Disappointed”

Too little elevators to serve such a tall building with so many rooms. We waited from 1pm to 4pm before we got our room. Half the day wasted, just waiting upon arrival at hotel. The room Aircon broke down. Though staff & duty managers are very helpful and nice

wasnt even able to check in.”

there was a fire on the hotel lobby (not exctly sure which area of the hotel,lower floors maybe) days before our check in date. i did not get any confirmation from the hotel itself even on the check in date. when we got there, they told us that they were not accepting any check ins because of the fire that happened. i understand that it's for the guests' protection, but the least you can do to future guests is to have a confirmation or a notification that check ins are not accepted. people are actually looking forward to stay at the tallest hotel, and not being able to checkin was a bummer. they did, however, arrange for transpo so we can be transferred to another hotel where the price was less than what we paid for.

Good stay. ”

When you enter you are greeted with Welcome drink and that just taste alright, Newly built hotel kept clean . Designs at the lobby are attractive and beautiful, i was staying in 42nd floor it was really cool view would have been better if it was bit higher... but cant complain much for the view. Rooms were spacious and bed was comfy, worth the penny. Had one issue, room card does not work sometimes and you have go down all the way to the lobby to get it fixed... which was really annoying, hopefully management fixes that issue. Staff very friendly, always with a smile and kind. Overall a good stay would come back.

Above average”

I’ve found insect (beetle) in the bathroom which was disgusting. I’ve pleased them to extend my checkout time and after many times and talking to many staff, they accepted to extend it to 2:00pm which was enough for me. I’ve booked executive room with executive lounge access, but at the time of check in, no one knows what I’m talking about and they gave me normal suite. The water in the swimming pool was too cold and all guests were congested in the jacuzzi. The good thing that it was only 1 night and for around 55$. It doesn’t worth more.

Super hotel with super view”

We really enjoyed staying in Gevora. This is the hotel i would definately recommend to my friends and the hotel I would stay in second time with great pleasure! The view from 70th floor is outstanding. The pool area has also a marvelous view. The hotel is located in a perfect district,

Exceptional”

Very friendly staff. Walk-able distance to metro and bus stations. Views from pool are excellent. Complimentary shuttles to shopping malls is a add-on. Only thing that can be improved is waiting time at reception is long and there is no first-come-first-serve process.

Excellent Hotel and Location”

Hotel staff very very accommodating and went extra mile to make our stay ore enjoyable. Location is excellent as there are 2 metro stations within 5 min walking distance. The view from 50th floor was amazing.

The hotel was good and clean, the location is very good close to the dubai mall and the downtown.”

The only bad thing and for me it really matters, is the elevator you will spend a lot of time there just to get to your floor or going to the ground floor.

Good Location with metro nearby, but average facilities ”

Had kitchenette, with nothing to use it (spoons, pans, plates, etc). Went with young children, so chose this hotel as it had a kitchenette, but we couldn't use it till we bought a whole set of pots and pans, plates and cutlery... the hotel couldn't provide us with these for a few days! And the elevator takes years to come...!! It's okay for solo or couple travelers... not recommended for a young family.

Wrongly advertised as newly refurbished”

The hotel used to be a glamorous one back in the day. Now it's not convenient to visit the old city nor the center where all the attractions are. The windows where so dirty that you couldn't see outside, everything is old in the room and the air-conditioning super noisy.

Customer have no rights here”

I Met with a staff named Ajay on Reception who was handling my rooms. I have requested high floor burj khalifa view room . he have provided me a room which blocks the view by adjacent building. when i came back and i asked, he says burjkhalifa is there and on other side of that building. He behaves without any respect to the customers even without a smile like some one has forced him to work over there. Then he told me there is no rooms with burj khalifa view. i have asked him to provide sheikh zayed road side room then. he provided me room 3902 . It was burjkhalifa view. I was thinking why cant he provide it earlier. I have booked a family room suite , specifically paid for 2 adlt 2 child . The bed provided was Queen size. I have asked him provision . he said you need to pay 150dhs extra for extra bed. it took lot of time to convince him 4 person canot sleep on a Queen bed. All Glass windows are thick dusty outside and we are not able to see outside properly. required Cleaning

Just cheap hotel”

Not good service especially cleaning and reception(or customer call center). I had asked to clean my room 3 times for 5 hours, then they cleaned my room. Location and the height were good but that’s all. Bad quality of service, never can be better

Well located and very comfortable ”

