Up to 30% off with Agoda Insider Deals!

Got a question for Getaway on Grafton Hotel?

About this property


Located in an enviable location and containing well-appointed apartments, this hotel provides a homey ambiance that keeps customers coming back. Getaway on Grafton Hotel lies very close to the city airport, yet is far enough away to avoid the noise. Many tourist spots are also within easy reach, including The Cairns Esplanade. For a fun-filled holiday, the hotel can arrange activities like horse riding, cruises, kayaking, rain forest exploration, and guests can even opt for underwater activities. Apart from being a great base for a fun-filled holiday in Cairns, they also boast self-contained apartments that have modern furnishings, private balconies, and electronic appliances for utmost convenience. Getaway on Grafton Hotel is a suitable choice during your stay in Cairns.
Show more Show less


Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Bicycle rental
  • Car park

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Spa
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • BBQ facilities
  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant(s)

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Pets allowed

Languages spoken

  • English
  • German
Show more Show less


Office Hours are as follows;
Monday - Friday: 8am - 12pm and 2.00pm - 6pm
Saturday - Sunday: 8.30am - 12pm

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-16 year(s) Must use an extra bed
  • Guests over 16 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 02:00 pm
Check-Out Until: 10:00 AM
Distance from City Center: 1. Km
Distance to Airport: 7. Km
Internet Usage Fee: 10 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 3
Number of Rooms : 19
Reception Open Until: 06:00 pm
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Built: 2003
Show more Show less

Verified traveler reviews

Filter by traveler type
Very good

based on 21 reviews
  • Cleanliness 7.6
  • Facilities 7.0
  • Location 7.6
  • Room comfort and quality 8.4
  • Service 8.5
  • Value for money 8.1
  • Food and dining 5.9
Sort by

Lynne from Hong Kong
Family with young children
Townhouse Apartment
Stayed 2 nights in July 2016
Needs a clean
Needed a good clean on the outside. Stairwells were filthy
Reviewed July 19, 2016

Judith from Australia
Family with young children
Townhouse Apartment
Stayed 1 night in July 2015
A home away from home
large clean apartment, nice pool area & good location
We were welcomed at check in & had someone assist my elderly mum carry her bags up the stairs. The apartment was well equipped, very clean & spacious. The pool area is lovely although a little cold! It was a bit noisy during the night but the beds were very comfortable so sleeping wasn't really a problem. It felt like a home away from home and it is a great place to base yourself for a Cairns & TNQ holiday. The only small issue is the stairs if you have heavy suitcases or lots of groceries to carry (neither of which we had to worry about).
Reviewed July 07, 2015

Carol from Australia
Solo traveler
2 Bedroom Deluxe Apartment
Stayed 5 nights in March 2015
Happy Customer
Facilities very good. Car parking good. Location convenient to get around.
Very happy with apartment and office service and staff.
Reviewed March 15, 2015

Lawry from New Zealand
2 Bedroom Superior Apartment
Stayed 4 nights in September 2014
Great place to stay
friendly staff, flexible check-in, good location
Staff were friendly and knowledgeable about places to visit. The apartment was clean and had everything we needed.
Reviewed October 05, 2014

Cindy from Australia
Family with young children
2 Bedroom Superior Apartment
Stayed 3 nights in September 2014
excellent customer service but the room is noisy
customer service- staff is very helpful, good location and good room size
staff is really helpful and the service is really good; location is not bad, 10 mins walking to shopping centre and 15 mins walking to CBD, room is clean but the furnitures are bit old, especially the wardrobe, not sure why, the wardrobe keep making noise , and the noise is really loud in the night.
Reviewed October 01, 2014

stuart from United Kingdom
Family with young children
Townhouse Apartment
Stayed 10 nights in August 2014
Conscientious Laziness
Security, Parking, Departing
Our stay was disappointing. I write my review based on over 20 years in hospitality, working in 5 star establishments and having achieved a Swiss Diploma in Hotel Management. When we arrived the room was dirty - dust on the ceiling, hair in the bathroom, sand and dirt between the couch seat and under the glass table, bird droppings on both balconies and outside furniture, gouges in the lounge walls and chipped glasses to drink from. Then I had to remake all the beds as housekeeping have a unique method to sheet placement and tucking in. Next, Reception failed to resolve, if they looked at all, problems we had with our tv and remote. If staying please remember to bring dishwashing detergent, soap, garbage bags, beach towels, clothes washing powder and cleaning clothes - Reception are happy to charge you for any and all. Remember to take your own garbage to the skip bin as they cannot and when checking out leave nothing or expect a $55.00 rubbish removal charge. The establishment is tired and although has received accolades in the past couple of years it is a far cry from its former grandeur and unfortunately whoever attained these accolades must no longer work their. They need to revise their tariff and bring it more in line with reality of building. The building has much potential and with maintenance and proper cleaning could return to its former glory. The positives we found were: Security, location and parking. The rest was a disappointment so shame on you Getaway on Grafton.
Reviewed September 13, 2014

Phil from Australia
Townhouse Apartment
Stayed 3 nights in August 2014
The Punter
Townhouse apartment was fantastic
Reviewed September 11, 2014

NGA from Hong Kong
2 Bedroom Deluxe Apartment
Stayed 7 nights in December 2013
Good choice if u are looking for apartment
Clean bathroom and room, comfortable bed, kitchen
Reviewed December 21, 2013

Joanne from Australia
2 Bedroom Superior Apartment
Stayed 3 nights in November 2013
Great value stay in Cairns
Nice and clean room, large apartment and friendly staff
We were really pleased with the accommodation at Getaway on Grafton. Thought it was great value for money and the owner / manager was really helpful in booking our trip to the reef and recommending places to go and eat. The only thing I could find fault with was that the dishwasher smelt a bit as it hadn't been used for a while.
Reviewed December 05, 2013

chan from Hong Kong
2 Bedroom Deluxe Apartment
Stayed 5 nights in October 2013
Good Service
Nice Staff, big room, quiet location
Not sure the taxi drive's problem or not, we can find the hotel when arrived. We lived in G/F (which is not what we requested) but the room is large and clean. Furniture are a bit old. You can walk to the supermarket but a bit far from City Centre (around 15 mins walk) Staffs are nice and helpful, they assisted us a lot during the stay.
Reviewed November 11, 2013


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: