Gertes Resort Hotel and Restaurant
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5.5
Review score
/10
(79 reviews)See what guests said
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4.7
Review score
Location rating score
Parking
Available
  • Lapaz Sand Dunes5.54 km
  • Saud Beach52.54 km
  • Free Wi-Fi

    Gertes Resort Hotel and Restaurant

    Barangay Payas, San Nicolas, San Nicolas, Ilocos Norte, Philippines - See map
    "The place has a decent room enough for the stay, small pool and car park which we needed because we brought one."
    Maria C. - March 30, 2016
    Good service
    6.1 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    • Nightclub

    Value for money5.9
    Location rating4.7

    Rooms available at Gertes Resort Hotel and Restaurant

    Family
    Family
    ...
    • Room size: 16 m²/172 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 16 m²/172 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 18 m²/194 ft²
    • Garden view
    • 2 queen beds
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    Standard
    Standard
    ...
    • Room size: 12 m²/129 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
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    More about Gertes Resort Hotel and Restaurant

    More about Gertes Resort Hotel and Restaurant

    6.4
    Good

    "Relaxing ambiance."

    Cartleen

    |

    November 26, 2016

    An overview

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    Most talked about facilities

    Breakfast
    14 mentions
    Swimming Pool
    9 mentions
    Food & Dining
    4 mentions
    Internet
    3 mentions

    What they offer

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Provided by verified guests of
    Agoda Reviews (79)
    Rating via Agoda5.5
    /
    10
    Review score
    Cleanliness5.6
    Facilities5.1
    Location4.7
    Room comfort and quality5.5
    Service6.1
    Value for money5.9
    High score for Ilocos Norte

    Most recent reviews for Gertes Resort Hotel and Restaurant

    Family with young children
    Stayed 1 night in December 2017
    Deluxe With Breakfast
    Review score3.6
    AcceptableThe room stinks. The smell of the toilet (pozo-negro) leak to the room. They gave extra pillow but it smells all the rotten saliva and sweat of the previous user is there. It is very visible. My kids wants to swim but the water in the pool is already different color. Looks like it has not changed for days. Only a small pool we have seen considering that it is a resort hotel, disappointing. The only advantage is it has parking area.
    Edwinfrom SingaporeReviewed January 20, 2018
    Family with young children
    Stayed 2 nights in December 2017
    Standard
    Review score2.0
    Acceptablewe were served of hard boiled eggs for breakfast as viand , we were told that its buffet breakfast but the only unlimited food there was rice , it was an awful experience.
    GRACEfrom PhilippinesReviewed January 03, 2018
    Family with teens
    Stayed 1 night in November 2017
    Standard
    Review score4.8
    location is far from the city (difficult transpo) They don't have an electric airpot inside the room. You need to go outside to ask for hot water (self-service). The pool looks big in the picture, but in reality, it's not. If you'd ask for additional mattress, that's 550, but no breakfast yet. Better get yourself another room. I don't think that's a reasonable price knowing the room is not even big enough for another mattress. The location is far. Better look for another place if staying in Laoag.
    JessaReviewed November 08, 2017
    Family with young children
    Stayed 1 night in August 2017
    Standard
    Excellent8.0
    Quiet location with warm hospitalityLoved the pool, food, but mist of all the staff, Rex, Jessa and Maria. They made the stay memorable!
    GEORGEfrom United StatesReviewed August 25, 2017
    Business traveler
    Stayed 3 nights in July 2017
    Standard
    Review score2.0
    Terrible i left after one night of course i paid for three horrible placeNow wi fi rooms no mirror in bathroom
    LAYMONfrom United StatesReviewed July 29, 2017

    Reviews of Gertes Resort Hotel and Restaurant from real guests

    Provided by verified guests of Agoda
    5.5
    /
    10
    Review score
    Cleanliness5.6
    Facilities5.1
    Location4.7
    Room comfort and quality5.5
    Service6.1
    Value for money5.9
    High score for Ilocos Norte
    Rating
    9+ Exceptional (1)
    8-9 Excellent (4)
    7-8 Very Good (11)
    6-7 Good (12)
    <6 Below Expectation (45)
    Time of the year
    Mar - May (17)
    Jun - Aug (11)
    Sep - Nov (21)
    Dec - Feb (24)
    All guests (79)
    All room types
    All languages

    Show reviews that mention 

    Showing 73 verified guest comments
    1234
    3.6
    Edwin from Singapore
    Family with young children
    Deluxe With Breakfast
    Stayed 1 night in December 2017

    Acceptable”

    The room stinks. The smell of the toilet (pozo-negro) leak to the room. They gave extra pillow but it smells all the rotten saliva and sweat of the previous user is there. It is very visible. My kids wants to swim but the water in the pool is already different color. Looks like it has not changed for days. Only a small pool we have seen considering that it is a resort hotel, disappointing. The only advantage is it has parking area.

