Very good
From 501 reviewsSee what guests said
7.9
Ginza Grand Hotel
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Location
Exceptional
9.0
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  • 240 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Daily housekeeping

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Room choices
7.5
Very good
Room comfort & quality
9 travelers are looking at this property right nowBook now before it's too late!
Double Room - Non-Smoking
...
  • City view
  • 16 m²/172 ft²
  • 1 double bed
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Single Room - Non-Smoking
...
  • City view
  • 14 m²/151 ft²
  • 1 single bed
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Twin Room - Non-Smoking
...
  • City view
  • 18 m²/194 ft²
  • 2 single beds
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Twin Room - Smoking
...
  • City view
  • 18 m²/194 ft²
  • 2 single beds
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Single Room - Smoking
...
  • City view
  • 14 m²/151 ft²
  • 1 single bed
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Superior Double Room - Non-Smoking
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Superior Double Room - Smoking
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Superior Triple Room - Non-Smoking
...
  • City view
  • 31 m²/334 ft²
  • 2 single beds
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Double Room - Smoking
...
  • City view
  • 16 m²/172 ft²
  • 1 double bed
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Quad (4 persons)
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds
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More about Ginza Grand Hotel

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Real reviews from real guests

Agoda Reviews (501)Booking.com Reviews (1822)
7.9
Very good
Filter by guest type:
Cleanliness7.8
Facilities7.2
Location9.0
Room comfort and quality7.5
Service8.2
Value for money7.7
Provided by verified guests of Agoda
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Showing 334 verified guest comments
12345
6.8
Suprayitno from Indonesia
Couple
Twin Room - Non-Smoking
Stayed 3 nights in March 2018
Location. ”
Facilities in the room is bad, floor so dirty , nothing to do in the hotel, television so small, location surrounding in the ginza area,near train station.
Reviewed March 24, 2018
6.0
Chan from Hong Kong
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in March 2018
Above average”
I wanted to keep my luggage for 3 days after check out but staff rejected me even though on the official website said luggage can be kept after check out.
Reviewed March 23, 2018
8.4
Ngoc from Thailand
Family with young children
Standard Twin Room Non-Smoking
Stayed 1 night in March 2018
Location is convenient for shopping ”
Love the location as it can accessed to others places easily
Reviewed March 22, 2018
10.0
Ngoc from Thailand
Family with young children
Superior Twin Room - Smoking
Stayed 1 night in March 2018
clean and cozy place ”
I like this hotel very much, staff is friendly and helpful
Reviewed March 17, 2018
5.6
Alistair from Australia
Solo traveler
Single Room - Non-Smoking
Stayed 3 nights in March 2018
Good location that's about it”
Carpet stains everywhere. Cleaning time ,sheets and rubbish strewn in corridor.
Reviewed March 14, 2018
8.4
Mary from United States
Family with teens
Twin Room - Non-Smoking
Stayed 6 nights in February 2018
Great Hotel”
For the value, this is great place to stay while in Tokyo. It's located right at Ginza and only a few blocks away from the JR train station. It's surrounded with great restaurants from reasonable to moderate prices. There's also a Family Mart right at the hotel building and a 7-11 across the street. The on,y thing that was disappointing was the hotel fee of $200.00 that I had to pay extra while checking in.
Reviewed March 02, 2018
3.6
Aiko from Singapore
Couple
Twin Room - Non-Smoking
Stayed 2 nights in February 2018
awful hotel room”
