This property is in high demand!
17 travelers have booked today.
Hygiene Plus
Check-in [24-hour]
Airport transfer
Newly built
Great View
Private beach
Free Wi-Fi
Pool with view
Free parking
Spa
Check-in [24-hour]
Fitness center
Restaurant
17 travelers have booked today.
Based on 4,553 verified reviews
8.8
8.3
8.2
8.2
8.2
Check-in:
Check-out:
Location rating score
Value for money | 8.2 |
Distance to city center | 1km |
Location rating | 8.8 |
Nearest airport | Sultan Haji Ahmad Shah Airport (KUA) |
Distance to airport | 14.0 km |
While staying at Kuantan Imperium by Glex, you can delight in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
At Kuantan Imperium by Glex, guest visitors can take part in contactless check-in and check-out option offered by this property for your benefit and safety.
Kuantan Imperium by Glex's policy concerning children's bedding considers guests age 19 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Verified past guests that have stayed at Kuantan Imperium by Glex had an average nightly stay of 1 night at this property.
Kuantan Imperium by Glex can communicate up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
Past guests that stayed at Kuantan Imperium by Glex have given this property a rating of 8.809 for its remarkable location as the main highlight for their stay.
Verified solo travelers that have stayed at this property have given Kuantan Imperium by Glex an average rating of 8.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
Past families with young children that have stayed at this property have given Kuantan Imperium by Glex an average rating of 8.2. You can look up more complete customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Past families with older children that have stayed at this property have given Kuantan Imperium by Glex an average rating of 8.1. You can check out more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Terminal Sentral Kuantan Bus Station, 7285.09 m away from Kuantan Imperium by Glex.
Kuantan Imperium by Glex’s neighborhood is Kuantan City which consists of popular restaurants such as Restoran Ana Ikan Bakar Petai, eatCABIN Masakan Pahang Original, and Muhibbah Seafood Restaurant.
Experience Comfort and Convenience at Kuantan Imperium by Glex
Located in the heart of Kuantan, Malaysia, Kuantan Imperium by Glex is a charming 3-star hotel that offers a perfect blend of comfort, convenience, and affordability. With its prime location just 1km from the city center, this hotel is an ideal choice for both business and leisure travelers. Whether you're exploring the vibrant city or attending to important meetings, Kuantan Imperium by Glex provides a peaceful retreat amidst the bustling cityscape.
Step into the modern and stylish lobby of Kuantan Imperium by Glex and be greeted by the warm and friendly staff. The hotel boasts a total of 60 well-appointed rooms, ensuring a comfortable and enjoyable stay for all guests. Each room is tastefully decorated with contemporary furnishings and equipped with modern amenities to cater to the needs of every traveler.
At Kuantan Imperium by Glex, convenience is key. The hotel offers a range of services and facilities to make your stay hassle-free. Check-in is available from 03:00 PM, allowing you to settle in and unwind at your own pace. And with a check-out time until 12:00 PM, you can enjoy a leisurely morning before bidding farewell to this delightful hotel.
Unwind and Indulge in the Entertainment Facilities at Kuantan Imperium by Glex
At Kuantan Imperium by Glex, we understand the importance of providing our guests with a wide range of entertainment options to enhance their stay. Whether you are looking to relax or have a fun-filled evening, our hotel boasts an array of entertainment facilities that are sure to cater to your every need.
Step into our stylish bar and let our skilled mixologists craft the perfect cocktail for you. With an extensive menu of handcrafted drinks and a vibrant atmosphere, our bar is the ideal spot to unwind and socialize with fellow guests.
For those seeking ultimate relaxation, our sauna and steam room offer a tranquil retreat. Indulge in the soothing heat and let your worries melt away as you rejuvenate your mind and body.
If you prefer to enjoy the outdoors, our hotel features a beautiful garden where you can take a leisurely stroll or simply sit back and soak up the serene atmosphere. Surrounded by lush greenery, the garden provides a peaceful oasis in the heart of the city.
No matter what your entertainment preferences may be, Kuantan Imperium by Glex has something for everyone. Come and experience our exceptional facilities and create unforgettable memories during your stay in Kuantan, Malaysia.
Stay Active and Energized at Kuantan Imperium by Glex's Sports Facilities
At Kuantan Imperium by Glex, we understand the importance of staying active and energized during your vacation. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs.