    Reviewed January 20, 2018
    2.0
    GRACE from Philippines
    Family with young children
    Standard
    Stayed 2 nights in December 2017

    Acceptable”

    we were served of hard boiled eggs for breakfast as viand , we were told that its buffet breakfast but the only unlimited food there was rice , it was an awful experience.

    Reviewed January 03, 2018
    4.8
    Jessa
    Family with teens
    Standard
    Stayed 1 night in November 2017

    location is far from the city (difficult transpo)”

    They don't have an electric airpot inside the room. You need to go outside to ask for hot water (self-service). The pool looks big in the picture, but in reality, it's not. If you'd ask for additional mattress, that's 550, but no breakfast yet. Better get yourself another room. I don't think that's a reasonable price knowing the room is not even big enough for another mattress. The location is far. Better look for another place if staying in Laoag.

    Reviewed November 08, 2017
    8.0
    Excellent
    GEORGE from United States
    Family with young children
    Standard
    Stayed 1 night in August 2017

    Quiet location with warm hospitality”

    Loved the pool, food, but mist of all the staff, Rex, Jessa and Maria. They made the stay memorable!

    Reviewed August 25, 2017
    2.0
    LAYMON from United States
    Business traveler
    Standard
    Stayed 3 nights in July 2017

    Terrible i left after one night of course i paid for three horrible place”

    Now wi fi rooms no mirror in bathroom

    Reviewed July 29, 2017
    4.0
    Suzelyn from Philippines
    Family with teens
    Family
    Stayed 1 night in July 2017

    Outdated and Poorly Maintained”

    The place is so old and badly needs a renovation. The hallway has cat poops that causes bad smell. The toilet and bathroom are disgusting. The pool water is not clear and looks so dirty. The breakfast is bad too. The only good thing maybe is that the staff are trying their best to provide what you need, but sadly it cannot compensate the rundown state of the resort.

    Reviewed July 10, 2017
    7.2
    Very good
    Edielane from Australia
    Group
    Family
    Stayed 2 nights in April 2017

    breakfast buffet runs out”

    our first day that morning and expecting food was ready to serve. noticed that none of the dish were replenished. staff were complaining short staff. all we had that day was steamed rice and scrambled egg. mind you, it was 8am. breakfast buffet starts from 7-9am

    Reviewed April 18, 2017
    6.4
    Good
    Jacinth from Canada
    Group
    Standard
    Stayed 4 nights in June 2016

    Good”

    Place were overbooked when we arrived in this resort, we end up checking into the room that was under repair, bathroom not working, food especially breakfast is not satisfactory, no fruit offered but willing to give the mangoes when I saw there is one, but not offered to the guest. The distance from the town is quiet far. Lots of noisy teenagers in their small swimming pools. Otherwise the owner is helpful to assist and listened to our complaints. Not booking this place next time.

    Reviewed February 26, 2017
    7.6
    Very good
    ROWENA from Philippines
    Family with young children
    Suite
    Stayed 1 night in March 2016

    Value for money”

    Value for money

    Reviewed February 05, 2017
    3.6
    albert from Philippines
    Business traveler
    Deluxe
    Stayed 1 night in January 2017

    Gertes Resort & Restaurant hotel Very small room for two queen size beds. The beds are not comfortab”

    Gertes Resort & Restaurant hotel Very small room for two queen size beds. The beds are not comfortable with springs being felt while laying. Cable TV can only get 4 stations. Very poor internet connections. The room photo advertised is not the actual room. Definitely the hotel is not to be recommended as accredited by Agoda .

    Reviewed February 03, 2017
    8.0
    Excellent
    Kenneth from United Kingdom
    Couple
    Standard
    Stayed 1 night in May 2016

    Good stay!”