The Gevora hotel lives up to what you see in the photos. We were very happy with our stay. Pros - friendly staff - well located near to metro stations so you could get to attractions easily - tried to accommodate us with an early check-in - amazing whole wall windows with great views - downstairs reception, pool and restaurants are very well decorated and look amazing - on Floor 63 we had no long waits for the lift. It may be low season. - Fine Dining restaurant on Floor 12 has great decor and good food Cons - Agoda website confuses me and I thought my price was in AUD not the higher USD I paid - The very highest floor HC is only accessible if guests pay a AED160 per head buffet dinner fee. - Room service left no water and only one towel. Irritating after a long day out. - Quality of fit out in rooms and lifts is not a 5 star look and already tired. - Returned later on first day having already semi checked in, room still not ready for 30 minutes at 3pm.

Worst hotel ever!”

1. Be wary of the charges as they are not transparent on hotel booking website. Expect to pay additional 20% in miscellaneous charges! 2. Checking in took a long time because hotel is understaffed. Many guests were at the lobby personally for other requests as the reception phone are not answered. 3. Hotel in severe need of renovation and maintenance. 4. Air-con needs a filter change. The bad polluted air chokes your lungs! Air-con control does not work properly therefore it is impossible to set to your desired temperature. 5. Too few lifts serving a very tall building with many guests! On one occasion, had to wait 30 minutes to go down. Had to skip many lifts as all were full. 6. Toilet is not well maintain. Shower place is small. Not suitable for slightly bigger than average-sized person. 7. Do not expect your call to the reception to be answered. 8. This is a local 4-star hotel operated like a local 3-star hotel charging 5-star rates. 9. Avoid this hotel at all cost.

Great view”

I specifically booked this hotel since they said it was world's tallest. So i could go to the top and take good photos of Burj. Unfortunately the windows are dirty from outside making it difficult for photos. I liked the views overall.

Perfect stay”

The staff was incredible! At first I got a room with not so great view, so I called and asked if I can still change it. They gave me a second option with a much better view overlooking the SZR and burn Khalifa and most importantly the sunset view. Immediately switched effortlessly with no issues or complications. The only thing I didn’t enjoy was the pool. The location of the pool is terrible. After 3 pm the sun doesn’t shine on the pool. So don’t think of going to the pool after 2:30 pm which sucks if u are staying for night or if u check in on the same day

The best hotel in dubai”

the staff very friendly, room was large with kitchen, big icebox, view very superb to burj khalifa. just walking distance to metro station, swimming pool in the night with blue lamp view to burj khalifa

value for money ”

Nice location, amazing staff.. Big rooms but quite old, The parking behind the hotel in other building, I stayed in 68 floor it was nice view from the windows but u have to wait long for the elevator to go up or down, The swimming pool was clean. Overall I may stay in this hotel again..

My stay at Gevora was better than I expected.”

I stayed at Gevora hotel for 4 nights. At first, I only booked for 2 nights and was planning to stay at the different one but I cancelled it and booked 2 more extra nights because I simply liked it! Room was spacious, bed was comfortable and I especially liked the swimming pool. I was staying the room at 64th floor and the view was very nice but it was even nicer from the swimming pool. Stuff was very helpful everywhere :) I'll defiantly consider staying here again when I'm back in Dubai. Thank you for the warm welcome and the hospitality! 64階の部屋に4泊しました。本当は2泊のみで別のホテルに移動する予定でしたが、思いの外快適だったので追加で2泊しました。新しいホテルということもあり、部屋や設備はすごく綺麗でした。お部屋にはバスルームが2箇所、キッチン、冷蔵庫がありテレビのチャンネルも多く、NHKワールドも見れました。日本語ができるスタッフはいないかと思いますが、皆さんとても親切で快適なステイになりました。プールからの景色がすごく気に入って毎日通ったのと、ジムが男女分かれていたのは良かったです。初めて泊まるホテルだったので、少し心配していましたがとても快適な4泊になりました。次回ドバイに行く際はまたお世話になりたいなと思います。

Great Location, Good Rooms!”

Location - Perfect!!! Next to metro station, taxis easily available. Room Size - Above Expectation and has a Kitchenette that gives a homely feeling. Bathroom - sink area a bit congested but rest perfect. Toiletries can be improved in quality. Elevators - have to wait for a long time to get onto one. This requires attention from hotel for improvement. Breakfast - good spread and food quality is good Reception - during check in and check out, one person starts the procedure and then handover to a colleague to complete the process. This is annoying as the customer needs to repeat themselves twice. Overall - a good experience.