Start your day with an invigorating workout at our state-of-the-art fitness center. Equipped with the latest cardio and strength training equipment, you can enjoy a fulfilling exercise session while soaking in panoramic views of the city. Our friendly and professional trainers are always on hand to assist you and provide personalized fitness advice.
After your workout, take a refreshing dip in our outdoor pool. Surrounded by lush greenery and offering stunning views of the surrounding landscape, the pool is the perfect place to relax and unwind. Whether you prefer a few laps or simply lounging by the water, our pool is designed to provide a tranquil oasis for our guests.
For those who love the sand and sea, our hotel is conveniently located near the beach. Spend your day building sandcastles, playing beach volleyball, or simply basking in the sun. The beach is also ideal for a morning jog or a leisurely stroll along the shore.
Best of all, access to our fitness center is complimentary for all guests, ensuring that you can maintain your fitness routine without any additional costs. So come and experience the ultimate blend of relaxation and fitness at Kuantan Imperium by Glex's sports facilities.
Convenience at its Finest: Kuantan Imperium by Glex's Top-notch Facilities
At Kuantan Imperium by Glex, guests are treated to a world of convenience and comfort. Whether you're traveling for business or pleasure, this hotel ensures that your stay is hassle-free with its exceptional facilities. Stay connected with loved ones or catch up on work with the complimentary Wi-Fi available in all rooms. This feature allows you to browse the web, stream your favorite shows, or stay connected on social media effortlessly.
Additionally, Kuantan Imperium by Glex offers express check-in and check-out services. Say goodbye to long queues and enjoy a seamless arrival and departure experience. This is particularly beneficial for busy travelers who value their time and want to make the most out of their stay. Lastly, the hotel boasts a cozy fireplace, perfect for those chilly evenings. Gather around the warm glow, sip on a hot beverage, and unwind after a long day of exploring the beautiful city of Kuantan. With these convenient facilities, Kuantan Imperium by Glex ensures that your stay is nothing short of extraordinary.
Convenient Transport Facilities at Kuantan Imperium by Glex
At Kuantan Imperium by Glex, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay.
For those arriving by air, our hotel provides airport transfer services, making your journey from the airport to the hotel seamless and comfortable. Our friendly and professional staff will be there to greet you upon arrival and assist with your luggage, allowing you to relax and enjoy the ride.
In addition, we offer a car park onsite for guests who prefer to drive. Our spacious and secure car park ensures that you can park your vehicle with peace of mind. Best of all, the car park is free of charge, allowing you to save on parking fees and allocate your budget to other aspects of your trip. Whether you're traveling for business or leisure, our convenient transport facilities at Kuantan Imperium by Glex will enhance your overall experience and make your stay truly memorable.
Cozy Comfort and Warmth: Room Facilities at Kuantan Imperium by Glex
Experience the perfect blend of luxury and warmth at Kuantan Imperium by Glex, where each room is equipped with a cozy fireplace. Imagine curling up in front of the crackling fire, sipping a hot cup of cocoa, and enjoying a peaceful evening in the comfort of your own room. The fireplace adds a touch of elegance and creates a cozy ambiance, perfect for a romantic getaway or a relaxing retreat.
In addition to the fireplace, each room at Kuantan Imperium by Glex is thoughtfully designed with your comfort in mind. Sink into plush, comfortable beds and enjoy a restful night's sleep. Stay connected with high-speed Wi-Fi and catch up on your favorite shows on the flat-screen TV. The rooms also feature a well-equipped minibar, allowing you to enjoy refreshing beverages and snacks at your convenience. The spacious en-suite bathrooms are fitted with modern fixtures and luxurious toiletries, providing a spa-like experience right in your own room. Whether you're traveling for business or leisure, the room facilities at Kuantan Imperium by Glex ensure a truly enjoyable stay.
Indulge in Exquisite Dining at Kuantan Imperium by Glex
At Kuantan Imperium by Glex, dining is an experience that delights the senses and satisfies the palate. With a range of dining facilities to choose from, guests can indulge in a culinary journey like no other.
For those who love the smoky flavors of grilled delights, the hotel offers BBQ facilities that are perfect for gatherings and socializing. Whether it's a casual get-together with friends or a special celebration, guests can savor the pleasure of cooking their own succulent meats and vegetables to perfection.
