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About this property

Description

This property is conveniently located for those looking to explore the city, being within walking distance to many tourist attractions including Ngoc Son Temple, Hanoi Opera House, Thang Long Water Puppet Theater, and Hanoi's Old Quarter. It is also just 150 meters from the famous Koan Kiem Lake. Boasting modern decor and Western architecture, Gia Bao Grand Hotel provides 35 guestrooms with all the basic hotel facilities to ensure the best comfort. The 11th floor features a relaxing lobby, bar, and restaurant. Gia Bao Grand Hotel is an ideal choice for those seeking convenience and comfort in their visit to Vietnam.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Hot tub
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Fireplace
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Italian
  • Japanese
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 7 USD
Check-In From: 12:00 AM
Check-In Until: 11:30PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 35 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 13
Number of Restaurants: 1
Number of Rooms : 45
Reception Open Until: 11:59PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2009
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Very good



based on 767 reviews
  • Cleanliness 8.0
  • Facilities 6.7
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 6.8
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abdullah from Saudi Arabia
Business traveler
Deluxe City View
Stayed 7 nights in August 2016
Good location
Good location and nice facility but the breakfast was ferry simple with small options.
Reviewed August 26, 2016
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Trung from Vietnam
Business traveler
Superior City View
Stayed one night in August 2016
It is good location to walk around, helpful staff but it is not good enough
Room way small then your adv on your website. Staff were helpful to fixing things but they could had done before guess arrival. They don't even clean the room on second night. Not that happy with the services.
Reviewed August 26, 2016
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Tuck from Malaysia
Business traveler
Premier Executive City View
Stayed 2 nights in August 2016
Review
very good
Reviewed August 19, 2016
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Kok from Singapore
Business traveler
Superior City View
Stayed 3 nights in May 2016
My third or fourth stay here
Good place to stay here for business travelers. My repeated visit again
Reviewed May 30, 2016
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POKAI from Taiwan
Family with young children
Superior City View
Stayed one night in January 2016
Good hotel we will re booking next time.
good location, good staff, very cleanly
Reviewed January 04, 2016
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Trung from Ireland
Couple
Deluxe City View
Stayed 3 nights in December 2015
Unacceptable service
I had booked my room 2 months in advance, but on arriving at the hotel they could not provide me with my room. Their reason - the room had a fault that needed repairing. I'm pretty sure this meant they rented out the room to someone else already so they were fully booked. So as long as someone comes to pay for a room, your booking won't be honoured! They referred us to another hotel and paid the taxi for it, but the quality of that hotel was not up to the same standard. I tried to argue that point, based on a comparison of rates to get some kind of refund, but to no avail. Breakfast was terrible and the bathroom stank of a sewage smell. My initial booking was partly based on having a bathtub, which they could not offer - not that I'd want to have a soak in a stinking bathroom! I reluctantly stayed until I could sort out a new hotel to stay at. I will never book a room in either of these 2 hotels in the future!!
Reviewed January 02, 2016
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lee from Malaysia
Group
Superior City View
Stayed one night in September 2015
satisfied
no commend
satisfied for the money paid but no lift connected to the 6th & 7th floor !
Reviewed September 29, 2015
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Mai from United States
Family with young children
Superior City View
Stayed 2 nights in July 2015
Nice hotel to stay in Hanoi old town!
Location, very nice staff, spacious deluxe room
The hotel is nice and the front desk & staff is really nice and friendly specially Trinh & Ha. We had a Halong bay tour and they kept our luggage before staying at the hotel no problem at all. The space in deluxe room is really spacious compare to the normal room.
Reviewed July 26, 2015
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Phan from Vietnam
Couple
Superior City View
Stayed one night in June 2013
Ok
Uok
Ok
Reviewed July 25, 2015
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Robert from New Zealand
Couple
Superior City View
Stayed one night in July 2015
10 out of 10 again
staff, clean and tidy. comfortable.
Another great stay. Staff are fantastic. The hotel is modern, clean and tidy. Everything in the room worked. Bed was very comfortable. WiFi good. Breakfast very good.
Reviewed July 15, 2015
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