Verified traveler reviews

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Very good

based on 772 reviews
  • Cleanliness 8.0
  • Facilities 7.3
  • Location 8.6
  • Room comfort and quality 8.1
  • Service 8.2
  • Value for money 8.1
  • Food and dining 6.8
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Nguyen from Vietnam
Business traveler
Superior City View
Stayed 4 nights in April 2013
Good location
Location, Clean and Nothing
Reviewed May 14, 2013

LEAH from Australia
Superior City View
Stayed 2 nights in May 2013
Good breakfast, friendly staff
Good breakfast, friendly staff, internet and printer
Reviewed May 14, 2013

Thanh from Vietnam
Business traveler
Superior City View
Stayed 2 nights in May 2013
It's not as what I expected ! So poor!
Close to central city
The pictures of room are so attractive, but it's not as what it is. I was shocked when they said they updated my room to a better room which is delux room, but it's still not as good as the pictures they are advertised. The room is ok to live in, but please give the customer the true expectation.
Reviewed May 12, 2013

Muhammad from Indonesia
Business traveler
Deluxe City View
Stayed 7 nights in April 2013
Good Small Hotel, very near to hanoi's extravaganz
location, location and friendly
I stayed there for a business trip, the hotel was great, small but warm due to friendly staff. It's only 15 minutes away by walking to hoan kiem lake and old quarter. Almost every tourism spot in hanoi are reachable by walking distance; hoan kiem, old quarter, opera house, national museum, lon bien bridge etc. 15 minutes by taxi to the Citadel, Ho Chi Minh Mauseleloum,presidential palace, Hanoi Botanical garden and the west lake. There a good steak restaurant 2 buildings to the left named AB Food, malaysian restaurant serving halal food just ahead, street food is everywhere.
Reviewed May 08, 2013

Mauricio from Chile
Superior City View
Stayed 2 nights in April 2013
Reviewed May 08, 2013

Sylvain from Canada
Solo traveler
Deluxe City View
Stayed 3 nights in March 2013
Very nice and quiet hotel 2min walk from Hoan Kiem
Location, cleanliness, nice staff
The stay was very comfortable. I recommend the shuttle from and to the airport.
Reviewed May 07, 2013

Eva from Slovenia
Solo traveler
Superior City View
Stayed 1 night in April 2013
Very nice place.
Good breakfast, big room, good location.
Reviewed May 05, 2013

Tim from United States
Deluxe City View
Stayed 5 nights in April 2013
good value for money in the old quarter
suite came with balcany; breakfast room was large enough to accommodate larger group of people; friendly receptionist
When we signed in the hotel was fully booked. They put us up in a little hotel nearby in a small room for one night. That hotel was very noisy and the breakfast room was so small that it could accommodate only 4 tables. So, after waiting for 10 min, we gave up and went to a café nearby. The Gia Bao hotel made up for their mistake and upgraded us to a suite with a balcony on the 11th floor. The room was nice and quiet and had a great view over the city.
Reviewed May 04, 2013

Jeff from Australia
Executive Suite Jacuzzi
Stayed 1 night in April 2013
Hidden Gem ... great little Boutique Hotel.
Very friendly and exceptionally helpful staff. Very nice spacious room (Presidential Suite). Very quiet despite being in the old quarter (double glazed windows)
Reviewed May 02, 2013

Tran from Vietnam
Executive Suite Jacuzzi
Stayed 2 nights in October 2012
Location, Location and location
Reviewed May 02, 2013


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