In addition, Kuantan Imperium by Glex boasts a halal restaurant that caters to the diverse culinary preferences of its guests. With a menu that showcases a fusion of local and international flavors, diners can expect an array of mouthwatering dishes prepared with the utmost care and attention to detail. From traditional Malaysian delicacies to delectable Western favorites, there is something to suit every taste and preference.
With its exceptional dining facilities, Kuantan Imperium by Glex ensures that guests have a memorable and satisfying dining experience during their stay. Whether it's a casual BBQ gathering or a delightful culinary adventure at the halal restaurant, guests are guaranteed to be treated to a feast for the senses.
Luxurious and Spacious Rooms at Kuantan Imperium by Glex
Experience ultimate comfort and elegance at Kuantan Imperium by Glex with their wide range of luxurious and spacious room offerings. Whether you're traveling with family, friends, or your significant other, this hotel has the perfect room to suit your needs.
Indulge in the Duplex Suite, a sprawling 70 square meter space featuring a cozy Sofa Bed and a comfortable Queen Bed or Single Bed. For families looking for a city view, the Family City View room offers a generous 45 square meters of space with two Queen Beds. If you prefer a breathtaking sea view, the Family Sea View room is the perfect choice, boasting 80 square meters of space with a Sofa Bed and two Queen Beds.
For a romantic getaway, the Romantic Suite with Balcony provides a charming 38 square meter space with a plush Queen Bed. Enjoy stunning city views from the Studio City View room, which offers 37 square meters of space with a Queen Bed or Sofa Bed. Alternatively, the Studio Sea View room offers the same size and amenities, but with a Double Bed or Sofa Bed.
Booking your stay at Kuantan Imperium by Glex on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse and compare room options, ensuring you find the perfect accommodation for your stay. Don't miss out on the opportunity to enjoy the luxurious rooms at Kuantan Imperium by Glex at unbeatable prices - book now on Agoda!
Discover the Vibrant City of Kuantan
Nestled along the east coast of Malaysia, Kuantan is a vibrant city that offers a perfect blend of natural beauty, cultural heritage, and modern attractions. As the capital of Pahang, Kuantan is a bustling metropolis with a rich history dating back to the 1850s. From pristine beaches and lush rainforests to vibrant markets and historical landmarks, this city has something to offer for every traveler.
One of the highlights of Kuantan is its stunning coastline, with pristine beaches stretching for miles. Cherating Beach, just a short drive from the city center, is famous for its golden sand, clear blue waters, and excellent surfing conditions. Nature enthusiasts will also be delighted by the nearby Teluk Chempedak, a picturesque beach surrounded by lush greenery. For those seeking adventure, a visit to the Taman Negara National Park is a must. This ancient rainforest is home to diverse flora and fauna, and visitors can enjoy activities such as jungle trekking, river cruises, and canopy walks.
In addition to its natural beauty, Kuantan also offers a glimpse into Malaysia's rich cultural heritage. The city is home to several historical landmarks, including the Sultan Ahmad Shah State Mosque and the Masjid Sultan Ahmad Shah. Art enthusiasts can explore the Kuantan Art Street, a vibrant alley filled with colorful murals depicting local culture and traditions. For a taste of local cuisine, head to the bustling night markets where you can sample a variety of delicious street food.
With its diverse attractions and warm hospitality, Kuantan is a destination that promises an unforgettable experience for all who visit. Whether you're seeking relaxation on the beach, adventure in the rainforest, or a cultural immersion, this vibrant city has it all.
Traveling to Kuantan Imperium by Glex from the Nearest Airports
Welcome to Kuantan Imperium by Glex, a luxurious retreat nestled in the heart of Kuantan City, Malaysia. To reach this exquisite destination, there are several convenient options available from the nearest airports.
If you are arriving at Kuantan Airport, located just a short distance from the city center, the easiest way to reach Kuantan Imperium by Glex is by taxi or private car. The journey takes approximately 20 minutes, offering you a scenic drive through the charming streets of Kuantan. Alternatively, you can also opt for a ride-hailing service such as Grab, which is widely available in the area.
Another option is Sultan Haji Ahmad Shah Airport, located about 30 kilometers from Kuantan City. From here, you can take a taxi or arrange for a private transfer to Kuantan Imperium by Glex. The journey usually takes around 40 minutes, allowing you to enjoy the picturesque views of the surrounding countryside.
