Glacier Hotel by Infinity Hotels and Resorts
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8.2 Excellent location
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8.2Location
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Glacier Hotel by Infinity Hotels and Resorts

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Excellent
From 2206 reviewsSee what guests said
8.1
84% would recommend to a friend
  • Airport transfer

  • 360 meters to public transportation

  • Currency exchange

  • Heart of the City

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Room choices
Premium Room
...
  • City view
  • 42 m²/452 ft²
  • 1 king bed
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Deluxe
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Grand Deluxe
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds and 1 king be...
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Verified guest reviews

Agoda Reviews (2206)Booking.com Reviews (208)
8.1
Excellent
Filter by guest type:
Cleanliness8.2
Facilities7.4
Location8.2
Room comfort and quality8.4
Service8.2
Value for money8.1
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8.4
Robert from Sweden
Couple
Grand Deluxe
Stayed 1 night in February 2018
Modern design, nice personnel
Rooms are nice (stayed in the deluxe rooms booth visit). First room was nice but second visit we got a bad smell in the bathroom, water flows slowly (under dimension on the pipes). Breakfast is good for the Asian side, but bad on the "farang" side, stale old bread and not so much more.. But their rice soup is great and they have tons of accessories. All in all, we will probably stay there again but Pullman and Kosa are pretty much the same price and food is better at both but rooms are nice for the price at "Glacier"
Reviewed February 18, 2018
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9.6
Gary from United Kingdom
Group
Deluxe
Stayed 3 nights in February 2018
Why no sky bar?
The only complaint is the sky bar has disappeared. Would be nice to sit there and have some beers but there is nothing there.
Reviewed February 15, 2018
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9.6
anthony from United Kingdom
Family with young children
Grand Deluxe
Stayed 1 night in October 2017
very nice hotel
The Staff and Hotel was first class
Reviewed February 12, 2018
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5.6
freddie from Singapore
Family with teens
Deluxe
Stayed 2 nights in February 2018
Not what we expected
Room Aircon not adjustable, key-card not always working and have to pay B100 for extra pillow. Breakfast is good, counter staff friendly.
Reviewed February 10, 2018
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3.6
craig from Australia
Family with young children
Premium Room
Stayed 1 night in February 2018
Dirty, worn and poorly maintained
We paid extra to get a “premium” room. It might of been nice when it was first built, but it’s clear no more has been invested in the maintenance and cleaning since. Pool area is an absolute joke, breakfast was terrible and the cleanliness of the building is extremely questionable.
Reviewed February 06, 2018
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7.6
Renald from Philippines
Couple
Deluxe
Stayed 1 night in February 2018
Comfy stay
Near Night life, very convenient
Reviewed February 05, 2018
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5.6
David from Canada
Couple
Grand Deluxe
Stayed 1 night in January 2018
No smoking requirement ,not correct
Requested that the room be no smoking as my wife as allergies to cigarettes. Told no problem , went to first room smelt of smoke, requested a change of room , next room also had a cigarette smell ,albeit mild and which someone tried to mask the smell with spray. Asked again to change the room. No acknowledgement. Disappointing to say the least and lack of customer service
Reviewed January 31, 2018
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8.4
kam from Malaysia
Solo traveler
Deluxe
Stayed 3 nights in January 2018
Good hotel to stay
Very clean hotel & helpful staffs
Reviewed January 31, 2018
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5.2
David from Canada
Couple
Premium Room
Stayed 1 night in January 2018
Cockroaches in the room
While the general appearance and the location of hotel is good, we were dissap
Reviewed January 30, 2018
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6.0
Evan from Thailand
Family with young children
Premium Room
Stayed 1 night in January 2018
Poorly maintained
I've stayed in the Glacier before and it used to be quite comfortable. This time, however, it wasn't as expected. Air-conditioner didn't work properly after maintenance "repaired" it. The shower leaked water everywhere because of a design flaw. This was in their "Premiere Room" too. Kitchen was poorly stocked - most of the items we ordered were out of stock. There were dead flies and large mosquitoes in the restaurant. Their front desk staff were excellent. Helpful, communicated clearly, and very prompt.
Reviewed January 26, 2018
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Mon, 19 Feb 2018 - Tue, 20 Feb 2018(1 night)