Stay”

      The only good thing is the location. Dirty bed, dirty floor, dirty bathroom, and dirty bed sheet and pillow. Unfriendly staff. Cant sleep well since lots of noise from the corridor. Strongly not satisfied.

      Reviewed July 23, 2019
      8.0
      Excellent
      Puteri from Malaysia
      Couple
      Deluxe Queen
      Stayed 2 nights in April 2019

      this hotel suitable for if your budget tight”

      i did not spend much time at the hotel when travel to Penang, this hotel is a right choice for me. I cannot check-in early even already made a special request, the receptionist insist me to come and check-in at 2pm. Cleanliness of the room is good, but for the toilet is so-so. Overall is okay.

      Reviewed April 30, 2019
      2.8
      HANS from Malaysia
      Couple
      Deluxe Queen
      Stayed 1 night in July 2019

      DIRTY FILTY TOILETS”

      Such a disappointment. Rooms are not maintained, walls are dirty, applying a coat of paint wouldn't be difficult. The toilet has never been clean and scrub. I don't believe the workers working has any passion plus the manager wouldn't have ever visited the rooms toilet. it is disgusting. I wouldn't even consider even the room was offered FREE.

      Reviewed July 07, 2019
      4.4
      Jason from Malaysia
      Business traveler
      Deluxe Queen
      Stayed 1 night in June 2019

      Dirty and dusty”

      Hotel without tv remote control. Provided wrong remote control for aircond which cannot be used. Went to reception asking for the tv remote control and she said all remote control are taken by customers, no more unit left. Then I insist want a tv remote control, later she pass to me a broken remote control without battery cover.

      Reviewed July 04, 2019
      8.8
      Excellent
      Mira from Malaysia
      Couple
      Deluxe Queen
      Stayed 1 night in April 2019

      Affordable and Strategic Location”

      The hotel is placed in the heart of Georgetown, so it's easy for you to reach out to some of the places to eat or visit. The room was acceptable, the only problem is the room didn't have any mirrors inside, so i had to get ready inside the toilet (i can only found the mirror inside the bathroom). eventhough the room size was quite small, but there are plenty of spaces for me to store my personal stuff without blocking my way around the room. they have their own parking spaces for the customers too, but it might be a trouble for the customers to get a parking space during peak seasons, as it is very limited. overall, i enjoyed my stay here even just for 2 days and 1 night.

      Reviewed April 13, 2019
      4.4
      Ahmad from Malaysia
      Family with young children
      Deluxe Queen
      Stayed 1 night in February 2019

      no good”

      pintu kunci sampaikena tggu lama baru bukak just utk masuk ke lobihotel. hotel bau rokok

      Reviewed July 18, 2019
      7.6
      Very good
      Ie from Malaysia
      Business traveler
      Superior Single
      Stayed 1 night in May 2019

      Very good”

      Value for money, only thing was there's not much parking available. And the wifi is weak.

      Reviewed July 17, 2019
      6.0
      ain
      Solo traveler
      Superior Single
      Stayed 1 night in May 2019

      Above average”

      Good value for money

      Reviewed July 23, 2019
      3.2
      Faiz from Malaysia
      Business traveler
      Deluxe Twin
      Stayed 1 night in June 2019

      Cleanliness very bad”

      This hotel cleanliness is very bad!!! Bedsheet was very dirty until our body felt itchy when sleep on the bed as we have to wear our short on. The aircond was too old as it was installed when we were babies!! Please improve about a cleanliness please please!!

      Reviewed June 10, 2019
      6.4
      Good
      Kris from Canada
      Couple
      Deluxe Plus
      Stayed 2 nights in May 2019

      I might stay there again but there's definitely room for improvements”

      booked a room with fridge, aircon and TV. when we arrived they gave us a room without a fridge. we went to reception and informed them of this and showed them our booking on Agoda that clearly stated we booked a room with a fridge. at first they told us that we had to contact the people at booking.com to talk to them about this. "why should I have to contact anyone else or do anything?" i asked them. They gave us a room with a fridge but the fridge didn't work, so we told them and they replaced it with a fridge that worked. the aircon unit barely worked and we had to keep it running on the coldest temperature setting and the highest fan speed all the time to have the small room even somewhat cool. they need to replace the aircon unit. stayed for 9 nights. after 3 or 4 nights the cable for the TV stopped working and we went from having several channels and one english channel (fox movies) to only having one channel the rest of our stay. mattress needs to be replaced.