No matter which airport you choose to fly into, once you arrive at Kuantan Imperium by Glex, you will be greeted with warm hospitality and a tranquil ambiance. This luxurious retreat offers a range of modern amenities, including spacious rooms, a rejuvenating spa, and a stunning swimming pool. Whether you are visiting for business or leisure, Kuantan Imperium by Glex promises an unforgettable stay in the heart of Kuantan City.
Discover the Rich Cultural Heritage and Serene Parks near Kuantan Imperium by Glex
Nestled in the heart of Kuantan, Malaysia, Kuantan Imperium by Glex offers a prime location surrounded by a myriad of landmarks and attractions. Just a stone's throw away from the hotel, you'll find Masjid Sultan Ahmad Shah, a magnificent mosque known for its stunning architecture and serene atmosphere. Take a moment to admire the intricate details and peaceful ambiance as you explore this cultural gem.
For nature enthusiasts, Taman Esplanade awaits nearby, offering a picturesque park with lush greenery and a scenic lake. Take a leisurely stroll along the well-manicured pathways, breathe in the fresh air, and soak in the tranquility of this urban oasis. If you're traveling with children, Playground Kuantan Jaya is the perfect spot to let them run free and have fun on the various play equipment.
Shopaholics will be delighted to know that Kuantan Imperium by Glex is conveniently located near popular shopping destinations such as Waston and Giant. Indulge in some retail therapy, browse through a wide range of products, and discover great deals at these bustling malls.
For those interested in local culture and history, a visit to Tanjung Harapan is a must. This historical site offers a glimpse into Kuantan's past, with remnants of an old fort and breathtaking views of the South China Sea. Additionally, Masjid Saidina Ali and Chan Cheng Hoong Dr. are also within reach, providing opportunities to immerse yourself in the rich heritage of the region.
To add a touch of sparkle to your stay, don't miss a visit to FAUZIAH JAAL JEWELLERY, where you can find exquisite jewelry pieces crafted with precision and artistry.
With its diverse range of nearby landmarks and attractions, Kuantan Imperium by Glex ensures that there is something for everyone to enjoy during their stay in Kuantan, Malaysia.
A Culinary Haven: Indulge in Local and International Delights
When it comes to dining options near Kuantan Imperium by Glex, guests are spoilt for choice. Just a short stroll away, you'll find Restoran Ana Ikan Bakar Petai, a popular seafood restaurant known for its mouthwatering grilled fish and aromatic sambal. For those craving a taste of local street food, Restoran Satay Zul offers delicious skewered meats marinated in a flavorful blend of spices. If you're in the mood for Thai cuisine, head to Restoran Sara Thai Kitchen (Jalan Gambut Branch) for an authentic culinary experience. For a trendy dining experience, Atmosphere Industry is the place to be, offering a fusion of Asian and Western dishes in a stylish setting. Nasi Ulam D'Pondok is another nearby gem, serving up traditional Malay dishes bursting with flavors. For a taste of Middle Eastern cuisine, Dallah Restaurant is a must-visit, offering a wide range of Arabian delights. Rimba by Loft is perfect for those seeking a cozy and rustic atmosphere, serving up a variety of local and Western dishes. Restoran Alif Curry House is a great choice for lovers of Indian cuisine, with its aromatic curries and flavorful biryanis. If you're in the mood for a unique local specialty, Akob Patin House is renowned for its delectable patin fish dishes. Finally, Golden Appam Corner is a charming café that serves up authentic and premium appams, a traditional South Indian pancake. With such a diverse range of dining options just a stone's throw away, Kuantan Imperium by Glex is truly a culinary haven for food enthusiasts.
Shop 'til You Drop in Kuantan
Located in the heart of Kuantan, Kuantan Imperium by Glex is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Cowboy, a vibrant shopping complex known for its wide selection of trendy fashion boutiques and unique local crafts. For a more upscale shopping experience, head to Kuantan City Mall or Mahkota Square, where you can browse through a variety of high-end designer stores and indulge in some retail therapy. If you're looking for a one-stop shopping destination, East Coast Mall and Berjaya Megamall are just a short drive away, offering a plethora of shops, restaurants, and entertainment options. Don't miss the chance to explore Gio Mall and Kuantan Parade, where you can discover a mix of international brands and local specialties. With Berjaya Megamall also nearby, you'll have endless opportunities to shop for everything you need and more. Whether you're searching for the latest fashion trends, unique souvenirs, or simply want to indulge in some retail therapy, Kuantan Imperium by Glex's surrounding shopping landmarks have got you covered.
