Giannoulis - Santa Marina Plaza Adults Only
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9.1
Exceptional
/10
(17 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Samaria Gorge National Park27.49 km
  • 4.5-star Hotel
    Free Wi-Fi

    Giannoulis - Santa Marina Plaza Adults Only

    Aghia Marina, Chania, Nea Kidonia, Crete Island, Greece, 73014 - See map
    Exceptional cleanliness
    9.4 rating for cleanliness
    Exceptional service
    9.3 rating for service
    Excellent facilities on premise
    8.5 facilities on premise
    Excellent comfort
    8.4 room quality and comfort
    • Airport transfer

    • Private beach

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    Value for money9.3
    Distance to city center0.3 km
    Location rating9.2

    Rooms available at Giannoulis - Santa Marina Plaza Adults Only

    8.4
    Excellent
    Room comfort & quality
    Double Sea View
    Double Sea View
    ...
    • Room size: 21 m²/226 ft²
    • Partial ocean view
    • 2 single beds
    Enter dates to see prices
    Double Beach Front
    Double Beach Front
    ...
    • Room size: 23 m²/248 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Economy Double Room
    Economy Double Room
    ...
    • Room size: 22 m²/237 ft²
    • Nature view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Single Sea View
    Single Sea View
    ...
    • Room size: 20 m²/215 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Twin Room with Sea View
    Twin Room with Sea View
    ...
    • Room size: 23 m²/248 ft²
    • Balcony/terrace
    Enter dates to see prices
    Twin Room with Side Sea View
    Twin Room with Side Sea View
    ...
    • Room size: 21 m²/226 ft²
    • Balcony/terrace
    Enter dates to see prices
    Economy Double or Twin Room
    Economy Double or Twin Room
    ...
    • Room size: 22 m²/237 ft²
    • Bathtub
    Enter dates to see prices
    Double or Twin Sea View
    Double or Twin Sea View
    ...
      Enter dates to see prices
      Single Sea View
      Single Sea View
      ...
        Enter dates to see prices
        Double Or Twin Beach Front
        Double Or Twin Beach Front
        ...
          Enter dates to see prices
          Property ranking|Compared to 12,273 Crete Island properties
          See all rankings
          Value for money score
          9.3/10
          Location score
          9.2/10
          Service score
          9.3/10
          Cleanliness score
          9.4/10
          Better than
          99
          %
          of Crete Island properties
          Better than
          99
          %
          of Crete Island properties
          Better than
          99
          %
          of Crete Island properties
          Better than
          99
          %
          of Crete Island properties
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          More about Giannoulis - Santa Marina Plaza Adults Only

          More about Giannoulis - Santa Marina Plaza Adults Only

          Description

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          Most talked about facilities

          Swimming Pool
          2 mentions
          Breakfast
          1 mention

          What they offer

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          Food and dining

          Breakfast options

          Continental
          Vegetarian
          Vegan
          Gluten-free

          Restaurants on site

          Restaurant
          Cuisine:European, Greek
          Menu:Buffet, A-la-carte

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

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          Some helpful facts

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          Reviews of Giannoulis - Santa Marina Plaza Adults Only from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (17)Booking.com Reviews (30)
          9.1
          /
          10
          Exceptional
          Cleanliness9.4
          Facilities8.5
          Location9.2
          Room comfort and quality8.4
          Service9.3
          Value for money9.3
          High score for Crete Island
          Rating
          9+ Exceptional (8)
          8-9 Excellent (3)
          7-8 Very Good (0)
          6-7 Good (2)
          <6 Below Expectation (0)
          Time of the year
          Mar - May (3)
          Jun - Aug (8)
          Sep - Nov (2)
          Dec - Feb (0)
          All guests (17)
          All room types
          All languages
          Showing 13 verified guest comments
          9.6
          Exceptional
          Jonny from Norway
          Couple
          Double Sea View
          Stayed 3 nights in August 2019

          Nice hotel Close to the beach”

          Perfekt hotell with A pool and a bare between the sea and the pool. Good size of the room and a perfect breakfast buffet .

          Reviewed August 10, 2019
          6.8
          Good
          Timothy from United Kingdom
          Couple
          Double Sea View
          Stayed 7 nights in September 2018

          6 nights for the price of 7!!”

          On arrival at this hotel we were told our room would not be available until the next day! We were transferred to another hotel, no where near the same standard and given a small, shabby, sub standard room the worst We have ever stayed in! It over looked a busy road that along with air conditioning not working made it impossible to sleep! The following day we were transferred back to the hotel we had booked , our room was still not ready! By now we had lost the best part of two days out of our seven moving in and out! This was not acceptable! The only compensation offered was two massages which we were unable to use due to medical concerns! I want everyone that is thinking of booking Santa Marina plaza to know that you may have the same problem- not getting what you have booked and paid for!! Agoda please look into this- we would like answers?