I had booked the twin room with breakfast deal. When I checked in, receptionist told me that they dont receive the booking with breakfast included so asked me to pay for the breakfast. The receptionist checked with her supervisor and reservation team about my booking but the still the situation did not change. so i told her i would check with agoda. when i enterned the room, toilet was dirty and never been cleaned and room were dirty too. I asked the same recetionist lady to check the toilet and request for toilet cleaning at least. she offered me the other room to stay but the room was awful. there were full of dirty hair all over the bathroom wall. I spoke to hotel manager and let him see the wall and he agreed that it was very disusting too. at the end they offer me the lagest room they have. my opinion is mostof the stuff there will tried their best and did good customer recovery however housekeeper is not doing their job proper. I would mever come back to this hotel.
Reviewed February 26, 2018
8.8
Cai from Singapore
Solo traveler
Single Room - Non-Smoking
Stayed 3 nights in February 2018
Excellent”
hotel is very convenient and is near to the JR Line as well as Subway Line. Tsukiji market is also around 15 mins walk away, there are also a lot of shops and restaurants surrounding the area. although the rooms are a little dusty, but overall it's good
Reviewed February 22, 2018
6.4
Chiwen from Hong Kong
Business traveler
Twin Room - Non-Smoking
Stayed 3 nights in February 2018
Convenient location but the hotel is bit old”
There is a bath tub but it's been getting old and not smell good. May be I am too hygienic other than that, it is very good.
Reviewed February 20, 2018
10.0
SEHOON from South Korea
Solo traveler
Single Room - Non-Smoking
Stayed 3 nights in September 2017
Great!”
yeah thanks!
Reviewed February 17, 2018
10.0
kisuk from South Korea
Couple
Superior Double Room - Non-Smoking
Stayed 2 nights in February 2018
good location”
all conditions of this hotel is good
Reviewed February 14, 2018
9.2
Gek from Singapore
Group
Single Room - Non-Smoking
Stayed 2 nights in January 2018
Exceptional”
Pleasant & efficient reception staff who allow to let us have 4 of the 6 rooms that we have booked earlier than the official check in time of 3 pm which is extremely rare in Japan even they have available cleaned rooms. This hotel has a lounge for hotel guests and it offer a wide range of beverage through vending machine without any charges.
Reviewed February 04, 2018
10.0
Gek from Singapore
Group
Twin Room - Non-Smoking
Stayed 2 nights in January 2018
Exceptional”
Friendly reception staff who are able to allow us to have 4 of the 6 rooms that we have booked before 3 pm which are extremely rare in Tokyo hotels.
Reviewed February 01, 2018
10.0
Jose from Philippines
Family with teens
Double Room - Non-Smoking
Stayed 2 nights in January 2018
A very convenient hotel”
Location is great, with its price. It is conveniently located in the heart of Ginza. Food is not a problem, many restos and cafes around it. Convenience stores are all around, in fact one is located within the building. Definitely a plus. Staff are great.
Reviewed February 01, 2018
8.8
McKinny from Australia
Group
Twin Room - Non-Smoking
Stayed 2 nights in January 2018
Carpet is dirty and the bedside table is not cleaned!”
It's value for money but I am not impressed with the cleanliness of the hotel in particular their carpet in both of the corridor and our room. The bedside table was very sticky. Overall not a bad experience but I might try another hotel next time.
Reviewed January 05, 2018
8.0
paolo from Philippines
Couple
Double Room - Smoking
Stayed 3 nights in December 2017
Great location”
Close to the station and near enough Central Ginza
Reviewed January 04, 2018
9.2
hyokyung from South Korea
Solo traveler
Twin Room - Non-Smoking
Stayed 3 nights in December 2017
perfect location”
close to both JR and Metro station, Ginza and Shimbashi. but little bit old facility
Reviewed December 31, 2017
6.0
Tsang from Hong Kong
Solo traveler
Twin Room - Smoking
Stayed 4 nights in December 2017
Convenient location, but dirty”
Actually the whole room is dirty, but the location is a very well, hope the hotel focus on the cleaning
Reviewed December 29, 2017
5.2
Siu from Hong Kong
Business traveler
Single Room - Smoking
Stayed 2 nights in December 2017
Above average”
Room too small and too dirty.
Reviewed December 28, 2017
9.2
Yun from South Korea
Family with teens
Double Room - Non-Smoking
Stayed 3 nights in December 2017
Great Location”
Shinbasi station is next to the hotel. You can go where ever you want without transfer. The room size is quite moderate as a bussiness hotel. The convenience store on the first floor is great for snacks and drinks at night.
Reviewed December 18, 2017
12345
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