Just cheap hotel”

Not good service especially cleaning and reception(or customer call center). I had asked to clean my room 3 times for 5 hours, then they cleaned my room. Location and the height were good but that’s all. Bad quality of service, never can be better

Well located and very comfortable ”

The Gevora hotel lives up to what you see in the photos. We were very happy with our stay. Pros - friendly staff - well located near to metro stations so you could get to attractions easily - tried to accommodate us with an early check-in - amazing whole wall windows with great views - downstairs reception, pool and restaurants are very well decorated and look amazing - on Floor 63 we had no long waits for the lift. It may be low season. - Fine Dining restaurant on Floor 12 has great decor and good food Cons - Agoda website confuses me and I thought my price was in AUD not the higher USD I paid - The very highest floor HC is only accessible if guests pay a AED160 per head buffet dinner fee. - Room service left no water and only one towel. Irritating after a long day out. - Quality of fit out in rooms and lifts is not a 5 star look and already tired. - Returned later on first day having already semi checked in, room still not ready for 30 minutes at 3pm.

Worst hotel ever!”

1. Be wary of the charges as they are not transparent on hotel booking website. Expect to pay additional 20% in miscellaneous charges! 2. Checking in took a long time because hotel is understaffed. Many guests were at the lobby personally for other requests as the reception phone are not answered. 3. Hotel in severe need of renovation and maintenance. 4. Air-con needs a filter change. The bad polluted air chokes your lungs! Air-con control does not work properly therefore it is impossible to set to your desired temperature. 5. Too few lifts serving a very tall building with many guests! On one occasion, had to wait 30 minutes to go down. Had to skip many lifts as all were full. 6. Toilet is not well maintain. Shower place is small. Not suitable for slightly bigger than average-sized person. 7. Do not expect your call to the reception to be answered. 8. This is a local 4-star hotel operated like a local 3-star hotel charging 5-star rates. 9. Avoid this hotel at all cost.

Excellent Hotel and Location”

Hotel staff very very accommodating and went extra mile to make our stay ore enjoyable. Location is excellent as there are 2 metro stations within 5 min walking distance. The view from 50th floor was amazing.

5-star Service”

I would like to express my thanks and appreciation for the service and care I received at Gevora Hotel from 30th November to 7th December (Room 6803). We went on a family vacation, and we wanted it to be perfect. Your staff did not disappoint us. Your hotel provided lots of shuttle services to various malls which was a real bonus for our vacation. Lots of good tours were also available from your hotel. We booked the Desert Safari, which we thoroughly enjoyed. Staying in Gevora Hotel actually enhanced our vacation experience. Every staff member with whom we came in contact was attentive and kind including Shuva. We have already decided to return to Gevora Hotel for our next vacation, which will be next year. We had a wonderful 8 days vacation, and I have recommended Gevora Hotel to all of my colleagues, friends and family. Thank you again for such outstanding service. Sincerely,

Great Location, Good Rooms!”

Location - Perfect!!! Next to metro station, taxis easily available. Room Size - Above Expectation and has a Kitchenette that gives a homely feeling. Bathroom - sink area a bit congested but rest perfect. Toiletries can be improved in quality. Elevators - have to wait for a long time to get onto one. This requires attention from hotel for improvement. Breakfast - good spread and food quality is good Reception - during check in and check out, one person starts the procedure and then handover to a colleague to complete the process. This is annoying as the customer needs to repeat themselves twice. Overall - a good experience.

Excellent customer service”

What we love about this hotel: - Super strategic location surrounded by many restaurants. Walking distance from Metro stations. - A great pool area with a superb view of Downtown Dubai including the Burj Khalifa. - The rooftop restaurant. A truly hidden gem. You can simply see everything from there as it is the tallest hotel in the world. - Very very efficient and welcoming staff. Everyone is so friendly and helpful. A special mention to the lovely Ryskhan. Definitely one of the best hotel team we have ever encountered. This factor alone made our stay felt very comfortable.

Great view”

I specifically booked this hotel since they said it was world's tallest. So i could go to the top and take good photos of Burj. Unfortunately the windows are dirty from outside making it difficult for photos. I liked the views overall.