          Reviewed September 26, 2018
          9.3
          Exceptional
          Leo from Canada
          Family with young children
          Double Sea View
          Stayed 4 nights in May 2015

          Very accomodating”

          staff, location, food
          Reviewed May 21, 2015
          9.0
          Exceptional
          Sofia from Canada
          Couple
          Double Sea View
          Stayed 4 nights in May 2015

          An escape to remember”

          Breakfast was delicious and offered a wide array of choices. The location was great as well- located directly across the street from the bus station and the bus to Chania only cost 1.60€.

          Staff was friendly and courteous. Overall, great value for a lovely hotel.

          Reviewed May 16, 2015
          10.0
          Exceptional
          Ravinder from United Kingdom
          Couple
          Double Sea View
          Stayed 2 nights in June 2014

          Extremely enjoyable experience”

          Peaceful, relaxing and beautiful views

          We went to spend a couple of days to relax. The hotel was well equipped, very modern and the staff made us feel very welcome. There was everything you needed at the hotel 2 bars, a great swimming pool, gym. The view was great from our room and it was very spacious. However there was only 1 toilet serving all the ground floor facilities and it was a fair distance from these facilities. Thou roughly recommend this hotel to everybody and would like to go again.

          Reviewed June 16, 2014
          8.7
          Excellent
          Angelos from Cyprus
          Couple
          Double Sea View
          Stayed 4 nights in April 2012

          Nice hotel right on the beach”

          Right on the beach, good staff, good prices but not 5-star

          Room (214) was the farthest from lobby but 12 meters from the waves! Modern looking room. Conjoined bed instead of double. Prices were very reasonable in both restaurant and bar.

          Reviewed April 23, 2012
          10.0
          Exceptional
          Silvia from China
          Couple
          Double Beach Front
          Stayed 8 nights in October 2019

          absolut empfehlenswert”

          Das Frühstücksbuffet war sehr umfangreich und bot für jeden etwas. Das Hotel befindet sich direkt am Strand. Sehr nettes und hilfreiches Personal. Alles funktionierte und war sehr sauber.

          Reviewed October 22, 2019
          9.6
          Exceptional
          BOYA from China
          Couple
          Double Sea View
          Stayed 2 nights in June 2019

          景色宜人”

          酒店服务很好,离海滩很近,附近商店,公交车站都非常方便,早餐味道一般

          Reviewed July 01, 2019
          10.0
          Exceptional
          moshe from Israel
          Couple
          Double Sea View
          Stayed 7 nights in July 2017

          אירוח מושלם”

          המלון מנוהל באופן מקצועי ושואף לרמה גבוהה מאוד.

          Reviewed July 31, 2017
          6.7
          Good
          Finn from Norway
          Couple
          Single Sea View
          Stayed 7 nights in August 2012

          Flott beliggenhet”

          Fin strand

          Dette er et moderat hotel med god beliggenhet til stranden. Rommene er ganske små og trenger litt ansikstløfting, men koselig balkong og god utsikt til stranden og havet. Servicen var så som så. Det er god tilgang til mange strandresturanter, hvorav en av de var ganske ufine mot sine gjester. Dette ble et samtaletema blandt de norske turistene vi traff der nede. Grekere der nede har blitt ganske sure. Flere vi snakket med måtte vente over en time for å bestille mat tiltross for at det ikke var mange gjester der. På dette hotellet spiste vi ikke, men det burde vi antagelig gjort siden de andre restaurantene rundt ikke var så innbydende.

          Reviewed March 10, 2013
          9.6
          Exceptional
          Lena from Sweden
          Couple
          Double Sea View
          Stayed 19 nights in August 2016

          Över förväntan”

          När vi kom var vårt rum 309 (3 våning högst upp) inte tillgängligt. Detta kompenserades med två nätter på också ett jätte fint hotell 200 m längre upp samt att vi fick nyttja vårt hotell med gratis mat och dricka de två dagarna samt 3 gratis buffemiddagar med valfri dricka samt 2 st en timmes helmassage. Det tyckte vi var mycket generöst. Chefen med personal var mycket trevliga och tillmötesgående. Alltid glada. Stranden var jätte fin, solstolar fanns det alltid, bra service. Bara ut på gatan och det fanns hur mycket restauranger som helst. Super Market som granne. En nackdel kan dock sägas att restaurangen bredvid spelade lite väl högt på kvällarna. Ibland bra musik visserligen, men ändå. Så öronproppar kan rekommenderas om man vill ha det tyst för att kunna sova. Vi hade soluppgång som var jätte vackert, och skön skugga på eftermiddagarna och till kvällen/natten vacker månuppgång. Bara en önskan att det skulle finnas en takfläkt på balkongen och lite mer skuggmöjligheter vid poolen på eftermiddagarna. Sammanfattning var hotellet riktigt bra och kan varmt rekommenderas. Stort tack till Vassiliki med personal för våra 3 veckor, den 1-20 aug 2016.