      Reviewed May 26, 2019
      8.8
      Excellent
      Siow
      Family with teens
      Superior Single
      Stayed 2 nights in May 2019

      Overall is Good ”

      Please note that who want to book for Superior single room is quite small, which is a size of a single bed and not much of space left after it. Other than that, overall is good. very clean room and water heater provided. Also, the aircon was cold enough. This price with this quality is worth it.

      Reviewed May 21, 2019
      8.0
      Excellent
      Sarasyahida from Malaysia
      Group
      Family Room
      Stayed 2 nights in September 2018

      Best ever hotel ”

      I stayed here for 3 days 2 night.. Well nothing to complain.. This hotel are superb.. For for cleanliness need to improve a lot... But other than that all superb.. Will stayed here again.. Muccccchhhhh muccch better then The Sovereign Hotel

      Reviewed September 19, 2018
      4.0
      Suresh from Malaysia
      Solo traveler
      Deluxe Queen
      Stayed 1 night in July 2019

      Avoid this hotel like the plague.”

      Totally disappointed with this joint. Facility run down and requires major renovation. All bathroom faucets rusty, stained and simply miserable. U will feel every spring on the bed. It’s just a sad excuse for a hotel.

      Reviewed July 11, 2019
      4.8
      dave from Malaysia
      Couple
      Deluxe Queen
      Stayed 2 nights in July 2019

      UNPLEASANT !”

      My arrival waz greeted by a luvly gal wif short hair, can't rememver her name but later there were two other Indian galz who definitely needed serious coaching in manners and hotel hospitality. My morning departure waz really rude and it pissed me off.. I requested for a checkout and she did not even have da courtesy to greet ne..and when i asked her don"t you greet ur guest...she juz pulled away and juz gave me my refund...diz made me upset and i had to reprimand her and yet refused to say sorry...requested for managers hp number and juz answered me dat she wouldn"t give to me as her manager did not want his number revealed...and she had da chic to tell me am not in good mood so pls leave me alone. Sheer disgust...really annoyed with her attitude. I WILL NEVER RETURN NOR RECOMMEND ANYONE THERE. I WOULD RATHER STAY AND SLEEP ROADSIDE IF I HAD TO THEN STAY HERE.... GREAT DISSAPOINTMENT.....YUKZ! AGODA PLS BE MORE STRINGENT IN WHOM YOU WOULD APPOINT IN YOUR PORTAL.

      Reviewed July 08, 2019
      5.6
      NOOR from Malaysia
      Business traveler
      Superior Single
      Stayed 2 nights in June 2019

      Above average”

      All is good except i can hear noisy sounds during my stay here. The sounds come from customers, doors sounds and cleaner. The noisy sounds came during 12am. The staff not friendly during my checkout. She showed me uncomfortable face n no greeting n thanks also.

      Reviewed July 02, 2019
      6.4
      Good
      Thilak from Malaysia
      Family with young children
      Deluxe Queen
      Stayed 1 night in June 2019

      Good location”

      Bathroom should have ventilation system because it's very smelly. Single bed size is very small. Should provide atleast super single

      Reviewed July 01, 2019
      5.6
      SREEDHA from Malaysia
      Couple
      Deluxe Queen
      Stayed 1 night in June 2019

      The bathroom ”

      The bathroom was not cleaned well... Stained..

      Reviewed June 30, 2019
      6.0
      Muhammad from Pakistan
      Couple
      Deluxe Plus
      Stayed 2 nights in March 2019

      Better than average ”

      Room with bed comfortable slight far from main attractions however on resching they gave us room without refrigerated but on showing our booking facilites they changed to refrigerator one . Overall good and coperative staff

      Reviewed March 31, 2019
      5.6
      Mohd from Malaysia
      Solo traveler
      Deluxe Queen
      Stayed 1 night in March 2019

      Just OK”

      Overall just Ok .. only bath room very very unsatisfied... Dirty.. Hopefully pihak hotel boleh tukar bantal baru... Very uncomfortable... Hotel provide 2 bottles drinking water.. syampoo and soap , towel... Ada petunjuk kiblat... For Muslims... Not Easy to find Muslim restoran .. surrounded by non halal restoran...

      Reviewed March 07, 2019
      5.2
      Chin from Malaysia
      Couple
      Deluxe Queen
      Stayed 1 night in February 2019

      Value for money for short term stay &/or single occupancy!”

      Very poor maintenance of the facilities available in the room: 1) pillows too soft; 2) could feel the spring of bed; 3) bedsheets not clean, saw hair & stain when entering the room; 4) no phone provided in the room, just wondering why! trying to cut cost or what? & 5) water pressure for shower very low.

      Reviewed February 19, 2019
      12345
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      Georgetown Hotel
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      • Very good location
      • The Camera Museum
      • Komtar Bus Terminal is within 1.07 km