Above average”

Communication was difficult with all hotel services responding And marginalization of the client's requests or not to respond permanently My reservation was a one-bedroom suite and I was surprised by the small room with special requests when booking and during check-in The receptionist did not pay enough attention to the client or his requests

A Nice place to be”

the hotel is finely decorated very nice. The staff is pampered, attentive and always at the service of the customer. Damage that you have to pay 250 AED to reach the top of the hotel for the view

Car museum”

Car museum was very interesting! Nice surprise! Elevator was very slow.

Exceptional ”

Everything was perfect, very good breakfast and facilities. The only problem is the elevator!! You should be a very patient person when you pick this hotel cause you have to wait for a really long time to get to your room or go out!!! Except for the elevator which I think they really should think of something to solve this problem everything else was the best.

25th Wedding Anniversary & 50th Birthday trip”

Pros - near to metro station (Financial Centre ) which is so much cheaper and convenience. Friendly staff. Cons - not all toiletries are provided in the room so will need to chk with reception. Lift is a long wait too.

Tallest hotel in the world”

We booked this hotel as we read an article about it being the tallest hotel the world. We only stayed for one night for a layover in Dubai. Gevora hotel was well located near a metro station, the room was very clean, breakfast was excellent and all the staff were friendly and helpful. The Burj Khalifa can be seen from our room window and also the pool on the 12th floor. Other reviews have complained about the elevators, they weren't the best to service that many floors but we had no problems.

Great experience - 6 nights stay.”

Stayed at the hotel for 6 nights, no complains, deluxe room is a nice spacious studio and we had the burj khalifa views. One of the lifts was shut for repairs and this caused massive delays getting around the hotel. Great experience overall and I would certainly stay here again.

Perfect stay”

The staff was incredible! At first I got a room with not so great view, so I called and asked if I can still change it. They gave me a second option with a much better view overlooking the SZR and burn Khalifa and most importantly the sunset view. Immediately switched effortlessly with no issues or complications. The only thing I didn’t enjoy was the pool. The location of the pool is terrible. After 3 pm the sun doesn’t shine on the pool. So don’t think of going to the pool after 2:30 pm which sucks if u are staying for night or if u check in on the same day

The best hotel in dubai”

the staff very friendly, room was large with kitchen, big icebox, view very superb to burj khalifa. just walking distance to metro station, swimming pool in the night with blue lamp view to burj khalifa

value for money ”

Nice location, amazing staff.. Big rooms but quite old, The parking behind the hotel in other building, I stayed in 68 floor it was nice view from the windows but u have to wait long for the elevator to go up or down, The swimming pool was clean. Overall I may stay in this hotel again..

My stay at Gevora was better than I expected.”

I stayed at Gevora hotel for 4 nights. At first, I only booked for 2 nights and was planning to stay at the different one but I cancelled it and booked 2 more extra nights because I simply liked it! Room was spacious, bed was comfortable and I especially liked the swimming pool. I was staying the room at 64th floor and the view was very nice but it was even nicer from the swimming pool. Stuff was very helpful everywhere :) I'll defiantly consider staying here again when I'm back in Dubai. Thank you for the warm welcome and the hospitality! 64階の部屋に4泊しました。本当は2泊のみで別のホテルに移動する予定でしたが、思いの外快適だったので追加で2泊しました。新しいホテルということもあり、部屋や設備はすごく綺麗でした。お部屋にはバスルームが2箇所、キッチン、冷蔵庫がありテレビのチャンネルも多く、NHKワールドも見れました。日本語ができるスタッフはいないかと思いますが、皆さんとても親切で快適なステイになりました。プールからの景色がすごく気に入って毎日通ったのと、ジムが男女分かれていたのは良かったです。初めて泊まるホテルだったので、少し心配していましたがとても快適な4泊になりました。次回ドバイに行く際はまたお世話になりたいなと思います。

Good”

elevator waiting is forever. they have HC rooftop should have opened and welcome hotel guests otherwise put that in another establishment because we booked the hotel there if it was exclusive for those who can only have consumable then you are making that exclusive... no wonder it has no people up there... it will end up with totally no people soon and close.