          Reviewed August 21, 2016
          8.8
          Excellent
          Safora from Norway
          Couple
          Double Sea View
          Stayed 3 nights in July 2019

          En bra voksenhotell”

          Bra beliggenhet, hyggelig og hjelpsompersonalet. En ting vi var misfornøyde med var treningsrommet; meget gammelt treningsutstyr som ikke fungerte som det skulle og veldig varmt treningsrom siden klimaanlegget var på kun når rommet ble brukt. Dette førte til at rommet var supervarmt nesten hele tiden. En annen ulempe med hotellet var at man kunne ikke bytte badehåndklær mot rene daglig.

          Reviewed July 24, 2019
          10.0
          Exceptional
          Harald from Norway
          Couple
          Economy Double Room
          Stayed 14 nights in June 2019

          Det ordet vi brukte mest disse to ukene: Fantastisk!!!”

          Trivelig personale; i resepsjon, på restauranten, reinholdere ++. Flott beliggenhet! Lite hotell! God mat. Alltid ledige solsenger! Her har vi lyst å komme tilbake.

          Reviewed June 26, 2019

          Reviews of Giannoulis - Santa Marina Plaza Adults Only from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (17)Booking.com Reviews (30)
          9.1
          /
          10
          Exceptional
          Cleanliness9.4
          Facilities8.5
          Location9.2
          Room comfort and quality8.4
          Service9.3
          Value for money9.3
          High score for Crete Island
          Rating
          9+ Exceptional (8)
          8-9 Excellent (3)
          7-8 Very Good (0)
          6-7 Good (2)
          <6 Below Expectation (0)
          Time of the year
          Mar - May (3)
          Jun - Aug (8)
          Sep - Nov (2)
          Dec - Feb (0)
          All guests (17)
          All room types
          All languages
          Showing 13 verified guest comments
          9.6
          Exceptional
          Jonny from Norway
          Couple
          Double Sea View
          Stayed 3 nights in August 2019

          Nice hotel Close to the beach”

          Perfekt hotell with A pool and a bare between the sea and the pool. Good size of the room and a perfect breakfast buffet .

          Reviewed August 10, 2019
          6.8
          Good
          Timothy from United Kingdom
          Couple
          Double Sea View
          Stayed 7 nights in September 2018

          6 nights for the price of 7!!”

          On arrival at this hotel we were told our room would not be available until the next day! We were transferred to another hotel, no where near the same standard and given a small, shabby, sub standard room the worst We have ever stayed in! It over looked a busy road that along with air conditioning not working made it impossible to sleep! The following day we were transferred back to the hotel we had booked , our room was still not ready! By now we had lost the best part of two days out of our seven moving in and out! This was not acceptable! The only compensation offered was two massages which we were unable to use due to medical concerns! I want everyone that is thinking of booking Santa Marina plaza to know that you may have the same problem- not getting what you have booked and paid for!! Agoda please look into this- we would like answers?

          Reviewed September 26, 2018
          9.3
          Exceptional
          Leo from Canada
          Family with young children
          Double Sea View
          Stayed 4 nights in May 2015

          Very accomodating”

          staff, location, food
          Reviewed May 21, 2015
          9.0
          Exceptional
          Sofia from Canada
          Couple
          Double Sea View
          Stayed 4 nights in May 2015

          An escape to remember”

          Breakfast was delicious and offered a wide array of choices. The location was great as well- located directly across the street from the bus station and the bus to Chania only cost 1.60€.

          Staff was friendly and courteous. Overall, great value for a lovely hotel.

          Reviewed May 16, 2015
          10.0
          Exceptional
          Ravinder from United Kingdom
          Couple
          Double Sea View
          Stayed 2 nights in June 2014

          Extremely enjoyable experience”

          Peaceful, relaxing and beautiful views

          We went to spend a couple of days to relax. The hotel was well equipped, very modern and the staff made us feel very welcome. There was everything you needed at the hotel 2 bars, a great swimming pool, gym. The view was great from our room and it was very spacious. However there was only 1 toilet serving all the ground floor facilities and it was a fair distance from these facilities. Thou roughly recommend this hotel to everybody and would like to go again.

          Reviewed June 16, 2014
          8.7
          Excellent
          Angelos from Cyprus
          Couple
          Double Sea View
          Stayed 4 nights in April 2012

          Nice hotel right on the beach”

          Right on the beach, good staff, good prices but not 5-star

          Room (214) was the farthest from lobby but 12 meters from the waves! Modern looking room. Conjoined bed instead of double. Prices were very reasonable in both restaurant and bar.