Affordable Luxury at Kuantan Imperium by Glex
Indulge in the perfect blend of luxury and affordability at Kuantan Imperium by Glex. With an average price of just $69 per room, this hotel offers exceptional value for money compared to the average price of a hotel room in Kuantan, which stands at $49.
At Kuantan Imperium, you can experience the utmost comfort and elegance without breaking the bank. The well-appointed rooms are tastefully furnished and equipped with modern amenities, ensuring a pleasant stay for every guest. Whether you are visiting for business or leisure, the hotel's friendly and attentive staff will ensure that your needs are met with utmost care and efficiency.
Don't miss the opportunity to enjoy a luxurious stay at an affordable price. Book your room at Kuantan Imperium by Glex today and experience the perfect balance of comfort, convenience, and value for money.
A Memorable Stay at Kuantan Imperium by Glex
Guests rave about the clean and nice atmosphere of Kuantan Imperium by Glex, with many expressing their desire to return. The hotel offers a perfect view of the beautiful surroundings, making it an ideal place to unwind and relax. The friendly and accommodating staff further enhance the experience, ensuring a memorable stay for all visitors. The rooms are not only clean and comfortable, but also boast a stunning interior design that leaves guests in awe. With its hygienic and spacious accommodations, Kuantan Imperium by Glex comes highly recommended for those seeking a clean and comfortable place to stay in Kuantan, Malaysia.
A Luxurious Haven in Kuantan
Discover the epitome of luxury and comfort at Kuantan Imperium by Glex. With an impressive overall rating of 8.4, this hotel has garnered rave reviews from satisfied guests who have experienced its exceptional service and top-notch facilities. Offering great value for money with a rating of 8.3, Kuantan Imperium by Glex ensures that guests enjoy a memorable stay without breaking the bank.
One of the standout features of this hotel is its outstanding facilities, which have earned it a remarkable rating of 8.5. From the moment you step into the grand lobby, you'll be greeted by an ambiance of elegance and sophistication. The hotel boasts a range of amenities, including a state-of-the-art fitness center, a rejuvenating spa, and a sparkling outdoor swimming pool. Whether you're looking to unwind after a long day of exploring or maintain your fitness routine, Kuantan Imperium by Glex has you covered.
Cleanliness is of utmost importance at Kuantan Imperium by Glex, and it shows in their impressive rating of 8.5. The hotel's meticulous attention to detail ensures that every corner is spotless and well-maintained. Guests can rest assured that their rooms will be impeccably clean and comfortable, providing a serene sanctuary to relax and recharge.
Nestled in a prime location, Kuantan Imperium by Glex has received a stellar rating of 8.8 for its convenient positioning. Situated in the heart of Kuantan, this hotel offers easy access to popular attractions, shopping centers, and dining options. Whether you're a leisure traveler or a business guest, you'll appreciate the hotel's strategic location, which allows you to explore the best that Kuantan has to offer.
Last but not least, the staff performance at Kuantan Imperium by Glex has been highly praised, earning a commendable rating of 8.2. The dedicated and friendly staff go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you arrive until the time of your departure, you can expect personalized service that exceeds your expectations.
Experience the pinnacle of luxury and hospitality at Kuantan Imperium by Glex. With its exceptional ratings for value, facilities, cleanliness, location, and staff performance, this hotel promises an unforgettable stay in Kuantan.
Excellent8.3
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.
The property requires a refundable security deposit of MYR 100 per room upon check-in for charges or damages during stay. Any unused amounts will be refunded during check out..
Provided by verified guests of
Excellent
Review summary
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The hotel has received high praise for its clean and comfy rooms, spacious lodging with great amenities, and exceptional staff service. Guests describe the staff as friendly and helpful, providing exceptional service throughout their stay. Many rooms offer a beautiful view of the sea/city. Additionally, the hotel is centrally located with easy access to the beach, mall, and restaurants, making it a perfect choice for exploring the area.
Minor cleanliness issues reported; comfortable stay with occasional cockroach sightings.
