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About this property


Conveniently located in the center of the Old Quarter, Gia Bao Palace Hotel is a newly renovated property that features 38 luxurious rooms and suites. The property has seven floors with an elevator. The Lake and the Night markets are a stone's throw away, while local restaurants, travel agents, banks, and souvenir shops are nearby. A full set of amenities such as an air conditioner, cable LCD TV, IDD phone, safety box, working desk, bathtub, and mini bar are provided in the rooms. Various local and Western dishes are available, and guests can also enjoy Hot Buffet Breakfast to start off the day. Guests can ask for the reasonably priced massaging service when in the mood for some pampering. Stay at Gia Bao Palace Hotel and make it a base while you explore this charming city.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Fireplace
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Check-in/check-out [express]
  • Check-in [24-hour]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Japanese
  • Vietnamese
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 7 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 35 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 38
Reception Open Until: 11:59 PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2006
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

based on 231 reviews
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 8.0
  • Food/Dining 7.0
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Azmeer from Malaysia
Family with young children
Executive City View
Stayed 1 night in September 2016
Best place to stay in
The staff is very friendly
Reviewed September 07, 2016

Barry from United Kingdom
Solo traveler
Executive City View
Stayed 2 nights in June 2016
The Wrong Hotel
I booked to stay at the Palace Hotel and was actually taken to the Grande Hotel by the airport transfer. This would not have been a problem save for the fact that I had booked a tour for the following day to be collected from the Palace. The staff was great and called the tour company to advise them. The staff was always happy to help with any request and provided a good service. The hotel itself is fine - rooms are clean and spacious and the location is near to the lake and old quarter. Breakfast was very limited. The only real disappointment was that neither the hotel, nor Agoda, bothered to tell me when booking that the Palace was closed for renovations. Whilst the stay was absolutely fine
Reviewed July 08, 2016

michael from Australia
Executive City View
Stayed 5 nights in April 2016
Great position in old quarter
The room we had was great with a balcony over the street, where we spent many hours watching everyday life in Hanoi. I would recommend it for its position and the general cleanliness of the rooms. This was our second visit to this hotel and would return again in the future.
Reviewed May 25, 2016

Ziqin from Singapore
Superior Room
Stayed 2 nights in February 2016
Staff service, room size and cleanliness
I have only 1 complaint about this hotel. Because Hanoi is rather cold at this time of the year, i think it is very important to have sufficient hot water for shower... especially if you provide a tub in the room! The staff at this hotel is particularly helpful and observant.
Reviewed February 24, 2016

Mahdi from Bahrain
Deluxe City View
Stayed 2 nights in January 2016
We stay two night i reach early morning at 8:30 am and staff check in us very early i really apprefciate and breackfast good and staff very cooperate
Reviewed February 10, 2016

Tri from Vietnam
Business traveler
Deluxe City View
Stayed 3 nights in December 2015
Friendly hotel
Staffs are friendly, respect guest privacy
Good, I'll definitely stay there the next time.
Reviewed December 07, 2015

Christian from Indonesia
Solo traveler
Superior Room
Stayed 3 nights in October 2015
Nice budget hotel with nice staffs
location, value for money, clean
The locations is great very near the lake and many coffee shops and restaurant nearby. Near old quarter but it is not noisy at night. the staffs are very polite and friendly. The room is clean, bed is comfortable.
Reviewed October 26, 2015

Kunlin from Singapore
Superior Room
Stayed 6 nights in September 2014
the staff, the location, food stalls nearby
Reviewed June 14, 2015

Robyn from United States
Superior Room
Stayed 2 nights in May 2015
Good location, standard room
Location, value
Overall it was a nice stay, standard room, good location. Didn't have breakfast so can't comment on food. Sea view is nice.
Reviewed May 05, 2015

Joanne from Australia
Solo traveler
Superior Room
Stayed 3 nights in December 2014
Grand palace vs Grand Hotel
Thao the day manager and the helpful staff
Reviewed January 03, 2015


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