          Reviewed April 23, 2012
          10.0
          Exceptional
          Silvia from China
          Couple
          Double Beach Front
          Stayed 8 nights in October 2019

          absolut empfehlenswert”

          Das Frühstücksbuffet war sehr umfangreich und bot für jeden etwas. Das Hotel befindet sich direkt am Strand. Sehr nettes und hilfreiches Personal. Alles funktionierte und war sehr sauber.

          Reviewed October 22, 2019
          9.6
          Exceptional
          BOYA from China
          Couple
          Double Sea View
          Stayed 2 nights in June 2019

          景色宜人”

          酒店服务很好,离海滩很近,附近商店,公交车站都非常方便,早餐味道一般

          Reviewed July 01, 2019
          10.0
          Exceptional
          moshe from Israel
          Couple
          Double Sea View
          Stayed 7 nights in July 2017

          אירוח מושלם”

          המלון מנוהל באופן מקצועי ושואף לרמה גבוהה מאוד.

          Reviewed July 31, 2017
          6.7
          Good
          Finn from Norway
          Couple
          Single Sea View
          Stayed 7 nights in August 2012

          Flott beliggenhet”

          Fin strand

          Dette er et moderat hotel med god beliggenhet til stranden. Rommene er ganske små og trenger litt ansikstløfting, men koselig balkong og god utsikt til stranden og havet. Servicen var så som så. Det er god tilgang til mange strandresturanter, hvorav en av de var ganske ufine mot sine gjester. Dette ble et samtaletema blandt de norske turistene vi traff der nede. Grekere der nede har blitt ganske sure. Flere vi snakket med måtte vente over en time for å bestille mat tiltross for at det ikke var mange gjester der. På dette hotellet spiste vi ikke, men det burde vi antagelig gjort siden de andre restaurantene rundt ikke var så innbydende.

          Reviewed March 10, 2013
          9.6
          Exceptional
          Lena from Sweden
          Couple
          Double Sea View
          Stayed 19 nights in August 2016

          Över förväntan”

          När vi kom var vårt rum 309 (3 våning högst upp) inte tillgängligt. Detta kompenserades med två nätter på också ett jätte fint hotell 200 m längre upp samt att vi fick nyttja vårt hotell med gratis mat och dricka de två dagarna samt 3 gratis buffemiddagar med valfri dricka samt 2 st en timmes helmassage. Det tyckte vi var mycket generöst. Chefen med personal var mycket trevliga och tillmötesgående. Alltid glada. Stranden var jätte fin, solstolar fanns det alltid, bra service. Bara ut på gatan och det fanns hur mycket restauranger som helst. Super Market som granne. En nackdel kan dock sägas att restaurangen bredvid spelade lite väl högt på kvällarna. Ibland bra musik visserligen, men ändå. Så öronproppar kan rekommenderas om man vill ha det tyst för att kunna sova. Vi hade soluppgång som var jätte vackert, och skön skugga på eftermiddagarna och till kvällen/natten vacker månuppgång. Bara en önskan att det skulle finnas en takfläkt på balkongen och lite mer skuggmöjligheter vid poolen på eftermiddagarna. Sammanfattning var hotellet riktigt bra och kan varmt rekommenderas. Stort tack till Vassiliki med personal för våra 3 veckor, den 1-20 aug 2016.

          Reviewed August 21, 2016
          8.8
          Excellent
          Safora from Norway
          Couple
          Double Sea View
          Stayed 3 nights in July 2019

          En bra voksenhotell”

          Bra beliggenhet, hyggelig og hjelpsompersonalet. En ting vi var misfornøyde med var treningsrommet; meget gammelt treningsutstyr som ikke fungerte som det skulle og veldig varmt treningsrom siden klimaanlegget var på kun når rommet ble brukt. Dette førte til at rommet var supervarmt nesten hele tiden. En annen ulempe med hotellet var at man kunne ikke bytte badehåndklær mot rene daglig.

          Reviewed July 24, 2019
          10.0
          Exceptional
          Harald from Norway
          Couple
          Economy Double Room
          Stayed 14 nights in June 2019

          Det ordet vi brukte mest disse to ukene: Fantastisk!!!”

          Trivelig personale; i resepsjon, på restauranten, reinholdere ++. Flott beliggenhet! Lite hotell! God mat. Alltid ledige solsenger! Her har vi lyst å komme tilbake.

          Reviewed June 26, 2019
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          Giannoulis - Santa Marina Plaza Adults Only
          |Exceptional 9.1
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          Experiences on Agoda. Because your room is just the beginning.

          • Exceptional location
          • Samaria Gorge National Park