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The stay was generally okay, but there were several issues. A week after booking, the host informed us that the room we had confirmed had an air conditioning problem, and we were moved to another unit just a day before check-in. This change was last-minute and caused some confusion. Additionally, the doors in both units were hard to open, and one unit had issues with the lock. The air conditioning didn’t cool well and leaked, despite maintenance attempts to fix it. We also ran out of body and hair shampoo, and though the host promised a refill, it was only delivered the next day. On a positive note, free parking was a great convenience. We hope these issues can be addressed for future guests.
Checked in on Raya weekend for the Family SeavIew which is at a premium of RM550 via Agoda. The checking in is a bit of a mess due to sharing the same small Guard post with the hotel guests - of Swiss Belhotel and the Imperium Residence which is the left block - Block A. U will need to have a QR code varified at the counter b4 u are allowed to go into the mailroom to collect the keys . So imagine if you have management who insists everyone only allows checked in after 3pm ,the queue is super long and cars parked along the small road will be congested . Our unit comes with 2 dedicated car parks which u will then have to reverse the car and drive towards Swiss - belhotel Block to enter the Residence parking . The unit where Cosy - 😂🥲🥲small for a 2 Bedroom units . Furnished minimalist Aesthetically however do note that the “sofa bed “!has spring massaging your back if u intend to sleep or sit 😑. There’s a mini kitchen counter and induction plate but no pots or pans however they do have smallish bowls and plates and utensils . So if you intend to cook your midnight maggi mee , suggest u purchase instants . There’s also a smallish fridge and microwave . No water filters and only 2 bottles of mineral water provided - therefore please purchase your water b4 check in . There’s also no coffee / tea sachets provided only a small electric kettle . So bring your own supplies of refreshments yah . The bedding’s are Queen and the sheets and 2 pillows comes with clean white crisp bedsheets and duvet . There’s 2 bathrooms which provide a single bottle of 2in1 body wash Hahaha ladies bring your own hair shampoo and conditioner and toiletries . Now the unexpected and totally unacceptable event : infestations of cockroaches 🪳 … on the 25th floor 😭. The cockroaches where in the master bedroom toilet , second bedroom and the dry kitchen and inside microwave . This little event totally spoilt the teenagers moods as they were totally disgusted . I have since reported to the management of this unit and they have promise to have the cleaners to look 👀 into it 😵💫… lolz I think they need to immediately hire a pest control company
I was quite disappointed with my stay at this hotel. It did not meet my expectations based on the description/photos provided online. One of the biggest concerns during my stay was the bed linen. it appeared unclean and gave the impression that it hadn't been changed before my arrival. This made me feel uncomfortable and question the overall hygiene standards of the hotel. The sofa was in poor condition. it felt old and saggy, and sitting on it for even a short time caused discomfort. These issues made my stay very unpleasant and far from what was advertised. Considering the condition of the room and the lack of basic comfort and hygiene. Even the customer service is very bad cause the didn't manage to handle the problem . I try to call & WhatsApp about the problem but they didn't even answer my call & reply my message. They just give me a message for check out reminder on my last day of stay which i think is very rude the way they entertain & welcome their guest.
I would say the experience during my stay was “okay”. Frankly speaking, the room was fine. I had nice view on the beach and the room was clean too. However, I wish the check in process was smoother. The process was we have to whatsapp the number provided to get qr code for checking in. We didn’t knew about that so we spent 15 mins just to get checked in. My suggestion is they could have contacted the visitor first who’ll be coming to explain the process at least 1 day before. Or mention that visitor have to contact the number provided once the booking is confirmed. Then, somehow I feel like the digital passcode to unlock the door wasn’t practical. We did put on the right code but the door won’t open. And again 15 mins wasted just to open the door. Lastly, the parking was’nt user friendly. It was hard because to get into the parking which located on top was challenging. Have to be careful to not get scratched. But that’s the problem with the building. It’s good that they have support team. In any case happen, we simply can contact them. That’s all
Airport transfer
Free Wi-Fi in all rooms!
Sauna
Steamroom
“ Recommended”
Excellent location, great building facilities. Wonderful and beautiful place to relax and enjoy fresh air. Waking up in the morning to beautiful sea and sunshine is so refreshing. Suggestions for improvement : 1. TV is not working at all. The android box is out of date. Please fix it 2. Consider providing washing machine for guest to use. Worth mentioning; This is the first place I have stayed that have the security very helpful, friendly, patience and very courteous. It is so heart warming to deal with them to check in and upon leaving. Will come back again to this place :)