    It's about 15 to 20 min. drive from the highway and from the famous Robinson's Mall in San Nicolas...so it's ok if you are driving! Lots of parking too! Room was a bit small and finishing was a bit rough. Lots of mango trees around so you may treat yourself with cheap sweet mango if in season. Not the most salubrious but for the money, it's ok!

    Reviewed January 28, 2017
    2.0
    craig from United Kingdom
    Group
    Standard
    Stayed 10 nights in November 2016

    A bad experience shame for the phillipines ”

    Was there for two weeks and on the second night I noticed money had gone out of my room and no break in so someone with a key and only staff have them when I called the police I and my girlfriend were subjected to a strip search while the hotel staff were not and the owner laughing when she turned up so I wouldn't be staying there again and could not recommended this property to anyone in fact I am surprised you have this hotel on your site !!!! They describe it as having a bar and night club yet we couldn't even get a fruit juice ! And the night club was not open !!!

    Reviewed November 29, 2016
    5.6
    Cartleen from Philippines
    Couple
    Standard
    Stayed 2 nights in November 2016

    Good”

    It was a fair stay. A thumbs up for the breakfast!

    Reviewed November 26, 2016
    6.4
    Good
    Cartleen from Philippines
    Couple
    Standard
    Stayed 1 night in November 2016

    It was fair”

    Good breakfast. Relaxing ambiance.

    Reviewed November 26, 2016
    2.0
    MARCIO from Brazil
    Solo traveler
    Standard
    Stayed 3 nights in November 2016

    worst place to stay”

    staff very unfrendly - location very, very different than the you find in the google - dirty - food limited and unpleasant....

    Reviewed November 18, 2016
    4.0
    Rovilin from Philippines
    Family with young children
    Suite
    Stayed 5 nights in October 2016

    Ok”

    Ok

    Reviewed October 19, 2016
    6.8
    Good
    John from United States
    Solo traveler
    Standard
    Stayed 7 nights in August 2016

    Would have lived it but .....”

    Girl at front desk tried to nickle and dime me for a towel as i requested a towel getting out if the pool. Girl at front desk turned a 495 php piso veggie pizza into a 1000 php Piso pizza after all her handling and service charges! Very unprofessional! Very imature childlike high fiving after charging me un announcd charges for ordering the delivery pizza to my room for me. Totally taken advantagd of! It was Inflation due to American tourist! Totally uncalled for! I must say the grounds are lovely and its location is far from the beaten path but seclusion is what it is. It would have been a 10/10 but due to the little girl at the front desk and her charges and high fives infront of me to her co worker... As if .... They get a 2/10 for lack of management supervision. I paid for a week up front and checked out after two nights! If there is no trust, the customer will not stay! Trust and safety based on the kid working front desk .... 0/10. Sorry. Professionalism and presentation is all a business has .... 0/2.

    Reviewed August 25, 2016
    6.0
    Jacinth from Canada
    Group
    Deluxe
    Stayed 4 nights in June 2016

    3 stars ”

    When we arrived we have no rooms reserve and end up staying a room with broken sink and faucet. Breakfast is not that great either, no fruits and I have to point it out. Nobody meet us in the airport either. Very dissappointing

    Reviewed June 17, 2016
    2.8
    MAIDEN from Australia
    Family with teens
    Suite
    Stayed 2 nights in April 2016

    Awful hotel”

    We arrived at the hotel around 3pm after a very long trip from Manila. The rooms were not ready, hair strand are all over the floor inside the room and the toilet. We vacated the room and ask for cleaner. The drain of the bath tub was blocked so we are standing on everybody's showered water! Disgusting. Staffs are very unfriendly, and the wifi doesn't have signal inside the room. My uncle talked to some of the staff and one of them said that the water of the swimming pool hasn't been changed for a month since the water supply at the hotel is hauled. I am not reccommending this hotel.

    Reviewed May 02, 2016
    8.0
    Excellent
    Maria from Philippines
    Group
    Standard
    Stayed 2 nights in March 2016

    Budget resort with breakfast”

    Got the best deal from this hotel when we stayed in Laoag. The place has a decent room enough for the stay, small pool and car park which we needed because we brought one. Although a bit "remote" and far from the main city, this resort is a good deal for budget travelers.

    Reviewed March 30, 2016
    1234
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